Family Clinic Of Ashley County Pa

CLIA Laboratory Citation Details

4
Total Citations
9
Total Deficiencyies
8
Unique D-Tags
CMS Certification Number 04D0465341
Address 909 Unity Road, Crossett, AR, 71635
City Crossett
State AR
Zip Code71635
Phone870 364-9111
Lab DirectorBRENDA PERRITT

Citation History (4 surveys)

Survey - September 19, 2024

Survey Type: Standard

Survey Event ID: FFML11

Deficiency Tags: D5413

Summary:

Summary Statement of Deficiencies D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (1) Water quality. (2) Temperature. (3) Humidity. (4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on review of manuals, manufacturer's instruction, temperature logs, and interview with staff, the laboratory failed to follow manufacturer's instructions for operational environment relative humidity for Sysmex XN-330. Findings follow: A) Review of the Sysmex XN-330 instrument manual (XN-L Series XN-530/XN-430 /XN-330, General Information, revision June 2017) revealed the operating environment for relative humidity is "20 to 85% ". B) Upon request, no humidity records were available. C) During an interview on 9/19/24 at 12:02 p.m. the lab director confirmed the humidity was not being monitored to ensure the Sysmex XN- 330 was being utilized according to manufacturer's specifications. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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Survey - December 2, 2022

Survey Type: Standard

Survey Event ID: MM1211

Deficiency Tags: D6032 D5311 D6053

Summary:

Summary Statement of Deficiencies D5311 SPECIMEN SUBMISSION, HANDLING, AND REFERRAL CFR(s): 493.1242(a) The laboratory must establish and follow written policies and procedures for each of the following, if applicable: (1) Patient preparation. (2) Specimen collection. (3) Specimen labeling, including patient name or unique patient identifier and, when appropriate, specimen source. (4) Specimen storage and preservation. (5) Conditions for specimen transportation. (6) Specimen processing. (7) Specimen acceptability and rejection. (8) Specimen referral. This STANDARD is not met as evidenced by: . Through review of laboratory policy and procedure, observation and interview it was determined that the laboratory failed to label one of one urine specimen according to their specimen collection policy. Survey Findings follow: A. A review of the laboratory policy and procedure manual revealed the urine collection procedure " Collection containers must be clean and made of inert disposable plastic. The container must have a label that will adhere under refrigeration. The label must include the patient's name, date, and time of collection." B. During a tour of the laboratory on 12/2/2022 at 12:30 p.m., one unlabeled urine specimen was observed in the laboratory available for testing. C) In an interview on 12/2/2022 at 12:30 p.m. , the laboratory director confirmed that the urine specimen was unlabeled and available for testing. D6032 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(14) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- director must-- (e)(14) Specify, in writing, the responsibilities and duties of each consultant and each person, engaged in the performance of the preanalytic, analytic, and postanalytic phases of testing, that identifies which examinations and procedures each individual is authorized to perform, whether supervision is required for specimen processing, test performance or results reporting, and whether consultant or director review is required prior to reporting patient test results. This STANDARD is not met as evidenced by: . Through a review of CMS form 209, personnel records for six of six testing personnel, lack of documentation, and interviews with laboratory staff, it was determined the laboratory director failed to specify, in writing, which examinations and procedures each individual was authorized to perform and whether supervision was required. Survey findings follow: A. A review of CMS form 209 revealed the names of six laboratory testing personnel performing moderate complexity testing. B. A review of personnel records revealed there were no signed authorizations to perform moderate complexity testing for six of six testing personnel listed on the form CMS-209. D. Upon request, the laboratory could not provide signed authorizations for testing personnel listed on CMS form 209 to perform moderate complexity testing. F. In an interview at 11:30 a.m. on 12/02/2022, the laboratory director confirmed there was no written authorization stating which tests the testing personnel (# 1 thru # 6) on the CMS form 209 are authorized to perform. D6053 TECHNICAL CONSULTANT RESPONSIBILITIES CFR(s): 493.1413(b)(9) The technical consultant is responsible for evaluating and documenting the performance of individuals responsible for moderate complexity testing at least semiannually during the first year the individual tests patient specimens. This STANDARD is not met as evidenced by: . Through review of the laboratory policy manual, personnel records, lack of documentation, and interview with staff, it was determined that the technical consultant failed to document personnel competency for one of six personnel identified on the CMS form 209. Survey findings follow: A. A review of personnel records for testing personnel revealed that the technical consultant failed to perform an semiannual competency evaluation for testing personnel #2 (as listed on form CMS 209) who was hired March 2022. B. Upon request, the laboratory could not provide competency evaluations for the personnel identified above. C. In an interview on 12/2 /2022 at 10:30 a.m., the technical consultant confirmed that an initial or a six-month competency evaluation had not been performed on testing personnel #2 (as listed on form CMS 209). -- 2 of 2 --

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Survey - October 28, 2020

Survey Type: Standard

Survey Event ID: VYU611

Deficiency Tags: D6056 D6059

Summary:

Summary Statement of Deficiencies D6056 CLINICAL CONSULTANT CFR(s): 493.1415 The laboratory must have a clinical consultant who meets the qualification requirements of 493.1417 of this part and provides clinical consultation in accordance with 493.1419 of this part. This CONDITION is not met as evidenced by: . Family Clinic of Ashley County Laboratory failed to fill the position of Clinical Consultant as cited at D6059. D6059 CLINICAL CONSULTANT RESPONSIBILITIES CFR(s): 493.1419(a) The clinical consultant must be available to provide clinical consultation to the laboratory's clients. This STANDARD is not met as evidenced by: . Through a review of the CMS 209 Laboratory Personnel Report, lack of documentation, and interviews with staff, it was determined the laboratory failed to designate a clinical consultant to provide opinions to laboratory's clients concerning the diagnosis, treatment and management of patient care as evidenced by. A. A review of the CMS 209 revealed the listing of laboratory's personnel positions: 1) Laboratory Director; 2) Testing personnel. No listing for Clinical Consultant. B. The surveyor requested the name and credentials of Clinical Consultant for the Laboratory. None was provided. C. In an interview on 10/28/2020 at 1000, the Laboratory Director confirmed the facility had not designated a Clinical Consultant to render opinions concerning the diagnosis, treat and management of the Laboratory's Clients. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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Survey - June 20, 2018

Survey Type: Standard

Survey Event ID: 9IDI11

Deficiency Tags: D5417 D6032 D5435

Summary:

Summary Statement of Deficiencies D5417 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(d) Reagents, solutions, culture media, control materials, calibration materials, and other supplies must not be used when they have exceeded their expiration date, have deteriorated, or are of substandard quality. This STANDARD is not met as evidenced by: . Through observations made during a tour of the laboratory, as well as interview with staff, it was determined the laboratory had BD Vacutainer Red Top blood collection tubes available for use when they had exceeded their expiration date. As evidenced by: A. During a tour of the laboratory on 06/20/2018 at 10:30, the Surveyor observed 56 of 56 BD Vacutainer Red Top blood collection tubes located in a upper shelf within the laboratory with an expiration date of 3/31/2018. The tubes were available for use when they had exceeded their expiration. B. In an interview on 06/20/2018 at 10:30, testing personnel #7 (as listed on form CMS-209) confirmed the expiration dates and the vacutainer collection tubes were available for use. D5435 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(b)(2) For equipment, instruments, or test systems developed in-house, commercially available and modified by the laboratory, or maintenance and function check protocols are not provided by the manufacturer, the laboratory must: (i) Define a function check protocol that ensures equipment, instrument, and test system performance that is necessary for accurate and reliable test results and test result reporting. (ii) Perform and document the function checks, including background or baseline checks, specified in paragraph (b)(2)(i) of this section. Function checks must be within the laboratory's established limits before patient testing is conducted. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- This STANDARD is not met as evidenced by: . Through observations made during a tour of the laboratory, lack of documentation, as well as interviews with staff, it was determined the laboratory failed to perform function checks on the centrifuge used for processing patient samples. As evidenced by: A. During a tour of the laboratory on 6/20/2018 at 10:30, the laboratory centrifuge was observed with documentation of centrifuge function checks dated 12/17/2015. B. The surveyor requested documentation of centrifuge function checks performed for 2016 and 2017 none was provided. C. In an interview on 06/20/2018 at 1045, laboratory employee #7 (as listed on the form CMS-209) confirmed that the centrifuge function checks had not been performed for 2016 and 2017. D6032 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(14) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(14) Specify, in writing, the responsibilities and duties of each consultant and each person, engaged in the performance of the preanalytic, analytic, and postanalytic phases of testing, that identifies which examinations and procedures each individual is authorized to perform, whether supervision is required for specimen processing, test performance or results reporting, and whether consultant or director review is required prior to reporting patient test results. This STANDARD is not met as evidenced by: . Through a review of personnel files, lack of documentation, and interviews with staff, it was determined the laboratory failed to have written authorization to perform testing for one of twelve testing personnel (as listed on CMS-209). As evidenced by: A. Upon review of training documentation for twelve of twelve laboratory testing personnel, testing personnel #9 (as listed on Form CMS 209) was trained to perform moderate complexity testing. B. Upon reviewed of personnel records for twelve of twelve laboratory testing personnel, testing personnel #9 (as listed on form CMS 209) personnel record did not include a signed authorization to perform moderate complexity testing by the Laboratory Director. C. In an interview at 1100 on 06/20 /2018, testing personnel #7 (as listed on the form CMS-209) confirmed there was no written authorization to perform moderate complexity testing for testing personnel #9 signed by the Laboratory Director. -- 2 of 2 --

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