CLIA Laboratory Citation Details
11D1037139
Survey Type: Special
Survey Event ID: 401711
Deficiency Tags: D0000 D2016 D2130 D6000 D6016
Summary Statement of Deficiencies D0000 A proficiency testing desk review was completed on February 23, 2022. At the time of the review, the laboratory was not in compliance with the Clinical Laboratory Improvement Amendments of 1988, 42 CFR 493.1 through 42 CFR 493.1780. The following deficiencies were cited: D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on proficiency testing desk review using the Centers for Medicare and Medicaid (CMS) Casper Reports 155 and 153 and review of the laboratory's proficiency testing (PT) reports, the laboratory failed to maintain satisfactory performance in two of two consecutive events (2nd and 3rd evenst of 2021), resulting Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- in the first unsuccessful occurrence for Hematology # 760 including: cell ID or WBC differential (DIFF) # 765, hemoglobin (HGB) # 795. Findings include: Refer to D 2130 D2130 HEMATOLOGY CFR(s): 493.851(f) Failure to achieve satisfactory performance for the same analyte in two consecutive events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on proficiency testing desk review using the Centers for Medicare and Medicaid (CMS) Casper Reports 155 and 153 and review of the laboratory's proficiency testing (PT) reports from the American Association of Bioanalytst (AAB), the laboratory failed to maintain satisfactory performance in two consecutive events (2nd and 3rd events of 2021), resulting in the first unsuccessful occurrence for cell ID or WBC differential (DIFF) # 765, hemoglobin (HGB) # 795. Findings include: 1. Desk review of Casper Reports 153 and 155 disclosed the laboratory failed analyte cell ID or WBC differential (DIFF) # 765, on event 2 of 2021 with a score of 33% and event 3 of 2021 with a score of 0%; hemoglobin (HGB) # 795 on event 2 of 2021 with a score of 20% and event 3 of 2021 with a score of 0%; 2. Desk review of the laboratory's proficiency testing reports from API confirms the laboratory failed cell ID or WBC differential (DIFF) # 765, hemoglobin (HGB) # 795 on events 2 and 3 of 2021 resulting in the first unsuccessful performance. D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: Based on proficiency testing desk review using the Centers for Medicare and Medicaid (CMS) Casper Reports 155 and 153 and review of the laboratory's proficiency testing (PT) reports, the laboratory director failed to ensure the laboratory maintained satisfactory performance in two of two consecutive events (2nd and 3rd events of 2021), resulting in the first unsuccessful occurrence for cell ID or WBC differential (DIFF) # 765, hemoglobin (HGB) # 795. Findings include: Refer to D 6016 D6016 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(i) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4)(i) Ensure that the proficiency testing samples are tested as required under Subpart H of this part; -- 2 of 3 -- This STANDARD is not met as evidenced by: Based on proficiency testing desk review using the Centers for Medicare and Medicaid (CMS) Casper Reports 155 and 153 and review of the laboratory's proficiency testing (PT) reports, the laboratory director failed to ensure the laboratory maintained satisfactory performance in two of two consecutive events (2nd and 3rd events of 2021), resulting in the first unsuccessful occurrence for cell ID or WBC differential (DIFF) # 765, hemoglobin (HGB) # 795. Findings include: 1. Desk review of Casper Reports 153 and 155 disclosed the laboratory failed analyte cell ID or WBC differential (DIFF) # 765, on event 2 of 2021 with a score of 33% and event 3 of 2021 with a score of 0%; hemoglobin (HGB) # 795 on event 2 of 2021 with a score of 20% and event 3 of 2021 with a score of 0%; 2. Desk review of the laboratory's proficiency testing reports from API confirms the laboratory failed cell ID or WBC differential (DIFF) # 765, hemoglobin (HGB) # 795 on events 2 and 3 of 2021 resulting in the first unsuccessful performance. -- 3 of 3 --
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Survey Type: Standard
Survey Event ID: 3M5V11
Deficiency Tags: D0000 D2000 D5209 D5439 D6015 D6020
Summary Statement of Deficiencies D0000 An initial Clinical Laboratory Improvement Amendments (CLIA) survey was completed on December 16, 2020. The laboratory was not in compliance with all applicable CLIA requirements found at 42 CFR 493.1 through 42 CFR 493.1780. The following condition and standard level deficiencies were cited: D2000 ENROLLMENT AND TESTING OF SAMPLES CFR(s): 493.801 Each laboratory must enroll in a proficiency testing (PT) program that meets the criteria in subpart I of this part and is approved by HHS. The laboratory must enroll in an approved program or programs for each of the specialties and subspecialties for which it seeks certification. The laboratory must test the samples in the same manner as patients' specimens. For laboratories subject to 42 CFR part 493 published on March 14, 1990 (55 FR 9538) prior to September 1, 1992, the rules of this subpart are effective on September 1, 1992. For all other laboratories, the rules of this subpart are effective January 1, 1994. This CONDITION is not met as evidenced by: Based on the lack of Proficiency Testing (PT)documentation and staff interview the laboratory had failed to enroll in a proficiency testing (PT) program for the Abbott Cell-Dyn 1700 Hematology Analyzer. The Laboratory has volunteered to stop testing using the Abbott Cell-Dyn 1700 Hematology Analyzer until two successful PTscores have been received. Reference: D6015 D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- This STANDARD is not met as evidenced by: Based on review of the personnel files, and staff interview five of five testing personnel listed on the CMS 209 Laboratory Personnel Report, did not have initial or 6 month competencies performed. The competency must cover the six required criteria to be acceptable. Findings: 1. Competency documents were not available for the initial or 6 month review for five out of five testing personnel listed on the CMS 209 form titled Laboratory Personnel Report. The competency documents must cover the six required criteria 1. Direct observations of routine patient test performance, including patient preparation, if applicable, specimen handling, processing and testing; 2. Monitoring the recording and reporting of test results; 3. Review of intermediate test results or worksheets, QC records, PT results, and preventive maintenance records; 4. Direct Observations of performance of instrument maintenance and function checks; 5. Assessment of test performance through testing preciously analyzed specimens, internal blind testing samples or external PT samples; and 6. Assessment of problem solving skills. 2. Interview with staff #1 (CMS 209 form) and the office manager, on December 16, 2020, at approximately 2:45 PM, in the laboratory area confirmed that there were no competency documents for five out of five testing personnel listed on the CMS 209 form. D5439 CALIBRATION AND CALIBRATION VERIFICATION CFR(s): 493.1255(b) Unless otherwise specified in this subpart, for each applicable test system the laboratory must do the following: Perform and document calibration verification procedure - (b)(1) Following the manufacturer's calibration verification instructions; (b)(2) Using the criteria verified or established by the laboratory under 493.1253(b)(3) -- (b)(2)(i) Including the number, type, and concentration of the materials, as well as acceptable limits for calibration verification; and (b)(2)(ii) Including at least a minimal (or zero) value, a mid-point value, and a maximum value near the upper limit of the range to verify the laboratory's reportable range of test results for the test system; and (b)(3) At least once every 6 months and whenever any of the following occur: (b)(3)(i) A complete change of reagents for a procedure is introduced, unless the laboratory can demonstrate that changing reagent lot numbers does not affect the range used to report patient test results, and control values are not adversely affected by reagent lot number changes. (b)(3)(ii) There is major preventive maintenance or replacement of critical parts that may influence test performance. (b)(3)(iii) Control materials reflect an unusual trend or shift, or are outside of the laboratory's acceptable limits, and other means of assessing and correcting unacceptable control values fail to identify and correct the problem. (b)(3)(iv) The laboratory's established schedule for verifying the reportable range for patient test results requires more frequent calibration verification. This STANDARD is not met as evidenced by: Based on calibration documents for the Cell-Dyn 1700 (CD1700) Hematology Analyzer and staff interview, the laboratory failed to provide documentation that the CD1700 had been calibrated every 6 months, since 10/7/2019. Findings: 1. Review of the CD1700 calibration documents confimed that calibration for the CD1700 was performed October 17, 2019. There were no other documents to review. 2. Interview -- 2 of 3 -- with staff #1 (CMS 209 form) and the office manager on 12/16/2929, at approximately 2:30 pm , confirmed there were no other calibrations documents after October 17, 2019. D6015 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4) Ensure that the laboratory is enrolled in an HHS approved proficiency testing program for the testing performed. This STANDARD is not met as evidenced by: Based on lack of Proficiency Testing Documentation and staff interview the laboratory director failed to ensure that the laboratory was enrolled in an HHS approved Proficiency Testing program for the Abbott Cell-Dyn 1700 Hematology Analyzer. Findings: 1. The laboratory did not have any documentation for an HHS approved Proficiency Testing program for the Abbott Cell-Dyn 1700 Hematology Analyzer. 2. Interview with staff #1 (CMS 209 form), the office manager, and the LD on December 16, 2020, at approximately 3 PM, in the lab area, confirmed that they laboratory was not enrolled in a HHS approved Proficiency testing program for the Abbott Cell-Dyn 1700 Hematology Analyzer D6020 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(5) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(5) Ensure that the quality control program is established and maintained to assure the quality of laboratory services provided. This STANDARD is not met as evidenced by: Based on Quality Control documents from November 2019 to November 2020 the Abbott Cell-dyn 1700 (CD1700) Hematology Analyzer and staff interview, the laboratory failed to run the three levels of QC each shift of patient testing. Findings: 1. Review of the QC documents for the CD1700 showed that out of 135 Complete Blood Cell Counts (CBC) 51 were ran with no QC on the day of testing for the last 12 months. 2. Interview with staff #1 (CMS 209 form), Office Manager, and the Laboratory Director, on December 16, 2020 at approximately 2:50 PM in the lab area, confirmed the aforementioned finding. -- 3 of 3 --
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