Doctors Center Hospital-Orlando Health- Bayamon

CLIA Laboratory Citation Details

2
Total Citations
28
Total Deficiencyies
13
Unique D-Tags
CMS Certification Number 40D0658007
Address Callej #9 Hermanas Davilas, Bayamon, PR, 00957
City Bayamon
State PR
Zip Code00957
Phone(787) 622-5420

Citation History (2 surveys)

Survey - December 19, 2025

Survey Type: Standard

Survey Event ID: NNQ711

Deficiency Tags: D0000 D5775 D5439 D5775 D6093 D5439 D6093 D6144 D5411 D2094 D5411 D6144

Summary:

Summary Statement of Deficiencies D0000 The Centers for Medicare & Medicaid Services (CMS) conducted an unannounced CLIA recertification survey at Doctors Center Hospital-Orlando Health-Bayamon on December 18, 2025 and December 19, 2025. The laboratory was surveyed under 42 CFR part 493 CLIA requirements. The following standard level deficiencies were found during the unannounced routine CLIA recertification survey ending on December 19, 2025. D2094 ROUTINE CHEMISTRY CFR(s): 493.841(e) (e)(1) For any unsatisfactory analyte or test performance or testing event for reasons other than a failure to participate, the laboratory must undertake appropriate training and employ the technical assistance necessary to correct problems associated with a proficiency testing failure. (2) For any unacceptable analyte or testing event score, remedial action must be taken and documented, and the documentation must be maintained by the laboratory for two years from the date of participation in the proficiency testing event. This STANDARD is not met as evidenced by: Based on review of Puerto Rico Proficiency Testing Service Program (PRPTSP) scores (years 2024-2025), Certification and Survey Provider Enhanced Report (CASPER) Report 0155D scores, proficiency laboratory records and interview with the laboratory director on December 18, 2025 at 2:00 PM, it was determined that the laboratory failed to take

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Survey - July 2, 2019

Survey Type: Standard

Survey Event ID: I34V11

Deficiency Tags: D5014 D5421 D5791 D6093 D6144 D5421 D5791 D6076 D6093 D6177 D5014 D5449 D5449 D6076 D6144 D6177

Summary:

Summary Statement of Deficiencies D5014 GENERAL IMMUNOLOGY CFR(s): 493.1208 If the laboratory provides services in the subspecialty of General immunology, the laboratory must meet the requirements specified in 493.1230 through 493.1256, and 493.1281 through 493.1299. This CONDITION is not met as evidenced by: Based on IM performance specification procedures , quality control records review ( year 2018-2019) and laboratory general supervisor and laboratory director interview at 2:30 P.M. on July 2, 2019, it was determined, it was determined that the laboratory failed to meet the requirements in the subspecialty of General Immunology for IM tests. Refer to : D5421- failed to perform the verification of performance specification of the new IM test. D5449- The laboratory did not include positive and negative control material. D5421 ESTABLISHMENT AND VERIFICATION OF PERFORMANCE CFR(s): 493.1253(b)(1) Each laboratory that introduces an unmodified, FDA-cleared or approved test system must do the following before reporting patient test results: (1)(i) Demonstrate that it can obtain performance specifications comparable to those established by the manufacturer for the following performance characteristics: (1)(i)(A) Accuracy. (1)(i) (B) Precision. (1)(i)(C) Reportable range of test results for the test system. (1)(ii) Verify that the manufacturer's reference intervals (normal values) are appropriate for the laboratory's patient population. This STANDARD is not met as evidenced by: Based on Infectious Mononucleosis ( IM ) quality control records reviewed ( year Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- 2018-2019) and laboratory general supervisor interview at 1:00 P.M. on July 2, 2019, it was determined that the laboratory failed to perform the evaluation of the performance specifications of the new IM method ( Acceava Mono Cassette). The findings include: 1. The laboratory begin to performed the IM rapid test by a one step antibody test ( Acceava Mono cassette) that uses direct solid-phase immunoassay technology to detect IM heterophlies antibodies in human serum in November 2018. 2. From November 2018 to June 2019, the IM quality control records showed that the laboratory did not verify the performance specifications of the new test. 3. The laboratory processed and reported 26 IM test since November 2018. D5449 CONTROL PROCEDURES CFR(s): 493.1256(d)(3)(ii)(g) Unless CMS Approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing, the laboratory must-- At least once a day patient specimens are assayed or examined perform the following for-- Each qualitative procedure, include a negative and positive control material; (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on IM quality control records review( year 2018-2019) and laboratory general supervisor interview at 1:00 P.M. on July 2, 2019, it was determined that the laboratory failed to include a negative and positive control material when performed IM test by One Step antibody test method ( Acceava monocassette). The findings include : 1. The laboratory performed IM ( Infectious mononucleosis test) by one step antibody test method. 2. The IM quality control records were review from January 2018 to June 2019. 3. The records showed that the laboratory did not include a negative and a positive control material the following days : March 3, 15, 27, 31, 2019 and June 27, 2019. The laboratory processed and reported seven IM patient samples those days. 4. The laboratory general supervisor confirmed on July 2, 2019 at 2:30 P. M. that the laboratory failed to include a negative and a positive IM control material those days. D5791 ANALYTIC SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1289(a)(c) (a) The laboratory must establish and follow written policies and procedures for an ongoing mechanism to monitor, assess, and when indicated, correct problems identified in the analytic systems specified in 493.1251 through 493.1283. (c) The laboratory must document all analytic systems assessment activities. This STANDARD is not met as evidenced by: Based on quality assessment (QA) records review ( year 2018-2019), laboratory general supervisor and laboratory director interview on July 2, 2019 at 3:00 P.M. , it was determined that the laboratory failed to follow the established Quality Assessment Program to monitor and evaluate the requirement for analytic systems. The findings include: 1. Review of the laboratory quality assessment manual showed that the laboratory establishes a monthly assessment for each analytic process to keep track the laboratory performance. 2. The laboratory did not evaluate aspects regarding the analytic system in the following area: general immunology. Refer to D5421 and D5449. -- 2 of 4 -- D6076 LABORATORY DIRECTOR CFR(s): 493.1441 The laboratory must have a director who meets the qualification requirements of 493. 1443 of this subpart and provides overall management and direction in accordance with 493.1445 of this subpart. This CONDITION is not met as evidenced by: Based on general immunology quality control records review ( year 2018-2019) and laboratory director interview at 3:00 p.m. on July 2, 2019, it was determined that the laboratory director failed to fulfill his responsibilities and duties to ensure compliance with the laboratory quality control and quality assessment requirements. Refer to D 6093 and D 6094. D6093 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(e)(5) The laboratory director must ensure that the quality control programs are established and maintained to assure the quality of laboratory services provided and to identify failures in quality as they occur. This STANDARD is not met as evidenced by: Based on IM test quality control records review ( year 2018-2019) and interview with the laboratory director on July 2, 2019 at 3:00 P.M., it was determined that the laboratory failed to ensure compliance with the requirements for analytic system for IM tests. The findings include: 1. The laboratory failed to include a negative and positive control material when performed IM test by One Step antibody test method. Refer to D5449. 2. The laboratory failed to perform the evaluation of the performance specifications of the new IM method ( Acceava Mono Cassette ) Refer to D5421. D6144 GENERAL SUPERVISOR RESPONSIBILITIES CFR(s): 493.1463 The general supervisor is responsible for day-to-day supervision or oversight of the laboratory operation and personnel performing testing and reporting test results. This STANDARD is not met as evidenced by: Based on IM test quality control records review ( year 2018-2019) and interview with the laboratory director on July 2, 2019 at 3:00 P.M., it was determined that the laboratory general supervisor failed to ensure compliance with the requirements for analytic system for IM tests. The findings include: 1. The laboratory failed to include a negative and positive control material when performed IM test by One Step antibody test method. Refer to D5449. 2. The laboratory failed to perform the evaluation of the performance specifications of the new IM method ( Acceava Mono Cassette ) Refer to D5421. D6177 TESTING PERSONNEL RESPONSIBILITIES CFR(s): 493.1495(b)(3) Each individual performing high complexity testing must adhere to the laboratory's -- 3 of 4 -- quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed. This STANDARD is not met as evidenced by: Based on IM test quality control records review ( year 2018-2019) and interview with the laboratory general supervisor and laboratory director on July 2, 2019 at 3:00 P.M., it was determined that the laboratory testing personnel failed to ensure compliance with the requirements for analytic system for IM tests. The finding includes: 1. The laboratory failed to include a negative and positive control material when performed IM test by One Step antibody test method. Refer to D5449. -- 4 of 4 --

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