Bon Secours Maryview Medical Outpatient Infusion

CLIA Laboratory Citation Details

3
Total Citations
23
Total Deficiencyies
7
Unique D-Tags
CMS Certification Number 49D2124964
Address 12720 Mcmanus Blvd Suite 311, Newport News, VA, 23602
City Newport News
State VA
Zip Code23602
Phone(757) 886-6254

Citation History (3 surveys)

Survey - January 25, 2024

Survey Type: Standard

Survey Event ID: XOPF11

Deficiency Tags: D0000 D5400 D0000 D5400 D5429 D5429

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Bon Secours Maryview Medical Center Outpatient Infusion Center on January 25, 2024 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows and include the Condition under 42 CFR part 493 CLIA Regulation: D5400- 42 CFR. 493.1250 Analytic Systems Condition. D5400 ANALYTIC SYSTEMS CFR(s): 493.1250 Each laboratory that performs nonwaived testing must meet the applicable analytic systems requirements in 493.1251 through 493.1283, unless HHS approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub.7), that provides equivalent quality testing. The laboratory must monitor and evaluate the overall quality of the analytic systems and correct identified problems as specified in 493.1289 for each specialty and subspecialty of testing performed. This CONDITION is not met as evidenced by: Based on a review of policies/procedures, monthly maintenance logs, instrument user manual, lack of documentation, and interview, the laboratory failed to document performance of hematology analyzer preventative maintenance protocols according to manufacturer's instructions in two of the twenty-four months reviewed. See D5429 (*REPEAT DEFICIENCY). D5429 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(a)(1) For unmodified manufacturer's equipment, instruments, or test systems, the laboratory must perform and document maintenance as defined by the manufacturer and with at least the frequency specified by the manufacturer. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- This STANDARD is not met as evidenced by: Based on a review of monthly maintenance logs, hematology instrument user manual, policies/procedures, lack of documentation, and interview, the laboratory failed to document performance of Sysmex XP 300 analyzer preventative maintenance procedures according to manufacturer's instructions in two (2) of the twenty-four (24) months reviewed. *REPEAT DEFICIENCY Findings include: 1. Review of the laboratory's Sysmex XP 300 (Serial Number A3611) monthly maintenance logs for the review timeframe of February 2022 to the date of the survey on 1/25/24, revealed the following lapse in preventative maintenance documentation for protocol "clean sample rotator valve (SRV) and tray": April 2023- weekly maintenance was not documented on the monthly log during timeframe of 4/3/23 - 4/7/23; June 2023 - weekly maintenance was not documented on the monthly log during timeframe of 6/19 /23 - 6/30/23. The inspector requested to review documentation that the maintenance was performed during the three weeks on the 2 monthly logs as outlined above. Additional documentation was not available for review. 2. Review of the Sysmex User Manual revealed manufacturer's maintenance instructions for the procedures outlined above. The user's guide stated: "Perform the following routine maintenance weekly as scheduled: Clean the sample rotator valve (SRV) and tray." 3. Review of the laboratory polices and procedures revealed a hematology policy (Title: XP-300 Procedures) which stated "XP-300 Weekly Maintenance: Clean the sample rotor valve tray according to the Sysmex XP-300 Instructions for Use for details. Open the front cover of the instrument main unit. Slide the SRV tray to the front of the instrument to remove, clean the sample tray according to the user guide, replace, close the XP-300 front cover, document on the maintenance log." 4. An interview with the technical consultant, on 1/25/24 at approximately 12:30 PM, confirmed the above findings. -- 2 of 2 --

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Survey - February 16, 2022

Survey Type: Standard

Survey Event ID: 37EQ11

Deficiency Tags: D0000 D5400 D5401 D5429 D0000 D5400 D5401 D5429

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Bon Secours Maryview Medical Center Outpatient Infusion Center on February 16, 2022 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows and include the Condition under 42 CFR part 493 CLIA Regulation:: D5400- 42 CFR. 493.1250 Analytic Systems. D5400 ANALYTIC SYSTEMS CFR(s): 493.1250 Each laboratory that performs nonwaived testing must meet the applicable analytic systems requirements in 493.1251 through 493.1283, unless HHS approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub.7), that provides equivalent quality testing. The laboratory must monitor and evaluate the overall quality of the analytic systems and correct identified problems as specified in 493.1289 for each specialty and subspecialty of testing performed. This CONDITION is not met as evidenced by: Based on a review of policies/procedures, monthly maintenance logs, instrument user manual, Centers for Medicare and Medicaid Services Statement of Deficiencies

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Survey - October 24, 2019

Survey Type: Standard

Survey Event ID: RLCC11

Deficiency Tags: D2007 D5429 D6063 D5429 D6063 D6065 D0000 D2007 D6065

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Bon Secours Maryview Medical Center Outpatient Infusion Center-MIH on October 24, 2019 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows: D2007 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(1) The samples must be examined or tested with the laboratory's regular patient workload by personnel who routinely perform the testing in the laboratory, using the laboratory's routine methods This STANDARD is not met as evidenced by: Based on review of the Centers for Medicare and Medicaid Services Laboratory Personnel Report form (CMS 209), proficiency testing (PT) records, and interviews, the laboratory failed to rotate PT among the thirteen (13) personnel who performed Complete Blood Count (CBC) patient testing in calendar year 2018 and up to the date of the inspection, on October 24, 2019. Findings include: 1. Review of the CMS 209 form revealed 13 testing personnel (TP) listed as having performed/reported patient CBC testing during the seventeen (17) months reviewed. 2. Review of the laboratory's American Proficiency Institute (API) PT documentation (2017 Event 3, 2018 Events 1-3, 2019 Events 1-2) revealed that TP A signed as testing personnel on the following attestation statements: 2017 3rd Event; 2018 2nd Event; 2018 3rd Event; 2019 1st Event. TP A performed four (4) of the six (6) events reviewed. (See Personnel Code Sheet.) 3. In an interview with the nurse manger and point of care coordinator, at approximately 2:30 PM, the above findings were confirmed. D5429 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(a)(1) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- For unmodified manufacturer's equipment, instruments, or test systems, the laboratory must perform and document maintenance as defined by the manufacturer and with at least the frequency specified by the manufacturer. This STANDARD is not met as evidenced by: Based on a review of instrument maintenance logs, analyzer's user manual, and interviews, the laboratory failed to perform and document preventative maintenance procedures for the Sysmex XP 300 Hematology analyzer according to manufacturer's instructions during three (3) of the seventeen (17) months reviewed. Findings include: 1. Review of the laboratory's Sysmex XP 300 (Serial Number A3611) maintenance logs revealed the following preventative maintenance procedures listed to be checked and initialed once performed: Daily: verify background, vacuum pressure, check trap pressure, verify daily QC, perform shutdown; Weekly: clean SRV/tray; Monthly: clean RBC/WBC transducers, clean waste chamber. The inspector reviewed the laboratory's Sysmex maintenance logs from 5/1/18 to 10/24/19 and noted: No daily maintenance was documented as performed April 1-16, 2019; No weekly maintenance was documented 3 of four (4) weeks in April 2019 (one week recorded on 4/19/19), and two (2) of 4 weeks in August 2019 (2 weeks recorded on 8/5/19, 8/20/19); No monthly maintenance documentation in March 2019. The inspector requested additional documentation of the required maintenance for the timeframes outlined above. No documentation was available for review. 2. Review of the Sysmex User Manual revealed manufacturer's maintenance instructions for the procedures outlined above. The user's guide stated: "Perform routine maintenance for daily, weekly, monthly, and quarterly as scheduled. The daily shutdown procedures are required to clean the transducer chambers and the diluted sample line and is important to perform at least once every 24 hours. Clean the sample rotator valve (SRV) and tray weekly and document on log. Clean the waste chamber monthly (takes approximately 15 minutes). Follow the instructions for preparing 5% from 6% Sodium Hypochlorite solution and document on the maintenance log. Clean the WBC and RBC transducers (takes approximately 7 minutes) once a month following the Instructions for Use and document on maintenance log". 3. In an interview with the nurse manger and point of care coordinator, at approximately 2:30 PM, the above findings were confirmed. D6063 LABORATORY TESTING PERSONNEL CFR(s): 493.1421 The laboratory must have a sufficient number of individuals who meet the qualification requirements of 493.1423, to perform the functions specified in 493. 1425 for the volume and complexity of tests performed. This CONDITION is not met as evidenced by: Based on a review of the Centers for Medicare and Medicaid Services Laboratory Personnel Report form (CMS 209), testing personnel records, and interviews, the laboratory failed to retain documentation of education qualifications for two (2) of thirteen (13) testing personnel (TP) responsible for reporting moderate complexity Complete Blood Count (CBC) hematology patient test results during the seventeen (17) months reviewed. See D6065. D6065 TESTING PERSONNEL QUALIFICATIONS CFR(s): 493.1423(b)(1)(2)(3)(4)(i) -- 2 of 3 -- (b) Meet one of the following requirements: (b)(1) Be a doctor of medicine or doctor of osteopathy licensed to practice medicine or osteopathy in the State in which the laboratory is located or have earned a doctoral, master's, or bachelor's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution; or (b)(2) Have earned an associate degree in a chemical, physical or biological science or medical laboratory technology from an accredited institution; or (b)(3) Be a high school graduate or equivalent and have successfully completed an official military medical laboratory procedures course of at least 50 weeks duration and have held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory Technician); or (b)(4)(i) Have earned a high school diploma or equivalent; and This STANDARD is not met as evidenced by: Based on a review of the Centers for Medicare and Medicaid Services Laboratory Personnel Report form (CMS 209), personnel records, and interviews, the laboratory director (LD) failed to maintain documentation of education qualifications for two (2) of thirteen (13) testing personnel (TP) from May 2018 to the date of the survey on October 24, 2019. Findings include: 1. Review of the CMS 209 Laboratory Personnel Report revealed 13 TP listed as qualified to perform moderate complexity Complete Blood Count (CBC) hematology testing. 2. Review of the available laboratory personnel records revealed no documentation of education for TP B and TP C. The inspector requested to review the documentation. The records were not available for review. (See Personnel Code Sheet.) 3. In an interview with the nurse manger and point of care coordinator, at approximately 2:30 PM, the above findings were confirmed. -- 3 of 3 --

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