CLIA Laboratory Citation Details
32D0714232
Survey Type: Standard
Survey Event ID: CPKS11
Deficiency Tags: D0000 D3025 D6128 D0000 D3025 D6128
Summary Statement of Deficiencies D0000 An onsite recertification survey conducted on December 20, 2023, at Guadalupe County Hospital, found the laboratory to be in compliance with the CLIA regulations found at 42 CFR, Part 493 Laboratory Requirements, with standard deficiencies cited. D3025 REQUIREMENTS FOR TRANSFUSION SERVICES CFR(s): 493.1103(d) Investigation of transfusion reactions. The facility must have procedures for preventing transfusion reactions and when necessary, promptly identify, investigate, and report blood and blood product transfusion reactions to the laboratory and, as appropriate, to Federal and State authorities. This STANDARD is not met as evidenced by: Based on a review of facility policy, facility forms, and staff interview, the facility failed to ensure transfusion reaction policies promptly identified transfusion reactions for 3 of 5 patients that received blood products (January 2023 - November 2023). Findings included: 1. Review of the facility's "Standard of Care - Administration of Blood" policy (revised 09/01/2022) stated, "Subject: Standard of Care- Administration of Blood ... 6. Obtain and document vital signs 15 minutes after transfusion begins, and q15 minutes for 1 hour, 1-hour post transfusion ... 8. Watch for signs of blood reaction. 9 ... lower blood pressure, hematuria, chills, pain in lower back and legs, headache, elevated pulse. If transfusion reaction occurs; 1. Stop Transfusion." 2. Review of the facility's Acute Transfusion Reactions form stated "Mild Allergic /Anaphylactic (acute transfusion reactions). Symptoms & Signs: ... drop in blood pressure. Prevention and Tx: STOP TRXN and wait for symptoms to resolve." 3. Review of the facility's blood transfusion form stated " ... Hypotension (drop in systolic BP >/= mmHG from baseline) ... Suspect Possible Transfusion Reaction (if any of the above have been observed) and proceed as follows: 1. Stop Transfusion." 4. A random sampling of the laboratory's blood product administration records revealed the following: a. Patient 0027802 Unit number W041223013636; Packed Red Blood Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Cells Transfusion start date and time: 03/22/2023 at 4:45 pm Transfusion end date and time: 03/22/2023 at 6:40 pm. Pre-transfusion vitals (baseline) documented at 4:45 pm: Pulse 81. BP 125/68 Vitals documentation at 5:00 pm (15 minutes after start of transfusion): Pulse 80. BP 117/68 The patient had a drop in blood pressure from the pre-transfusion vitals. Vitals documentation at 5:15 pm (30 minutes after start of transfusion): Pulse 103. BP 115/56 The patient had an elevated pulse and drop in blood pressure from the pre-transfusion vitals. Per facility policy and facility transfusion forms, a drop in blood pressure and/or an elevated pulse indicated a transfusion reaction. No documentation of a transfusion reaction investigation was provided. b. Patient 0002929 Unit number W041123025053; Packed Red Blood Cells Transfusion start date and time: 06/02/2023 at 10:05 am. Transfusion end date and time: 06/02/2023 at 2:08 pm Pre-transfusion vitals (baseline) documented at 10:02 am Pulse 110. BP 116/75 Vitals documented at 10:50 am (45 minutes after start of transfusion): Pulse 91. BP 102/67 The patient had a drop in systolic blood pressure from the pre-transfusion vitals. Per facility policy and facility transfusion forms, a drop in blood pressure indicated a transfusion reaction. No documentation of a transfusion reaction investigation was provided. c. 8000839 Unit W041223035616; Packed Red Blood Cells Transfusion start date and time: 08/10/2023 at 6:40 pm Transfusion end date and time: 08/10/2023 at 8:40 pm Pre-transfusion vitals (baseline) documented at 6:40 pm: Pulse 96. BP 122/74 Vitals documented at 6:55pm (15 minutes after start of transfusion): Pulse 92. BP 115/75 The patient had a drop in systolic blood pressure from the pre-transfusion vitals. Vitals documented at 7:40 pm (1 hour after start of transfusion): Pulse 106. BP 126/75 The patient had an elevated pulse from the pre-transfusion vitals. Per facility policy and facility transfusion forms, a drop in blood pressure and/or an elevated pulse indicated a transfusion reaction. No documentation of a transfusion reaction investigation was provided. 5. In an interview on 12/20/2023 at 11:45 am, after review of the above records, the General Supervisor confirmed the findings. Word key: Tx = Treatment TRXN = Transfusion BP = Blood pressure mmHG = Millimeters mercury D6128 TECHNICAL SUPERVISOR RESPONSIBILITIES CFR(s): 493.1451(b)(9) The technical supervisor is responsible for evaluating and documenting the performance of individuals responsible for high complexity testing at least annually after the first year, unless test methodology or instrumentation changes, in which case, prior to reporting patient test results, the individual's performance must be reevaluated to include the use of the new test methodology or instrumentation. This STANDARD is not met as evidenced by: Based on a review of the laboratory's CMS form 209, competency records, and staff interview, the technical supervisor failed to evaluate annual competencies for 1 of 7 testing personnel (2022 through 2023). Findings included: 1. Review of the laboratory's CMS form 209 revealed testing person (TP) #6, as listed on the CMS for 209, performed high complexity testing. 2. Review of TP #6's 2022 and 2023 competency records list TP #7 as the competency evaluator. The technical supervisor failed to evaluate the annual competency. 3. In an interview on 12/18/2023 at 2:15 pm, after review of the above records, the General Supervisor confirmed the findings. -- 2 of 2 --
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Survey Type: Standard
Survey Event ID: 2WZV11
Deficiency Tags: D0000 D1001 D5311 D5401 D5417 D5421 D5775 D5793 D6000 D0000 D1001 D5311 D5401 D5417 D5421 D5775 D5793 D6000 D6004 D6013 D6004 D6013 D6021 D6054 D6106 D6151 D6021 D6054 D6106 D6151
Summary Statement of Deficiencies D0000 During the Public Health Emergency, as defined in 400.200 of this chapter, each laboratory that performs a test that is intended to detect SARS-CoV-2 (Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) is the virus that causes coronavirus disease 2019 (COVID-19)) or to diagnose a possible case of COVID-19 (hereinafter referred to as a "SARS-CoV-2 test") must report SARS CoV-2 test results to the Secretary of Health and Human Services in such form and manner, and at such timing and frequency, as the Secretary may prescribe. During an initial survey completed on 04/16/2021 for 42 CFR part 493 Laboratory Requirements, the facility was found out of compliance with the following condition: 42 CFR Part 493.1100 Condition: Facility Administration D1001 CERTIFICATE OF WAIVER TESTS CFR(s): 493.15(e) Laboratories eligible for a certificate of waiver must-- (1) Follow manufacturers' instructions for performing the test; and (2) Meet the requirements in subpart B, Certificate of Waiver, of this part. This STANDARD is not met as evidenced by: Based on the review of patient test records, manufacturer's instructions, and interview with the General Supervisor and Testing Person #5, the laboratory failed to follow the manufacturer's instructions and hand out the Patient Fact Sheets to all patients tested for COVID-19 using the Abbott Binax Now test system, authorized for use by the Food & Drug Administration under an Emergency Use Authorization. The laboratory performed 347 COVID-19 antigen tests 11/14/2020-04/13/2021. Findings are: A. Review of the manufacturer's instructions indicated the Patient Fact Sheets must be provided to each patient. B. During interview on 04/15/2021 at 2:30 pm, the General Supervisor and Testing Person #5 stated the laboratory did not provide copies of the Patient Fact Sheet to patients. Testing Person #5 further stated that she kept the Patient Fact Sheets in the cabinet in the phlebotomy (blood collection area) room and Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 9 -- pulled out a copy to show the surveyor. C. Review of the patient test records revealed a total of 347 tests performed 11/14/2020-04/13/2021. 308 negative and 37 positive tests were reported. D3000 FACILITY ADMINISTRATION CFR(s): 493.1100 Each laboratory that performs nonwaived testing must meet the applicable requirements under 493.1101 through 493.1105, unless HHS approves a procedure that provides equivalent quality testing as specified in Appendix C of the State Operations Manual (CMS Pub. 7). (a) Reporting of SARS-CoV-2 test results During the Public Health Emergency, as defined in 400.200 of this chapter, each laboratory that performs a test that is intended to detect SARS-CoV-2 or to diagnose a possible case of COVID-19 (hereinafter referred to as a "SARS-CoV-2 test") must report SARS-CoV-2 test results to the Secretary in such form and manner, and at such timing and frequency, as the Secretary may prescribe. This CONDITION is not met as evidenced by: Based on the review of patient test records and interviews with laboratory staff, the laboratory failed to provide and retain written verification that all SARS-CoV-2 results were reported to the New Mexico Department of Health (NMDOH). The laboratory performed 297 tests from January 8, 2021 through April 13, 2021. Findings are: A. Review of the batched faxed patient reports contained no documentation proving receipt by the New Mexico Department of Health. B. During interview on April 13, 2021 at 3:35 pm, the General Supervisor and Testing person (TP) #4 stated the laboratory faxed positive COVID-19 test results daily and negative COVID-19 test results weekly to the New Mexico Department of Health, but the confirmation sheets were shredded after faxing. D5311 SPECIMEN SUBMISSION, HANDLING, AND REFERRAL CFR(s): 493.1242(a) The laboratory must establish and follow written policies and procedures for each of the following, if applicable: (1) Patient preparation. (2) Specimen collection. (3) Specimen labeling, including patient name or unique patient identifier and, when appropriate, specimen source. (4) Specimen storage and preservation. (5) Conditions for specimen transportation. (6) Specimen processing. (7) Specimen acceptability and rejection. (8) Specimen referral. This STANDARD is not met as evidenced by: Based on observation, review of laboratory policy, and interview with the General Supervisor, the laboratory failed to ensure urine specimens collected for urinalysis and urine drug screens were labeled according to laboratory policy and failed to have systems to identify the specimen source for pregnancy (hCG) testing.. Findings are: A. During observation on 04/15/2021 at 10:04 am, 4 of 9 urine specimen cups collected within the past 24 hours failed to be labeled with the patient's name, other unique identifier, the date and time of collection on the side of the container. 1. There was no second identifier on 2 of the urine cups found inside plastic bags. Patient UA #1 - collection date 04/15/21 Patient UA #2 - the outside of the plastic bag had the date of birth written on it and not on the container itself. 2. There was no second identifier on the urine container for patient UA #3 or a collection date and time. 3. -- 2 of 9 -- The urine container for patient UA #4 had no label on the container itself, only the lid. B. Review of the laboratory's "Urinalysis Policy and Procedure" reviewed by the Laboratory Director on 01/30/2021 indicated urine containers must be labeled on the side of the container. C. Review of the laboratory's written policy titled "Urinalysis Collection" reviewed by the Laboratory Director on 01/30/2021 indicated urine containers must be labeled with the patient's first and last name, date, time of collection, room number and type of specimen. D. During interview on 04/15/2021 at 10:14 am, the General Supervisor stated that there had been issues with specimen labeling from the clinic next door. He also stated that there was no quality assurance project to monitor labeling problems for hospital or client collected specimens. E. Observation of laboratory supplies on 04/15/2021 at 9:44 am revealed the laboratory used a pregnancy test that could be used for either serum or urine; Tanner Scientific hCG (human chorionic gonadotropin) Pregnancy Urine/Serum Combo Test, lot F2006002 expiration date 06/23/2022. 1. Review of the patient test log, the laboratory procedures, and of the laboratory's accessioning software used to order pregnancy tests, the laboratory failed to indicate what type of specimen the laboratory used to perform the pregnancy tests. 2. During interview on 04/14/2021 at 10:28 am, the General Supervisor stated that he contacted the Information Technology Specialist for the laboratory to request a list of patients that had hCG tests performed. There was no indication on the list whether the sample type was urine or serum. D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: Based on the review of laboratory policies, patient test records, 2019-2021 proficiency testing records and interview with the General Supervisor, the laboratory failed to have an updated procedure manual that reflected the current practices and testing for: assuring accuracy of manually entered test results, reporting of the COVID-19 test results, handling and processing of Fresh Frozen Plasma and discontinuing the urine culture and susceptibility testing in the laboratory. Findings are: A. Review of proficiency test records for 2019-2021 revealed failures due to data entry error 6 times over the 2 year period but there were no reference in the laboratory's written policy for "Report Review," reviewed by the Laboratory Director on 01/30/2021, to a second clerical check for manually entered test results. B. Review of the laboratory's "In House Procedures," reviewed by the Laboratory Director on 01/30/2021, revealed no reference to COVID19 testing using either the Abbott Binax Now or the BioFire FilmArray test systems. Review of the patient test records revealed 335 patients were tested using the Abbott Binax Now 11/14/2020 - 04/11/2021 and 26 patients were tested using the BioFire FilmArray test system 03/25/2021 - 04/13/2021. C. Review of the laboratory's "In House Procedures," reviewed by the Laboratory Director on 01/30 /2021 and Blood Bank policies, revealed no reference to the processing and labeling (after thawing) of FFP (Fresh Frozen Plasma, used to replace blood volume or help patients with clotting problems). D. Review of the laboratory's Microbiology policy revealed the laboratory failed to remove procedures for urine cultures and -- 3 of 9 -- susceptibilities (testing to identify the most appropriate antibiotic for a bacterial infection) even though the laboratory did not perform these procedures at the time of the survey. D5417 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(d) Reagents, solutions, culture media, control materials, calibration materials, and other supplies must not be used when they have exceeded their expiration date, have deteriorated, or are of substandard quality. This STANDARD is not met as evidenced by: Based on the review of manufacturer instructions for the use of the BNP (brain natriuretic peptide, a hormone that can be used to assess heart failure) cartridges used on i-STAT chemistry analyzer and observation, the laboratory failed to discard the cartridges when expired. Findings are: A. During observation of on 04/13/2021 revealed 2 BNP cartridges on the counter, lot 20357A, with a room temperature expiration date of 04/14/2021. Further observations on 04/15/21 at 8:08 am and at 3: 00 pm revealed the laboratory had not discarded the cartridges. B. Review of the manufacturer's instructions for the BNP cartridges indicated that the cartridges expire 14 days from the date they are removed from the refrigerator and stored at room temperature. C. On 04/15/21 at 3:00 pm, the cartridges were discarded after the surveyor showed them to the General Supervisor. D5421 ESTABLISHMENT AND VERIFICATION OF PERFORMANCE CFR(s): 493.1253(b)(1) Each laboratory that introduces an unmodified, FDA-cleared or approved test system must do the following before reporting patient test results: (1)(i) Demonstrate that it can obtain performance specifications comparable to those established by the manufacturer for the following performance characteristics: (1)(i)(A) Accuracy. (1)(i) (B) Precision. (1)(i)(C) Reportable range of test results for the test system. (1)(ii) Verify that the manufacturer's reference intervals (normal values) are appropriate for the laboratory's patient population. This STANDARD is not met as evidenced by: Based on the review of manufacturer's instructions, validation study, quality control records, patient test reports, laboratory policies, and interview with the General Supervisor, the laboratory failed to perform a 4 four-day validation/verification study as required by the manufacturer of the BioFire Respiratory Panel Please including COVID19. The laboratory reported results for 26 patients (BF(BioFire) 01-BF26) 03 /25/2021 - 04/10/2021. Findings are: This is a repeat deficiency from 02/28/2019. A. Review of the manufacturer's instructions for the BioFire Respiratory Panel Validation Protocol indicated the laboratory should conduct the study over 4 days for the Respiratory Panel. The Respiratory Panel tested for the presence of 18 pathogens (viruses/bacteria) known to cause respiratory illnesses: Adenovirus Coronavirus 229E Coronavirus HKU1 Coronavirus NL63 Coronavirus OC43 COVID-19 (SARS-CoV 2) Human Metapneumovirus Influenza A Influenza B Parainfluenza Virus 1 Parainfluenza Virus 2 Parainfluenza Virus 3 Parainfluenza Virus 4 Respiratory Syncytial Virus Bordetella parapertussis ISI1001 Bordetella pertussis Chlamydia pneumoniae Mycoplasma pneumoniae B. Review of the validation study and quality -- 4 of 9 -- control records for the BioFire Respiratory Panel with COVID19 (product name BioFire RP2.1) revealed the study was conducted over 2 days and put into use on 03 /10/2021. C. Review of the manufacturer's instructions for the BioFire COVID19 Validation Protocol indicated the laboratory could perform a 2 day study for COVID19 but the laboratory must complete the 4 - day study for the other pathogens on the Respiratory Panel in order to report those results. The "Protocols for Laboratory Verification of Performance of the BioFire Respiratory Panel 2.1 (RP2.1)" from Technical Note document BFR0000-8668-02 further indicated: "While the ultimate objective is to fully verify the method performance of the assay, the pandemic crisis, the urgent need for patient testing, and the possible lack of reagents and supplies make it difficult to fully evaluate the accuracy, precision, and reportable range, as stated in COM.40300. A more limited approach may be acceptable. Each laboratory, in coordination with the laboratory director, should determine the depth of verification needed to begin testing and the laboratory director (or qualified alternate designee) must approve the verification study prior to testing." D. Review of laboratory policies revealed no policy approved by the Laboratory Director for the use of the BioFire Respiratory Panel 2.1 or an alternative method for the validation protocol. E. During interview on 04/13/20121 at 9:02 am, the General Supervisor confirmed the laboratory ran the 4 pools of validation materials over 2 days, for the BioFire Respiratory Panel, and not 4 days as required by the manufacturer in the written protocol. F. Review of the patient test reports revealed 26 patients (BF01- BF26) were tested 03/25/2021 - 04/10/2021 using the BioFire RP2.1 Respiratory Panel and all 19 pathogens were reported. D5775 COMPARISON OF TEST RESULTS CFR(s): 493.1281(a)(c) (a) If a laboratory performs the same test using different methodologies or instruments, or performs the same test at multiple testing sites, the laboratory must have a system that twice a year evaluates and defines the relationship between test results using the different methodologies, instruments, or testing sites. (c) The laboratory must document all test result comparison activities. This STANDARD is not met as evidenced by: Review of laboratory policies and interviews with the General Supervisor, the laboratory failed to perform instrument - to - instrument comparisons between the i- STAT chemistry analyzer, and the Dimension chemistry analyzer and between the i- STAT and the Sysmex hematology analyzer. Findings are: A. During interview on 04 /14/2021 at 1:15 pm, the General Supervisor stated that the laboratory had expanded the test menu of the i-STAT chemistry analyzer to include Chem 8+ cartridges (Sodium, Potassium, Chloride, Total Carbon Dioxide, Ionized Calcium, Glucose, Blood Urea Nitrogen, Creatinine, and Hematocrit) in August 2020 as a back up to the primary chemistry and hematology analyzers. The General Supervisor further stated that all of the analytes are reported for all test cartridges. B. Review of laboratory policies revealed no policy for the performance of a twice per year comparisons between the Siemens Dimension EXL 200 (chemistry), Sysmex XS 1000i (hematology including the Hemoglobin and Hematocrit, indicators of anemia) and the Abbott i-STAT analyzer. C. During interview on 04/14/2021 at 1:32 pm, the General Supervisor stated no, the laboratory was not performing comparisons between the analyzers and that any medical decisions regarding Hemoglobin are made based on the results from the Sysmex analyzer, not the i-STAT. -- 5 of 9 -- D5793 ANALYTIC SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1289(b)(c) (b) The analytic systems quality assessment must include a review of the effectiveness of
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Survey Type: Special
Survey Event ID: 086N11
Deficiency Tags: D0000 D3000 D0000 D3000
Summary Statement of Deficiencies D0000 During a recertification survey completed on 04/16/2021 for 42 CFR part 493 Laboratory Requirements, the facility was found out of compliance with the following condition: 42 CFR Part 493. Laboratory Director, moderate complexity D1001 CERTIFICATE OF WAIVER TESTS CFR(s): 493.15(e) Laboratories eligible for a certificate of waiver must-- (1) Follow manufacturers' instructions for performing the test; and (2) Meet the requirements in subpart B, Certificate of Waiver, of this part. This STANDARD is not met as evidenced by: Based on the review of patient test records, manufacturer's instructions, and interview with the General Supervisor and Testing Person #5, the laboratory failed to follow the manufacturer's instructions and hand out the Patient Fact Sheets to all patients tested for COVID-19 using the Abbott Binax Now test system, authorized for use by the Food & Drug Administration under an Emergency Use Authorization. The laboratory performed 347 COVID-19 antigen tests 11/14/2020-04/13/2021. Findings are: A. Review of the manufacturer's instructions indicated the Patient Fact Sheets must be provided to each patient. B. During interview on 04/15/2021 at 2:30 pm, the General Supervisor and Testing Person #5 stated the laboratory did not provide copies of the Patient Fact Sheet to patients. Testing Person #5 further stated that she kept the Patient Fact Sheets in the cabinet in the phlebotomy (blood collection area) room and pulled out a copy to show the surveyor. C. Review of the patient test records revealed a total of 347 tests performed 11/14/2020-04/13/2021. 308 negative and 37 positive tests were reported. D3000 FACILITY ADMINISTRATION CFR(s): 493.1100 Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 9 -- Each laboratory that performs nonwaived testing must meet the applicable requirements under 493.1101 through 493.1105, unless HHS approves a procedure that provides equivalent quality testing as specified in Appendix C of the State Operations Manual (CMS Pub. 7). (a) Reporting of SARS-CoV-2 test results During the Public Health Emergency, as defined in 400.200 of this chapter, each laboratory that performs a test that is intended to detect SARS-CoV-2 or to diagnose a possible case of COVID-19 (hereinafter referred to as a "SARS-CoV-2 test") must report SARS-CoV-2 test results to the Secretary in such form and manner, and at such timing and frequency, as the Secretary may prescribe. This CONDITION is not met as evidenced by: Based on the review of patient test records and interviews with laboratory staff, the laboratory failed to provide and retain written verification that all SARS-CoV-2 results were reported to the New Mexico Department of Health (NMDOH). The laboratory performed 297 tests from January 8, 2021 through April 13, 2021. Findings are: A. Review of the batched faxed patient reports contained no documentation proving receipt by the New Mexico Department of Health. B. During interview on April 13, 2021 at 3:35 pm, the General Supervisor and Testing person (TP) #4 stated the laboratory faxed positive COVID-19 test results daily and negative COVID-19 test results weekly to the New Mexico Department of Health, but the confirmation sheets were shredded after faxing. D5311 SPECIMEN SUBMISSION, HANDLING, AND REFERRAL CFR(s): 493.1242(a) The laboratory must establish and follow written policies and procedures for each of the following, if applicable: (1) Patient preparation. (2) Specimen collection. (3) Specimen labeling, including patient name or unique patient identifier and, when appropriate, specimen source. (4) Specimen storage and preservation. (5) Conditions for specimen transportation. (6) Specimen processing. (7) Specimen acceptability and rejection. (8) Specimen referral. This STANDARD is not met as evidenced by: Based on observation, review of laboratory policy, and interview with the General Supervisor, the laboratory failed to ensure urine specimens collected for urinalysis and urine drug screens were labeled according to laboratory policy and failed to have systems to identify the specimen source for pregnancy (hCG) testing.. Findings are: A. During observation on 04/15/2021 at 10:04 am, 4 of 9 urine specimen cups collected within the past 24 hours failed to be labeled with the patient's name, other unique identifier, the date and time of collection on the side of the container. 1. There was no second identifier on 2 of the urine cups found inside plastic bags. Patient UA #1 - collection date 04/15/21 Patient UA #2 - the outside of the plastic bag had the date of birth written on it and not on the container itself. 2. There was no second identifier on the urine container for patient UA #3 or a collection date and time. 3. The urine container for patient UA #4 had no label on the container itself, only the lid. B. Review of the laboratory's "Urinalysis Policy and Procedure" reviewed by the Laboratory Director on 01/30/2021 indicated urine containers must be labeled on the side of the container. C. Review of the laboratory's written policy titled "Urinalysis Collection" reviewed by the Laboratory Director on 01/30/2021 indicated urine containers must be labeled with the patient's first and last name, date, time of collection, room number and type of specimen. D. During interview on 04/15/2021 at -- 2 of 9 -- 10:14 am, the General Supervisor stated that there had been issues with specimen labeling from the clinic next door. He also stated that there was no quality assurance project to monitor labeling problems for hospital or client collected specimens. E. Observation of laboratory supplies on 04/15/2021 at 9:44 am revealed the laboratory used a pregnancy test that could be used for either serum or urine; Tanner Scientific hCG (human chorionic gonadotropin) Pregnancy Urine/Serum Combo Test, lot F2006002 expiration date 06/23/2022. 1. Review of the patient test log, the laboratory procedures, and of the laboratory's accessioning software used to order pregnancy tests, the laboratory failed to indicate what type of specimen the laboratory used to perform the pregnancy tests. 2. During interview on 04/14/2021 at 10:28 am, the General Supervisor stated that he contacted the Information Technology Specialist for the laboratory to request a list of patients that had hCG tests performed. There was no indication on the list whether the sample type was urine or serum. D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: Based on the review of laboratory policies, patient test records, 2019-2021 proficiency testing records and interview with the General Supervisor, the laboratory failed to have an updated procedure manual that reflected the current practices and testing for: assuring accuracy of manually entered test results, reporting of the COVID-19 test results, handling and processing of Fresh Frozen Plasma and discontinuing the urine culture and susceptibility testing in the laboratory. Findings are: A. Review of proficiency test records for 2019-2021 revealed failures due to data entry error 6 times over the 2 year period but there were no reference in the laboratory's written policy for "Report Review," reviewed by the Laboratory Director on 01/30/2021, to a second clerical check for manually entered test results. B. Review of the laboratory's "In House Procedures," reviewed by the Laboratory Director on 01/30/2021, revealed no reference to COVID19 testing using either the Abbott Binax Now or the BioFire FilmArray test systems. Review of the patient test records revealed 335 patients were tested using the Abbott Binax Now 11/14/2020 - 04/11/2021 and 26 patients were tested using the BioFire FilmArray test system 03/25/2021 - 04/13/2021. C. Review of the laboratory's "In House Procedures," reviewed by the Laboratory Director on 01/30 /2021 and Blood Bank policies, revealed no reference to the processing and labeling (after thawing) of FFP (Fresh Frozen Plasma, used to replace blood volume or help patients with clotting problems). D. Review of the laboratory's Microbiology policy revealed the laboratory failed to remove procedures for urine cultures and susceptibilities (testing to identify the most appropriate antibiotic for a bacterial infection) even though the laboratory did not perform these procedures at the time of the survey. D5417 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(d) Reagents, solutions, culture media, control materials, calibration materials, and other supplies must not be used when they have exceeded their expiration date, have -- 3 of 9 -- deteriorated, or are of substandard quality. This STANDARD is not met as evidenced by: Based on the review of manufacturer instructions for the use of the BNP (brain natriuretic peptide, a hormone that can be used to assess heart failure) cartridges used on i-STAT chemistry analyzer and observation, the laboratory failed to discard the cartridges when expired. Findings are: A. During observation of on 04/13/2021 revealed 2 BNP cartridges on the counter, lot 20357A, with a room temperature expiration date of 04/14/2021. Further observations on 04/15/21 at 8:08 am and at 3: 00 pm revealed the laboratory had not discarded the cartridges. B. Review of the manufacturer's instructions for the BNP cartridges indicated that the cartridges expire 14 days from the date they are removed from the refrigerator and stored at room temperature. C. On 04/15/21 at 3:00 pm, the cartridges were discarded after the surveyor showed them to the General Supervisor. D5421 ESTABLISHMENT AND VERIFICATION OF PERFORMANCE CFR(s): 493.1253(b)(1) Each laboratory that introduces an unmodified, FDA-cleared or approved test system must do the following before reporting patient test results: (1)(i) Demonstrate that it can obtain performance specifications comparable to those established by the manufacturer for the following performance characteristics: (1)(i)(A) Accuracy. (1)(i) (B) Precision. (1)(i)(C) Reportable range of test results for the test system. (1)(ii) Verify that the manufacturer's reference intervals (normal values) are appropriate for the laboratory's patient population. This STANDARD is not met as evidenced by: Based on the review of manufacturer's instructions, validation study, quality control records, patient test reports, laboratory policies, and interview with the General Supervisor, the laboratory failed to perform a 4 four-day validation/verification study as required by the manufacturer of the BioFire Respiratory Panel Please including COVID19. The laboratory reported results for 26 patients (BF(BioFire) 01-BF26) 03 /25/2021 - 04/10/2021. Findings are: This is a repeat deficiency from 02/28/2019. A. Review of the manufacturer's instructions for the BioFire Respiratory Panel Validation Protocol indicated the laboratory should conduct the study over 4 days for the Respiratory Panel. The Respiratory Panel tested for the presence of 18 pathogens (viruses/bacteria) known to cause respiratory illnesses: Adenovirus Coronavirus 229E Coronavirus HKU1 Coronavirus NL63 Coronavirus OC43 COVID-19 (SARS-CoV 2) Human Metapneumovirus Influenza A Influenza B Parainfluenza Virus 1 Parainfluenza Virus 2 Parainfluenza Virus 3 Parainfluenza Virus 4 Respiratory Syncytial Virus Bordetella parapertussis ISI1001 Bordetella pertussis Chlamydia pneumoniae Mycoplasma pneumoniae B. Review of the validation study and quality control records for the BioFire Respiratory Panel with COVID19 (product name BioFire RP2.1) revealed the study was conducted over 2 days and put into use on 03 /10/2021. C. Review of the manufacturer's instructions for the BioFire COVID19 Validation Protocol indicated the laboratory could perform a 2 day study for COVID19 but the laboratory must complete the 4 - day study for the other pathogens on the Respiratory Panel in order to report those results. The "Protocols for Laboratory Verification of Performance of the BioFire Respiratory Panel 2.1 (RP2.1)" from Technical Note document BFR0000-8668-02 further indicated: "While the ultimate objective is to fully verify the method performance of the assay, the -- 4 of 9 -- pandemic crisis, the urgent need for patient testing, and the possible lack of reagents and supplies make it difficult to fully evaluate the accuracy, precision, and reportable range, as stated in COM.40300. A more limited approach may be acceptable. Each laboratory, in coordination with the laboratory director, should determine the depth of verification needed to begin testing and the laboratory director (or qualified alternate designee) must approve the verification study prior to testing." D. Review of laboratory policies revealed no policy approved by the Laboratory Director for the use of the BioFire Respiratory Panel 2.1 or an alternative method for the validation protocol. E. During interview on 04/13/20121 at 9:02 am, the General Supervisor confirmed the laboratory ran the 4 pools of validation materials over 2 days, for the BioFire Respiratory Panel, and not 4 days as required by the manufacturer in the written protocol. F. Review of the patient test reports revealed 26 patients (BF01- BF26) were tested 03/25/2021 - 04/10/2021 using the BioFire RP2.1 Respiratory Panel and all 19 pathogens were reported. D5775 COMPARISON OF TEST RESULTS CFR(s): 493.1281(a)(c) (a) If a laboratory performs the same test using different methodologies or instruments, or performs the same test at multiple testing sites, the laboratory must have a system that twice a year evaluates and defines the relationship between test results using the different methodologies, instruments, or testing sites. (c) The laboratory must document all test result comparison activities. This STANDARD is not met as evidenced by: Review of laboratory policies and interviews with the General Supervisor, the laboratory failed to perform instrument - to - instrument comparisons between the i- STAT chemistry analyzer, and the Dimension chemistry analyzer and between the i- STAT and the Sysmex hematology analyzer. Findings are: A. During interview on 04 /14/2021 at 1:15 pm, the General Supervisor stated that the laboratory had expanded the test menu of the i-STAT chemistry analyzer to include Chem 8+ cartridges (Sodium, Potassium, Chloride, Total Carbon Dioxide, Ionized Calcium, Glucose, Blood Urea Nitrogen, Creatinine, and Hematocrit) in August 2020 as a back up to the primary chemistry and hematology analyzers. The General Supervisor further stated that all of the analytes are reported for all test cartridges. B. Review of laboratory policies revealed no policy for the performance of a twice per year comparisons between the Siemens Dimension EXL 200 (chemistry), Sysmex XS 1000i (hematology including the Hemoglobin and Hematocrit, indicators of anemia) and the Abbott i-STAT analyzer. C. During interview on 04/14/2021 at 1:32 pm, the General Supervisor stated no, the laboratory was not performing comparisons between the analyzers and that any medical decisions regarding Hemoglobin are made based on the results from the Sysmex analyzer, not the i-STAT. D5793 ANALYTIC SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1289(b)(c) (b) The analytic systems quality assessment must include a review of the effectiveness of
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Survey Type: Standard
Survey Event ID: JIQE11
Deficiency Tags: D5421 D0000 D5413 D5421
Summary Statement of Deficiencies D0000 The following deficiencies were cited as the result of a recertification survey completed on 02/28/2019 for 42 CFR part 493 Laboratory Requirements. D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (1) Water quality. (2) Temperature. (3) Humidity. (4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on the review of manufacturer's instructions, temperature/humidity records, observation, and interview with the laboratory manager, the laboratory failed to follow the manufacturer's humidity requirements for the operation of the hematology analyzer. Findings are: A. Review of the manufacturer's instructions for the Sysmex 1000i hematology analyzer and laboratory temperature/humidity logs revealed that the laboratory failed to follow manufacturer instructions for an acceptable humidity range of 30 - 80 % humidity. The log indicated an acceptable range of 15-75%. The humidity was below 30% for: 1. 31 of 31 days in January 2017. 2. 30 of 30 days in April 2017. 3. 8 of 30 days in June 2017. 4. 1 of 30 days in September 2017. B. Review of the laboratory's temperature and humidity logs revealed the laboratory failed to perform and document
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