Summary:
Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on observation of the laboratory, review of the laboratory's personnel policy, testing personnel records and patient records, and interview with the laboratory lead, the laboratory failed to follow its' own testing personnel competency procedures in 2020, 2021 and 2022 for moderately complex patient testing for four of four testing personnel, twelve of twelve competencies performed. The findings include: 1. Observation of the laboratory on 02/08/2023 at 8:15 am revealed the following moderately complex test systems in use for patient testing: Beckman Coulter AcT Diff Complete Blood Count (CBC) instrument, a microscope in use for performing urine microscopy and an Advanced Instrument BR-2 instrument used for performing total and direct bilirubin on neonates. 2. Review of the laboratory's policy titled "Personnel Competency" revealed the following statement: "Those personnel who perform testing on patient specimens are required to have the six required procedures in their competency assessment." All six required elements were included in the policy. 3. Review of testing personnel records and patient testing records revealed the following: Testing person #1: No documentation of problem solving on three of three annual competencies performed in 2020, 2021, and 2022 for the CBC and urine microscopics in 2020, 2021 and 2022, and for the bilirubin testing in 2020. Testing person #2: No documentation of problem solving on annual competency performed for CBC, Urine microscopics, and bilirubin in 2020, no problem solving for CBC and urine microscopics for the annual competency assessment performed in 2021, and no annual competency for urine microscopy performed for the 2022 annual competency with patient testing for urine microscopics performed by testing person #2 in 2022 Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- (patient 196093 on 03/24/22 and patient 89305 on 11/14/22.) Testing Person #3: No documentation of Record Review or blind testing for CBC and urine microscopic for annual competency performed in 2020; No documentation of problem solving for CBC, urine microscopics, or bilirubin for annual competency in 2020. No documentation of record review, blind testing or problem solving for CBC, urine microscopics, or bilirubin for the annual competency done in 2021; no documentation of problem solving for the competency performed in 2022 for the CBC and urine microscopic. Testing Person #4: No documentation of record review, QC review, blind testing or problem solving for CBC and urine microscopic on initial competency done on 06/30/21; no problem solving for interim competency done on 09/28/21 for CBC and urine microscopic; no problem solving for annual competency done on 09/23 /22 for CBC and urine microscopic. 4. Interview with the laboratory lead on 02/07/23 at 1:30 pm confirmed the laboratory failed to follow its' own testing personnel policies in 2020, 2021, and 2022 for four of four testing personnel and twelve of twelve competencies performed. D5213 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(b)(1) The laboratory must verify the accuracy of any analyte or subspecialty without analytes listed in subpart I of this part that is not evaluated or scored by a CMS- approved proficiency testing program. This STANDARD is not met as evidenced by: Based on review of the laboratory's proficiency testing (PT) records and interview with the laboratory lead, the laboratory failed to evaluate non-graded proficiency testing results for one of one ungraded PT results for 2022 event two. The findings include: 1. Review of the laboratory's proficiency testing records revealed a non- graded score for slide CMP-14 (urine sediment) for 2022 event two. There was no documentation the ungraded score had been evaluated for accuracy. 2. Interview with the laboratory lead on 02/07/23 at 1:00 pm confirmed the laboratory did not evaluate non-graded PT scores for one of one result that was not scored in 2022. She further stated she did not know the non-graded scores had to be evaluated. D6019 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(iv) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4)(iv) Ensure that an approved