Billings Clinic Bozeman

CLIA Laboratory Citation Details

2
Total Citations
8
Total Deficiencyies
5
Unique D-Tags
CMS Certification Number 27D2265176
Address 3905 Wellness Way, Bozeman, MT, 59718
City Bozeman
State MT
Zip Code59718
Phone(406) 898-1200

Citation History (2 surveys)

Survey - March 12, 2025

Survey Type: Standard

Survey Event ID: 04CV11

Deficiency Tags: D5401 D5805 D5401 D5805 D3017 D3035

Summary:

Summary Statement of Deficiencies D3017 REQUIREMENTS FOR TRANSFUSION SERVICES CFR(s): 493.1103(a) (a) Arrangement for services. The facility must have a transfusion service agreement reviewed and approved by the responsible party(ies) that govern the procurement, transfer, and availability of blood and blood products. This STANDARD is not met as evidenced by: Based on a record review and interview with General Supervisor (GS) #1, the laboratory lacked an approved agreement for transfusion services between three of three facilities to determine which services are provided directly by the facility and which are provided by the agreement and ensure the agreement is being met from March 12, 2023, to March 12, 2025. Findings: 1. A review of the laboratory's policies and procedures lacked the following: An approved agreement between three facilities, one facility (vendor) providing the blood products, one facility providing the blood typing and one facility storing and transfusing the blood products. A written step-by- step process to determine which services are provided by each facility. 2. An interview with GS #1 on March 12, 2025, at 12:40 PM confirmed that the laboratory failed to have an approved written transfusion service agreement and step-by step procedure to outline which services are provided by each facility from March 12, 2023, to March 12, 2025. D3035 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(3)(ii) (a)(3)(ii) Immunohematology records, blood and blood product records, and transfusion records as specified in 21 CFR 606.160(b)(3)(ii), (b)(3)(iv), (b)(3)(v), and (d). Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- This STANDARD is not met as evidenced by: Based on observation, record review and interview with General Supervisor (GS) #1, the laboratory failed to perform and document daily visual checks of the blood bank inventory for five out of five red blood cells (RBCs) units during storage and failed to retrieve transfusion records for six out of six red blood cells (RBCs) units transfused from March 12, 2023, to March 12, 2025. Findings: 1. Observed on March 12, 2025, at 12:20 PM one Helmer iBX020 HaemoBank (Trademark) 20 refrigerator containing 5 units of RBCs (one A Rhesus (Rh) factor positive, one A Rh negative, two O Rh positive, one O Rh negative) ready for use. 2. A review of BB-192 log for blood product storage lacked documentation of daily visual inspections of blood products during storage. 3. A review of transfusion records revealed staff failed to provide records that the RBCs unit type was verified, and the patients' blood samples were compatible for the following units transfused: W0423230289203, W042324004893J, W042324011033C, W0423240123603, W042324023294H, W0423240183754. 4. An interview with GS #1 on March 12, 2025, at 12:35 PM confirmed the lack of daily visual inspection of their RBCs units during storage and failed to retrieve transfusion records for six out of six red blood cells (RBCs) units transfused from March 12, 2023, to March 12, 2025. D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) (a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: Based on a record review and interview with the General Supervisor (GS) #1, the laboratory failed to provide the manufacturer's user manuals for their Helmer iBX020 HaemoBank 20 refrigerator, Helmer iBR105-GX refrigerators, and BloodTrack software and failed to have a procedure for tracking records of transfused patients using their laboratory information system from March 12, 2023, to March 12, 2025. Findings: 1. A review of the laboratory's policies and procedures lacked a process for traceability of transfused patients using their laboratory information system (PathNet software). (Cross refer D3035) 2. The laboratory failed to have available the manufacturer's user manuals for their Helmer iBX020 HaemoBank 20 refrigerator, Helmer iBR105-GX refrigerator, and BloodTrack software at the time of the survey. 3. An interview with GS #1 on March 12, 2025, at 12:50 PM confirmed the lack of two Helmer refrigerators and BloodTrack software user manuals and a procedure for tracking records of transfused patients using their laboratory information system from March 12, 2023, to March 12, 2025. D5805 TEST REPORT CFR(s): 493.1291(c) (c) The test report must indicate the following: (c)(1) For positive patient identification, either the patient's name and identification number, or a unique patient identifier and identification number. (c)(2) The name and address of the laboratory location where the test was performed. (c)(3) The test report date. (c)(4) The test performed. (c)(5) Specimen source, when appropriate. (c)(6) The test result and, if applicable, the units of measurement or interpretation, or both. (c)(7) Any information -- 2 of 3 -- regarding the condition and disposition of specimens that do not meet the laboratory's criteria for acceptability. This STANDARD is not met as evidenced by: Based on record review and interview with General Supervisor (GS) #1, the laboratory failed to provide in its patient's results report for prostate-specific antigen (PSA) the test method used from March 12, 2023, to March 12, 2025. Findings: 1. A review of patient's results report for PSA lacked the test method used listed in the report. 2. An interview with GS #1 on March 12, 2025, at 4:00 PM confirmed the patient's results report failed to list the test method used for PSA from March 12, 2023, to March 12, 2025. -- 3 of 3 --

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Survey - August 17, 2023

Survey Type: Standard

Survey Event ID: IA1K11

Deficiency Tags: D6170 D6170

Summary:

Summary Statement of Deficiencies D6170 TESTING PERSONNEL QUALIFICATIONS CFR(s): 493.1489(a) Each individual performing high complexity testing must possess a current license issued by the State in which the laboratory is located, if such licensing is required. This STANDARD is not met as evidenced by: Based on a review of testing personnel's qualifications, training, and competencies records and an interview with the general supervisor (GS) #1, the laboratory failed to provide a Montana state license for five out of 24 testing personnel (TP) approved to perform non-waived testing from September 12, 2022, to August 17, 2023. Findings: 1. A review of the CMS-209 form (Laboratory Personnel Report (CLIA)) filled out by the laboratory revealed five testing personnel (#7, #13, #15, #21, and #24) lacked a Montana State license. 2. A review of 2022 and 2023 training and competency documents revealed that testing personnel (#7, #13, #15, #21, and #24) had been approved to perform non-waived testing. 3. An interview with (GS) #1 on August 17, 2023, at 10:00 a.m. confirmed that five out of 24 testing personnel lacked the Montana State License required to perform non-waived testing from September 12, 2022, to August 17, 2023. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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