CLIA Laboratory Citation Details
40D1031776
Survey Type: Standard
Survey Event ID: DIZN11
Deficiency Tags: D5411 D5469 D6085 D0000 D5421 D5209 D5413 D6079 D6086
Summary Statement of Deficiencies D0000 The Centers for Medicare & Medicaid Services (CMS) conducted an unannounced CLIA recertification survey at Laboratorio Clinico Jireh on February 7, 2025. The laboratory was surveyed under 42 CFR part 493 CLIA requirements. The following standard level deficiencies were found during the recertification CLIA survey ending on February 7, 2025. D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on personnel records review (years 2023-2024) and laboratory supervisor interview on February 7, 2025 at 10:25 AM, it was determined that the laboratory failed to follow the established schedule for competency evaluation for the technical supervisor, general supervisor, technical consultant, medical technologist and clinical consultant. The finding includes: 1. On February 7, 2025 at 10:20 AM, the laboratory written policies for personnel competency procedures showed that the competency procedures must be performed annually. 2. The person who holds position #3 (CMS- 209 Form) was designated as technical supervisor, general supervisor, technical consultant, and medical technologist. The laboratory did not evaluate the competency during years 2023 nor 2024. 3. The clinical consultant competency was not evaluated during years 2023 nor 2024. 4. During the interview on February 7, 2025 at 10:25 AM, the laboratory supervisor confirmed that the technical supervisor, general supervisor, technical consultant, medical technologist and clinical consultant competency evaluations were not performed. D5411 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 5 -- CFR(s): 493.1252(a) (a) Test systems must be selected by the laboratory. The testing must be performed following the manufacturer's instructions and in a manner that provides test results within the laboratory's stated performance specifications for each test system as determined under 493.1253. This STANDARD is not met as evidenced by: A. Based on syphilis serology quality control records, manufacturer's instructions review, and laboratory supervisor interview, on February 7, 2025 at 11:56 AM, it was determined that the laboratory failed to follow the manufacturer's instructions for the syphilis serology tests, when 213 patient specimens were processed and reported from January 1, 2024 to February 7, 2025. The findings include: 1. The laboratory uses the ASI's reagent kit to perform patient syphilis serology test. Review of the ASI's manufacturer's instructions on February 7, 2025 at 11:53 AM, showed that the laboratory must remove and wash the needle at the end of the day. 2. On February 7, 2025 at 11:56 AM the syphilis serology quality control records were reviewed. The records showed that the laboratory did not perform the needle wash as required by the manufacturer, when they processed and reported 213 patient specimens from January 1, 2024 to February 7, 2025. 3. The laboratory supervisor confirmed on February 7, 2025 at 12:00 PM, that the laboratory did not follow the manufacturer's instructions related to the needle wash, from January 1, 2024 to February 7, 2025. B. Based on urinalysis instrument Clinitek Status maintenance records, manufacturer's instructions review, and laboratory supervisor interview, on February 7, 2025 at 11:45 AM, it was determined that the laboratory failed to perform the weekly maintenance of the instrument, when 3,108 patient specimens were processed and reported for urinalysis tests from January 1, 2024 to February 7, 2025. The findings include: 1. The laboratory uses the Clinitek Status instrument to perform patient's urinalysis tests. 2. On February 7, 2025 at 11:45 AM, the Clinitek Status maintenance records were reviewed, and showed that the laboratory failed to perform the following weekly maintenance: cleaning of the test table and test table insert, cleaning the white calibration bar, and disinfect the external surface of the instrument, when they processed and reported 3,108 patient specimens from January 1, 2024 to February 7, 2025. 3. The laboratory supervisor confirmed on February 7, 2025 at 11:49 AM, that the laboratory did not perform the weekly maintenance of the urinalysis instrument. D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) (b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (b)(1) Water quality. (b)(2) Temperature. (b)(3) Humidity. (b)(4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on Mycoplasma Pneumoniae IgM test quality control records review, manufacturer's instructions review, and laboratory supervisor interview on February 7, -- 2 of 5 -- 2025 at 1:37 PM, it was determined that the laboratory failed to monitor and document the room temperature, when 521 patient specimens were processed and reported for Mycoplasma pneumoniae IgM test from January 1, 2024 to February 7, 2025. The findings include: 1. The laboratory uses the Immuno Card Mycoplasma kit to perform the Mycoplasma pneumoniae IgM tests. 2. On February 7, 2025 at 1:34 PM the manufacturer's instructions were reviewed, and it establishes to perform the test procedures at room temperature from 22 to 25 C. 3. On February 7, 2025 at 1:37 PM, review of the Mycoplasma pneumoniae IgM quality control records showed that the laboratory did not monitor nor document the room temperature when patient's specimens were tested for Mycoplasma pneumoniae IgM from January 1, 2024 to February 7, 2025. 4. The laboratory supervisor confirmed on February 7, 2025 at 1:42 PM, that the laboratory did not monitor nor document the room temperature when they processed the patient's specimens for Mycoplasma pneumoniae IgM test. 5. The laboratory processed and reported 521 patient samples for Mycoplasma pneumoniae IgM test from January 1, 2024 to February 7, 2025. D5421 ESTABLISHMENT AND VERIFICATION OF PERFORMANCE CFR(s): 493.1253(b)(1) (b) Each laboratory that introduces an unmodified, FDA-cleared or approved test system must do the following before reporting patient test results: (b)(1)(i) Demonstrate that it can obtain performance specifications comparable to those established by the manufacturer for the following performance characteristics: (b)(1)(i) (A) Accuracy. (b)(1)(i)(B) Precision. (b)(1)(i)(C) Reportable range of test results for the test system. (b)(1)(ii) Verify that the manufacturer's reference intervals (normal values) are appropriate for the laboratory's patient population. This STANDARD is not met as evidenced by: Based on review of the hematology DxH 520 instrument performance verification results and laboratory supervisor interview on February 7, 2025 at 10:41 AM, it was determined that the laboratory failed to evaluate the instrument's obtained results. The findings include: 1. On February 7, 2025 at 10:40 AM, review of the Beckman Coulter Installation Work Order Report (#WO-06194716) showed, that the laboratory installed the DxH 520 hematology system on November 22, 2023. 2. On February 7, 2025 at 10:41 AM, review of the DxH 520 instrument performance verification results did not reflect the evaluation and signature of the laboratory director prior to begin to test Complete Blood Count (CBC) patient samples. 3. The laboratory supervisor confirmed on February 7, 2025 at 10:46 AM that the laboratory director did not evaluate and sign the performance verification of the DxH 520 hematology system. 4. The laboratory processed and reported 4,554 CBC tests on the DxH 520 hematology system from December 1, 2023 to February 7, 2025. D5469 CONTROL PROCEDURES CFR(s): 493.1256(d)(10)(g) (d)(10) Establish or verify the criteria for acceptability of all control materials. (d)(10) (i) When control materials providing quantitative results are used, statistical parameters (for example, mean and standard deviation) for each batch and lot number of control materials must be defined and available. (d)(10)(ii) The laboratory may use the stated value of a commercially assayed control material provided the stated value is for the methodology and instrumentation employed by the laboratory and is verified by the laboratory. (d)(10)(iii) Statistical parameters for unassayed control materials -- 3 of 5 -- must be established over time by the laboratory through concurrent testing of control materials having previously determined statistical parameters. This STANDARD is not met as evidenced by: Based on urinalysis quality control records review and laboratory supervisor interview on February 7, 2024 at 11:32 AM, it was determined that the laboratory failed to verify the stated value of the new lot of control materials, when the laboratory processed and reported 157 patient samples from September 24, 2024 to February 7, 2025. The findings include: 1. The laboratory performs urinalysis tests with the Clinitek Status system and uses Thermo Scientific MAS UA control material. 2. The urinalysis quality control records reviewed on February 7, 2024 at 11:32 AM, from September 24, 2024 to February 7, 2025, showed that there was no evaluation of the manufacturer's stated values for the current lot number UB152601M prior to place it in routine use on September 24, 2024. 3. The laboratory supervisor stated on February 7, 2024 at 11:32 AM, that no evaluations of the current lot of control material were performed prior to place it in routine use. 4. The laboratory supervisor confirmed on February 7, 2024 at 11:37 AM, that the laboratory failed to evaluate the stated value of the new lot of control materials for urinalysis tests performed by the Clinitek Status system, when they processed and reported 157 patient samples from from September 24, 2024 to February 7, 2025. D6079 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(a)(b) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, record and report test results promptly, accurately and proficiently, and for assuring compliance with the applicable regulations. (a) The laboratory director, if qualified, may perform the duties of the technical supervisor, clinical consultant, general supervisor, and testing personnel, or delegate these responsibilities to personnel meeting the qualifications under 493.1447, 493.1453, 493.1459, and 493.1487 respectively. (b) If the laboratory director reapportions performance of his or her responsibilities, he or she remains responsible for ensuring that all duties are properly performed. This STANDARD is not met as evidenced by: Based on review of the laboratory written policies, personnel competency records, and interview with the laboratory supervisor on February 7, 2025 at 10:25 AM; it was determined that the laboratory director failed to fulfill her responsibilities and duties to ensure compliance with the personnel competency procedures requirements. Refer to D5209. D6085 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(e)(3) (e)(3) Ensure that-- (e)(3)(i) The test methodologies selected have the capability of providing the quality of results required for patient care; This STANDARD is not met as evidenced by: Based on review of the quality control records, manufacturer's instructions review, -- 4 of 5 -- and interview with the laboratory supervisor on February 7, 2025 at 1:42 PM; it was determined that the laboratory director failed to fulfill her responsibilities and duties to ensure compliance with the manufacturer's instructions and laboratory quality control requirements. Refer to D5411, and D5413. D6086 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(e)(3)(ii) (e)(3)(ii) Verification procedures used are adequate to determine the accuracy, precision, and other pertinent performance characteristics of the method; and This STANDARD is not met as evidenced by: Based on review of the hematology instrument performance verification results, urinalysis quality control records, and interview with the laboratory supervisor on February 7, 2025 at 11:37 AM; it was determined that the laboratory director failed to fulfill her responsibilities and duties to ensure compliance with the hematology performance verification results of the new instrument, and urinalysis quality control requirements. Refer to D5421, and D5469. -- 5 of 5 --
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Survey Type: Standard
Survey Event ID: 6KJV11
Deficiency Tags: D6094
Summary Statement of Deficiencies D6094 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(e)(5) The laboratory director must ensure that the quality assessment programs are established and maintained to assure the quality of laboratory services provided and to identify failures in quality as they occur. This STANDARD is not met as evidenced by: Based on Quality Assessment (QA) records reviewed and laboratory supervisor interview on February 3, 2023 at 10:10 AM; it was determined that the laboratory director failed to ensure the compliance with QA requirements. The findings include: a. On February 3, 2023 at 10:02 AM, the quality assessment (QA) record was reviewed. The QA showed that the laboratory director did not verify and signed the QA activities in the general systems, pre-analytic, analytic and post-analytic systems since June 2021. b. On February 3, 2023 at 10:10 AM the laboratory supervisor confirmed that the laboratory director failed to verify and signed the QA activities since June 2021. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --
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Survey Type: Standard
Survey Event ID: MY0U11
Deficiency Tags: D5449 D6093
Summary Statement of Deficiencies D3009 FACILITIES CFR(s): 493.1101(c) The laboratory must be in compliance with applicable Federal, State, and local laboratory requirements. This STANDARD is not met as evidenced by: Based on Covid-19 report records review and general supervisor interview on May 25, 2021 at 8:43 AM, it was determined that the laboratory failed to report the Covid- 19 results as required for 7 out of 13 days reviewed from March 04, 2021 to March 24, 2021. The findings include: 1. The laboratory utilized the Health Department instruction to send the Covid-19 results to the Bioportal. 2. The laboratory processed the Covid-19 rapid test by Healgen method. 3. On May 25, 2021 at 8:43 AM, the Covid-19 report records showed that the laboratory did not send the Covid-19 results in the required frequency (24 hrs) to the Bioportal in 7 out of 13 days reviewed from March 04, 2021 to March 24, 2021: Date Patients Date tested specimens reports tested sent 03/04/2021 10 03/10/2021 03/05/2021 7 03/10/2021 03/06/2021 6 03/10/2021 03 /09/2021 7 03/11/2021 03/11/2021 14 03/13/2021 03/13/2021 4 03/15/2021 03/24 /2021 13 03/26/2021 4. The general superviosr confirmed on May 25, 2021 at 8:43 AM that the laboratory did not send those Covid-19 results in the required frequency (24 hrs) to the Bioportal. She stated that the laboratory received high volume of covid- 19 tests those days. D5449 CONTROL PROCEDURES CFR(s): 493.1256(d)(3)(ii)(g) Unless CMS Approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing, the laboratory must-- At least once a day patient specimens are assayed or examined perform the following for-- Each qualitative procedure, include a negative and positive control material; (g) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on Covid-19 IgG/IgM test quality control records review and interview with the laboratory supervisor on May 25, 2021 at 8:43 AM, it was determined that the laboratory failed to include each day of testing a negative and a positive control materials when 162 out of 162 patients specimens were tested and reported for qualitative Covid-19 IgG/IgM tests from March 1, 2021 to March 23, 2021 by the Healgen method. The findings include : 1. On May 25, 2021 at 8:43, the Covid-19 IgG /IgM test quality control records showed that the laboratory did not include each day of testing the negative nor the positive control materials when it tested 162 patient' s specimens the following days from March 1, 2021 to March 23, 2021 by the Healgen method: 01, 02, 03, 04, 05, 08, 09, 10, 11, 12, 13, 15, 16, 17, 18, 19 and 23. Instead the laboratory included the negative and the positive control materials when it placed in routine use a new box of reagents kit. 2. The general supervisor confirmed on May 25, 2021 at 8:43AM, that the laboratory did not include each day of testing the negative nor the positive control materials when patients specimens were tested for the Covid-19 IgG/IgM test. She stated that the laboratory includes the negative and the positive control materials when it placed in routine use a new box of reagents kit 3. The laboratory tested and reported 162 out of 162 patient's specimens for qualitative Covid-19 IgG/IgM test from March 1, 2021 to March 23, 2021 by the Healgen method. D6093 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(e)(5) The laboratory director must ensure that the quality control programs are established and maintained to assure the quality of laboratory services provided and to identify failures in quality as they occur. This STANDARD is not met as evidenced by: Based on Covid-19 IgG/IgM test quality control records review and interview with the laboratory supervisor on May 25, 2021 at 8:43 AM, it was determined that the laboratory director failed to ensure compliance with the requirements for Covid-19 IgG/IgM rapid tests from March 1, 2021 to March 23, 2021. Refer to D 5449 (The laboratory failed to include each day of testing a negative and a positive control materials when 162 out of 162 patients specimens were tested and reported for qualitative Covid-19 IgG/IgM tests from March 1, 2021 to March 23, 2021 by the Healgen method). -- 2 of 2 --
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Survey Type: Special
Survey Event ID: 9PX511
Deficiency Tags: D3009
Summary Statement of Deficiencies D3009 FACILITIES CFR(s): 493.1101(c) The laboratory must be in compliance with applicable Federal, State, and local laboratory requirements. This STANDARD is not met as evidenced by: Based on Covid-19 report records review and general supervisor interview on May 25, 2021 at 8:43 AM, it was determined that the laboratory failed to report the Covid- 19 results as required for 7 out of 13 days reviewed from March 04, 2021 to March 24, 2021. The findings include: 1. The laboratory utilized the Health Department instruction to send the Covid-19 results to the Bioportal. 2. The laboratory processed the Covid-19 rapid test by Healgen method. 3. On May 25, 2021 at 8:43 AM, the Covid-19 report records showed that the laboratory did not send the Covid-19 results in the required frequency (24 hrs) to the Bioportal in 7 out of 13 days reviewed from March 04, 2021 to March 24, 2021: Date Patients Date tested specimens reports tested sent 03/04/2021 10 03/10/2021 03/05/2021 7 03/10/2021 03/06/2021 6 03/10/2021 03 /09/2021 7 03/11/2021 03/11/2021 14 03/13/2021 03/13/2021 4 03/15/2021 03/24 /2021 13 03/26/2021 4. The general superviosr confirmed on May 25, 2021 at 8:43 AM that the laboratory did not send those Covid-19 results in the required frequency (24 hrs) to the Bioportal. She stated that the laboratory received high volume of covid- 19 tests those days. D5449 CONTROL PROCEDURES CFR(s): 493.1256(d)(3)(ii)(g) Unless CMS Approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing, the laboratory must-- At least once a day patient specimens are assayed or examined perform the following for-- Each qualitative procedure, include a negative and positive control material; (g) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on Covid-19 IgG/IgM test quality control records review and interview with the laboratory supervisor on May 25, 2021 at 8:43 AM, it was determined that the laboratory failed to include each day of testing a negative and a positive control materials when 162 out of 162 patients specimens were tested and reported for qualitative Covid-19 IgG/IgM tests from March 1, 2021 to March 23, 2021 by the Healgen method. The findings include : 1. On May 25, 2021 at 8:43, the Covid-19 IgG /IgM test quality control records showed that the laboratory did not include each day of testing the negative nor the positive control materials when it tested 162 patient' s specimens the following days from March 1, 2021 to March 23, 2021 by the Healgen method: 01, 02, 03, 04, 05, 08, 09, 10, 11, 12, 13, 15, 16, 17, 18, 19 and 23. Instead the laboratory included the negative and the positive control materials when it placed in routine use a new box of reagents kit. 2. The general supervisor confirmed on May 25, 2021 at 8:43AM, that the laboratory did not include each day of testing the negative nor the positive control materials when patients specimens were tested for the Covid-19 IgG/IgM test. She stated that the laboratory includes the negative and the positive control materials when it placed in routine use a new box of reagents kit 3. The laboratory tested and reported 162 out of 162 patient's specimens for qualitative Covid-19 IgG/IgM test from March 1, 2021 to March 23, 2021 by the Healgen method. D6093 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(e)(5) The laboratory director must ensure that the quality control programs are established and maintained to assure the quality of laboratory services provided and to identify failures in quality as they occur. This STANDARD is not met as evidenced by: Based on Covid-19 IgG/IgM test quality control records review and interview with the laboratory supervisor on May 25, 2021 at 8:43 AM, it was determined that the laboratory director failed to ensure compliance with the requirements for Covid-19 IgG/IgM rapid tests from March 1, 2021 to March 23, 2021. Refer to D 5449 (The laboratory failed to include each day of testing a negative and a positive control materials when 162 out of 162 patients specimens were tested and reported for qualitative Covid-19 IgG/IgM tests from March 1, 2021 to March 23, 2021 by the Healgen method). -- 2 of 2 --
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