Margaret R Pardee Memorial Hospital

CLIA Laboratory Citation Details

3
Total Citations
22
Total Deficiencyies
11
Unique D-Tags
CMS Certification Number 34D1093815
Address 800 North Justice Street, Hendersonville, NC, 28791
City Hendersonville
State NC
Zip Code28791
Phone(828) 696-1000

Citation History (3 surveys)

Survey - August 14, 2024

Survey Type: Standard

Survey Event ID: J9FV11

Deficiency Tags: D5291 D5291 D5403 D5421 D6013 D6031 D5403 D5421 D6013 D6031

Summary:

Summary Statement of Deficiencies D5291 GENERAL LABORATORY SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1239(a) The laboratory must establish and follow written policies and procedures for an ongoing mechanism to monitor, assess, and, when indicated, correct problems identified in the general laboratory systems requirements specified at 493.1231 through 493.1236. This STANDARD is not met as evidenced by: Based on the absence of a quality assessment plan on 8/14/2024, the laboratory failed to establish and follow written policies and procedures to monitor, assess and correct identify problems. The evidence includes the following: 1. The laboratory failed to establish policies and procedures to ensure confidentiality of patient information throughout all phases of the testing process; 2. The laboratory failed to establish policies and procedures to ensure positive identification and integrity of patients' specimens through all phases of testing; 3. The laboratory failed to establish policies and procedure to identify and document all complaints and problems reported to the laboratory; 4. The laboratory failed to establish policies and procedures to identify and document problems that occur because of a breakdown in communication between the lab and an authorized person who orders or receives test results. D5403 PROCEDURE MANUAL CFR(s): 493.1251(b) (b) The procedure manual must include the following when applicable to the test procedure: (b)(1) Requirements for patient preparation; specimen collection, labeling, storage, preservation, transportation, processing, and referral; and criteria for specimen acceptability and rejection as described in 493.1242. (b)(2) Microscopic examination, including the detection of inadequately prepared slides. (b)(3) Step-by- step performance of the procedure, including test calculations and interpretation of Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- results. (b)(4) Preparation of slides, solutions, calibrators, controls, reagents, stains, and other materials used in testing. (b)(5) Calibration and calibration verification procedures. (b)(6) The reportable range for test results for the test system as established or verified in 493.1253. (b)(7) Control procedures. (b)(8)

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Survey - October 22, 2021

Survey Type: Standard

Survey Event ID: CZRW11

Deficiency Tags: D5211 D5413 D5211 D5413

Summary:

Summary Statement of Deficiencies D5211 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(a) The laboratory must review and evaluate the results obtained on proficiency testing performed as specified in subpart H of this part. This STANDARD is not met as evidenced by: Based on review of the laboratory's CAP(College of American Pathologists) PT (Proficiency testing) records and absence of documentation 10/22/21, the laboratory failed to ensure that all PT reports were reviewed by the appropriate staff to evaluate the laboratory's performance and to identify any problems that require

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Survey - February 5, 2020

Survey Type: Special

Survey Event ID: 2K7J11

Deficiency Tags: D2016 D2131 D6000 D6016 D2016 D2131 D6000 D6016

Summary:

Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on desk review of CMS (Centers for Medicare and Medicaid Services) Casper reports 153D and 155D and desk review of 2018 and 2019 CAP (College of American Pathologists) proficiency testing results 2/5/20, the laboratory failed to successfully participate in proficiency testing for the specialty of hematology in two consecutive testing events. See the deficiency cited at D2131. D2131 HEMATOLOGY CFR(s): 493.851(g) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- Failure to achieve an overall testing event score of satisfactory performance for two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on desk review of CMS (Centers for Medicare and Medicaid Services) Casper reports 153D and 155D and desk review of 2018 and 2019 CAP (College of American Pathologists) proficiency testing results 2/5/20, the laboratory failed to successfully participate in proficiency testing for the specialty of hematology in two consecutive testing events. Desk review of CMS Casper report 155D and 2018 and 2019 CAP proficiency testing results revealed: 1. The laboratory provided unacceptable responses for 2 of 5 samples and received a score of 60% for hemoglobin, resulting in an unsatisfactory score of 60% for hematology on the 2018 SO-C test event. 2. The laboratory provided unacceptable responses for 2 of 5 samples and received a score of 60% for hemoglobin, resulting in an unsatisfactory score of 60% for hematology on the 2019 SO-A test event. D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: Based on desk review of CMS (Centers for Medicare and Medicaid Services) Casper reports 153D and 155D and desk review of 2018 and 2019 CAP (College of American Pathologists) proficiency testing results 2/5/20, the laboratory director failed to provide overall management and direction to ensure successful proficiency testing participation. See the deficiency cited at D6016. D6016 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(i) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4)(i) Ensure that the proficiency testing samples are tested as required under Subpart H of this part; This STANDARD is not met as evidenced by: Based on desk review of CMS (Centers for Medicare and Medicaid Services) Casper reports 153D and 155D and desk review of 2018 and 2019 CAP (College of American Pathologists) proficiency testing results 2/5/20, the laboratory director failed to ensure successful participation in proficiency testing as required in subpart H. Desk review of CMS Casper report 155D and 2018 and 2019 CAP proficiency testing results revealed: 1. The laboratory provided unacceptable responses for 2 of 5 samples and received a score of 60% for hemoglobin, resulting in an unsatisfactory score of 60% for hematology on the 2018 SO-C test event. 2. The laboratory provided unacceptable -- 2 of 3 -- responses for 2 of 5 samples and received a score of 60% for hemoglobin, resulting in an unsatisfactory score of 60% for hematology on the 2019 SO-A test event. -- 3 of 3 --

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