Long Beach Department Of Health

CLIA Laboratory Citation Details

2
Total Citations
4
Total Deficiencyies
4
Unique D-Tags
CMS Certification Number 05D0688088
Address 2525 Grand Ave Ste 260, Long Beach, CA, 90815
City Long Beach
State CA
Zip Code90815
Phone(562) 570-4000

Citation History (2 surveys)

Survey - February 6, 2020

Survey Type: Standard

Survey Event ID: W56611

Deficiency Tags: D5209 D6120 D6030

Summary:

Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on the lack of documentation and interview with the laboratory director (LD), technical supervisor (TS), and testing personnel on February 6, 2020 at approximately 11:45 am, as specified in the personnel requirements in subpart M, the laboratory failed to establish and follow written policies and procedures to assess testing personnel competency. Findings include: a. The laboratory had two (2) testing personnel. b. Two out of two of the testing personnel listed on the CMS-209 Form, did not have documentation of training or competency for the tests performed at the laboratory. c. This deficient practice was affirmed by interview with the LD and the TS on February 6, 2020 at approximately 11:45 am. d. The laboratory reportedly performs approximately 4,770 tests annually. D6030 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(12) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(12) Ensure that policies and procedures are established for monitoring individuals who conduct preanalytical, analytical, and postanalytical phases of testing to assure that they are competent and maintain their competency to process specimens, perform test procedures and report test results promptly and Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- proficiently, and whenever necessary, identify needs for remedial training or continuing education to improve skills; This STANDARD is not met as evidenced by: Based on the lack of laboratory personnel competency evaluation, the lack of laboratory written policies and procedures for assessing individual performances, and interview with the technical supervisor; the Laboratory Director failed to ensure that policies and procedures are established and followed for monitoring individuals who conduct preanalytical, analytical, and postanalytical phases of testing to assure that they are competent and maintain their competency to process specimens, perform test procedures, and report test results promptly and proficiently, and whenever necessary, identify needs for remedial training or continuing education to improve skills. See D5209 and D6120. D6120 TECHNICAL SUPERVISOR RESPONSIBILITIES CFR(s): 493.1451(b)(7)(8) (7) The technical supervisor is responsible for identifying training needs and assuring that each individual performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed; (8) Evaluating the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently. This STANDARD is not met as evidenced by: Based on the review of personnel training and competency assessments documentation on February 6, 2020, the technical supervisor failed to evaluate the competency of all testing personnel and assure that the staff maintain their competency to perform test procedures and report test results promptly, accurately, and proficiently. See D5209. -- 2 of 2 --

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Survey - February 8, 2018

Survey Type: Standard

Survey Event ID: Q3XT11

Deficiency Tags: D5217

Summary:

Summary Statement of Deficiencies D5217 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(c)(1) At least twice annually, the laboratory must verify the accuracy of any test or procedure it performs that is not included in subpart I of this part. This STANDARD is not met as evidenced by: Based on review of 2017 laboratory documents verifying accuracy of the Trioplex PCR test for Zika virus, Dengue virus, and Chikunganya virus, and patients test results; the lack of laboratory documents, and interview with the Laboratory Director, the laboratory failed to at least twice annually verify the accuracy of testing in 2017. Findings include: a. The laboratory participated in CDC's proficiency testing program for 2017 as the means to satisfy the requirement to verify the accuracy of the Trioplex assay testing for Zika virus, Dengue virus, and Chikunganya virus. The results were acceptable and thus, accuracy was verified. However, CDC provided only one event. b. The laboratory was unable to provide for review additional documents verifying the accuracy of the Trioplex test system at least a second time in 2017. c. The Laboratory Director affirmed (2/08/18) the aforementioned lack of documents, and thus, the failure to meet the requirement to verify accuracy at least twice annually. d. The reliability and quality of results reported could not be assured. Based on the stated estimated annual tests volumes, the laboratory reported approximately 702 results in 2017. A few examples are as follows: Date (results reported) one Accession ------------------------------------------------------------- 3/27/17 (6) 1701279 10/23/17 (9) 1703964 12/11/17 (18) 1704760 Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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