Summary:
Summary Statement of Deficiencies D0000 A recertification survey was performed on April 25, 2023 An entrance conference was held with the laboratory representatives. The survey process was discussed, along with review of the survey forms that was sent to the facility, previous to the survey. An opportunity for questions and comments was given. Noted deficiencies and plans of correction were discussed with the laboratory representatives at the exit conference. The laboratory representatives were given an opportunity to provide evidence of compliance with the noted deficencies, but none were provided. The facility was found to be NOT in compliance with all applicable CLIA requirements for specialties /subspecialties for 42 CFR 493.1 through 42 CFR 493.1780. The following deficiencies were cited: D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on laboratory policy and procedure manual (SOP) review and testing personnel (TP) interview, the laboratory failed to establish and follow a policy and procedure to assess (TP) competency as required. Findings include: 1. SOP review revealed there was no policy and procedure to assess (TP) competency available at the time of survey. 2. Lack of TP competency documents revealed there was no initial, semiannual, or annual competencies performed for the 8 of 8 TP (refer to CMS 209). 3. Interview with TP #1 (CMS 209) on 4/25/23 at 10:27 a.m. confirmed the lack of a TP competency policy and procedure at the time of survey. D5291 GENERAL LABORATORY SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1239(a) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 5 -- The laboratory must establish and follow written policies and procedures for an ongoing mechanism to monitor, assess, and, when indicated, correct problems identified in the general laboratory systems requirements specified at 493.1231 through 493.1236. This STANDARD is not met as evidenced by: Based on review of laboratory records, policies and procedures, and testing personnel (TP) interview, the laboratory failed to have general laboratory system Quality Assessment (QA) written policies and procedures for the speciality of hematology. Findings : 1. Review of the laboratory's records and the policies and procedures revealed the laboratory failed to define or provide documentation of errors, how the laboratory identifies a potential problem, how the laboratory resolves a problem or error relating to: Patient confidentiality, Specimen identification and integrity, Complaint investigations, Communications, Personnel competency, and Proficiency testing performance. 2. Interview with testing personnel # 1 [see Laboratory Personnel Report (CMS 209)] on April 25, 2023 at 11:00 am, in the providers area, confirmed the laboratory has no documentation of Quality Assessment (QA). D5391 PREANALYTIC SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1249(a) The laboratory must establish and follow written policies and procedures for an ongoing mechanism to monitor, assess, and when indicated, correct problems identified in the preanalytic systems specified at 493.1241 through 493.1242. This STANDARD is not met as evidenced by: Based on review of laboratory records, policy and procedures, and a testing personnel (TP) interview, the laboratory failed to define Quality Assessment (QA) activities, review the effectiveness of