Family Health Care Of Siouxland-Indian Hills

CLIA Laboratory Citation Details

2
Total Citations
8
Total Deficiencyies
8
Unique D-Tags
CMS Certification Number 16D0385251
Address 2600 Outer Drive North, Sioux City, IA, 51104
City Sioux City
State IA
Zip Code51104
Phone712 239-3300
Lab DirectorJEFFREY KROHN

Citation History (2 surveys)

Survey - August 6, 2025

Survey Type: Special

Survey Event ID: BC3M11

Deficiency Tags: D2016 D2108 D0000 D2107 D6000 D6016

Summary:

Summary Statement of Deficiencies D0000 A proficiency testing desk review survey was completed on August 6, 2025. The laboratory was found to be out of compliance with the following CONDITION LEVEL DEFICIENCIES: D2016 - 42 C.F.R 493.803 Condition: Successful Participation D6000 - 42 C.F.R 493.1403 Condition: Laboratory Director, moderate complexity D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on review of the Certification and Survey Provider Enhanced Reporting (CASPER) 155 report and graded results from the American Proficiency Institute, the laboratory failed to successfully participate in two consecutive testing events for the Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- analytes, free thyroxine and thyroid-stimulating hormone and the subspecialty of endocrinology. The laboratory had unsatisfactory scores for 2025 event 1 and 2025 event 2. Refer to D2107 and D2108. D2107 ENDOCRINOLOGY CFR(s): 493.843(f) (f) Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on review of the Certification and Survey Provider Enhanced Reporting (CASPER) 155 report and graded results from the American Proficiency Institute (API), the laboratory failed to successfully participate in two consecutive testing events for the analytes, free thyroxine (free T4) and thyroid stimulating hormone (TSH). The findings include: 1. For 2025 event 1, the laboratory received unsatisfactory performance scores of 20% for the analytes, free T4 and TSH. 2. For 2025 event 2, the laboratory received unsatisfactory performance scores of 20% for the analyte free T4 and zero for the analyte TSH. 3. The CASPER 155 report and graded results from API confirm the findings listed above. D2108 ENDOCRINOLOGY CFR(s): 493.843(g) (g) Failure to achieve an overall testing event score of satisfactory performance for two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on review of the Certification and Survey Provider Enhanced Reporting (CASPER) 155 report and graded results from the American Proficiency Institute (API), the laboratory failed to successfully participate in two consecutive testing events for the subspecialty, endocrinology. The findings include: 1. For 2025 event 1, the laboratory received an unsatisfactory performance score of 20% for the subspecialty, endocrinology. 2. For 2025 event 2, the laboratory receive an unsatisfactory performance score of 10% for the subspecialty, endocrinology. 3. The CASPER 155 report and graded results from API confirm the findings listed above. D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: Based on review of the Certification and Survey Provider Enhanced Reporting -- 2 of 3 -- (CASPER) 155 report and graded results from the American Proficiency Institute (2025 event 1 and 2025 event 2), the laboratory director failed to provide overall management and direction of the laboratory services. Refer to D6016. D6016 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(i) (e)(4)(i) The proficiency testing samples are tested as required under Subpart H of this part; This STANDARD is not met as evidenced by: Based on review of the Certification and Survey Provider Enhanced Reporting (CASPER) 155 report and graded results from the American Proficiency Institute (API), the laboratory director failed to ensure successful participation in an HHS approved proficiency testing program. Refer to D2107 and D2108. -- 3 of 3 --

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Survey - February 7, 2019

Survey Type: Standard

Survey Event ID: XZF211

Deficiency Tags: D5445 D6029

Summary:

Summary Statement of Deficiencies D5445 CONTROL PROCEDURES CFR(s): 493.1256(d)(1)(2)(g) Unless CMS Approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing, the laboratory must-- (d)(1) Perform control procedures as defined in this section unless otherwise specified in the additional specialty and subspecialty requirements at 493.1261 through 493.1278. (d)(2) For each test system, perform control procedures using the number and frequency specified by the manufacturer or established by the laboratory when they meet or exceed the requirements in paragraph (d)(3) of this section. (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: A. Based on review of the laboratory's Individualized Quality Control Plan (IQCP) and confirmed by laboratory personnel identifier #1 (refer to the Laboratory Personnel Report) at approximately 11:00 am on 02/07/2019, the laboratory failed to include a written quality assessment plan as part of the IQCP for the Siemens DCA Vantage test system (microalbumin). B. Based on review of the laboratory's Individualized Quality Control Plan (IQCP), quality control (QC) logs, and confirmed by laboratory personnel identifier #1 (refer to the Laboratory Personnel Report) at approximately 11: 00 am on 02/07/2019, the laboratory failed to perform two levels of microalbumin QC monthly for three out of four months (June, July, and August 2018) from 05/2018- 08 /2018. The findings include: 1. The laboratory's IQCP for microalbumin testing performed on the Siemens DCA Vantage test system stated that QC would be performed with each new lot number and shipment of tests and at least monthly. 2. The laboratory received a new lot number/shipment of tests (lot 0147028, expiration 02/28/20) and performed two levels of QC on 05/22/2018. 3. Personnel identifier #1 stated that the laboratory used the same lot number/shipment of tests from 05/22 /2018- 08/31/2018, but did not perform QC on that lot number in June, July, or August of 2018. 4. At the time of the survey, personnel identifier #1 confirmed that Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- the laboratory only performed QC with each new lot number and shipment of tests but not at least monthly as stated in the IQCP. D6029 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(11) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(11) Ensure that prior to testing patients' specimens, all personnel have the appropriate education and experience, receive the appropriate training for the type and complexity of the services offered, and have demonstrated that they can perform all testing operations reliably to provide and report accurate results. This STANDARD is not met as evidenced by: Based on review of personnel records and confirmed by laboratory personnel identifier #1 (refer to the Laboratory Personnel Report) at approximately 9:00 am on 02/07/2019, the laboratory director failed to ensure that prior to testing patient specimens, all testing personnel performing moderate complexity testing received the appropriate training for one out of one new testing personnel (personnel identifier #5) hired in 2017. The findings include: 1. Personnel identifier #5 began performing complete blood count (CBC) testing in October 2017. 2. Personnel identifier #1 stated that personnel identifier #5 only performed CBC testing in the laboratory and had been trained, but it had not been documented. 3. Personnel records for identifier #5 indicated that competency assessments for CBC testing were performed in April and October 2018. 4. At the time of the survey, laboratory personnel identifier #1 confirmed that the laboratory did not have documented training records available for personnel identifier #5. -- 2 of 2 --

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