Children's Clinic Pllc

CLIA Laboratory Citation Details

3
Total Citations
19
Total Deficiencyies
15
Unique D-Tags
CMS Certification Number 44D0311945
Address 221 W Tyrone Rd, Oak Ridge, TN, 37830
City Oak Ridge
State TN
Zip Code37830
Phone(865) 483-6343

Citation History (3 surveys)

Survey - February 21, 2019

Survey Type: Standard

Survey Event ID: RELX11

Deficiency Tags: D2009 D5421 D6014 D6029 D5413 D5417 D6000 D6018 D6072 D3031 D5415 D6004 D6020

Summary:

Summary Statement of Deficiencies D2009 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(1) The individual testing or examining the samples and the laboratory director must attest to the routine integration of the samples into the patient workload using the laboratory's routine methods. This STANDARD is not met as evidenced by: =================================== Based on review of Proficiency Testing attestation sheets for 2017 and 2018 and interview with the primary testing person, determined the primary testing person signed in the director's signature space, resulting in immediate jeopardy. The findings include: 1. Review of Proficiency Testing attestation sheets for 2017 and 2018 revealed primary testing person's signature in the director's signature space. 2. An interview with the primary testing person at approximately 3:00 p.m. February 21, 2019 confirmed he signed in the director's signature space on the 2017 and 2018 PT attestation sheets. =================================== D3031 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(3) Analytic systems records. Retain quality control and patient test records (including instrument printouts, if applicable) and records documenting all analytic systems activities specified in 493.1252 through 493.1289 for at least 2 years. This STANDARD is not met as evidenced by: =================================== Based on review of quality control printouts and assay sheets for CBC testing from September 28, 2017 to February 20, 2019, review of patient CBC orders during those dates and upon interview with the Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 7 -- primary testing person, determined the laboratory failed to retain 268 days of CBC quality control printouts and no assay sheets for 2017 and 2018 when patient testing was performed, resulting in immediate jeopardy. The findings include: 1. Review of quality control printouts revealed 268 days of quality control not available for review and no control assay sheets for review for 2017 and 2018. 2. Review of patient CBC orders during the 268 days of missing quality control revealed 537 patients were tested. 3. An interview with the primary testing person confirmed he failed to retain CBC quality control printouts and assay sheets for the two year period between September 2017 and February 2019. =================================== D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (1) Water quality. (2) Temperature. (3) Humidity. (4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: =================================== Based on observation of the laboratory's reagent refrigerator temperature charts, lack of defined reference range for storage of CBC controls, taxo discs, urine and throat culture media plates and upon interview with the primary testing person, determined the laboratory failed to define the proper storage temperature from 2017 to current date, resulting in immediate jeopardy. The findings include: 1. Observed reagent refrigerator's temperature charts which lacked defined reference range for storage of CBC controls, taxo discs, urine and throat culture media plates stored in refrigerator. 2. An interview with the primary testing person at approximately 3:00 p.m. February 21, 2019 confirmed the temperature charts did not contain a defined storage reference range since 2017. ===================================== D5415 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(c) Reagents, solutions, culture media, control materials, calibration materials, and other supplies, as appropriate, must be labeled to indicate the following: (1) Identity and when significant, titer, strength or concentration. (2) Storage requirements. (3) Preparation and expiration dates. (4) Other pertinent information required for proper use. This STANDARD is not met as evidenced by: =================================== Based on observation of in use Complete Blood Count (CBC) controls with no open date expiration date on controls, manufacturer's assay sheet information and upon interview with the primary testing person, determined the laboratory failed to document the 14 day open vial expiration date per manufacturer's assay sheet information on the CBC controls in use, resulting in immediate jeopardy. The findings include: 1. Observation at approximately 9:00 a. m. February 21, 2019 of in use CBC controls with no open date expiration date -- 2 of 7 -- documented. 2. Manufacturer's assay sheet stated the open vial expiration date is 14 days. 3. Interview with the primary testing person at approximately 3:00 p.m. February 21, 2019 confirmed he did not know there was an open vial expiration date for the CBC controls, so none had been documented. =================================== D5417 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(d) Reagents, solutions, culture media, control materials, calibration materials, and other supplies must not be used when they have exceeded their expiration date, have deteriorated, or are of substandard quality. This STANDARD is not met as evidenced by: =================================== Based on review of CBC quality control printouts for 2018 and 2019 which included lot numbers and expiration dates and interview with the primary testing person, determined the controls were used when they had exceeded their expiration date, resulting in immediate jeopardy. The findings include: 1. Review of CBC quality control printouts to include lot number and expiration dates for 2018 and 2019 revealed controls were used after their expiration on the following dates: -3/20/18, 3/27/18, 3/29/18, 4/4/18, 4/6/18, 4/19/18, 5 /4/18, 5/7/18: control lot number-73400712; expiration date=3/14/18. -11/7/18, 12/18 /18, 1/23/19, 1/24/19: control lot number-81420712; expiration date=8/29/18. -2/18 /19, 2/19/19: control lot number-83100712; expiration date=2/13/19. 2. Interview with the primary testing person at approximately 3:00 p.m. February 21, 2019 confirmed the CBC quality control printouts showed controls had exceeded their expiration dates. ==================================== D5421 ESTABLISHMENT AND VERIFICATION OF PERFORMANCE CFR(s): 493.1253(b)(1) Each laboratory that introduces an unmodified, FDA-cleared or approved test system must do the following before reporting patient test results: (1)(i) Demonstrate that it can obtain performance specifications comparable to those established by the manufacturer for the following performance characteristics: (1)(i)(A) Accuracy. (1)(i) (B) Precision. (1)(i)(C) Reportable range of test results for the test system. (1)(ii) Verify that the manufacturer's reference intervals (normal values) are appropriate for the laboratory's patient population. This STANDARD is not met as evidenced by: =================================== Based on review of new CBC instrument installation validation material 9/27/17, lack of accuracy documentation and lack of verification of normal values for the patient population and an interview with the primary testing person, determined the laboratory failed to perform accuracy and normal patient range verification prior to reporting patient test results, resulting in immediate jeopardy. The findings include: 1. Review of the new CBC installation validation material for 9/27/17 lacked documentation for accuracy and verification of normal values for the patient population. 2. An interview with the primary testing person at approximately 3:00 p.m. February 21, 2019 confirmed that accuracy and verification of patient normal ranges had not been performed for the new CBC instrument. =================================== -- 3 of 7 -- D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: ==================================== Based on documentation of laboratory deficiencies, determined the laboratory director has not fulfilled his duty to provide overall management and direction for the laboratory in accordance with $493.1407; failed to hire staff with competent experience (Refer to D6004); failed to ensure overall administration of the lab (Refer to D6014); failed to endure proficiency testing reports were reviewed by appropriate staff (Refer to D6018); failed to ensure quality control plan was maintained (Refer to D6020); failed to ensure testing personnel have appropriate education and experience (Refer to D6029) resulting in immediate jeopardy. ==================================== D6004 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(a)(b) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (a) The laboratory director, if qualified, may perform the duties of the technical consultant, clinical consultant, and testing personnel, or delegate these responsibilities to personnel meeting the qualifications of 493.1409, 493.1415, and 493.1421, respectively. (b) If the laboratory director reapportions performance of his or her responsibilities, he or she remains responsible for ensuring that all duties are properly performed. This STANDARD is not met as evidenced by: =================================== Based on review of primary testing person's documented competencies and work performance since hire date of 11/17 /2016 and upon interview with the primary testing person, determined the laboratory director failed to hire someone with competent experience to perform CBC's (Complete Blood Counts), Urine and Throat Cultures and Urine Sediment Analysis since November of 2016, resulting in immediate jeopardy. The findings include: 1. Review of primary testing person's initial competency upon hire, documented 1/02 /2017, failed to include Urine Sediment Analysis; no documentation of semi-annual competency and review of 2018 annual competency revealed primary testing person documented his own competency. 2. Review of primary testing person's work performance since hire date revealed CBC Quality Controls (QC) not saved for 268 days of patient testing, no background counts and maintenance documented for CBC testing since hire date, expired CBC quality controls documented with patient testing, no quality control performance for Taxo Discs, urine and throat culture media. 3. Interview with the primary testing person at approximately 3:00 p.m. February 21, 2019 confirmed he had never worked in a clinical laboratory prior to hire date and did not know he was supposed to save QC, background counts, document maintenance and perform QC for Taxo Disc, Urine and Throat Culture medias. ====================================== -- 4 of 7 -- D6014 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(3)(iii) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(3) Ensure that-- (e)(3)(iii) Laboratory personnel are performing the test methods as required for accurate and reliable results. This STANDARD is not met as evidenced by: =================================== Based on review of CBC quality control reports, review of proficiency testing (PT) attestation and result forms, lack of quality controls for taxo discs, urine and throat culture media and interview with laboratory director, determined the laboratory director failed to ensure overall administration of the laboratory ensuring competent personnel since November 2016, resulting in immediate jeopardy. The findings include: 1. Review of CBC quality control (QC) reports revealed no review by director and QC not saved each day of patient testing for 268 days. 2. Review of proficiency testing attestation sheets for 2017 and 2018 revealed primary testing person signed as director and there was no director review for PT results. 3. Lack of quality controls for taxo discs, urine and throat culture media since 2017. 4. Interview with laboratory director at approximately 3:30 p.m. February 21, 2019 confirmed he failed to ensure overall administration of the laboratory to ensure competency of testing personnel since November 2016. ==================================== D6018 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(iii) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4)(iii) Ensure that all proficiency testing reports received are reviewed by the appropriate staff to evaluate the laboratory's performance and to identify any problems that require

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Survey - June 19, 2018

Survey Type: Special

Survey Event ID: TI3G11

Deficiency Tags: D2016 D2028 D6004 D6000

Summary:

Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: ____________________________________ Bacteriology: The laboratory failed to maintain satisfactory participation in three out of three events for Bacteriology, resulting in the Second Unsuccessful Proficiency Testing (PT) Occurrence. (Refer to D2028) _____________________________________ D2028 BACTERIOLOGY CFR(s): 493.823(e) Failure to achieve an overall testing event score of satisfactory performance for two Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: ___________________________________ Based on a desk review of the CMS CASPER Report 0155D and the Laboratory's 2017 and 2018 Proficiency Testing (PT) Evaluation Reports, determined the laboratory failed to maintain satisfactory performance for Bacteriology, events two and three of 2017 and event one of 2018, resulting in the Second Unsuccessful Occurrence for Bacteriology. The findings include: 1. Review of the CASPER Report 0155D revealed events two and three of 2017 scores for Bacteriology as 77% and event one of 2018 score at 77%. 2. Review of the Laboratory's 2017 event two PT report revealed sample numbers TC-06 and TC- 08 had unacceptable grades for Throat Culture results, resulting in a score of 75%. 3. Review of the Laboratory's 2017 event three PT report revealed sample numbers UC- 12 and UC-13 had unacceptable grades for Urine Culture results, resulting in a score of 75% and the First Unsuccessful PT Occurrence for Bacteriology. 4. Review of the Laboratory's 2018 event one PT report revealed sample numbers UC-03 and UC-05 had unacceptable grades for Urine Culture results, resulting in a score of 75% and the Second Unsuccessful PT Occurrence for Bacteriology. _____________________________________ D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: ___________________________________ The Laboratory Director failed to provide direction for successful Proficiency Testing (PT) Participation in Three of Three Events for Bacteriology in 2017 and 2018 resulting in the SECOND Unsuccessful PT Occurrence (Reference D6004). ___________________________________ D6004 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(a)(b) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (a) The laboratory director, if qualified, may perform the duties of the technical consultant, clinical consultant, and testing personnel, or delegate these responsibilities to personnel meeting the qualifications of 493.1409, 493.1415, and 493.1421, respectively. (b) If the laboratory director reapportions performance of his or her responsibilities, he or she remains responsible for ensuring that all duties are properly performed. This STANDARD is not met as evidenced by: ___________________________________ Based on review of the CMS 0155D Report and the PT Program Evaluation Report of the Unsatisfactory Scores for -- 2 of 3 -- Bacteriology for three of three events for 2017 and 2018, determined the Laboratory Director failed to provide effective direction over Proficiency Testing for Bacteriology in 2017 and 2018, resulting in the SECOND UNSUCCESSFUL Proficiency Testing performance. The findings include: 1. A review of the CMS Report 0155D for Bacteriology 2017 revealed event two as Unsatisfactory with a score of 77%; event three as Unsatisfactory with a score of 77% and event one of 2018 as Unsatisfactory with a score of 77%, resulting in the SECOND UNSUCCESSFUL Occurrence for Bacteriology. 2. A review of the PT Evaluation Report for 2017 revealed event two as Unsatisfactory with a score of 78%, event three as Unsatisfactory with a score of 78% and event one of 2018 as Unsatisfactory with a score of 78%, resulting in the SECOND UNSUCCESSFUL Occurrence for Bacteriology which determined the Laboratory Director failed to provide effective direction over Proficiency Testing for Bacteriology in 2017 and 2018 resulting in the SECOND UNSUCCESSFUL Proficiency Testing performance. ___________________________________ -- 3 of 3 --

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Survey - February 20, 2018

Survey Type: Special

Survey Event ID: P85Q11

Deficiency Tags: D2028 D2016

Summary:

Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: ____________________________________ ALWAYS REFER TO STANDARD TAG IN APPROPRIATE LAB SPECIALTY. BACTERIOLOGY: The laboratory failed to maintain satisfactory participation in two out of two events for bacteriology, resulting in the first unsuccessful Proficiency Testing (PT) occurrence for Bacteriology (Refer to D2028). ____________________________________ D2028 BACTERIOLOGY CFR(s): 493.823(e) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Failure to achieve an overall testing event score of satisfactory performance for two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: ___________________________________ Based on a desk review of the CMA CASPER Report 0155D and the Laboratory's 2017 Proficiency Testing (PT) Evaluation Reports, determined the laboratory failed to maintain satisfactory performance for Bacteriology, events two and three of 2017, resulting in the first unsuccessful occurrence. The findings include: 1. Review of the CASPER Report 0155D revealed event two and three scores for Bacteriology as 77%. 2. Review of the Laboratory's 2017 event two PT report revealed sample numbers TC-06 and TC-08 had unacceptable grades for Throat Culture results, resulting in a score of 75%. 3. Review of the Laboratory's 2017 event three PT report revealed sample numbers UC- 12 and UC-13 had unacceptable grades for Urine Culture results, resulting in a score of 75% which results in the first unsuccessful occurrence for Bacteriology. _____________________________________ -- 2 of 2 --

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