Summary:
Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on review of the laboratory's competency and evaluation process policy, review of competency assessment (CA) records, and interview with the Laboratory Manager (LM), the laboratory failed to follow the Laboratory's written policies and procedures to assess the competency of 12 of 13 testing personnel (TP) for each test performed in the departments of Chemistry, Microbiology, Hematology, Immunology, and immunohematology in 2019, 2020 and 2021. Findings Include: 1. The laboratory's competency and evaluation process policy (page 2) states the following: - "Competency assessment, which includes the six procedures, must be performed for testing personnel for each test that the individual is approved by the laboratory director to perform." - "all new staff members will need to demonstrate competency at 6 months, 12 months and yearly thereafter." 2. On the day of survey, 06/22/2021 at 09: 00 am, the laboratory could not provide completed CA records for the following TP: a. - 1 of 9 TP (TP#11) in 2019. - 9 of 11 TP (TP #1, 2, 3, 4, 5, 7, 8, 10, and 11) in 2020. b. CA not performed for each test: - 8 of 9 TP (TP #1, 2, 3, 4, 5, 7, 8, and 9) in 2019. - 02 of 11 TP (TP #6 and #9) in 2020. - 10 of 13 TP (TP #1, 2, 4, 5, 6,7, 8, 10, and 13) in 2021. c. Incomplete CA records: - 2 of 2 new TP (TP#6 and TP#9) were not assessed for 5 of 6 competency assessment required procedures at 6 months from hired. 3. The LM confirmed the findings above on 06/23/2021 at 02:00 p.m. D5291 GENERAL LABORATORY SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1239(a) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 6 -- The laboratory must establish and follow written policies and procedures for an ongoing mechanism to monitor, assess, and, when indicated, correct problems identified in the general laboratory systems requirements specified at 493.1231 through 493.1236. This STANDARD is not met as evidenced by: Based on review of the laboratory's Quality Assurance Plan procedure, review of Quality Assurance records, and interview with the Laboratory Manager (LM), the laboratory failed to follow the Laboratory's written policies and procedures for the completion of Quality Assessment (QA) forms in 2019, 2020, and 2021. Findings Include: 1. The laboratory's Quality Assurance Plan procedure (page 6) states: "A quality assessment form will be completed by the lab manager monthly." 2. On the day of survey, 06/22/2021 at 12:47 pm, review of the QA records revealed the LM did not complete the QA forms monthly in 2019, 2020, and 2021. - 2019: a. June QA form was completed on August 01, 2019. b. July, August, and September QA forms were completed on November 05, 2019. c. October and November QA forms were completed on January 12, 2020. - 2020: a. January and February QA forms were completed on May 22, 2020. b. March, April, and May QA forms were completed on July 29, 2020. c. July, August, and September QA forms were completed on May 2, 2021. d. October QA form was completed on May 18, 2021. e. November and December QA forms were completed on May 13, 2021. -2021: a. January and February QA forms were completed on April 27, 2021. 3. The LM confirmed the findings above on June 23 at 02:00 p.m. D5400 ANALYTIC SYSTEMS CFR(s): 493.1250 Each laboratory that performs nonwaived testing must meet the applicable analytic systems requirements in 493.1251 through 493.1283, unless HHS approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub.7), that provides equivalent quality testing. The laboratory must monitor and evaluate the overall quality of the analytic systems and correct identified problems as specified in 493.1289 for each specialty and subspecialty of testing performed. This CONDITION is not met as evidenced by: Based on review of laboratory records and interview with the laboratory manager (LM) and testing personnel (TP), the laboratory failed to meet the applicable analytic systems requirements in 493.1251 through 493.1283, that provides equivalent quality testing and monitor and evaluate the overall quality of the analytic systems and correct identified problems as specified in 493.1289 for each specialty and subspecialty of testing performed for June 2019 to the day of survey. Refer to: D5401, D5403, D5421, D5421, D5429, D5445, D5449, D5555 and D5775. D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. -- 2 of 6 -- This STANDARD is not met as evidenced by: Based on review of the laboratory procedure manual and interview with Testing Personnel (TP) #3, the laboratory failed to have written procedures for bacteriology culture examinations analyzed from 06/23/2019 to the day of survey. Findings include: 1. On the day of survey, 06/23/2021 at 12:00 am, the laboratory could not provide written procedures for urine, sputum, wounds, stool, and cerebral spinal fluid (CSF) culture examination performed in 2019, 2020 and 2021. 2. The following bacteriology culture examinations were performed: - 2019: 3,818 specimens. - 2020: 3,943 specimens. - 2021: 1,627 specimens. 3. TP#3 confirmed the findings above on 06/23/2019 around 12:15 p.m. D5403 PROCEDURE MANUAL CFR(s): 493.1251(b) The procedure manual must include the following when applicable to the test procedure: (1) Requirements for patient preparation; specimen collection, labeling, storage, preservation, transportation, processing, and referral; and criteria for specimen acceptability and rejection as described in 493.1242. (2) Microscopic examination, including the detection of inadequately prepared slides. (3) Step-by-step performance of the procedure, including test calculations and interpretation of results. (4) Preparation of slides, solutions, calibrators, controls, reagents, stains, and other materials used in testing. (5) Calibration and calibration verification procedures. (6) The reportable range for test results for the test system as established or verified in 493.1253. (7) Control procedures. (8)