Martell Diagnostic Laboratories

CLIA Laboratory Citation Details

2
Total Citations
7
Total Deficiencyies
6
Unique D-Tags
CMS Certification Number 24D2117720
Address 4 Strathmore Road, Natick, MA, 01760
City Natick
State MA
Zip Code01760
Phone(508) 650-6218

Citation History (2 surveys)

Survey - March 2, 2024

Survey Type: Standard

Survey Event ID: F4ZW11

Deficiency Tags: D5217 D6128 D0000 D6079

Summary:

Summary Statement of Deficiencies D0000 Martell Diagnostic Laboratories was found to be out of compliance with the regulations of the Clinical Laboratory Improvement Amendments of 1988 (42 C.F.R. part 493) upon completion of the recertification survey performed on March 2, 2024. The following standard-level deficiencies were cited: 493.1236 Evaluation of proficiency testing performance 493.1451 Technical supervisor responsibilities 493.1445 Laboratory director responsibilities . D5217 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(c)(1) At least twice annually, the laboratory must verify the accuracy of any test or procedure it performs that is not included in subpart I of this part. This STANDARD is not met as evidenced by: . Based on document review and interview with laboratory personnel, the laboratory failed to verify the accuracy of one of two tests at least twice annually in 2022 and failed to verify the accuracy of two of two tests at least twice annually in 2023. Findings are as follows: 1. The laboratory offered proprietary PDL-1 and HER2 testing as confirmed by the General Supervisor (GS) during a tour of the laboratory at 1:05 p.m. on 03/02/24. 2. PDL-1 and HER2 accuracy verification was required three times annually as established in the Proficiency Testing procedure located in the Procedure Manual. 3. Documentation of PDL-1 accuracy verification was not found in laboratory records from 2022. Documentation of PDL-1 and HER2 accuracy verification was not found in laboratory records from 2023. The laboratory was unable to provide the missing accuracy verification records upon request. 4. The laboratory performed HER2 testing on patient specimens in 2022. The laboratory did not not perform HER2 testing on patient specimens in 2023 and did not perform PDL- 1 testing on patient specimens in 2022 or 2023. 5. In an interview at 3:20 p.m. on 03 /02/24, the GS confirmed the above finding. *This deficiency was previously cited during the 10/05/20 survey* . Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- D6079 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(a)(b) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, record and report test results promptly, accurately and proficiently, and for assuring compliance with the applicable regulations. (a) The laboratory director, if qualified, may perform the duties of the technical supervisor, clinical consultant, general supervisor, and testing personnel, or delegate these responsibilities to personnel meeting the qualifications under 493.1447, 493.1453, 493.1459, and 493.1487 respectively. (b) If the laboratory director reapportions performance of his or her responsibilities, he or she remains responsible for ensuring that all duties are properly performed. This STANDARD is not met as evidenced by: . Based on review of laboratory policies and procedures, laboratory records, and interview with laboratory personnel, the Laboratory Director failed to ensure previously cited deficiencies were corrected. Findings are as follows: The following deficiencies were cited during the 10/05/20 survey and were also out of compliance on 03/02/24. 1. D5217 - the laboratory failed to verify the accuracy of one of two tests in 2022 and two of two tests in 2023. 2. D6128 - the Technical Supervisor failed to assess one of one testing personnel for competency in 2022. . D6128 TECHNICAL SUPERVISOR RESPONSIBILITIES CFR(s): 493.1451(b)(9) The technical supervisor is responsible for evaluating and documenting the performance of individuals responsible for high complexity testing at least annually after the first year, unless test methodology or instrumentation changes, in which case, prior to reporting patient test results, the individual's performance must be reevaluated to include the use of the new test methodology or instrumentation. This STANDARD is not met as evidenced by: . Based on document review and interview with laboratory personnel, the Technical Supervisor failed to assess competency at least annually for one of one testing personnel (TP) in 2022. Findings are as follows: 1. The laboratory performed proprietary HER2 testing in 2022 as confirmed by the General Supervisor (GS) during a tour of the laboratory at 1:05 p.m. on 03/02/24. 2. Testing personnel competency assessments were required annually as established in the Annual Competency Assessment procedure located in the Procedure Manual. 3. HER2 competency assessment documentation for the single TP was not found in 2022 laboratory records. The laboratory was unable to provide the missing records upon request. 4. In an interview at 3:25 p.m. on 03/02/24, the GS confirmed the above finding. *Competency assessment deficiencies were previously cited during the 10/05/20 survey* . -- 2 of 2 --

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Survey - October 5, 2020

Survey Type: Standard

Survey Event ID: 557J11

Deficiency Tags: D6120 D5217 D6127

Summary:

Summary Statement of Deficiencies D5217 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(c)(1) At least twice annually, the laboratory must verify the accuracy of any test or procedure it performs that is not included in subpart I of this part. This STANDARD is not met as evidenced by: . Based on document review and interview with laboratory personnel, the laboratory failed to verify the accuracy at least twice annually of 2 of 2 tests performed in 2019. Findings are as follows: 1. The laboratory performed proprietary testing for PDL-1 and HER2 beginning in 03/27/19 and 05/21/19, respectively, as confirmed by the General Supervisor (GS) during a tour of the laboratory at 10:05 a.m. on 10/05/20. 2. Documentation of twice annual accuracy verification of the above tests was not found in laboratory records from 2019. The laboratory was unable to provide verification documents for calendar year 2019 upon request. 3. In an interview at 10:35 a.m. on 10 /05/20, the GS confirmed the above finding. . D6120 TECHNICAL SUPERVISOR RESPONSIBILITIES CFR(s): 493.1451(b)(7)(8) (7) The technical supervisor is responsible for identifying training needs and assuring that each individual performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed; (8) Evaluating the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently. This STANDARD is not met as evidenced by: . Based on document review and interview with laboratory personnel, the Technical Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Supervisor (TS) failed to ensure 1 of 1 new testing personnel received documented training for 2 of 2 tests performed by the laboratory. Findings are as follows: 1. The laboratory performed proprietary testing for PDL-1 and HER2 beginning in 03/27/19 and 05/21/19, respectively, as confirmed by the General Supervisor (GS) during a tour of the laboratory at 10:05 a.m. on 10/05/20 2. The GS performed the PDL-1 test on 03 /27/19 and the HER2 test on 05/21/19 as indicated in laboratory records. 3. Documentation of the GS's initial training was not found during review of laboratory personnel records. The laboratory was unable to provide the missing document upon request. 4. In an interview at 10:25 a.m. on 10/05/20, the GS confirmed the above finding. . D6127 TECHNICAL SUPERVISOR RESPONSIBILITIES CFR(s): 493.1451(b)(9) The technical supervisor is responsible for evaluating and documenting the performance of individuals responsible for high complexity testing at least semiannually during the first year the individual tests patient specimens. This STANDARD is not met as evidenced by: . Based on document review and interview with laboratory personnel, the Technical Supervisor failed to ensure 1 of 1 new testing personnel received a competency evaluation at least semiannually during the first year of patient specimen testing. Findings are as follows: 1. The laboratory performed proprietary testing for PDL-1 and HER2 beginning in 03/27/19 and 05/21/19, respectively, as confirmed by the General Supervisor (GS) during a tour of the laboratory at 10:05 a.m. on 10/05/20. 2. The GS performed the PDL-1 test on 03/27/19 and the HER2 test on 05/21/19 as indicated in laboratory records. 3. Documentation of the GS's initial training for the above tests was not found during review of laboratory personnel records. See D6120 4. Documentation of the GS's semiannual competency assessment for the above tests was not found during review of laboratory personnel records. The laboratory was unable to provide the missing semiannual competency assessments upon request. 5. In an interview at 10:25 a.m. on 10/05/20, the GS confirmed the above finding -- 2 of 2 --

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