Hartford Healthcare Cancer Institute

CLIA Laboratory Citation Details

2
Total Citations
5
Total Deficiencyies
5
Unique D-Tags
CMS Certification Number 07D0093009
Address 183 North Mountain Rd, New Britain, CT, 06053
City New Britain
State CT
Zip Code06053
Phone860 224-4408
Lab DirectorSONYA STEDMAN

Citation History (2 surveys)

Survey - April 14, 2021

Survey Type: Standard

Survey Event ID: L73011

Deficiency Tags: D5407

Summary:

Summary Statement of Deficiencies D5407 PROCEDURE MANUAL CFR(s): 493.1251(d) Procedures and changes in procedures must be approved, signed, and dated by the current laboratory director before use. This STANDARD is not met as evidenced by: Based on record review and staff interview, the laboratory failed to ensure laboratory procedures reflect the review and approval by the current laboratory director (LD) when a change of laboratory directorship occurred. Findings include: 1. Record review on 4/14/2021 of the CMS-116 application received at the state agency on 10/16 /2020 revealed a LD change effective 11/1/2020. 2. Record review on 4/14/2021 of the CMS-209 form signed on 4/14/2021 revealed the LD is same person stated on the CMS-116 noted in line 1 above. 3. Record review on 4/14/2021 of the 'Axcel Chemistry Analyzer ONC-20010' procedure revealed the procedure was not signed and approved by the current LD. 4. Record review on 4/14/2021 of the 'Sysmex XS1000i ONC-20006' procedure revealed the procedure was not signed and approved by the current LD. 5. Staff interview with the LD on 4/14/2021 at 1:00 PM confirmed the above findings. 6. The laboratory performs 91,260 tests in the specialty of chemistry and 46,800 tests in the specialty of hematology annually. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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Survey - December 12, 2018

Survey Type: Standard

Survey Event ID: R8E411

Deficiency Tags: D5401 D5893 D5209 D5801

Summary:

Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on record review and staff interview, the laboratory failed to have a policy in place to assess the competency of all laboratory personnel. Findings include: 1. Review of the laboratory's personnel competency records on 12/12/18 revealed the following: a. The laboratory did not have policy in place to assess the competency of the technical consultant and clinical consultant. b. Competency documentation for the above laboratory personnel was not available. 2. Staff interview with testing personnel #1 on 12/12/18 at 11:10 AM confirmed the laboratory did not have a policy in place to assess the competency of the above laboratory personnel and they were not assessed. D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: Based on record review and staff interview, laboratory failed to follow established laboratory procedures in the specialty of chemistry and hematology. Findings include: 1. Record review of the in use quality control (QC) validations on 12/12/18 revealed Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- that testing personnel (TP) were not following the laboratory procedure when validating new lots of QC, specifically for the following: a) Alfa Wassermann Level 1 & 2 chemistry QC lot#1213UNCM & 937UECM in 2018. b) Sysmex Level 1, 2 and 3 hematology QC lot# 82960804, 82960805 and 82960806 in 2018. 2. Record review of the laboratory's "Oncology Clinics-Quality Control Sysmex XS" and "Introduction to Quality Control Practices" procedures for new lot of QC testing on 12/12/18 revealed the supervisor will calculate the mean and standard deviation (SD), then send it the Medical Director for review and approval. Also, QC cumulative statistics report is printed containing the estimated mean, SD and % coefficient of variation (%CV) of all the QC results for each test run on each control. 3. Interview with the laboratory TP#1 on 12/12/18 at 1:30 PM confirmed TP were not following the laboratory's procedures for the above new lots of QC in 2018. 4. Record review of the Level 1 & 2 chemistry quality controls for Alkaline phosphatase (ALP) package insert revealed the stability of the QC is 3 days once reconstituted at 2-8 Celsius. 5. Staff interview with TP#1 on 12/12/18 at 12:45 PM stated the laboratory was using a 5 day expiration date for the ALP controls. 6. The laboratory performs 77,000 chemistry tests and 57,000 hematology tests annually. D5801 TEST REPORT CFR(s): 493.1291(a) The laboratory must have an adequate manual or electronic system(s) in place to ensure test results and other patient-specific data are accurately and reliably sent from the point of data entry (whether interfaced or entered manually) to final report destination, in a timely manner. This includes the following: (a)(1) Results reported from calculated data. (a)(2) Results and patient-specific data electronically reported to network or interfaced systems. (a)(3) Manually transcribed or electronically transmitted results and patient-specific information reported directly or upon receipt from outside referral laboratories, satellite or point-of-care testing locations. This STANDARD is not met as evidenced by: Based on record review and staff interview, the laboratory failed to ensure test results were accurately sent from the point of entry to the final patient test report. Findings include: 1. Review on 12/12/18 of the laboratory's quality assessment records revealed: a. Complete metabolic panel (CMP) results were scanned into the wrong patient's chart on 7/10/18 and 8/27/18. b.

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