Csg Pediatric Dermatology

CLIA Laboratory Citation Details

2
Total Citations
16
Total Deficiencyies
6
Unique D-Tags
CMS Certification Number 49D2123757
Address 1924 Landstown Centre Way, Virginia Beach, VA, 23456
City Virginia Beach
State VA
Zip Code23456
Phone(757) 668-4900

Citation History (2 surveys)

Survey - August 24, 2023

Survey Type: Standard

Survey Event ID: XWJ011

Deficiency Tags: D0000 D5217 D5411 D6014 D0000 D5217 D5411 D6014

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at CSG Pediatric Dermatology (Virginia Beach) on August 23, 2023 by the Virginia Department of Health's Office of Licensure and Certification. The survey also included a follow up interview with the Clinical Practice Manager on 8/24/23. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows: D5217 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(c)(1) At least twice annually, the laboratory must verify the accuracy of any test or procedure it performs that is not included in subpart I of this part. This STANDARD is not met as evidenced by: Based on a review of the Centers for Medicare and Medicaid Services Laboratory Personnel Report form (CMS 209), procedures, dermatophyte test medium (DTM) proficiency test logs, lack of documentation, and interviews, the laboratory failed to confirm twice annual accuracy of DTM culture testing for four (4) of 4 testing personnel (TP) in calendar year 2022 per laboratory policy. Findings include: 1. Review of the CMS 209 personnel form revealed that the laboratory director (LD) identified TP 1, TP 2, TP 3, and TP 4 as responsible for performing non-waived patient DTM culture testing during the review timeframe of November 2021 to the date of the inspection on August 23, 2023 (see Personnel Code Sheet). 2. Review of the laboratory's procedures revealed a written Proficiency Testing policy that outlined, "Proficiency Testing/Split Specimen Analysis is an important aspect of our laboratory's overall assessment of quality. It serves as an external check to verify the accuracy of test results. Specimens for DTM must be sent to a reference laboratory for split specimen analysis twice a year. At least two specimens for testing personnel will be selected to send for comparison/split specimen analysis a minimum of twice a year." 3. Review of the laboratory's 2022 DTM proficiency test logs revealed records Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- for TP #1 - TP #4 had comparison study/split samples verified in the timeframe of April 2022. The inspector requested additional records of split sample accuracy checks in calendar year 2022 for the 4 TP outlined above. No documentation was available for review. The inspector inquired regarding the laboratory's scheduling protocol for the twice annual accuracy checks. The Clinical Practice Manager stated on 8/23/23 at 11:30 AM, "The protocol has been to send DTM proficiency sample split samples out for each testing personnel at least 2 samples each twice a year." 4. A follow up interview with the Clinical Practice Manager on 8/24/23 at 9:30 AM confirmed the above findings. D5411 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(a) Test systems must be selected by the laboratory. The testing must be performed following the manufacturer's instructions and in a manner that provides test results within the laboratory's stated performance specifications for each test system as determined under 493.1253. This STANDARD is not met as evidenced by: Based on a review of the policy and procedure manual, manufacturer's Dermatophyte Test Media (DTM) package insert, forty-five (45) randomly selected DTM patient reports, and interviews, the laboratory failed to follow the manufacturer's culture incubation instructions for eight (8) of 45 selected patient reports reviewed (timeframe: November 2021 to the date of the inspection on August 23, 2023). Findings include: 1. Review of the laboratory's policy and procedure manual revealed that the laboratory utilizes the Accuderm's ACU-DTM Dermatophyte Test Medium to detect dermatophytes from patient cutaneous sources. 2. The Accuderm manufacturer's package insert defined the patient incubation period of up to fourteen (14) days. The package insert instructions stated "Reading should be made within fourteen days." 3. Review of 45 randomly selected patient DTM culture results from the laboratory's culture logs from November 2021 to 8/23/23 revealed the following 8 patient ID's having incubation periods outside of the manufacturer's instructions: 601271 - collected 02/07/23 with results pending as of 8/23/23 788218 - collected 06 /24/23 read/resulted on 6/14/23 (day 18) 5462381, 5289654, 5519723, 5308938, 5138487, 5236570 - collected 06/13/23 with results pending as of 8/23/23 4. The inspector asked the lead nurse to describe the protocols for timeliness of DTM culture reading. The lead nurse stated on 8/23/23 at approximately 12:30 PM, "Our protocol has been to have the staff pull the DTM culture samples on the date the results are due and place the samples with the ordering provider to review/report and are actively working with our IT department to develop a system to alert the provider to enter the results so that they do not miss a reading." 5. A follow up interview with the Clinical Practice Manager on 8/24/23 at 9:30 AM confirmed the above findings. D6014 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(3)(iii) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(3) Ensure that-- (e)(3)(iii) Laboratory personnel are performing the test methods as required for accurate and reliable results. -- 2 of 3 -- This STANDARD is not met as evidenced by: Based on a review of policies, manufacturer's package insert, patient test reports, lack of documentation, and interviews, the laboratory director (LD) failed to ensure that testing personnel reported mycology culture results for one (1) of eight (8) samples collected in February 2023, and six (6) of twenty-three (23) in June 2023 as noted during the inspection on August 23, 2023. Findings include: 1. Review of the laboratory's policies revealed that the laboratory utilizes the Accuderm ACU-DTM Dermatophyte Test Medium to detect dermatophytes from patient cutaneous sources. 2. The Accuderm manufacturer's package insert defined the patient incubation period of up to fourteen (14) days. The package insert instructions stated "Reading should be made within fourteen days." 3. Review of DTM test logs for February and June in calendar year 2023 revealed the following 7 patient ID's with missing DTM culture results: 601271 collected on 02/07/23; and 5462381, 5289654, 5519723, 5308938, 5138487, 5236570 collected on 06/13/23. 4. The inspector asked the lead nurse to describe protocols for the LD's quality assurance checks of DTM culture results. The lead nurse stated on 8/23/23 at 12:30 PM, "We are are actively working to have our practice manager review DTM log sheets to help with monitoring overdue or missing culture results." 5. A follow up interview with the Clinical Practice Manager on 8/24 /23 at 9:30 AM confirmed the above findings. -- 3 of 3 --

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Survey - June 26, 2019

Survey Type: Standard

Survey Event ID: I5SL11

Deficiency Tags: D0000 D5215 D5411 D6017 D0000 D5215 D5411 D6017

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at CSG Dermatology on June 26, 2019 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows: D5215 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(b)(2) The laboratory must verify the accuracy of any analyte, specialty or subspecialty assigned a proficiency testing score that does not reflect laboratory test performance (that is, when the proficiency testing program does not obtain the agreement required for scoring as specified in subpart I of this part, or the laboratory receives a zero score for nonparticipation, or late return or results). This STANDARD is not met as evidenced by: Based on a review of proficiency testing (PT) records and interviews, the laboratory failed to evaluate Potassium Hydroxide (KOH) Microscopy PT scores of zero (0%) received due to results marked as past due on two (2) of 2 events in calendar year 2018. Findings include: 1. Review of the laboratory's 2018 and 2019 College of American Pathology (CAP) clinical microscopy PT documentation, a total of 4 events, revealed no evaluation or verification of accuracy for: 2018 CM-A: KOH Score 0%- results received past due for evaluation; 2018 CM-B: KOH Score 0%- results received past due for evaluation; a total of 2 of 2 in calendar year 2018 (2 of the 4 events reviewed). The inspector requested to review accuracy evaluation documentation for the events in 2018 outlined above. No additional documentation was available for review. The clinical nurse manager stated: "We were not aware of the time limit on submitting the results in the program last year but have noted the due date for submissions in 2019." 2. In an interview with the clinical nurse managers, at approximately 3:00 PM, the above findings were confirmed. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- D5411 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(a) Test systems must be selected by the laboratory. The testing must be performed following the manufacturer's instructions and in a manner that provides test results within the laboratory's stated performance specifications for each test system as determined under 493.1253. This STANDARD is not met as evidenced by: Based on a review of the policy and procedure manual, manufacturer's Dermatophyte Test Media (DTM) package insert, patient log of fifty (50) randomly selected DTM reports, and an interview, the laboratory failed to follow the manufacturer's instructions for incubation for three (3) of the 50 patient reports reviewed from February 6, 2018 to September 21, 2018. Findings include: 1. Review of the laboratory's policy and procedure manual revealed that the laboratory utilizes the Accuderm's ACU-DTM Dermatophyte Test Medium to detect dermatophytes from patient cutaneous sources. 2. The Accuderm's manufacturer's package insert defined the patient incubation period of up to fourteen (14) days. The package insert instructions stated "Reading should be made within fourteen days." 3. Review of 50 randomly selected patient DTM culture results in the laboratory's 2018 culture log revealed the following having incubation periods exceeding fourteen (14) days: 00466644- collected and incubated on 02/06/18 and read on 03/02/18; at 24 days 60206788- collected and incubated on 03/06/18 and read on 03/23/18; at 17 days 5022877 - collected and incubated on 09/21/18 and read on 10/11/19; at 20 days 4. In an interview with the clinical nurse managers, at approximately 3:00 PM, the above findings were confirmed. D6017 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(ii) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4)(ii) Ensure that results are returned within the timeframes established by the proficiency testing program. This STANDARD is not met as evidenced by: Based on a review of proficiency testing (PT) records and interviews, the laboratory director failed to ensure the Potassium Hydroxide (KOH) Microscopy PT results for two (2) of 2 events in calendar year 2018 were submitted on time as required by the College of American Pathologists (CAP) program. Findings include: 1. Review of the laboratory's 2018 and 2019 CAP clinical microscopy PT documentation, a total of 4 events, revealed zero (0%) scores due to results received past due for: 2018 CM-A: KOH Score 0% 2018 CM-B: KOH Score 0% a total of 2 of 2 in calendar year 2018 (2 of the 4 events reviewed). 2. In an interview with the clinical nurse managers, at approximately 3:00 PM, the above findings were confirmed. -- 2 of 2 --

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