Benton Family Health Care Center

CLIA Laboratory Citation Details

1
Total Citation
2
Total Deficiencyies
2
Unique D-Tags
CMS Certification Number 44D0309266
Address 6784 Hwy 411, Benton, TN, 37307
City Benton
State TN
Zip Code37307
Phone(423) 338-2831

Citation History (1 survey)

Survey - August 14, 2025

Survey Type: Standard

Survey Event ID: 2CUL11

Deficiency Tags: D5415 D5469

Summary:

Summary Statement of Deficiencies D5415 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(c) (c) Reagents, solutions, culture media, control materials, calibration materials, and other supplies, as appropriate, must be labeled to indicate the following: (c)(1) Identity and when significant, titer, strength or concentration. (c)(2) Storage requirements. (c)(3) Preparation and expiration dates. (c)(4) Other pertinent information required for proper use. This STANDARD is not met as evidenced by: Based on observation of the laboratory, review of the manufacturer's control package insert, review of laboratory policy, and staff interview, the laboratory failed to label three of three control vials used for performing quality control on the Sysmex XP-300 with an open date and a corrected expiration date. The findings include: 1. Observation of the laboratory on 08.14.2025 at 9:20 a.m. revealed the Sysmex XP-300 complete blood count (CBC) analyzer (serial number C6720) used for patient testing. Observation also revealed three levels of Sysmex Eightcheck-3WP X-TRA CBC controls (Lot 51890) that lacked an open date and a corrected expiration date. 2. A review of the manufacturer's control package insert revealed that "Opened and recapped vials and vials whose caps have been pierced will retain stability for 14 days if stored at 2-8C after being re-capped". 3. A review of the laboratory's policy titled "Quality Control/Calibration Hematology" revealed the following statement: "all control vials will be labeled with the opening date, expiration date, and initials of person preparing control samples." 4. Interview with the Chief Financial Officer on 08.14.2025 at 9:31 a.m. confirmed the above survey findings. Word key: C = degrees Celsius D5469 CONTROL PROCEDURES CFR(s): 493.1256(d)(10)(g) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- (d)(10) Establish or verify the criteria for acceptability of all control materials. (d)(10) (i) When control materials providing quantitative results are used, statistical parameters (for example, mean and standard deviation) for each batch and lot number of control materials must be defined and available. (d)(10)(ii) The laboratory may use the stated value of a commercially assayed control material provided the stated value is for the methodology and instrumentation employed by the laboratory and is verified by the laboratory. (d)(10)(iii) Statistical parameters for unassayed control materials must be established over time by the laboratory through concurrent testing of control materials having previously determined statistical parameters. This STANDARD is not met as evidenced by: Based on observation of the laboratory, a review of complete blood count quality control records, and staff interview, the laboratory failed to have a process to monitor quality control data for shifts and/or trends in May, June, and July 2025. The findings include: 1. Observation of the laboratory on 08.14.2025 at 9:20 a.m. revealed the Sysmex XP-300 analyzer (serial number C6720) used for Complete Blood Count (CBC) patient testing. 2. A review of quality control records for the Sysmex XP-300 revealed that the laboratory did not have a process for monitoring shifts or trends in May, June, and July 2025. 3. Interview with the Chief Financial Officer on 08.14.2025 at 9:31 a.m. confirmed the above survey findings. -- 2 of 2 --

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