Goldfinch Laboratory

CLIA Laboratory Citation Details

2
Total Citations
12
Total Deficiencyies
10
Unique D-Tags
CMS Certification Number 16D2271107
Address 4637 121st St, Urbandale, IA, 50323
City Urbandale
State IA
Zip Code50323
Phone(515) 655-7080

Citation History (2 surveys)

Survey - August 3, 2026

Survey Type: Standard

Survey Event ID: ZB1Y11

Deficiency Tags: D5633 D5637 D5645 D6168 D5639 D5641 D5647 D6171

Summary:

Summary Statement of Deficiencies D5633 CYTOLOGY CFR(s): 493.1274(d)(1) (d)(1) The technical supervisor establishes a maximum workload limit for each individual who performs primary screening. This STANDARD is not met as evidenced by: Based on lack of policies and procedures, lack of workload limit records, and confirmed by interview with General Supervisor #1 (GS #1) at 1:25 pm on 08/03 /2026, the technical supervisor failed to establish a maximum workload limit for four out of four individuals who perform primary screening of non-gynecological cytology specimens from 06/01/2025- 08/03/2026. In addition, the laboratory failed to establish and follow written policies and procedures to establish maximum workload limits for individuals who perform primary screening. The findings include: 1. The laboratory began reading and reporting non-gynecological cytology cases in June 2025. 2. GS #1 stated that TS #1- TS #4 perform primary screening of non-gynecological cytology specimens. 3. At the time of the survey, GS #1 confirmed that the technical supervisor failed to establish maximum workload limits for TS #1- TS #4 from 06/01/2025- 08/03 /2026. In addition, GS #1 confirmed that the laboratory failed to establish and follow written policies and procedures to establish maximum workload limits for individuals who perform primary screening. D5637 CYTOLOGY CFR(s): 493.1274(d)(1)(ii) (d)(1)(ii) Each individual's workload limit is reassessed at least every 6 months and adjusted when necessary. This STANDARD is not met as evidenced by: Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 5 -- Based on lack of policies and procedures, lack of workload limit records, and confirmed by interview with General Supervisor #1 (GS #1) at 1:25 pm on 08/03 /2026, the Technical Supervisor failed to reassess and adjust, when necessary, a maximum workload limit at least every six months for four out of four individuals who performed primary screening of nongynecologic cytology specimens and two out of two time periods from 06/01/2025- 06/30/2026. In addition, the laboratory failed to establish and follow written policies and procedures to reassess and adjust maximum workload limits at least every six months for individuals who perform primary screening. The findings include: 1. The laboratory began reading a reporting non- gynecological cytology cases in June 2025. 2. GS #1 stated that TS #1- TS #4 perform primary screening of non-gynecological cytology specimens. 3. The laboratory did not establish workload limits for primary screeners TS #1- TS #4. Refer to the standard D5633. 4. At the time of the survey, GS #1 confirmed that the laboratory failed to have documentation that the Technical Supervisor reassessed the workload limit at least every six months for primary screeners TS #1- TS #4 from 06/01/2025- 06/30 /2026. In addition, GS #1 confirmed that the laboratory failed to establish and follow written policies and procedures to reassess and adjust maximum workload limits at least every six months for individuals who perform primary screening. D5639 CYTOLOGY CFR(s): 493.1274(d)(2)(i) (d)(2) The maximum number of slides examined by an individual in each 24-hour period does not exceed 100 slides (one patient specimen per slide; gynecologic, nongynecologic, or both) irrespective of the site or laboratory. This limit represents an absolute maximum number of slides and must not be employed as an individual's performance target. In addition-- (d)(2)(i) The maximum number of 100 slides is examined in no less than an 8-hour workday; This STANDARD is not met as evidenced by: Based on lack of policies and procedures, lack of slide review records, and confirmed by interview with General Supervisor #1 (GS #1) at 1:25 pm on 08/03/2026, the laboratory failed to ensure the maximum number of slides examined by an individual in each 24-hour period does not exceed 100 slides for four out of four individuals who perform primary screening of non-gynecological cytology specimens from 06/01 /2025- 08/03/2026. In addition, the laboratory failed to establish and follow written policies and procedures to ensure that the number of slides examined in each 24-hour period does not exceed 100 slides for individuals who perform primary screening. The findings include: 1. The laboratory began reading and reporting non-gynecological cytology cases in June 2025. 2. GS #1 stated that TS #1- TS #4 perform primary screening of non-gynecological cytology specimens. 3. At the time of the survey, GS #1 confirmed that the laboratory failed to have documentation of the total number of slides examined in each 24-hour period for primary screeners TS #1- TS #4 from 06 /01/2025- 08/03/2026. In addition, GS #1 confirmed that the laboratory failed to establish and follow written policies and procedures to ensure that the number of slides examined in each 24-hour period does not exceed 100 slides for individuals who perform primary screening. D5641 CYTOLOGY CFR(s): 493.1274(d)(2)(ii) (d)(2)(ii) For the purposes of establishing workload limits for individuals examining -- 2 of 5 -- slides in less than an 8-hour workday (includes full-time employees with duties other than slide examination and part-time employees), a period of 8 hours is used to prorate the number of slides that may be examined. The formula-- Number of hours examining slides X 100 / 8 is used to determine maximum slide volume to be examined; This STANDARD is not met as evidenced by: Based on lack of policies and procedures, lack of workload limits, lack of slide review records, and confirmed by interview with General Supervisor #1 (GS #1) at 1:25 pm on 08/03/2026, the laboratory failed to ensure the establishment of workload limits and the number of slides examined prorated based on an 8-hour workday for for four out of four individuals who perform primary screening of non-gynecological cytology specimens from 06/01/2025- 08/03/2026. In addition, the laboratory failed to establish and follow written policies and procedures that ensure the number of slides examined are prorated based on an 8-hour workday for individuals who perform primary screening. The findings include: 1. The laboratory began reading and reporting non- gynecological cytology cases in June 2025. 2. GS #1 stated that TS #1- TS #4 perform primary screening of non-gynecological cytology specimens, reading and reporting of histopathology cases, and perform duties other than slide examination on a daily basis. 3. The laboratory did not establish workload limits for primary screeners TS #1- TS #4. Refer to the standard D5633. 4. At the time of the survey, GS #1 confirmed that the laboratory failed to have documentation of slide review records with the number of slides examined prorated based on an 8-hour workday for TS #1- TS #4. In addition, GS #1 confirmed that the laboratory failed to establish and follow written policies and procedures that ensure the number of slides examined are prorated based on an 8-hour workday for individuals who perform primary screening. D5645 CYTOLOGY CFR(s): 493.1274(d)(3) (d)(3) The laboratory must maintain records of the total number of slides examined by each individual during each 24-hour period and the number of hours spent examining slides in the 24-hour period irrespective of the site or laboratory. This STANDARD is not met as evidenced by: Based on lack of policies and procedures, lack of slide review records, and confirmed by interview with General Supervisor #1 (GS #1) at 1:25 pm on 08/03/2026, the laboratory failed to maintain records of the total number of slides examined during each 24-hour period and the number of hours spent examining slides for four out of four individuals who perform primary screening of non-gynecological cytology specimens from 06/01/2025- 08/03/2026. In addition, the laboratory failed to establish and follow written policies and procedures to ensure maintenance of records of the total number of slides examined during each 24-hour period and the number of hours spent examining slides for individuals who perform primary screening. The findings include: 1. The laboratory began reading and reporting non-gynecological cytology cases in June 2025. 2. GS #1 stated that TS #1- TS #4 perform primary screening of non-gynecological cytology specimens. 3. At the time of the survey, GS #1 confirmed that the laboratory failed to have documentation of the total number of slides examined during each 24-hour period and the number of hours spent examining slides for primary screeners TS #1- TS #4 from 06/01/2025- 08/03/2026. In addition, GS #1 confirmed that the laboratory failed to establish and follow written policies and -- 3 of 5 -- procedures to ensure maintenance of records of the total number of slides examined during each 24-hour period and the number of hours spent examining slides for individuals who perform primary screening. D5647 CYTOLOGY CFR(s): 493.1274(d)(4) (d)(4) Records are available to document the workload limit for each individual. (e) Slide examination and reporting. The laboratory must establish and follow written policies and procedures that ensure the following: This STANDARD is not met as evidenced by: Based on lack of policies and procedures, lack of workload limit records, and confirmed by interview with General Supervisor #1 (GS #1) at 1:25 pm on 08/03 /2026, the laboratory failed to ensure availability of records to document the workload limit for four out of four individuals who perform primary screening of non- gynecological cytology specimens from 06/01/2025- 08/03/2026. In addition, the laboratory failed to establish and follow written policies and procedures to ensure records are available to document the workload limit for each individual who performs primary screening. The findings include: 1. The laboratory began reading and reporting non-gynecological cytology cases in June 2025. 2. GS #1 stated that TS #1- TS #4 perform primary screening of non-gynecological cytology specimens. 3. The laboratory failed to establish workload limits for primary screeners TS #1- TS #4. Refer to the standard D5633. 4. At the time of the survey, GS #1 confirmed that the laboratory failed to ensure availability of records to document the workload limit for primary screeners TS #1- TS #4 from 06/01/2025- 08/03/2026. In addition, GS #1 confirmed that the laboratory failed to establish and follow written policies and procedures to ensure records are available to document the workload limit for each individual who performs primary screening. D6168 TESTING PERSONNEL CFR(s): 493.1487 The laboratory has a sufficient number of individuals who meet the qualification requirements of 493.1489 of this subpart to perform the functions specified in 493. 1495 of this subpart for the volume and complexity of testing performed. This CONDITION is not met as evidenced by: Based on review of laboratory personnel records and confirmed by interview with General Supervisor #1 (GS #1) at 10:20 am on 08/03/2026, the laboratory failed to meet the testing personnel requirements by providing documentation to qualify the testing personnel who perform high complexity testing as specified in standard D6171. This is a repeat deficiency, previously cited on 08/16/2024. D6171 TESTING PERSONNEL QUALIFICATIONS CFR(s): 493.1489(b) (b) Meet one of the following requirements: (b)(1) Be a doctor of medicine, doctor of osteopathy, or doctor of podiatric medicine licensed to practice medicine, osteopathy, or podiatry in the State in which the laboratory is located; or (b)(2)(i) Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical or medical -- 4 of 5 -- laboratory science, or medical technology from an accredited institution; or (b)(2)(ii) Be qualified under the requirements of 493.1443(b)(3) or 493.1449(c)(4) or (5); or (b)(3)(i) Have earned an associate degree in a laboratory science or medical laboratory technology from an accredited institution or (b)(3)(ii) Have education and training equivalent to that specified in paragraph (b)(2)(i) of this section that includes (b)(3)(ii) (A) At least 60 semester hours, or equivalent, from an accredited institution that, at a minimum, includes either (b)(3)(ii)(A)(1) 24 semester hours of medical laboratory technology courses; or (b)(3)(ii)(A)(2) 24 semester hours of science courses that include (b)(3)(ii)(A)(2)(i) 6 semester hours of chemistry; (b)(3)(ii)(A)(2)(ii) 6 semester hours of biology; and (b)(3)(ii)(A)(2)(iii) 12 semester hours of chemistry, biology, or medical laboratory technology in any combination; and (b)(3)(ii)(B) Have laboratory training that includes: (b)(3)(ii)(B)(1) Completion of a clinical laboratory training program approved or accredited by the ABHES or the CAAHEP (this training may be included in the 60 semester hours listed in paragraph (b)(3)(ii)(A) of this section); or (b)(3)(ii)(B)(2) At least 3 months documented laboratory training in each specialty in which the individual performs high complexity testing; or (b)(4) Successful completion of an official U.S. military medical laboratory procedures training course of at least 50 weeks duration and having held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory Technician); or (b)(5) Notwithstanding any other provision of this section, an individual is considered qualified as a high complexity testing personnel under this section if they were qualified and serving as a high complexity testing personnel in a CLIA-certified laboratory as of December 28, 2024, and have done so continuously since December 28, 2024. (b)(6) For blood gas analysis (b)(6)(i) Be qualified under paragraph (b)(1), (2), (3), (4), or (5) of this section; or (b)(6)(ii) Have earned a bachelor's degree in respiratory therapy or cardiovascular technology from an accredited institution; or (b) (6)(iii) Have earned an associate degree related to pulmonary function from an accredited institution. (b)(7) For histopathology, meet the qualifications of 493.1449 (b) or (f) to perform tissue examinations. This STANDARD is not met as evidenced by: Based on review of laboratory personnel records and confirmed by interview with General Supervisor #1 (GS #1) at 10:20 am on 08/03/2026, the laboratory failed to ensure 1 out of 10 testing personnel met the educational requirements to perform high complexity testing. The findings include: 1. Testing Personnel #2 (TP #2) performed grossing of tissues, which is considered high complexity testing. 2. TP #2 did not meet the minimum semester hours required to perform high complexity testing. This is a repeat deficiency, previously cited on 08/16/2024. -- 5 of 5 --

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Survey - August 16, 2024

Survey Type: Standard

Survey Event ID: 2IUS11

Deficiency Tags: D5217 D6171 D5209 D6168

Summary:

Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on review of the Quality Control procedure and confirmed by laboratory personnel identifier # 2 (refer to the Laboratory Personnel Report) at 10:31 am on 8/16 /2024, the laboratory failed to follow written policies and procedures for documenting competency for four out of eight laboratory personnel in 2023. The findings include: 1. The Quality Control procedure stated, "Yearly reviews will be performed to assess the employee's performance and noted what needs to be worked on for pre-analytic and post-analytic parts of the job duties." 2. Laboratory personnel identifier #1 fulfilled the responsibility of laboratory director, general supervisor and read histopathology slides. 3. Laboratory personnel identifier #3 fulfilled the responsibility of technical supervisor and read histopathology slides. 4. Laboratory personnel identifiers #4 and #5 fulfilled the responsibility of clinical consultant and read histopathology slides. 5. At the time of the survey, the laboratory did not have documented competency assessments for the above laboratory personnel. D5217 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(c)(1) At least twice annually, the laboratory must verify the accuracy of any test or procedure it performs that is not included in subpart I of this part. This STANDARD is not met as evidenced by: Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- Based on review of the Laboratory Test List and Annual Volume form and confirmed by laboratory personnel identifier #2 (refer to the Laboratory Personnel Report) at 11: 17 am on 8/16/2024, the laboratory failed to verify the accuracy for reading biopsy slides twice annually for three out of three time periods from 1/1/2023 - 8/16/2024 . The findings include: 1. The laboratory prepared and read biopsy slides using hemotoxylin and eosin, immunohistochemical, in situ hybridization, and special stains. 2. At the time of the survey, the laboratory had not verified the accuracy twice annually for the above testing. D6168 TESTING PERSONNEL CFR(s): 493.1487 The laboratory has a sufficient number of individuals who meet the qualification requirements of 493.1489 of this subpart to perform the functions specified in 493. 1495 of this subpart for the volume and complexity of testing performed. This CONDITION is not met as evidenced by: Based on review of laboratory personnel records and confirmed by laboratory personnel identifier #2 at 10:31 am on 08/16/2024, the laboratory failed to meet the testing personnel requirements by providing documentation to qualify the testing personnel who perform high complexity testing as specified in standard D6171. D6171 TESTING PERSONNEL QUALIFICATIONS CFR(s): 493.1489(b) (b) Meet one of the following requirements: (b)(1) Be a doctor of medicine, doctor of osteopathy, or doctor of podiatric medicine licensed to practice medicine, osteopathy, or podiatry in the State in which the laboratory is located or have earned a doctoral, master's or bachelor's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution; (b)(2)(i) Have earned an associate degree in a laboratory science, or medical laboratory technology from an accredited institution or-- (b)(2)(ii) Have education and training equivalent to that specified in paragraph (b)(2)(i) of this section that includes-- (b)(2)(ii)(A) At least 60 semester hours, or equivalent, from an accredited institution that, at a minimum, include either-- (b)(2)(ii)(A)(1) 24 semester hours of medical laboratory technology courses; or (b)(2)(ii)(A)(2) 24 semester hours of science courses that include-- (b)(2) (ii)(A)(2)(i) Six semester hours of chemistry; (b)(2)(ii)(A)(2)(ii) Six semester hours of biology; and (b)(2)(ii)(A)(2)(iii) Twelve semester hours of chemistry, biology, or medical laboratory technology in any combination; and (b)(2)(ii)(B) Have laboratory training that includes either of the following: (b)(2)(ii)(B)(1) Completion of a clinical laboratory training program approved or accredited by the ABHES, the CAHEA, or other organization approved by HHS. (This training may be included in the 60 semester hours listed in paragraph (b)(2)(ii)(A) of this section.) (b)(2)(ii)(B)(2) At least 3 months documented laboratory training in each specialty in which the individual performs high complexity testing. (b)(3) Have previously qualified or could have qualified as a technologist under 493.1491 on or before February 28, 1992; (b) (4) On or before April 24, 1995 be a high school graduate or equivalent and have either-- (b)(4)(i) Graduated from a medical laboratory or clinical laboratory training program approved or accredited by ABHES, CAHEA, or other organization approved by HHS; or (b)(4)(ii) Successfully completed an official U.S. military medical laboratory procedures training course of at least 50 weeks duration and have held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory -- 2 of 3 -- Technician); (b)(5)(i) Until September 1, 1997-- (b)(5)(i)(A) Have earned a high school diploma or equivalent; and (b)(5)(i)(B) Have documentation of training appropriate for the testing performed before analyzing patient specimens. Such training must ensure that the individual has-- (b)(5)(i)(B)(1) The skills required for proper specimen collection, including patient preparation, if applicable, labeling, handling, preservation or fixation, processing or preparation, transportation and storage of specimens; (b)(5)(i)(B)(2) The skills required for implementing all standard laboratory procedures; (b)(5)(i)(B)(3) The skills required for performing each test method and for proper instrument use; (b)(5)(i)(B)(4) The skills required for performing preventive maintenance, troubleshooting, and calibration procedures related to each test performed; (b)(5)(i)(B)(5) A working knowledge of reagent stability and storage; (b)(5)(i)(B)(6) The skills required to implement the quality control policies and procedures of the laboratory; (b)(5)(i)(B)(7) An awareness of the factors that influence test results; and (b)(5)(i)(B)(8) The skills required to assess and verify the validity of patient test results through the evaluation of quality control values before reporting patient test results; and (b)(5)(i)(B)(8)(ii) As of September 1, 1997, be qualified under 493.1489(b)(1), (b)(2), or (b)(4), except for those individuals qualified under paragraph (b)(5)(i) of this section who were performing high complexity testing on or before April 24, 1995; (b)(6) For blood gas analysis-- (b)(6) (i) Be qualified under 493.1489(b)(1), (b)(2), (b)(3), (b)(4), or (b)(5); (b)(6)(ii) Have earned a bachelor's degree in respiratory therapy or cardiovascular technology from an accredited institution; or (b)(6)(iii) Have earned an associate degree related to pulmonary function from an accredited institution; or (b)(7) For histopathology, meet the qualifications of 493.1449 (b) or (l) to perform tissue examinations. This STANDARD is not met as evidenced by: Based on review of laboratory personnel records and confirmed by laboratory personnel identifier #2 (refer to the Laboratory Personnel Report) at 10:31 am on 08 /16/24, the laboratory failed to ensure one out of eight testing personnel met the educational requirements to perform high complexity testing. The findings include: 1. Laboratory personnel identifier #2 performed grossing of tissues, which is consider high complexity testing. 2. Laboratory personnel identifier #2 did not meet the minimum semester hours required to perform high complexity testing. -- 3 of 3 --

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