Summary:
Summary Statement of Deficiencies D2007 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(1) The samples must be examined or tested with the laboratory's regular patient workload by personnel who routinely perform the testing in the laboratory, using the laboratory's routine methods This STANDARD is not met as evidenced by: Based on proficiency testing (PT) record review and interview with the testing personnel (TP), the laboratory did not ensure that all the testing personnel who tested patient samples performed the PT. Findings: 1. The laboratory currently has 4 testing personnel listed on the "Laboratory Personnel Report (CMS-209)" who perform hematology testing. 2. A review of hematology PT attestation worksheets for 6 PT events from 2019 through 2021 showed that PT was performed by the same testing person (TP #1) in 2 of 2 PT events. Attestation statements were not available for the other 4 of 6 events. 3. During an interview on 11/17/2021 at 10:00 AM, TP #1 stated that the other TP are not running the PT and confirmed that PT samples were not tested each year by all the staff who perform patient testing to ensure accurate and reliable patient test results. D2015 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(5)(6) (5) The laboratory must document the handling, preparation, processing, examination, and each step in the testing and reporting of results for all proficiency testing samples. The laboratory must maintain a copy of all records, including a copy of the proficiency testing program report forms used by the laboratory to record proficiency testing results including the attestation statement provided by the PT program, signed by the analyst and the laboratory director, documenting that proficiency testing Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 6 -- samples were tested in the same manner as patient specimens, for a minimum of two years from the date of the proficiency testing event. (6) PT is required for only the test system, assay, or examination used as the primary method for patient testing during the PT event. This STANDARD is not met as evidenced by: Based on review of proficiency testing (PT) records and interview with the testing personnel (TP), the laboratory did not ensure that the laboratory director (LD) signed the PT attestation statements, documenting that proficiency testing samples were tested in the same manner as patient specimens. Findings: 1. A review of hematology PT records from 2019 through 2021 showed that signed attestation statements were not available at the time of the survey for 4 out of 6 events reviewed. 2. Two out of 2 attestation statements reviewed were not signed by the LD, documenting that proficiency testing samples were tested in the same manner as patient specimens. 3. This was confirmed by the TP at the exit interview on 11/17/2021 at 1:00 PM. D3037 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(4) Proficiency testing records. Retain all proficiency testing records for at least 2 years. This STANDARD is not met as evidenced by: Based on proficiency testing (PT) record review and interview with the testing personnel (TP), the laboratory did not ensure that a copy of all PT documents was maintained by the laboratory for a minimum of two years from the date of the PT testing event. Findings: 1. A review of hematology PT records from 2019 through 2021 showed that signed attestation statements were not available at the time of the survey for 4 out of 6 events reviewed. 2. Hematology instrument printouts from 2 of 6 PT events were not available for review at the time of the survey. 3. The PT report form used by the laboratory to record PT results for hematology was not available for 6 out of 6 PT events. 4. No PT records were available at all for the 3rd event of 2020 in hematology. 5. During an interview on 11/17/2021 at 1:00 PM, the TP confirmed that the laboratory did not maintain all PT documents for a minimum of two years from the date of the PT testing event. D5215 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(b)(2) The laboratory must verify the accuracy of any analyte, specialty or subspecialty assigned a proficiency testing score that does not reflect laboratory test performance (that is, when the proficiency testing program does not obtain the agreement required for scoring as specified in subpart I of this part, or the laboratory receives a zero score for nonparticipation, or late return or results). This STANDARD is not met as evidenced by: Based on proficiency testing (PT) record review and interview with the testing personnel (TP), the laboratory failed to verify the accuracy of hematology PT when the results were not evaluated by the PT provider because the laboratory submitted its PT results after the return deadline. Findings: 1. A review of PT records from 2019 through 2021 showed that the laboratory scored "0%" for hematology PT for the 3rd -- 2 of 6 -- event of 2020. During an interview at 11:00 AM on the day of the survey the TP stated that they'd missed the deadline to send results in but that they had performed a self-evaluation of PT. 2. Record review showed that there were no PT documents available for this PT event at the time of the survey, including documentation showing that this review had been performed. 3. During an interview on 11/17/2021 at 1:00 PM, the TP confirmed that the laboratory failed to verify the accuracy of hematology PT results which had not been evaluated by the PT provider. D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: I. Based on procedure manual and proficiency testing (PT) record review and interview with the testing personnel (TP), the laboratory did not follow written procedures for performing PT. Findings: 1. The procedure "Proficiency Testing" states, "Proficiency testing will be rotated among the techs so that everyone working in a lab discipline participates in the testing throughout the year." Record review and interview with the TP showed that the laboratory did not ensure that all the TP who tested patient samples performed the PT. Cross-refer to D2007. 2. The procedure also states that "The Lab Director and all testing personnel must sign the Attestation Statement." The laboratory did not ensure that the laboratory director (LD) signed the PT attestation statements, documenting that proficiency testing samples were tested in the same manner as patient specimens. Cross-refer to D2015. 3. The procedure also states that "All documents relating to the testing (instrument printouts, data report forms, work notes, etc.) must be retained for a minimum of 2 years." The laboratory did not ensure that a copy of all PT documents was maintained by the laboratory for a minimum of two years from the date of the PT testing event. Cross-refer to D3037. 4. The procedure also states that "All ungraded challenges must be reviewed against the Participant Summary to evaluate the lab's performance, with comments made on the result form indicating acceptability of results." The laboratory failed to verify the accuracy of hematology PT when the results were not evaluated by the PT provider because the laboratory submitted its PT results after the return deadline. Cross-refer to D5215. 5. The procedure also states that "Passing results with grades less than 100% should be reviewed for cause of the failed result in the group." For the 2nd event of 2020 in hematology the laboratory scored "96%" for "Cell I.D. or WBC Diff." The laboratory did not document that a root cause analysis was performed to determine the cause of the imperfect score. 6. During an interview on 11/17/2021 at 1:00 PM, the TP confirmed that the written procedure for performing PT did not accurately reflect the actual practice of the laboratory. II. Based on procedure manual review and interview with the testing personnel (TP), the laboratory did not follow written procedures for performing quality control (QC). Findings: 1. The laboratory performs hematology testing on the Sysmex-1000i hematology analyzer. 2. The procedure, "General Lab Operational Policies" subsection "Analytical Testing" states, "At least 3 levels of control will be run and have values within acceptable ranges each day of testing for all non-waived procedures before patient values are tested and reported." 3. During an interview on 11/17/2021 at 12:30 PM the TP stated that if they are busy, they will run 2 levels of control in the morning and if the 2 controls are acceptable, will begin -- 3 of 6 -- testing patient samples. They run the 3rd level of control "later." The TP confirmed that this practice does match the laboratory's procedure for running hematology QC. D5403 PROCEDURE MANUAL CFR(s): 493.1251(b) The procedure manual must include the following when applicable to the test procedure: (1) Requirements for patient preparation; specimen collection, labeling, storage, preservation, transportation, processing, and referral; and criteria for specimen acceptability and rejection as described in 493.1242. (2) Microscopic examination, including the detection of inadequately prepared slides. (3) Step-by-step performance of the procedure, including test calculations and interpretation of results. (4) Preparation of slides, solutions, calibrators, controls, reagents, stains, and other materials used in testing. (5) Calibration and calibration verification procedures. (6) The reportable range for test results for the test system as established or verified in 493.1253. (7) Control procedures. (8)