CLIA Laboratory Citation Details
21D0673684
Survey Type: Standard
Survey Event ID: YDVF11
Deficiency Tags: D2009 D5209 D5471
Summary Statement of Deficiencies D2009 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(1) (b)(1) The individual testing or examining the samples and the laboratory director must attest to the routine integration of the samples into the patient workload using the laboratory's routine methods. This STANDARD is not met as evidenced by: Based on proficiency testing (PT) record review and interview with the laboratory director (LD), the laboratory failed to ensure that the identity of the testing personnel (TP) who performed the PT could be determined on attestation statements from six out of six PT events from 2024 through 2025. Findings: 1. The laboratory is enrolled in PT for "Throat Culture ID" and "Urine Culture ID" for the specialty of microbiology. 2. A review of PT records from 2024 through 2025 showed that for six out of six PT events, TP signed their names on the attestation statements, however the signatures were illegible. The names of the TP were not printed on the attestation statements and there was no way to determine which TP performed which portion of the PT by reading the form. 3. During an interview on 04/09/2026 at 2:10 PM the LD confirmed that the laboratory failed to identify the TP who performed the PT. D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on procedure manual and competency assessment record review and interview Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- with the laboratory director (LD), the laboratory failed to establish and follow written policies and procedures to assess the competency of testing personnel (TP) for three out of three years between 2024 and 2026. Findings: 1. A review of the laboratory's written procedure manual showed that the laboratory did not have a procedure for how to perform competency assessments on the TP or the technical consultant. 2. Record review showed that the laboratory documented competency assessments on a two page form. 3. The competency assessment form listed the "tests and/or instruments" for which the TP were evaluated, including "Strep select agar/taxo disk" and "Urinalysis Biplate" in the first column. The form listed the six required procedures for evaluating TP competency in the next columns: "direct observation of test performance", "monitor test result recording & reporting", "review of worksheets, QC, PT & maintenance records", "direct observation of instrument maintenance", "assessment of test performance (PT/blind samples) records", and "assessment of problem-solving skills records". Four of the six listed requirements instructed the reviewer to write the "specific test(s)/records reviewed" and the form stated to "Attach supporting documentation when possible". 4. Record review showed competency forms for three competency assessments performed on two TP from 2024 through 2026. During an interview on 04/09/2026 at 10:53 AM, the LD stated that one of two TP was no longer testing. 5. Competency assessment record review showed that competency assessments were performed for the two TP on 01/17/2024, 01/22/2025, and 01/07/2026. Each of the six required competency assessment procedures for each test were filled in with the date of review and the reviewer's initials. No additional information was noted as required, to document what records were reviewed and there was no supporting documentation attached. 6. During an interview on 04/09/2026 at 2: 10 PM the LD confirmed that the laboratory did not establish or follow written procedures to assess TP competency. D5471 CONTROL PROCEDURES CFR(s): 493.1256(e)(1)(g) (e) For reagent, media, and supply checks, the laboratory must do the following: (e) (1) Check each batch (prepared in-house), lot number (commercially prepared) and shipment of reagents, disks, stains, antisera, (except those specifically referenced in 493.1261 (a)(3)) and identification systems (systems using two or more substrates or two or more reagents, or a combination) when prepared or opened for positive and negative reactivity, as well as graded reactivity, if applicable. This STANDARD is not met as evidenced by: Based on microbiology media quality control (QC) record review and interview with the laboratory director (LD), the laboratory failed to document the identity of the laboratory staff who performed QC checks and the date and the results of the checks on four lot numbers (#) of throat culture media and nine lot # of urine culture media received for throat and urine culture testing in 2025. Findings: 1. The quality assessment portion of the laboratory's individualized quality control plan for both "Strep Select Agar" and "Urine Bi Plate Agar" stated, "All media lot labels are placed in QC Log book and correctly dated and signed." 2. Laboratory staff removed the labels from each sleeve of opened "Selective Strep Agar" and "Blood/MacConkey Biplates" culture media and adhered them to the front and back of the "Selective Strep Agar Plates" or "Blood/MacConkey Biplate" QC forms. The forms included a place for staff to record "No growth, Good Color", "No cracks", and "Date Opened" for each label and were stored in a binder labeled "Plates 2025." 3. A review of seven pages of "Selective Strep Agar Plates" QC forms showed that the laboratory opened -- 2 of 3 -- 56 sleeves of media from four different lot # of "Selective Strep Agar" for performing throat cultures: lot # 641446, expiration (exp) date 01/05/2025 (one sleeve); lot # 646974, exp date 03/14/2025 (11 sleeves); lot # 648388, exp date 04/03/2025 (33 sleeves); and lot # 648212, exp date 04/15/2025 (11 sleeves). 4. The laboratory staff failed to sign and date 56 out of 56 labels reviewed. There was no documentation of whether the plate QC was acceptable before the media was used, and no way to determine if the laboratory used the media after its expiration date. 5. A review of seven pages of "Blood/MacConkey Biplate" QC forms showed that the laboratory opened 55 sleeves of media from nine different lot # of "Blood/MacConkey Biplates" for performing urine cultures: lot # 643190, exp date 01/22/2025 (nine sleeves); lot # 648210, exp date 04/10/2025 (14 sleeves); lot # 649112P, exp date 04/10/2025 (five sleeves); lot # 651788, exp date 05/14/2025 (eight sleeves); lot # 652251P, exp date 05 /28/2025 (two sleeves); lot # 654602P, exp date 06/24/2025 (eight sleeves); lot # 656762, exp date 07/16/2025 (three sleeves); lot # 657158P, exp date 07/29/2025 (four sleeves); and lot # 657749P, exp date 08/13/2025 (two sleeves). 6. The laboratory staff failed to sign and date 55 out of 55 labels reviewed. There was no documentation of whether the plate QC was acceptable before the media was used, and no way to determine if the laboratory used the media after its expiration date. 7. During an interview on 04/09/2026 at 2:10 PM the LD confirmed that the laboratory failed to document microbiology media QC checks, and to include the date of the check and the identity of the laboratory staff who performed the QC. -- 3 of 3 --
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Survey Type: Standard
Survey Event ID: TUZY11
Deficiency Tags: D2006 D3037 D5209 D5403 D5413 D5469 D6011 D6022 D6042 D2006 D3037 D5209 D5403 D5413 D5469 D6011 D6022 D6042
Summary Statement of Deficiencies D2006 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b) The laboratory must examine or test, as applicable, the proficiency testing samples it receives from the proficiency testing program in the same manner as it tests patient specimens. This testing must be conducted in conformance with paragraph (b)(4) of this section. If the laboratory's patient specimen testing procedures would normally require reflex, distributive, or confirmatory testing at another laboratory, the laboratory should test the proficiency testing sample as it would a patient specimen up until the point it would refer a patient specimen to a second laboratory for any form of further testing. This STANDARD is not met as evidenced by: Based on proficiency testing (PT) record and patient sample log review and interview with the technical consultant (TC), the laboratory did not handle bacteriology PT specimens in the same manner as patient samples. Findings: 1. All patient samples which enter the laboratory are recorded on a patient log. 2. A review of patient logs from January, 2016 to February, 2018 showed that bacteriology PT samples were not documented on the patient log along with patient specimens in 7 of 7 PT events. 3. During an interview on 3/1/18 at 1:15 PM, the TC confirmed that bacteriology PT samples were not listed individually on the patient log in the same manner as patient specimens. D3037 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(4) Proficiency testing records. Retain all proficiency testing records for at least 2 years. This STANDARD is not met as evidenced by: Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 6 -- Based on proficiency testing (PT) record review and interview with the technical consultant (TC), the laboratory did not ensure that a copy of all PT documents were maintained by the laboratory for a minimum of two years from the date of the PT testing event. Findings: 1. A review of PT records from event 1, 2016 to event 1, 2018 showed that the attestation statements for 4 out of 7 events in Bacteriology were not present at the time of the survey; and 2. Two of 7 PT results summaries which are to be signed and dated by the laboratory director indicating that the results have been reviewed and found to be acceptable were not present at the time of the survey. 3. During an interview on 3/1/18 at 1:15 PM, the TC confirmed that the laboratory did not maintain all PT documents for a minimum of two years from the date of the PT testing event. D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on competency assessment record review and interview with the technical consultant (TC), the laboratory did not establish written policies and procedures for assessing the competency of the TC based on the position responsibilities listed in Subpart M- CFR 493.1413. Findings: 1. A review of competency assessment records showed that at the time of the survey there was no competency assessment available for the TC. 2. During an interview on 3/1/18 at 1:15 PM, the TC confirmed that the laboratory director had not performed a competency assessment on the TC. D5403 PROCEDURE MANUAL CFR(s): 493.1251(b) The procedure manual must include the following when applicable to the test procedure: (1) Requirements for patient preparation; specimen collection, labeling, storage, preservation, transportation, processing, and referral; and criteria for specimen acceptability and rejection as described in 493.1242. (2) Microscopic examination, including the detection of inadequately prepared slides. (3) Step-by-step performance of the procedure, including test calculations and interpretation of results. (4) Preparation of slides, solutions, calibrators, controls, reagents, stains, and other materials used in testing. (5) Calibration and calibration verification procedures. (6) The reportable range for test results for the test system as established or verified in 493.1253. (7) Control procedures. (8)
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