Bonner General Health

CLIA Laboratory Citation Details

4
Total Citations
9
Total Deficiencyies
8
Unique D-Tags
CMS Certification Number 13D0522371
Address 520 N Third Ave, Sandpoint, ID, 83864
City Sandpoint
State ID
Zip Code83864
Phone(208) 263-1441

Citation History (4 surveys)

Survey - August 14, 2025

Survey Type: Standard

Survey Event ID: Z72511

Deficiency Tags: D5209 D5445

Summary:

Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on a review of the Centers for Medicare and Medicaid Services (CMS) 209 personnel form, laboratory procedures, training and competency assessment records and an interview with the laboratory manager on 8/13/2025, the laboratory failed to follow written procedures to assess testing personnel competency in 2024 and 2025. The findings include: 1. The CMS 209 identified 46 testing personnel (TP) performing moderate and high complexity testing of which 28 are only performing point of care (POC) testing. 2. A review of laboratory procedures identified that the laboratory established a procedure to assess TP initial training, semiannual and annual competency. 3. A review of training and competency assessment records identified that the laboratory failed to have initial training for six (6) POC TP in 2024 and three (3) POC TP in 2025. 4. A review of training and competency assessment records identified that the laboratory failed to have six month competency assessments for five (5) POC TP in 2024 and one (1) POC TP in 2025. 5. A review of training and competency assessment records identified that the laboratory failed to have annual competency assessments for two (2) POC TP in 2024. 6. An interview with the laboratory manager on 8/13/2025 at 10:04 am confirmed that the above training and competencies were missing for TP performing testing on the EPOC instrument. 7. The laboratory reports performing 707,003 tests annually. D5445 CONTROL PROCEDURES CFR(s): 493.1256(d)(1)(2)(g) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- (d) Unless CMS Approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing, the laboratory must-- (d)(1) Perform control procedures as defined in this section unless otherwise specified in the additional specialty and subspecialty requirements at 493. 1261 through 493.1278. (d)(2) For each test system, perform control procedures using the number and frequency specified by the manufacturer or established by the laboratory when they meet or exceed the requirements in paragraph (d)(3) of this section. (d)(3) At least once each day patient specimens are assayed or examined perform the following for: This STANDARD is not met as evidenced by: Based on a random record review of Quality Control (QC) documentation, patient test records and an interview with the laboratory manager on 8/14/2025, the laboratory failed to successfully perform two levels of QC daily for chemistry in 2024. The findings include: 1. A random record review of QC from the two OrthoVitros XT 7600 analyzers identified that the laboratory failed to perform QC on 7/20/2024 for one of two analyzers for chemistry analytes. 2. A review of patient test records for 7 /20/2024 identified two patients for which the laboratory failed to perform QC prior to reporting results. Sample ID BG025477 had a complete metabolic panel and troponin results released and sample ID BG025476 had troponin results released. 3. An interview with the laboratory manager on 8/14/2025 at 3:08 pm confirmed that the laboratory failed to have acceptable chemistry QC for one of two Vitros analyzers on 7 /20/2025 prior to reporting patient test results. 4. The laboratory reports performing 457,679 chemistry tests annually. -- 2 of 2 --

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Survey - July 13, 2023

Survey Type: Standard

Survey Event ID: 7JKG11

Deficiency Tags: D5445

Summary:

Summary Statement of Deficiencies D5445 CONTROL PROCEDURES CFR(s): 493.1256(d)(1)(2)(g) Unless CMS Approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing, the laboratory must-- (d)(1) Perform control procedures as defined in this section unless otherwise specified in the additional specialty and subspecialty requirements at 493.1261 through 493.1278. (d)(2) For each test system, perform control procedures using the number and frequency specified by the manufacturer or established by the laboratory when they meet or exceed the requirements in paragraph (d)(3) of this section. (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on a lack of quality control (QC) documentation and an interview with the laboratory manager on 7/13/2023, the laboratory failed to perform QC for serum beta- human chorionic gonadotropin (-hCG) testing. The findings include: 1. A review of the qualitative -hCG testing QC logs identified that the laboratory failed to perform serum -hCG testing QC in 2022 and 2023. 2. An interview with the laboratory manager on 7/13/2023 at 10:43 am confirmed the above findings. 3. The laboratory reports performing 357 qualitative serum -hCG tests annually. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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Survey - September 1, 2021

Survey Type: Standard

Survey Event ID: DDUY11

Deficiency Tags: D5447

Summary:

Summary Statement of Deficiencies D5447 CONTROL PROCEDURES CFR(s): 493.1256(d)(3)(i)(g) Unless CMS Approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing, the laboratory must-- At least once a day patient specimens are assayed or examined perform the following for-- Each quantitative procedure, include two control materials of different concentrations; (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on a random record review of Quality Control (QC) documentation and an interview with the laboratory manager on 9/1/2021, the laboratory failed to successfully perform two levels of QC daily for each quantitative procedure. The findings include: 1. A random record review of QC from the Sysmex XN-1000 for 2020 and 2021 identified that the laboratory did not have QC results on 12/11/2020 for complete blood count (CBC) testing. 2. An interview with the laboratory manager on 9/1/2021 at 8:03 am confirmed that there were not two levels of QC performed on 12/11/2020 for CBC testing. 3. The laboratory performed CBC testing for fifty three (53) patients on 12/11/2020. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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Survey - January 10, 2018

Survey Type: Standard

Survey Event ID: 6HUF11

Deficiency Tags: D5221 D5477 D6123 D6125 D6126

Summary:

Summary Statement of Deficiencies D5221 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(d) All proficiency testing evaluation and verification activities must be documented. This STANDARD is not met as evidenced by: Based on proficiency testing records review and an interview with the general supervisor, the laboratory failed to document

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