Bitterroot Health Daly

CLIA Laboratory Citation Details

6
Total Citations
29
Total Deficiencyies
9
Unique D-Tags
CMS Certification Number 27D0411039
Address 1200 Westwood Dr, Hamilton, MT, 59840
City Hamilton
State MT
Zip Code59840
Phone(406) 363-2211

Citation History (6 surveys)

Survey - December 1, 2025

Survey Type: Special

Survey Event ID: WI1G11

Deficiency Tags: D0000 D2016 D2096 D2107 D0000 D2016 D2096 D2107

Summary:

Summary Statement of Deficiencies D0000 A proficiency testing desk review was completed on December 1, 2025. At the time of the desk review, it was determined that the laboratory was not in compliance with all conditions required by the Clinical Laboratory Improvement Amendments of 1988 (CLIA), 42 Code of Federal Regulations, Part 493 (42 C.F.R. 493). The following condition level deficiency was cited: 493.803 Condition: Successful participation. D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on a proficiency testing desk review from the Certification and Survey Provider Enhanced Reporting (CASPER) 0155 report and American Association of Bioanalysts (AAB) 2025 records, the laboratory failed to successfully participate in a proficiency Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- testing program approved by HHS, for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. The laboratory failed to successfully participate in the subspecialties of Endocrinology and Routine Chemistry for analytes Folate and Hemoglobin A1c. Refer to D2096, D2107 D2096 ROUTINE CHEMISTRY CFR(s): 493.841(f) (f) Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on a proficiency testing desk review of CASPER 0155 report and 2025 American Association of Bioanalysts (AAB) proficiency testing records, the laboratory failed to achieve satisfactory performance (80% or better) for two consecutive proficiency testing events in the subspecialty of Routine Chemistry for the analyte Hemoglobin A1c. Findings: 1. Review of the CASPER 0155 report revealed the following results: Routine Chemistry 2025-2nd Event, the laboratory received an unsatisfactory score of 60% for Hemoglobin A1c Routine Chemistry 2025-3rd Event, the laboratory received an unsatisfactory score of 0% for Hemoglobin A1c 2. A review of the 2025 AAB Proficiency Testing records confirmed the laboratory received the above results. D2107 ENDOCRINOLOGY CFR(s): 493.843(f) (f) Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on a proficiency testing desk review of CASPER 0155 report and 2025 American Association of Bioanalysts (AAB) proficiency testing records, the laboratory failed to achieve satisfactory performance (80% or better) for two consecutive proficiency testing events in the subspecialty of Endocrinology for the analyte Folate. Findings: 1. Review of the CASPER 0155 report revealed the following results: Endocrinology 2025-2nd Event, the laboratory received an unsatisfactory score of 60% for Folate Endocrinology 2025-3rd Event, the laboratory received an unsatisfactory score of 0% for Folate 2. A review of the 2025 AAB Proficiency Testing records confirmed the laboratory received the above results. -- 2 of 2 --

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Survey - April 9, 2024

Survey Type: Standard

Survey Event ID: ZQNI11

Deficiency Tags: D5221 D5469 D5469

Summary:

Summary Statement of Deficiencies D5221 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(d) All proficiency testing evaluation and verification activities must be documented. This STANDARD is not met as evidenced by: Based on a review of American Proficiency Institute (API) and College of American Pathologists (CAP) proficiency testing records and an interview with technical supervisor (TS) #1, the laboratory failed to provide

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Survey - November 27, 2023

Survey Type: Special

Survey Event ID: WN5U11

Deficiency Tags: D2016 D2096 D3037 D2016 D2096 D3037

Summary:

Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on a routine desk audit of the CMS-155 report for proficiency testing (PT) performance, a review of College of American Pathology (CAP) records and interview with the technical supervisor (TS) #1, the laboratory failed to achieve satisfactory performance for urea nitrogen performed on the VITROS 7600 chemistry analyzer for two out of three testing events, resulting in unsuccessful proficiency testing performance. (See D2096) D2096 ROUTINE CHEMISTRY CFR(s): 493.841(f) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on review of proficiency testing (PT) scores and interview with technical supervisor (TS) # 1, the laboratory failed to achieve a score of at least 80% for two out of three PT events (2023 CAP C-A and C-C) for urea nitrogen. Findings: 1. A review of the CAP urea nitrogen PT scores revealed that in 2023, CAP C-A scored 20% and CAP C-C scored 0%. 2. An interview with (TS) #1 on November 20, 2023, at 2:36 PM confirmed the failed urea nitrogen PT events were due to calibration and transcription errors. D3037 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(4) Proficiency testing records. Retain all proficiency testing records for at least 2 years. This STANDARD is not met as evidenced by: Based on review of College of American Pathology (CAP) proficiency testing (PT) scores and email communication with technical supervisor (TS) # 1, the laboratory failed to provide signed attestation statements, documentation of review, records of

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Survey - March 14, 2022

Survey Type: Standard

Survey Event ID: T7DY11

Deficiency Tags: D2000 D2000 D2016 D2016 D2096 D2096

Summary:

Summary Statement of Deficiencies D2000 ENROLLMENT AND TESTING OF SAMPLES CFR(s): 493.801 Each laboratory must enroll in a proficiency testing (PT) program that meets the criteria in subpart I of this part and is approved by HHS. The laboratory must enroll in an approved program or programs for each of the specialties and subspecialties for which it seeks certification. The laboratory must test the samples in the same manner as patients' specimens. For laboratories subject to 42 CFR part 493 published on March 14, 1990 (55 FR 9538) prior to September 1, 1992, the rules of this subpart are effective on September 1, 1992. For all other laboratories, the rules of this subpart are effective January 1, 1994. This CONDITION is not met as evidenced by: Based on record review and interview with Testing Supervisor (TS) #1, the laboratory failed to ensure the laboratory was enrolled in an HHS-approved proficiency testing program for Chemistry (C-Reactive Protein (CRP)) and Hematology (Reticulocyte Counts) from January 1, 2020 to March 14, 2022. Findings: 1. Review of Test Volume Report revealed 2,671 CRP tests and 77 Reticulocyte Counts were performed for 2021. 2. Review of 2020 and 2021 American Proficiency Institute (API), College of American Pathologists (CAP), and American Association of Bioanalysts (AAB) testing program records lacked documentation of proficiency testing for CRP and Reticulocyte Counts. 3. Interview on March 14, 2022 at 4:30 PM with the TS#1 confirmed the laboratory failed to enroll in an HHS-approved proficiency testing program for CRP and Reticulocyte Counts from January 1, 2020 to March 14, 2022. D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on record review and interview with Testing Supervisor (TS) #1, the laboratory failed to achieve satisfactory performance scores of 80% for analytes Bilirubin, Direct (Neonatal) and NT pro-BNP (CM) for two out of three events in year 2021, resulting in unsuccessful proficiency testing performance. See D2096 D2096 ROUTINE CHEMISTRY CFR(s): 493.841(f) Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on review of 2021 American Proficiency Institute (API) proficiency testing scores and interview with technical supervisor (TS) #1, the laboratory failed to achieve a score of 80% for Chemistry analytes Bilirubin, Direct (Neonatal) and NT pro-BNP (CM) for two of three events. Findings: 1. Review of API proficiency testing scores for Bilirubin, Direct (Neonatal) revealed scores of 50% for 2021 Event 1 and 3. 2. Review of API proficiency testing scores for NT pro-BNP (CM) revealed scores of 60% for 2021 Event 2 and 3. 3. Interview on March 14, 2022 at 4:20 PM with the TS#1, confirmed unsuccessful proficiency scores for Chemistry analytes Bilirubin, Direct (Neonatal) and NT pro-BNP (CM) for two of three events. -- 2 of 2 --

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Survey - May 6, 2021

Survey Type: Special

Survey Event ID: YNQM11

Deficiency Tags: D2016 D2096 D2016 D2096

Summary:

Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on routine desk audit of CMS-153 and 155 reports of proficiency testing performance and interview, the laboratory failed to achieve satisfactory performance for Total LDH testing for 2 out of 3 events (2020 Event 3 and 2021 Event 1), resulting in unsuccessful proficiency testing performance. See D2096 D2096 ROUTINE CHEMISTRY CFR(s): 493.841(f) Failure to achieve satisfactory performance for the same analyte or test in two Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on review of proficiency testing scores and interview with General Supervisor (GS)#1, the laboratory failed to achieve a score of 80 percent for LDH, Total in 2 of 3 events (2020 Event 3 and 2021 Event 1), resulting in unsuccessful proficiency testing performance. The findings include: 1. Review of CMS-153, Unsuccessful Proficiency Testing Report included Marcus Daly Hospital located in Hamilton, MT with unsuccessful proficiency testing scores for LDH, Total. 2. Review of the CMS-155, Individual Laboratory Report revealed the College of American Pathologists (CAP) LDH, Total scores for 2020 Event 3 and 2021 Event 1 were 0%. 5. Interview with GS#1 on 05/06/2021 at 10:41a.m., confirmed the CAP proficiency test scores for 2020 Event 3 and 2021 Event 1, LDH, Total were unsuccessful due to clerical error with the reagent code. . -- 2 of 2 --

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Survey - January 18, 2018

Survey Type: Special

Survey Event ID: E6XI11

Deficiency Tags: D2084 D2016

Summary:

Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on routine desk audit of CMS-153 and 155 reports of proficiency testing performance and interview, the laboratory failed to achieve satisfactory performance for rheumatoid factor for two consecutive events (2 and 3) in 2017, resulting in unsuccessful proficiency testing performance. See D2084. D2084 GENERAL IMMUNOLOGY CFR(s): 493.837(f) Failure to achieve satisfactory performance for the same analyte or test in two Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on review of proficiency testing scores and interview, the laboratory failed to achieve a score of 80 percent for rheumatoid factor (RF) in two consecutive events in 2017, resulting in unsuccessful performance. The findings include: 1. During a review on 1/17/18 at 5:00 p.m. of the CMS-153 Unsuccessful Proficiency Testing Report included Marcus Daly Memorial Hospital with unsuccessful proficiency testing scores for RF. 2. During a review on 1/18/18 at 7:10 a.m. of the CMS-155 report, the American Association of Bioanalysts (AAB) RF score for event 2 of 2017 was 0%. 3. During a review on 1/18/18 at 7:10 a.m. of the CMS-155 report, the AAB RF score for event 3 of 2017 was 0%. 4. On 1/18/18 at 12:45 p.m., the laboratory manager stated the samples were not run and a titer not reported for the two events. -- 2 of 2 --

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