Brightview Va

CLIA Laboratory Citation Details

3
Total Citations
23
Total Deficiencyies
9
Unique D-Tags
CMS Certification Number 49D2116958
Address 101 North Lynnhaven Road Suite 100, Virginia Beach, VA, 23452
City Virginia Beach
State VA
Zip Code23452
Phone(833) 510-3278

Citation History (3 surveys)

Survey - January 24, 2023

Survey Type: Standard

Survey Event ID: 3XP711

Deficiency Tags: D0000 D2015 D5211 D5413 D6094 D2015 D5211 D5413 D6094

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Brightview VA on January 23-24, 2023 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows: D2015 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(5)(6) (5) The laboratory must document the handling, preparation, processing, examination, and each step in the testing and reporting of results for all proficiency testing samples. The laboratory must maintain a copy of all records, including a copy of the proficiency testing program report forms used by the laboratory to record proficiency testing results including the attestation statement provided by the PT program, signed by the analyst and the laboratory director, documenting that proficiency testing samples were tested in the same manner as patient specimens, for a minimum of two years from the date of the proficiency testing event. (6) PT is required for only the test system, assay, or examination used as the primary method for patient testing during the PT event. This STANDARD is not met as evidenced by: Based on a review of the laboratory's toxicology proficiency testing (PT) documentation, lack of documentation, and interviews, the laboratory failed to retain PT attestation statements signed by the laboratory director (LD) for two (2) of four (4) events reviewed (timeframe February 2021 to date of inspection January 24, 2023). Findings include: 1. Review of the laboratory's College of American Pathologists (CAP) Drug Monitoring for Pain Management Toxicology module PT records (2021 Events A-B, 2022 Events A-B) revealed no signed LD attestation statements for 2022 Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- Events A and B. The inspector requested the attestation statements. No records were available. 2. Interviews with the Quality Assurance Manager and Compliance Consultant on 1/24/23 at approximately 3:30 PM confirmed the above findings. D5211 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(a) The laboratory must review and evaluate the results obtained on proficiency testing performed as specified in subpart H of this part. This STANDARD is not met as evidenced by: Based on a review of proficiency testing (PT) records, lack of documentation, and interviews, the laboratory failed to document review/evaluation for three of four toxicology PT modules reviewed (timeframe calendar years 2021 and 2022). Findings include: 1. Review of the laboratory's College of American Pathologists (CAP) PT records (2021 Events A-B, 2022 Events A-B) revealed no documentation of review /evaluation for the following Drug Monitoring for Pain Management Toxicology modules: 2021 DMPM-B: noted- challenge samples #05, #06, #08 resulted as unacceptable; 2022 DMPM-A; 2022 DMPM-B: noted - module scored as zero, reported by CAP as "test results not received". The inspector requested the review /evaluation documentation for the 3 toxicology module events outlined above. No documentation was available for review. 2. Interviews with the Quality Assurance Manager and Compliance Consultant on 1/24/23 at approximately 3:30 PM confirmed the above findings. D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (1) Water quality. (2) Temperature. (3) Humidity. (4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on a review of quality assessment (QA) procedures, manufacturer's user guides /package inserts, daily temperature/environment logs, lack of documentation, and interviews, the laboratory failed to monitor daily room/refrigerator/freezer temperatures and relative humidity percent (%) per approved QA policy for thirteen (13) of twenty-three (23) months reviewed (review timeframe: February 2021 to 1/24 /23). Findings include: 1. Review of the laboratory's procedures revealed a Quality Assurance protocol that outlined daily monitoring of environmental conditions that included laboratory room temperature/ humidity and refrigerator/freezer temperatures. The protocol stated, "The laboratory has defined criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. Temperatures for the following will be recorded every day of testing: room, refrigerators, freezers; the humidity in the laboratory will also be monitored and recorded.

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Survey - February 10, 2021

Survey Type: Standard

Survey Event ID: S19011

Deficiency Tags: D0000 D5429 D0000 D5429

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Right Path Addiction Clinic on February 10, 2021 by the Virginia Department of Health's Office of Licensure and Certification. The survey also included virtual record review on 02/09 /2021 prior to the onsite inspection. The laboratory was surveyed under 42 CFR part 493 CLIA Regulations. Specific deficiency cited is as follows: D5429 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(a)(1) For unmodified manufacturer's equipment, instruments, or test systems, the laboratory must perform and document maintenance as defined by the manufacturer and with at least the frequency specified by the manufacturer. This STANDARD is not met as evidenced by: Based on a review of equipment maintenance logs, manufacturer's operations manual, a laboratory tour and interviews, the laboratory failed to document performance of required filter replacement maintenance according to the fume hood manufacturer's guidelines in calendar years 2019, 2020 and up to the date of the inspection on February 10, 2021. Findings include: 1. Review of the laboratory's equipment list and available equipment maintenance logs revealed no maintenance records for one (1) PureAir P5-36-XT-A fume hood (Serial Number P85202). Note: Review timeframe: January 2019 to 2/10/21. 2. Review of the PureAir fume hood Operations Manual revealed statement: "It is important to include filter replacement in routine preventative maintenance schedule. The carbon filter requires routine monitoring and replacement. The hood has a Filter I.D. window which provides a convenient, strategically placed front cover window to show what filter type is installed, filter part number, and installation date to encourage timely filter replacement as required." 4. During a tour of the laboratory on 2/10/21 at approximately 10:30 AM, the inspector noted four (4) working reagents: sacetonitrile, methanol, formic acid, and isopropyl Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- alcohol under the PureAir fume hood. The inspector noted through the hood's filter ID window a GP Plus Filtco Filter (dated 12/4/18) with note "replace filter regularly". Documentation of maintenance/filter replacement was requested. No records were available. The primary testing personnel stated at 11:00 AM: "I will reach out to schedule a maintenance call. I do not think we have replaced the filters since 2018". 5. Review of the laboratory's policies revealed no fume hood maintenance guidelines. The inspector called the PureAir technical support number for their manufacturer's guidelines regarding replacement of the charcoal GP Plus Filtco filters in the P5-36- XT-A hood. The technical support representative stated on 2/10/21 at approximately 11:00 AM: "The pre-filter should be replaced every 3-6 months and the main carbon filter should be replaced at least annually". 6. In an interview with the primary lab technician and lab director at approximately 11:30 AM the above listed findings were confirmed. -- 2 of 2 --

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Survey - October 24, 2018

Survey Type: Standard

Survey Event ID: 9R9Z11

Deficiency Tags: D0000 D3001 D5217 D5417 D6094 D0000 D3001 D5217 D5417 D6094

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Right Path Addiction Clinic on October 24, 2018 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows: D3001 FACILITIES CFR(s): 493.1101(a)(1) The laboratory must be constructed, arranged, and maintained to ensure the space, ventilation, and utilities necessary for conducting all phases of the testing process. This STANDARD is not met as evidenced by: Based on a tour, review of instrument user manual, manufacturer's site planning guide, reagent manufacturer's safety instructions, and an interview, the laboratory failed to ensure adequate space and ventilation related to patient urine drug confirmation testing on the Sciex Triple Quad 4500 MD analyzer from the installation date of January 19, 2018 to October 24, 2018. Findings include: 1. During a tour of the laboratory at approximately 11:00 AM on 10/24/18, the inspector noted: four (4) working reagents stored on top of a cabinet adjacent to the Sciex analyzer (acetonitrile, methanol, formic acid, and isopropyl alcohol). The inspector asked the primary testing personnel (TP) to describe how the 4 working reagents were prepared. The TP stated: "We use the reagents for the Sciex 4500 LC Mass Spec. We struggle with finding room for all of the materials while we are preparing our solutions. We do not have a ventilation hood work space so we use the top of the cabinet and we hold our breath as we prepare the solutions." The inspector also noted small wall clearances on three (3) of the four (4) sides of the Sciex analyzer. The inspector and TP measured the clearances from the back wall to the analyzer as twenty (20) inches, the clearance from the analyzer to the wall on left as twenty-eight (28) inches, and clearance from the front of the analyzer as thirty-one (31) inches. 2. Review of the Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- Sciex 4500 User Manual revealed installation specification requirement instructions of forty (40) inch clearances on each side of the analyzer. 3. Review of the Sciex 4500 (serial number CP20071708) manufacturer's Site Planning Guide revealed a required site check list that included ventilation and waste-collection requirements and site clearances for the laboratory layout. The inspector requested to review the completed installation check list for site clearances for the laboratory layout. The documentation was not available for review. 4. Review of the VWR Life Science acetonitrile, methanol, formic acid, and isopropyl alcohol reagent safety label instructions revealed the manufacturer's statement: "use ventilating equipment, do not breathe fumes". 5. In an interview with the general supervisor and primary testing personnel at approximately 3:00 PM, it was confirmed that the laboratory failed to ensure adequate space and ventilation according to manufacturer's instructions for performing patient urine drug confirmation testing on the Sciex analyzer for nine (9) months reviewed as outlined above. D5217 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(c)(1) At least twice annually, the laboratory must verify the accuracy of any test or procedure it performs that is not included in subpart I of this part. This STANDARD is not met as evidenced by: Based on a review of policies and procedures, available proficiency testing records, patient test logs, and an interview, the laboratory failed to perform accuracy verification for thirty-three (33) urine toxicology confirmation (non regulated) tests reported on the Sciex Triple Quad 4500 analyzer from January 19, 2018 to October 24, 2018. Findings include: 1. Review of the laboratory's QA policies revealed a Proficiency Testing (PT) policy that stated: "The lab will enroll in proficiency testing for all urine drug screen testing to ensure accuracy". 2. Review of the laboratory's American Proficiency Institute (API) PT documentation for 2017 to the date of survey on 10/24/18, a total of four (4) events, revealed: Urine Drug Screen Module PT documentation for 2018 2nd Event, 2018 1st Event, 2017 2nd Event, and 2017 1st Event recorded for the laboratory's Diatron P500 instrument analytes. The inspector requested documentation of PT or accuracy verification for the drug confirmation panel testing performed on the Sciex 4500 analyzer. No documentation was available for review. The general supervisor and TP stated that they "had not enrolled for the second analyzer but we have discussed with our lab director". 3. Review of the patient test logs revealed that the laboratory's Drug Confirmation Report assayed on the Sciex 4500 analyzer included a panel result of the following 33 analytes: 6-Acetlymorphine, 7-Aminoclonazepam, Hydroxyalprazolam, Amphetamine, Benzoylecgonine, Buprennorphine, Codeine, EDDP, Fentanyl, Gabpentin, Hydrocodone, Hydromorphone, Ketamine, Lorazapam, MDA, MDMA, Methadone, Methamphetamine, Morphine, Naloxine, Naltrexone, Norbuprenorphine, Nordiazepam, Norfentanyl, Oxazepam, Oxycodone, Oxymorphone, PCP, Pregabalin, Temazepam, Tramadol, Zolpidem, and Carboxy-THC. 4. In an interview with the general supervisor and primary testing personnel at approximately 3:00 PM, it was confirmed that the laboratory failed to verify the accuracy of the 33 Sciex 4500 analyzer toxicology tests performed on their drug confirmation panel through split sampling or participation with a PT program for the timeframe as outlined above. D5417 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(d) -- 2 of 3 -- Reagents, solutions, culture media, control materials, calibration materials, and other supplies must not be used when they have exceeded their expiration date, have deteriorated, or are of substandard quality. This STANDARD is not met as evidenced by: Based on a laboratory tour, review of policy and procedure manual, manufacturer's package insert, and interview, the laboratory failed to ensure that two (2) of 2 bottles of Biorad Urine Toxicology quality control (QC) material stored in the refrigerator were within the stated expiration dates during the timeframe of July 5, 2018 to October 24, 2018. Findings include: 1. During a laboratory tour at approximately 11: 30 AM on 10/24/18, the inspector noted the following 2 QC reagent bottles stored in the laboratory refrigerator: One (1) bottle of Biorad Urine Toxicology QC Level C3, Lot Number 68840 with open date of 6/5/2018; One (1) bottle of Biorad Urine Toxicology QC Level C4, Lot Number 68850 with open date of 6/5/2018. The laboratory inspector asked if the 2 QC reagents were being used for verifying patient testing and the general supervisor stated: "Yes, they are being used on our Sciex Triple Quad 4500MD LC Mass Spec." 2. Review of the laboratory's policy and procedure manual revealed a quality assurance (QA) policy that included a protocol that stated: "Handling and storing of reagents and quality control will be according to manufacturer's recommendations". 3. Review of the BioRad QC manufacturer's package insert revealed Storage and Stability instructions: "once the control is opened, all analytes will be stable for 30 days when stored tightly capped at 2-8 degrees Celsius." 4. During an interview with the general supervisor and primary testing personnel at approximately 3:00 PM, it was confirmed that the laboratory failed to ensure that the 2 urine toxicology QC reagents, listed above, were not used beyond the expiration date from 7/5/18 to 10/24/18. D6094 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(e)(5) The laboratory director must ensure that the quality assessment programs are established and maintained to assure the quality of laboratory services provided and to identify failures in quality as they occur. This STANDARD is not met as evidenced by: Based on a review of policies and procedures, proficiency testing records, patient test logs, manufacturer's package insert, a laboratory tour, and interviews, the laboratory director failed to ensure quality assurance (QA) policies were maintained and followed to document accuracy verification for urine toxicology confirmation panel tests and failed to ensure the laboratory followed QA protocols for handling and storing of quality control material in calendar year 2018. Findings include: 1. The laboratory director failed to ensure the accuracy of thirty-three (33) Sciex 4500 analyzer toxicology tests performed on their drug confirmation panel through split sampling or participation with a PT program for the timeframe of January 19, 2018 to October 24, 2018. (Cross Reference D 5217.) 2. The laboratory director failed to ensure that two (2) urine toxicology QC reagents were not used beyond the open expiration date from 7/5/18 to 10/24/18. (Cross Reference D 5417) -- 3 of 3 --

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