Central Pediatrics & Internal Medicine, Pa

CLIA Laboratory Citation Details

2
Total Citations
32
Total Deficiencyies
14
Unique D-Tags
CMS Certification Number 34D2123820
Address 3040 Eastway Drive, Suite A, Charlotte, NC, 28205
City Charlotte
State NC
Zip Code28205
Phone(980) 237-9130

Citation History (2 surveys)

Survey - May 13, 2025

Survey Type: Standard

Survey Event ID: VOJU11

Deficiency Tags: D2006 D3031 D2006 D3031 D5413 D5429 D6020 D5413 D5429 D6020 D6061 D6061

Summary:

Summary Statement of Deficiencies D2006 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b) (b)The laboratory must examine or test, as applicable, the proficiency testing samples it receives from the proficiency testing program in the same manner as it tests patient specimens. This testing must be conducted in conformance with paragraph (b)(4) of this section. If the laboratory's patient specimen testing procedures would normally require reflex, distributive, or confirmatory testing at another laboratory, the laboratory should test the proficiency testing sample as it would a patient specimen up until the point it would refer a patient specimen to a second laboratory for any form of further testing. This STANDARD is not met as evidenced by: Based on review of the laboratory's policies and procedures, observation, review of 2022, 2023, 2024, and 2025 American Proficiency Institute (API) proficiency testing records, and interview with the technical consultant (TC) 5/13/25, the laboratory failed to test proficiency samples in the same manner that patient specimens are routinely tested. Findings: Review of the laboratory's "PROFICIENCY TESTING POLICY" revealed "... GUIDELINES FOR PROFICIENCY TESTING ... d. All PT samples will be treated in the same manner as patient samples. NOTE: Critical results of PT samples must be verified by repeat testing following the Alert/Critical laboratory protocol. ..." 1. During a tour of the laboratory at approximately 10:15 a.m., the surveyor observed a list of critical values for WBC (white blood cell count), hemoglobin, hematocrit, and platelet count posted on the hematology analyzer. Below the list of critical values was the following statement: "Outside of these range, please repeat test or sent out". Review of 2022, 2023, 2024, and 2025 API proficiency testing records revealed the following proficiency samples with critical hemoglbin results that were not repeated: a. 2022 1st Hematology event - sample HSY-02; b. 2024 3rd Hematology event - sample HSY-14; c. 2025 1st Hematology event - sample HSY-03. 2. Review of 2022, 2023, 2024, and 2025 API proficiency testing records revealed Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 5 -- that on the 2023 1st Hematology event, the laboratory tested sample HSY-04 twice on 3/21/23 and once on 3/29/23. There was no documentation to indicate why the sample was tested multiple times and on two different days. During interview at approximately 11:05 a.m., the TC confirmed patient specimens are not routinely tested on more than one day. D3031 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(3) Analytic systems records. Retain quality control and patient test records (including instrument printouts, if applicable) and records documenting all analytic systems activities specified in 493.1252 through 493.1289 for at least 2 years. In addition, retain the following: This STANDARD is not met as evidenced by: Based on review of 2022, 2023, and 2024 quality control (QC) and maintenance records, lack of documentation, and interview with the TC 5/13/25, the laboratory failed to retain required analytical system documents for at least two years. Findings: 1. Review of the 2022, 2023, and 2024 Medonic M-Series Hematology analyzer QC logs and Boule Con-Diff Tri-level QC assay sheets revealed missing documentation necessary for ensuring accurate QC ranges and valid expiration dates. There was no assay sheet available for the following Boule Con-Diff Tri-level QC lot numbers: 2231231+, 2231232+, and 2231233+. 2. Review of the 2022, 2023, and 2024 Medonic M-Series Hematology analyzer QC logs and maintenance logs revealed the absence of all QC and maintenance records for June 2024. During an interview at approximately 1:30 p.m., the TC confirmed there were no further records available for review. D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) (b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (b)(1) Water quality. (b)(2) Temperature. (b)(3) Humidity. (b)(4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on review of manufacturer's instructions, review of 2022, 2023, and 2025 temperature and humidity records, the absence of 2024 records, and interview with the TC 5/13/25, the laboratory failed to monitor and document refrigerator temperature, room temperature, and humidity daily to ensure proper storage of reagents and controls and to ensure accurate and reliable test system operation. Findings: A. Refrigerator temperature Review of manufacturer's instructions for storage of the Boule quality control and calibration material used on the Medonic hematology analyzer revealed a refrigerator storage temperature of 2-10 degrees Celsius. Review of 2022, 2023, and 2025 temperature and humidity records revealed there were no refrigerator temperature records available for: 1. 12 of 12 months in 2022; 2. 12 of 12 -- 2 of 5 -- months in 2023; 3. 12 of 12 months in 2024. During interview at approximately 11:30 a.m., the TC confirmed the refrigerator temperature records were missing for 2022, 2023, and 2024. B. Room temperature and humidity Review of manufacturer's instructions for the Medonic hematology analyzer revealed a room temperature of 18- 32 degrees Celsius and room humidity up to 80% for operation of the analyzer. Review of 2022, 2023, and 2025 temperature and humidity records and the absence of 2024 records revealed the laboratory failed to monitor and document room temperature and humidity: 1. 5 of 23 days in November 2022 - 11/10, 11/21, 11/22, 11 /23, 11/25; 2. 12 of 12 months in 2024; 3. 5 of 21 days in January 2025 - 1/2, 1/9, 1 /10, 1/17, 1/22. During interview at approximately 11:30 a.m., the TC stated they were unable to locate any temperature and humidity records for 2024. This deficiency was cited on the previous survey 1/24/22. D5429 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(a)(1) (a)(1) Maintenance as defined by the manufacturer and with at least the frequency specified by the manufacturer. This STANDARD is not met as evidenced by: Based on review of the Medonic M-Series Hematology analyzer operator's manual, random review of maintenance records, lack of documentation, and interview with the TC 5/13/25, the laboratory failed to perform required monthly maintenance during months in 2022, 2023, and 2025. Findings: Review of the Medonic M-Series Hematology Analyzer operator's manual, section 8.2 Monthly Cleaning, revealed the statement, "This section describes the cleaning procedure to be used to secure the correct function of the instrument on a monthly basis." Section 8.2 of the operator's manual defined the following monthly maintenance actions: Cleaning and Clot Prevention. The instructions for Clot Prevention explained, "This process will decrease the risk of debris material building up in the instrument system. This should be performed at least once per month or every 1,000 samples." Review of randomly selected Medonic M-Series Hematology analyzer maintenance records revealed lack of monthly maintenance documentation for 7 months from March 2022 to January 2025: 1. No monthly maintenance documented March 2022, May 2022, June 2022, or December 2022; 2. No monthly maintenance documented July 2023 or October 2023; 3. No monthly maintenance documented January 2025. During an interview at approximately 11:15 a.m., the TC said he was aware of the missing documentation and has reminded testing personnel, providing feedback through laboratory review summaries. This deficiency was cited on the previous survey 1/24/22. D6020 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(5) (e)(5) Ensure that the quality control and quality assessment programs are established and maintained to assure the quality of laboratory services provided and to identify failures in quality as they occur; This STANDARD is not met as evidenced by: Based on review of the laboratory's Quality Assessment (QA) Plan, review of laboratory policies and procedures, review of laboratory records, review of patient test reports, and interview with the TC, the Lab Director failed to ensure quality -- 3 of 5 -- laboratory services through an established quality assessment program. Findings: Review of the laboratory's QA Plan revealed "Patient Test Management and Test Tracking System ... Periodic evaluation of pre-analytical, analytical, and post analytical phases of Patient Test Management and Test Tracking will be performed to assure quality...testing, and reporting in the laboratory." The plan stated reviews are conducted by "Laboratory Director, or Technical Consultant, or qualified staff." The plan described evaluations of various laboratory systems. For example: a. "Proficiency Testing To assure ... the laboratory is enrolled in an approved Proficiency Testing Program (PT) for each regulated analyte ...". The QA plan described review of PT records to ensure PT samples were tested "... using the same procedures/methodologies used for patient testing ...". b. "Quality Control ... Quality control must be run and documented on instruments and test kits as indicated by the manufacturer ... The control logs must clearly indicate the control results for each day of patient testing. ..." The QA plan described daily and monthly review of all quality control results including control package inserts, instrument printouts, QC logs and graphs, and temperature and humidity logs. c. "Instrument Maintenance The laboratory's quality assessment program reviews the control data, instrument calibration, and maintenance of each test method....to assure quality laboratory test results." The QA plan described review of calibration records, maintenance records, problem logs,

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Survey - January 24, 2022

Survey Type: Standard

Survey Event ID: 5NMY11

Deficiency Tags: D1001 D5403 D5413 D5417 D5429 D6015 D6021 D6030 D6063 D6065 D1001 D5403 D5413 D5417 D5429 D6015 D6021 D6030 D6063 D6065

Summary:

Summary Statement of Deficiencies D1001 CERTIFICATE OF WAIVER TESTS CFR(s): 493.15(e) Laboratories eligible for a certificate of waiver must-- (1) Follow manufacturers' instructions for performing the test; and (2) Meet the requirements in subpart B, Certificate of Waiver, of this part. This STANDARD is not met as evidenced by: Based on review of laboratory records and manufacturer's IFU(instructions for use), interview with the TC(technical consultant), and absence of documentation 1/24/22, the laboratory failed to follow manufacturer's instructions for the SARS-CoV-2 rapid antigen testing performed to ensure authorized Fact Sheets for patients and providers were included with the SARS-Cov2 test result reports and all operators were appropriately trained in performing and interpreting the test results.. Findings: The laboratory began testing for SARS-CoV-2 using rapid antigen test kits in June 2021. Review of laboratory records revealed the laboratory had manufacturer's IFU for the Quidel Quickvue SARS Antigen test and the Indicaid Covid- 19 antigen test on file. 1. The laboratory failed to ensure authorized Fact Sheets for patients and providers were included with SARS CoV-2 test result reports. Review of the IFU for the Quidel Quickvue SARS Antigen test revealed on pages 7- 8 and the Indicaid Covid- 19 antigen test revealed on pages 14-15 "Conditions of Authorization for the Laboratory and Patient Care Settings....Authorized laboratories using your product must include with test result reports, all authorized fact sheets..." Interview with TC at approximately 1:45pm confirmed the laboratory does not provide the fact sheets with test result reports. 2. The laboratory failed to ensure all operators of the SARS-CoV-2 rapid antigen test kits were appropriately trained in performing and interpreting the test results. Review of the IFU for the Quidel Quickvue SARS Antigen test and the Indicaid Covid-19 antigen test also revealed under Conditions of Authorization for the laboratory and Patient Care Settings, "...all operators using your product must be appropriately trained in performing and interpreting the results of your product..." Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 7 -- Review of laboratory records revealed there was no documentation that testing personnel were trained to perform and interpret the test results of the Quidel Quickvue SARS Antigen test or the Indicaid Covid-19 antigen test. D5403 PROCEDURE MANUAL CFR(s): 493.1251(b) The procedure manual must include the following when applicable to the test procedure: (1) Requirements for patient preparation; specimen collection, labeling, storage, preservation, transportation, processing, and referral; and criteria for specimen acceptability and rejection as described in 493.1242. (2) Microscopic examination, including the detection of inadequately prepared slides. (3) Step-by-step performance of the procedure, including test calculations and interpretation of results. (4) Preparation of slides, solutions, calibrators, controls, reagents, stains, and other materials used in testing. (5) Calibration and calibration verification procedures. (6) The reportable range for test results for the test system as established or verified in 493.1253. (7) Control procedures. (8)

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