Carilion Clinic Family Medicine - Dublin

CLIA Laboratory Citation Details

3
Total Citations
14
Total Deficiencyies
5
Unique D-Tags
CMS Certification Number 49D0231758
Address 118 Broad Street, Dublin, VA, 24084
City Dublin
State VA
Zip Code24084
Phone540 674-8805
Lab DirectorSHAN FAIRBANKS

Citation History (3 surveys)

Survey - July 16, 2025

Survey Type: Standard

Survey Event ID: CP6411

Deficiency Tags: D0000 D5435 D0000 D5435

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Carilion Clinic Family Medicine-Dublin on July 16, 2025 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Carilion Clinic Family Medicine-Dublin was not in compliance with the applicable standards under 42 CFR part 493 CLIA Regulations. Specific deficiency cited is as follows: D5435 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(b)(2) (b)(2)(i) Define a function check protocol that ensures equipment, instrument, and test system performance that is necessary for accurate and reliable test results and test result reporting. (b)(2)(ii) Perform and document the function checks, including background or baseline checks, specified in paragraph (b)(2)(i) of this section. Function checks must be within the laboratory's established limits before patient testing is conducted. This STANDARD is not met as evidenced by: Based on a review of procedures, maintenance logs, lack of documentation, observations, and interviews, the laboratory failed to follow their policy to document centrifuge revolutions per minute (RPM) verification checks annually for one centrifuge utilized for urine microscopy sample preparation for one of two years reviewed (survey timeframe June 22, 2023 to July 16, 2025). Findings include: 1. Review of the laboratory's procedure manual revealed a procedure titled Microscopic Examination of Urine that stated "Centrifuge urine for 5 minutes at 1,800-2,000 RPM or 3 minutes at 3,000 RPM." 2. Review of the available maintenance documentation for the timeframe of 6/22/23 - 7/16/25 revealed no records of RPM verifications for the laboratory's McKesson Model 602 Variable Speed Centrifuge. The inspector requested to review centrifuge RPM documentation for the 2 year survey timeframe. No documentation was available for review. The technical consultant (TC) stated on 7 Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- /16/25 at 11:45 AM, "The centrifuge RPM check should be verified annually by the clinical engineering service group. They apply stickers on the centrifuge when completed." 3. The inspector evaluated the McKesson Model 602 centrifuge (Clinical Engineering Serial Tag Number 406061143) located in the urinalysis/specimen processing area for maintenance/inspection tags. The inspector noted on 7/16/25 at 12: 30 PM, a sticker located towards the rear of the unit annotating "indicated speeds 2000, 3000, and 4000 verified" (initialed BY, dated June 2024). The inspector noted an additional purple highlighted sticker labeled "GE Healthcare PM next inspection due June 2025". The inspector requested to review RPM check/maintenance record for calendar year 2025. The documentation was not available. 4. An interview with the office manager, lead testing personnel, and TC on 7/16/25 at 1:30 PM confirmed the above findings. -- 2 of 2 --

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Survey - June 21, 2023

Survey Type: Standard

Survey Event ID: I4YT11

Deficiency Tags: D0000 D5429 D0000 D5429

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA Recertification survey was conducted at the Carilion Clinic Family Medicine Dublin on 06/21/23 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows: D5429 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(a)(1) For unmodified manufacturer's equipment, instruments, or test systems, the laboratory must perform and document maintenance as defined by the manufacturer and with at least the frequency specified by the manufacturer. This STANDARD is not met as evidenced by: Based on the review of the manufacturer operator's guide, lack of documentation, and interview, the lab failed to perform and document the monthly maintenance for the hematology analyzer for four of ten months reviewed. Dates of review include 09/01 /22 up to date of survey on 06/21/23. Findings include: 1. Review of the manufacturer operator's guide revealed instructions for performing monthly cleaning procedures utilizing the Boule Cleaning Kit (cleaning procedure and clot prevention) listed under "Section 8: Cleaning, Maintenance & Transport", "8.2 Monthly Cleaning". 2. Review of the available maintenance records for the Medonic M-series analyzer revealed lack of documentation of the performance of the monthly maintenance for four of 10 months reviewed from 09/01/22 up to date of survey on 06/21/23: December 2022, February-April 2023. The inspector requested to review aforementioned documents. The documents were not available for review. Note- the laboratory temporarily suspended testing in the subspecialty of hematology from 02/10/22 to 09/01/22 due to lack of testing personnel. Surveyor was notified on 03/14/22 of the temporary suspension of testing. 3. An exit interview with the technical consultant, office manager and primary testing personnel on 06/21/23 at 1215 confirmed the findings. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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Survey - August 10, 2021

Survey Type: Standard

Survey Event ID: 7L8B11

Deficiency Tags: D0000 D3031 D6053 D0000 D3031 D6053

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA Recertification survey was conducted at the Carilion Clinic Family Medicine- Dublin on August 10, 2021 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows: D3031 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(3) Analytic systems records. Retain quality control and patient test records (including instrument printouts, if applicable) and records documenting all analytic systems activities specified in 493.1252 through 493.1289 for at least 2 years. This STANDARD is not met as evidenced by: Based on a review of quality control (QC) records, lack of documentation, and interview with the primary testing personnel (TP), the laboratory failed to retain the "CDS Boule Con-Diff" hematology quality control (QC) manufacturer's assay information inserts documenting Complete Blood Cell (CBC) count QC acceptable ranges for six (6) of 6 lot numbers utilized from June 3, 2019 up to October 31, 2020. Findings include: 1. Review of the laboratory's end of the QC lot instrument printouts from June 3, 2019 up to October 31, 2020 revealed the laboratory received and utilized 6 lot numbers of the "CDS Boule Con-Diff" hematology QC materials. The following QC lacked documentation of acceptable ranges or manufacturer's package inserts at the date of survey: Lot number- 2190531, 2190532, 2190533, Lot number- 2190831, 2190832, 2190833, Lot number- 2191121, 2191122, 2191123, Lot number- 2200221, 2200222, 2200223, Lot number- 2200521, 2200522, 2200523 and, Lot number- 2200821, 2200822, 2200823. 2. An exit interview with the primary TP on 08 /10/21 at approximately 12:00 PM confirmed the findings. A phone exit interview with the technical consultant on 08/10/21 at approximately 3:30 PM confirmed the findings. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- D6053 TECHNICAL CONSULTANT RESPONSIBILITIES CFR(s): 493.1413(b)(9) The technical consultant is responsible for evaluating and documenting the performance of individuals responsible for moderate complexity testing at least semiannually during the first year the individual tests patient specimens. This STANDARD is not met as evidenced by: Based on the review of Laboratory Personnel Report Form (CLIA) (CMS-209 Form), testing personnel (TP) records, lack of documentation, and interview with the technical consultant (TC), the TC failed to perform and document the semi-annual competency assessment for two (2) of 2 new TP. Dates of record review include 06/03 /19 up to 08/10/21. Findings include: 1. Review of the CMS-209 form revealed that TP A and B was trained and performing patient testing on 05/27/20 and 07/15/20, respectively. See attached TP code sheet. 2. Review of TP A and B records revealed lack of documentation by the TC of performance and review of the semi-annual competency assessments. 3. During a phone exit interview with the TC on 08/10/21 at approximately 3:30 PM, the documentation was not available for review and the above-specified findings were confirmed. -- 2 of 2 --

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