CLIA Laboratory Citation Details
39D2259687
Survey Type: null
Survey Event ID: 79UZ11
Deficiency Tags: D5413 D2014
Summary Statement of Deficiencies D2014 TESTING OF PROFICIENCY TESTING SAMPLES (b)(6) The laboratory must document the handling, preparation, processing, examination, and each step in the testing and reporting of results for all proficiency testing samples. The laboratory must maintain a copy of all records, including a copy of the proficiency testing program report forms used by the laboratory to record proficiency testing results including the attestation statement provided by the PT program, signed by the analyst and the laboratory director, documenting that proficiency testing samples were tested in the same manner as patient specimens, for a minimum of two years from the date of the proficiency testing event. This STANDARD is not met as evidenced by: Based on review of the laboratory's American Association of Bioanalysts-Medical Laboratory Evaluation (AAB-MLE) proficiency testing (PT) records, lack of documentation and interview with the head of quality and regulatory (HQR), the laboratory failed to maintain 4 of 4 AAB-MLE PT attestation statements signed by the analyst and laboratory director (LD) for Chemistry/Hematology testing events performed in 2025 and 2026. Findings include: 1. On the day of the survey, 6/18/2026 at 11:00 am, review of the laboratory's AAB-MLE PT records revealed the laboratory failed to maintain attestation statements signed by the analyst and LD documenting that PT samples were tested in the same manner as patient specimens for the following 4 of 4 AAB-MLE Chemistry and Hematology PT events performed in 2025 and 2026: - 2025: AAB-MLE M1, M2, M3 events - 2026: AAB-MLE M1 event 2. The HQR confirmed the finding above on 6/18/2026 at 1:15 pm. D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) (b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (b)(1) Water quality. (b)(2) Temperature. (b)(3) Humidity. (b)(4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on review of the laboratory's temperature logs, lack of documentation and interview with the head of quality and regulatory (HQR) the laboratory failed to monitor and document room humidity (RH) as required to ensure reliable test system operation and test result reporting for 1 of 1 instrument used to perform Chemistry testing from 03/19/2026 to date of survey. Findings include: 1. On the date of the survey, 06/18/2026 at 12:30 pm, review of the laboratory's temperature logs revealed the laboratory failed to document room humidity (manufacturer's acceptable range 80% RH for temperatures to 88 degrees F) to ensure operating conditions were met for the following 1 of 1 instrument used to perform total protein (TP) testing from 03 /19/2026 to 06/18/2026: - Reichart Refractix DSP digital refractometer (S/N 01034- 1125) 2. Review of the laboratory's test logs revealed the laboratory performed 2,298 TP tests using the Reichart Refractix DSP digital refractometer from 3/19/2026 to 6/18 /2026. 3. The HQR confirmed the findings above on 06/18/2026 at 1:30 pm. -- 2 of 2 --
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Survey Type: Standard
Survey Event ID: LBK711
Deficiency Tags: D5407 D5439 D5775 D6051 D5421 D5439 D5805 D6051 D5407 D5421 D5775 D5805
Summary Statement of Deficiencies D5407 PROCEDURE MANUAL CFR(s): 493.1251(d) Procedures and changes in procedures must be approved, signed, and dated by the current laboratory director before use. This STANDARD is not met as evidenced by: Based on review of the procedure manual, and interview with the Quality Assurance Director (QAD), the laboratory director failed to sign revised procedures from November 11, 2022 to the day of survey. Findings include: 1. On the day of survey, 9 /23/2024 review of the procedural manual revealed that the laboratory director failed to sign and review all revised procedures from November 11, 2022 to the day of survey. 2. The following laboratory procedures were observed on the day of survey to have been revised and not signed by the laboratory director: - "Equipment Validation Plan." Last revised 02/07/2023. - "Facility Maintenance." Last revised 06/11/2024. - "Refractometer Semi-Annual Evaluation." Last revised 03/03/2023. - "Quality Assurance Program." Last revised 05/03/2024. - "Supplies and Consumables Policy." Last revised 05/28/2024. 3. The QAD confirmed the findings above on 9/23/2024 at 11:00 AM. D5421 ESTABLISHMENT AND VERIFICATION OF PERFORMANCE CFR(s): 493.1253(b)(1) Each laboratory that introduces an unmodified, FDA-cleared or approved test system must do the following before reporting patient test results: (1)(i) Demonstrate that it can obtain performance specifications comparable to those established by the manufacturer for the following performance characteristics: (1)(i)(A) Accuracy. (1)(i) (B) Precision. (1)(i)(C) Reportable range of test results for the test system. (1)(ii) Verify that the manufacturer's reference intervals (normal values) are appropriate for the laboratory's patient population. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- This STANDARD is not met as evidenced by: Based on review of the laboratory's Reichart TS meter-DPS verification of performance specifications records, lack of documentation, and interview with Quality Assurance Director (QAD), the laboratory failed to provide complete validation records for the required performance specifications for 1 of 1 analytes tested on the Reichart TS meter-DPS before reporting patient results from 02/09/2023 to the day of the survey. Findings Include: 1. On the day of survey, 09/23/2024 at 10: 00 am, the laboratory's validation documentation failed to include a study for accuracy, precision, reportable range of test results for the test system, and verification that the manufacturer's reference intervals (normal values) were appropriate for the laboratory's patient population, for the chemistry analyte total protein performed on the Reichart TS meter-DPS from 02/09/2023 to 09/23/2024. 2. QAD confirmed the findings above on 09/23/2024 at 10:00 AM. D5439 CALIBRATION AND CALIBRATION VERIFICATION CFR(s): 493.1255(b) Unless otherwise specified in this subpart, for each applicable test system the laboratory must do the following: Perform and document calibration verification procedure - (b)(1) Following the manufacturer's calibration verification instructions; (b)(2) Using the criteria verified or established by the laboratory under 493.1253(b)(3) -- (b)(2)(i) Including the number, type, and concentration of the materials, as well as acceptable limits for calibration verification; and (b)(2)(ii) Including at least a minimal (or zero) value, a mid-point value, and a maximum value near the upper limit of the range to verify the laboratory's reportable range of test results for the test system; and (b)(3) At least once every 6 months and whenever any of the following occur: (b)(3)(i) A complete change of reagents for a procedure is introduced, unless the laboratory can demonstrate that changing reagent lot numbers does not affect the range used to report patient test results, and control values are not adversely affected by reagent lot number changes. (b)(3)(ii) There is major preventive maintenance or replacement of critical parts that may influence test performance. (b)(3)(iii) Control materials reflect an unusual trend or shift, or are outside of the laboratory's acceptable limits, and other means of assessing and correcting unacceptable control values fail to identify and correct the problem. (b)(3)(iv) The laboratory's established schedule for verifying the reportable range for patient test results requires more frequent calibration verification. This STANDARD is not met as evidenced by: Based on review of the laboratory's "Refractometer Semi Annual Evaluation Form" and interview with the Quality Assurance Director (QAD), the laboratory failed to perform calibration verification at least every six months for total protein performed on the Reichart TS Meter-DSP refractometers from 11/21/2022 to the day of survey. Findings include: 1. On the day of survey, 9/23/2024 at 11:30 AM, review of the laboratory's "Refractometer Semi Annual Evaluation Form" revealed that the laboratory failed to perform calibration verifications at least every six months from 11 /21/2022 for: a. Reichart TS Meter-DSP Refractometers: R1, R2, R3, R4, and R5. 2. The laboratory performed 17,004 chemistry tests in 2023 (CMS-116 annual volume). 3. The QAD confirmed the findings above on 9/23/2024 at 11:30 AM. D5775 COMPARISON OF TEST RESULTS -- 2 of 4 -- CFR(s): 493.1281(a)(c) (a) If a laboratory performs the same test using different methodologies or instruments, or performs the same test at multiple testing sites, the laboratory must have a system that twice a year evaluates and defines the relationship between test results using the different methodologies, instruments, or testing sites. (c) The laboratory must document all test result comparison activities. This STANDARD is not met as evidenced by: Based on lack of documentation and interview with the Quality Assurance Director (QAD), the laboratory failed to evaluate, twice a year, the relationship between test results for 5 of 5 Reichart TS Meter-DSP analyzers from 11/21/2022 to the day of the survey. Findings include: 1. On the day of the survey, 09/23/2024 at 11:30 AM, the laboratory could not provide documentation of the biannual comparison of test results between 5 of 5 Reichart TS Meter-DSP analyzers for Total Protein performed from 11 /21/2022 to the date of the survey. 2. The laboratory performed 17,004 chemistry tests in 2023 (CMS-116 annual volume). 3. The QAD confirmed the findings above on 09 /23/2024 at 11:30 AM. D5805 TEST REPORT CFR(s): 493.1291(c) The test report must indicate the following: (c)(1) For positive patient identification, either the patient's name and identification number, or a unique patient identifier and identification number. (c)(2) The name and address of the laboratory location where the test was performed. (c)(3) The test report date. (c)(4) The test performed. (c)(5) Specimen source, when appropriate. (c)(6) The test result and, if applicable, the units of measurement or interpretation, or both. (c)(7) Any information regarding the condition and disposition of specimens that do not meet the laboratory's criteria for acceptability. This STANDARD is not met as evidenced by: Based on review of patient tests reports and interview with the Quality Assurance Director (QAD), the laboratory failed to include the laboratory's address on all patient test reports from June 19, 2024 to the day of survey. Findings include: 1. On the day of survey, 9/23/2024 document review of patient test reports revealed that the laboratory failed to include the laboratory's address on all patient reports from June 19, 2024 to the day of survey. 2. The laboratory performed 17,004 chemistry tests in 2023 (CMS-116 annual volume). 3. The QAD confirmed the evidence above on 9/23 /2024 at 11:00 AM. D6051 TECHNICAL CONSULTANT RESPONSIBILITIES CFR(s): 493.1413(b)(8)(v) The procedures for evaluation of the competency of the staff must include, but are not limited to assessment of test performance through testing previously analyzed specimens, internal blind testing samples or external proficiency testing samples. This STANDARD is not met as evidenced by: Based on review of competency assessment records, and interview with the Quality -- 3 of 4 -- Assurance Director (QAD) the laboratory failed to evaluate test performance through either blind samples, proficiency testing or previously analyzed samples from 11/21 /2022 to the day of survey. Findings include: 1. On the day of survey, 9/23/2024 review of testing personnel (TP) competency assessments, revealed the laboratory failed to evaluate test performance through either blind samples, proficiency testing, or previously analyzed samples for 7 of 7 TP (CMS 209 TP #2, #3, #4, #5, #6, #7, and #8) from 11/21/2022 to 9/23/2024. 2. The QAD confirmed the evidence above on 9/23 /2024 at 10:30 AM. -- 4 of 4 --
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Survey Type: Standard
Survey Event ID: XNMZ11
Deficiency Tags: D5407 D6021 D6021 D5407
Summary Statement of Deficiencies D5407 PROCEDURE MANUAL CFR(s): 493.1251(d) Procedures and changes in procedures must be approved, signed, and dated by the current laboratory director before use. This STANDARD is not met as evidenced by: Based on a review of the laboratory's procedure manuals and an interview with the quality manager (QM), the laboratory failed to ensure that all procedures were approved, signed, and dated by the current laboratory director (LD) before use from 05 /31/2022 to the date of the survey. Findings include: 1. On the date of the survey, 11 /21/2022 at 10:01 am, a review of the laboratory's procedure manuals revealed that the laboratory director did not review and approve the current procedures in use from 05 /31/2022 to 11/21/2022. 2. The Backup Medical Director & Lab Director Job Spec states, "Review and approve the CLIA-defined moderate complexity test procedures, as required." 3. Patient testing was performed from 05/31/2022 to the date of the survey. 4. The QM confirmed the finding above on 11/21/2022 around 11:45 am. D6021 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(5) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(5) Ensure that quality assessment programs are established and maintained to assure the quality of laboratory services provided. This STANDARD is not met as evidenced by: Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Based on a review of the laboratory's quality assurance (QA) and quality control (QC) records, laboratory director (LD) job specifications, and an interview with the quality manager (QM), the LD failed to ensure QA programs were established and maintained to assure the quality of laboratory services provided from 05/31/2022 to the date of the survey. Findings Include: 1. On the date of the survey, 11/21/2022 at 10:45 am, a review of the QA and QC documents revealed no documented review was performed by the LD for the following from 05/31/2022 to 11/21/2022: -Monthly and weekly QA reports -Monthly QC records for 2 of 2 Reichert TS meter-DPS refractometers -Refractometer Validation Plan for 2 of 2 Reichert TS meter-DPS refractometers performed on 05/04/2022 2. The Backup Medical Director & Lab Director Job Spec document states, "Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems." 3. The QM confirmed the findings above on 11/21/2021 around 11:45 am. -- 2 of 2 --
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