CLIA Laboratory Citation Details
33D0689665
Survey Type: Special
Survey Event ID: MPWK11
Deficiency Tags: D2000 D6015 D2000 D6015
Summary Statement of Deficiencies D2000 ENROLLMENT AND TESTING OF SAMPLES CFR(s): 493.801 Each laboratory must enroll in a proficiency testing (PT) program that meets the criteria in subpart I of this part and is approved by HHS. The laboratory must enroll in an approved program or programs for each of the specialties and subspecialties for which it seeks certification. The laboratory must test the samples in the same manner as patients' specimens. For laboratories subject to 42 CFR part 493 published on March 14, 1990 (55 FR 9538) prior to September 1, 1992, the rules of this subpart are effective on September 1, 1992. For all other laboratories, the rules of this subpart are effective January 1, 1994. This CONDITION is not met as evidenced by: Based on a proficiency testing (PT) desk review of Center for Medicaid and Medicare Service (CMS) PT data reports, the laboratory failed to enroll in an approved PT program for the specialties General Immunology, Endocrinology, Chemistry and Hematology for the calendar year 2021. D6015 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4) Ensure that the laboratory is enrolled in an HHS approved proficiency testing program for the testing performed. This STANDARD is not met as evidenced by: Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Based on PT desk review of the CMS PT data reports, the laboratory director failed to enroll the laboratory in an approved Health and Human Services (HHS) PT program for the specialties General Immunology, Endocrinology, Chemistry and Hematology for the calendar year 2021. Refer to D2000. -- 2 of 2 --
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Survey Type: Special
Survey Event ID: 4XME11
Deficiency Tags: D2016 D2016 D2093 D2096 D2104 D6000 D2093 D2096 D2104 D6000 D6016 D6016
Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on a proficiency testing (PT) desk review of the Center for Medicare and Medicaid Services (CMS) PT reports and PT records from the American Proficiency Institute (API) PT program, the laboratory failed to participate and perform successfully in a PT program, approved by CMS, for the test analyte Total Cholesterol. The following scores were assigned: 2019 first event = 60% 2019 second event = 100% 2019 third event = 0% [non-participation] This is considered unsuccessful PT performance. Refer to D2096. D2093 ROUTINE CHEMISTRY Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- CFR(s): 493.841(d) Failure to return proficiency testing results to the proficiency testing program within the time frame specified by the program is unsatisfactory performance and results in a score of 0 for the testing event. This STANDARD is not met as evidenced by: Based on a PT desk review of the CMS PT reports and PT records from the API PT program, the laboratory failed to participate and perform successfully in a PT program, approved by CMS, for the specialty Chemistry and the test analytes Amylase, HDL Cholesterol, Total Iron ( T Fe), Magnesium (Mg), Triglyceride and Uric Acid. The following scores were assigned: 2019 third event = 0% [non- participation] This is considered unsatisfactory PT performance. D2096 ROUTINE CHEMISTRY CFR(s): 493.841(f) Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on a PT desk review of the CMS PT reports and PT records from the API PT program, the laboratory failed to participate and perform successfully in a PT program, approved by CMS, for the test analyte Total Cholesterol. The following scores were assigned: 2019 first event = 60% 2019 second event = 100% 2019 third event = 0% [non-participation] This is considered unsuccessful PT performance. D2104 ENDOCRINOLOGY CFR(s): 493.843(d) Failure to return proficiency testing results to the proficiency testing program within the time frame specified by the program is unsatisfactory performance and results in a score of 0 for the testing event. This STANDARD is not met as evidenced by: Based on a PT desk review of the CMS PT reports and PT records from the API PT program, the laboratory failed to participate and perform successfully in a PT program, approved by CMS, for the sub-specialty Endocrinology and the test analytes T3-uptake, Thyroid Stimulating Hormone (TSH), Thyroxine (T4) and Triiodothyronine (T3). The following scores were assigned: 2019 third event = 0% [non-participation] This is considered unsatisfactory PT performance. D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. -- 2 of 3 -- This CONDITION is not met as evidenced by: Based on PT desk review of the PT CMS data reports and API PT program records, the laboratory director failed to fulfill the laboratory director's responsibilities and ensure that the laboratory achieved a satisfactory performance and successfully participate in a PT program, for the speciality Chemistry and sub-speciality Endocrinology and the test analytes Total Cholesterol, Amylase, HDL Cholesterol, T Fe, Mg, Triglyceride, Uric Acid and T3-uptake, TSH, T4 and T3. Refer to D6016. D6016 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(i) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4)(i) Ensure that the proficiency testing samples are tested as required under Subpart H of this part; This STANDARD is not met as evidenced by: Based on PT desk review of the PT CMS data reports and API PT program records, the laboratory director failed to fulfill the laboratory director's responsibilities and ensure that the laboratory achieved a satisfactory performance and successfully participate in a PT program, for the specialty Chemistry and sub-specialty Endocrinology and the test analytes Total Cholesterol, Amylase, HDL Cholesterol, T Fe, Mg, Triglyceride, Uric Acid and T3-uptake, TSH, T4 and T3. The following scores were assigned: Total Cholesterol. 2019 second event = 60% 2019 second event = 100% 2019 third event = 0% [non-participation] This is considered unsuccessful PT performance. Speciality Chemistry and Amylase, HDL Cholesterol, T Fe, Mg, Triglyceride and Uric Acid. 2019 third event = 0% [non-participation] Specialty Endocrinology and the test analytes T3-uptake, TSH, T4 and T3. The following scores were assigned: 2019 third event = 0% [non-participation] This is considered unsatisfactory PT performance. -- 3 of 3 --
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Survey Type: Special
Survey Event ID: JJCM11
Deficiency Tags: D2016 D2076 D2084 D6000 D6016 D2016 D2076 D2084 D6000 D6016
Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on a proficiency testing ( PT) desk review of the Center for Medicare and Medicaid Services (CMS) PT reports and PT records from the American Proficiency Institute (API) PT program, the laboratory failed to participate and perform successfully in a PT program, approved by CMS, for the test analyte IgM. The following scores were assigned: 2018 second event = 0% [failure to participate] 2018 third event = 40% This is considered a unsuccessful PT performance. Refer to D2084 D2076 GENERAL IMMUNOLOGY CFR(s): 493.837(b) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- Failure to attain an overall testing event score of at least 80 percent is unsatisfactory performance. This STANDARD is not met as evidenced by: Based on a PT desk review of the CMS PT reports and PT records from the API PT program, the laboratory failed to participate and perform successfully in a PT program, approved by CMS, for the specialty General Immunology and test analytes IgG, IgA and IgE. 2018 second event = 0% [failure to participate] This is considered unsatisfactory PT performance D2084 GENERAL IMMUNOLOGY CFR(s): 493.837(f) Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on a PT desk review of the CMS PT reports and PT records from the API PT program, the laboratory failed to participate and perform successfully in a PT program, approved by CMS, for the test analyte IgM. The following scores were assigned: 2018 second event = 0% [failure to participate] 2018 third event = 40% This is considered a unsuccessful PT performance. D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: Based on PT desk review of the CMS PT and API PT program records, the laboratory director failed to fulfill the laboratory director's responsibilities and ensure that the laboratory achieved a satisfactory performance and successfully participate in a PT program, approved by CMS, for the specialty General Immunology and test analytes IgM, IgA, IgE and IgG. Refer to D6016. D6016 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(i) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4)(i) Ensure that the proficiency testing samples are tested as required under Subpart H of this part; -- 2 of 3 -- This STANDARD is not met as evidenced by: Based on PT desk review of the CMS PT and API PT program records, the laboratory director failed to fulfill the laboratory director's responsibilities and ensure that the laboratory achieved a satisfactory performance and successfully participate in a PT program, approved by CMS, for the test analyte IgM. The following scores were assigned: 2018 second event = 0% [failure to participate] 2018 third event = 40% This is considered a unsuccessful PT performance. General Immunology and IgA, IgE and IgG. 2018 second event = 0% [failure to participate] This is considered unsatisfactory PT performance -- 3 of 3 --
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Survey Type: Standard
Survey Event ID: C2MT11
Deficiency Tags: D1001 D5401 D5413 D5439 D5469 D6020 D6021 D1001 D5401 D5413 D5439 D5469 D6020 D6021
Summary Statement of Deficiencies D1001 CERTIFICATE OF WAIVER TESTS CFR(s): 493.15(e) Laboratories eligible for a certificate of waiver must-- (1) Follow manufacturers' instructions for performing the test; and (2) Meet the requirements in subpart B, Certificate of Waiver, of this part. This STANDARD is not met as evidenced by: Based on the surveyor's review of Quality Control (QC) records and an interview with the technical consultant, the laboratory failed to follow the manufacturer's instructions for performing external positive and negative controls for the Siemens Multistix 10SG Urinalysis Reagent Strips from March 2017 until date of survey and for the Bio-Fire Respiratory Panel since February 2018 to date of survey. The laboratory also did not have procedures or package inserts available for review for all waived testing performed. FINDINGS: 1. At approximately 11:00 AM on June 6, 2018, the technical consultant confirmed that the Siemens Multistix 10 SG Reagent Strips requires that external positive and negative controls are tested with each new vial of reagent strips. Documentation for the required external control testing was not available since March 2017 to date of survey. Approximately 100 patients have been tested in that time frame. 2. At approximately 11:10 AM on June 6, 2018, the technical consultant confirmed that the Bio-Fire Respiratory panel requires external QC to be run with each new test kit. Two kits had been opened since February 2018 and QC was not run. Approximately 75 patients were tested. 3. The technical consultant confirmed that the current package inserts for all the waived tests were not available at time of survey. D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: Based on a review of the laboratory procedure manual and the quality assurance documentation and an interview with the technical consultant, the laboratory is not following their monthly schedule for quality monitoring. Findings: At approximately 1:30 PM on June 6, 2018, the surveyor determined that the laboratory did not follow their procedure for the following items: 1. In January the laboratory did not perform the variance between analyzers performing the same testing. This laboratory does not have multiple analyzers performing the same test and no notation was made regarding this item. 2. In February, the laboratory did not perform the requisition, patient ID and labeling review. 3. In April, the laboratory did not perform Proficiency review and test tracking. D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (1) Water quality. (2) Temperature. (3) Humidity. (4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on surveyor review of the laboratory's temperature records and confirmed in an interview with the technical consultant and the testing person, the laboratory failed to store BioRad Liquichek controls at the proper temperature in the freezer as required by the manufacturer. FINDINGS: The Bio-Rad Liquichek controls are required to be stored at -20 to -70 degrees Celsius. During calendar year 2018 the freezer temperature was above -20 degrees Celsius for approximately 75 days. D5439 CALIBRATION AND CALIBRATION VERIFICATION CFR(s): 493.1255(b) Unless otherwise specified in this subpart, for each applicable test system the laboratory must do the following: Perform and document calibration verification procedure - (b)(1) Following the manufacturer's calibration verification instructions; (b)(2) Using the criteria verified or established by the laboratory under 493.1253(b)(3) -- (b)(2)(i) Including the number, type, and concentration of the materials, as well as acceptable limits for calibration verification; and (b)(2)(ii) Including at least a minimal (or zero) value, a mid-point value, and a maximum value near the upper limit of the range to verify the laboratory's reportable range of test results for the test system; and (b)(3) At least once every 6 months and whenever any of the following occur: (b)(3)(i) A complete change of reagents for a procedure is introduced, unless the laboratory can demonstrate that changing reagent lot numbers does not affect the range used to report patient test results, and control values are not adversely affected by reagent lot number changes. (b)(3)(ii) There is major preventive maintenance or replacement of critical parts that may influence test performance. (b)(3)(iii) Control -- 2 of 4 -- materials reflect an unusual trend or shift, or are outside of the laboratory's acceptable limits, and other means of assessing and correcting unacceptable control values fail to identify and correct the problem. (b)(3)(iv) The laboratory's established schedule for verifying the reportable range for patient test results requires more frequent calibration verification. This STANDARD is not met as evidenced by: Based on the surveyor's review of the laboratory's calibration verification records and an interview with the laboratory technical consultant and the testing person, the laboratory failed to perform calibration verification at least once every six months for chemistry, general immunology and endocrinology testing on the Beckman AU480 analyzer since March 2017. FINDINGS: At approximately 1:00 PM on June 6, 2018, the technical consultant confirmed the laboratory had not performed calibration verification on the Beckman AU-480 for all analytes with less than three calibrators. Approximately 500 patients were tested during this time period. D5469 CONTROL PROCEDURES CFR(s): 493.1256(d)(10)(g) Unless CMS Approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing, the laboratory must-- Establish or verify the criteria for acceptability of all control materials. (i) When control materials providing quantitative results are used, statistical parameters (for example, mean and standard deviation) for each batch and lot number of control materials must be defined and available. (ii) The laboratory may use the stated value of a commercially assayed control material provided the stated value is for the methodology and instrumentation employed by the laboratory and is verified by the laboratory. (iii) Statistical parameters for unassayed control materials must be established over time by the laboratory through concurrent testing of control materials having previously determined statistical parameters. (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on a review of laboratory QC records and an interview with the technical consultant, the laboratory failed to perform lot to lot verification of Streck hematology assayed controls. Findings: At approximately 12:00 PM on June 6, 2018, the technical consultant confirmed that the laboratory had not verified assayed hematology QC prior to laboratory implementation. D6020 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(5) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(5) Ensure that the quality control program is established and maintained to assure the quality of laboratory services provided. This STANDARD is not met as evidenced by: -- 3 of 4 -- Based on a review of the laboratory records and confirmed by interview with the technical consultant, the laboratory director failed to ensure that the QC program for hematology, chemistry, endocrinology and immunology testing was maintained to assure quality of laboratory services. Refer to: D1001, D5439, D5469 D6021 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(5) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(5) Ensure that quality assessment programs are established and maintained to assure the quality of laboratory services provided. This STANDARD is not met as evidenced by: Based on a review of the laboratory quality assessment records (QA), and interview with the technical consultant, the laboratory director failed to follow the laboratory's QA procedures. Findings Include: At approximately 2:15 PM on June 6, 2018, the technical consultant confirmed that although monthly QA reviews were performed , the reviews did not follow the schedule laid out in the QA procedure. Refer to D5413 and D5401. -- 4 of 4 --
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