Madison Medical Urology

CLIA Laboratory Citation Details

2
Total Citations
29
Total Deficiencyies
13
Unique D-Tags
CMS Certification Number 52D0390513
Address 2350 N Lake Dr Suite 306, Milwaukee, WI, 53211
City Milwaukee
State WI
Zip Code53211
Phone414 298-7106
Lab DirectorCHRISTOPHER KEARNS

Citation History (2 surveys)

Survey - June 26, 2024

Survey Type: Standard

Survey Event ID: TJO111

Deficiency Tags: D5211 D5209 D5805 D5211 D5807 D5805 D6046 D5807 D6046

Summary:

Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on surveyor review of laboratory procedures and competency assessments, and interview with the regional director, staff A, the laboratory did not follow their written policies for training and competency evaluation for one of one current testing personnel. Findings include: 1. Review of the "Quality Assurance Program" procedure stated "Personnel performing non-waived testing must have an initial, six month and annual competency check". Further reviewed stated: "v. Compete assessment will include but is not limited to the following elements: 1. Direct observation of routine patient test performance, including patient preparation (if applicable), specimen handling, processing, and testing. 2. Monitoring the recording and reporting of test results. 3. Review of intermediate test results or worksheets, quality control records, proficiency testing results, and preventative maintenance records. 4. Direct observation of performance of instrument maintenance and function checks. 5. Assessment of test performance through testing previously analyzed specimens, internal blinc testing samples or external proficiency testing samples. 6. Assessment of problem solving skills." 2. Review of competency assessment records showed no documentation of annual competency assessment for staff B in 2023 to include all six elements. 3. Interview with staff A on June 26, 2024, at 1:15 PM confirmed the laboratory did not follow their written policies for competency assessment. D5211 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(a) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- The laboratory must review and evaluate the results obtained on proficiency testing performed as specified in subpart H of this part. This STANDARD is not met as evidenced by: Based on surveyor review of American Proficiency Institute (API) proficiency testing (PT) records and interview with the regional director, staff A, the laboratory did not review and evaluate the results obtained on proficiency testing performed for four of six events reviewed. Findings include: 1. Review of API PT records show the no documentation of review and evaluatation of PT results for the following events: 2022 Hematology/Coagulation-3rd Event 2023 Hematology/Coagulation-2nd Event and 3rd Event 2024 Hematology/Coagulation-1st Event 2. Interview with staff A on June 26, 2024 at 1:18 PM confirmed the laboratory did not review and evaluate PT results. D5805 TEST REPORT CFR(s): 493.1291(c) The test report must indicate the following: (c)(1) For positive patient identification, either the patient's name and identification number, or a unique patient identifier and identification number. (c)(2) The name and address of the laboratory location where the test was performed. (c)(3) The test report date. (c)(4) The test performed. (c)(5) Specimen source, when appropriate. (c)(6) The test result and, if applicable, the units of measurement or interpretation, or both. (c)(7) Any information regarding the condition and disposition of specimens that do not meet the laboratory's criteria for acceptability. This STANDARD is not met as evidenced by: Based on surveyor review of a urine microscopic patient test report in the electronic medical record (EMR) and interview with the regional director, staff A, the test report did not show the name and address of the laboratory where the test was performed for two of two patients reviewed. Findings include: 1. Review of the urine microscopic test report for patient 1 and patient 2 in the EMR showed no evidence of the location of testing. The only location reference was to "a test clinic". 2. Interview with staff A on June 26, 2024, at 1:20 PM confirmed the test report did not show the name and address of the laboratory. This is a repeat deficiency from July 6, 2022. D5807 TEST REPORT CFR(s): 493.1291(d) Pertinent "reference intervals" or "normal" values, as determined by the laboratory performing the tests, must be available to the authorized person who ordered the tests and, if applicable, the individual responsible for using the test results. This STANDARD is not met as evidenced by: Based on survey review of laboratory procedures and patient urinalysis test reports and interview with the regional director, staff A, the reference ranges were not available to authorized personnel who ordered the test for two of two patient reviewed. Findings include: 1. Review of the "PPM-Microscopic Urinalysis Examination (POC)" procedure showed the approved reference ranges to include: "A. Red Blood Cell (RBC): 0-2/high powered field (hpf) B. White Blood Cell (WBC): 0.5 /hpf C. Bacteria: None Seen D. Epithelial Cells: None-Few E. Mucus: None-Present -- 2 of 3 -- F. Amorphous Crystals: None-Present G. Hyaline Cast: 0.1/low power field (lpf) H. Other elements: None seen." 2. Review of patient 1 and patient 2 in the Electronic Health Record (EHR) showed no reference ranges listed on the report. 3. Interview with staff A on June 26, 2024, at 1:20 PM confirmed the reference ranges for urine microscopic results were not available to authorized personnel in the EHR. D6046 TECHNICAL CONSULTANT RESPONSIBILITIES CFR(s): 493.1413(b)(8) (b) The technical consultant is responsible for-- (b)(8) Evaluating the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently. This STANDARD is not met as evidenced by: Based on competency assessment records and interview with the regional director, staff A, the technical consultant did not document competency assessment for one of one testing personnel responsible for urine microscopy testing in the laboratory in 2023. Findings include: 1. Review of competency assessments for the laboratory showed no documentation of competency assessment for urine microscopy testing in the laboratory for 2023. 2. Interview with staff A on June 26, 2024, at 1:15 PM, confirmed the technical consultant did not document competency assessment for testing personnel performing urine microscopy testing in 2023. This is a repeat deficiency from July 6, 2022 -- 3 of 3 --

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Survey - July 6, 2022

Survey Type: Standard

Survey Event ID: 1OT811

Deficiency Tags: D3031 D5403 D5407 D5407 D5805 D5805 D6000 D6021 D6000 D6029 D6021 D6030 D6029 D6046 D6030 D6070 D6046 D6070 D3031 D5403

Summary:

Summary Statement of Deficiencies D3031 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(3) Analytic systems records. Retain quality control and patient test records (including instrument printouts, if applicable) and records documenting all analytic systems activities specified in 493.1252 through 493.1289 for at least 2 years. This STANDARD is not met as evidenced by: Based on surveyor review of laboratory records and the Centers for Medicare and Medicaid Services (CMS) Form CMS-116 submitted by the laboratory and interview with testing personnel, the laboratory retained none of the urine microscopic intermediate test records for the 1,204 microscopic examinations testing personnel performed in 2021. Findings include: 1. Review of laboratory records showed no evidence of patient test records other than the test report in the electronic medical record (EMR). 2. Review of Form CMS-116 "Clinical Laboratory Improvement Amendments (CLIA) Application for Certification", Section VIII, Non-Waived Testing, showed the laboratory performed 1,204 non-waived urinalysis tests in 2021. 3. Interview with testing personnel (staff A) on July 6, 2022 at 10:35 AM revealed testing personnel recorded microscopic test results on the printout from the CLINITEK Status analyzer and confirmed testing personnel discarded the printouts with patient test records after entering the results into the EMR. D5403 PROCEDURE MANUAL CFR(s): 493.1251(b) The procedure manual must include the following when applicable to the test procedure: (1) Requirements for patient preparation; specimen collection, labeling, storage, preservation, transportation, processing, and referral; and criteria for specimen acceptability and rejection as described in 493.1242. (2) Microscopic examination, including the detection of inadequately prepared slides. (3) Step-by-step Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 6 -- performance of the procedure, including test calculations and interpretation of results. (4) Preparation of slides, solutions, calibrators, controls, reagents, stains, and other materials used in testing. (5) Calibration and calibration verification procedures. (6) The reportable range for test results for the test system as established or verified in 493.1253. (7) Control procedures. (8)

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