Meritus Urgent Care, Llc

CLIA Laboratory Citation Details

3
Total Citations
12
Total Deficiencyies
12
Unique D-Tags
CMS Certification Number 21D1048508
Address 13620 Crayton Blvd, Hagerstown, MD, 21742
City Hagerstown
State MD
Zip Code21742
Phone(240) 313-3100

Citation History (3 surveys)

Survey - May 29, 2025

Survey Type: Special

Survey Event ID: PYRM11

Deficiency Tags: D0000 D2096 D6000 D2016 D2130 D6016

Summary:

Summary Statement of Deficiencies D0000 The following deficiencies are a result of a desk review of proficiency testing scores obtained from the national database and verified with the proficiency testing provider. The facility was found to be out of compliance with the following conditions of the CLIA program: D2016 - 42 C.F.R. 493.803 Condition: Successful participation [proficiency testing] D6000 - 42 C.F.R. 493.1403 Condition: Laboratories performing moderate complexity testing; laboratory director D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on desk review of proficiency testing (PT) records from the Certification and Survey Provider Enhanced Reporting 0155D report and American Association of Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- Bioanalysts - Medical Laboratory Evaluation, the laboratory failed to successfully participate in an approved PT program for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. The laboratory failed to successfully participate in in the specialties of routine chemistry and hematology for various analytes. Refer to D2096 and D2130. D2096 ROUTINE CHEMISTRY CFR(s): 493.841(f) (f) Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on desk review of the Certification and Survey Provider Enhanced Reporting (CASPER) 0155D report and the proficiency testing (PT) cumulative scores report from American Association of Bioanalysts - Medical Laboratory Evaluation (AAB- MLE), the laboratory failed to achieve satisfactory performance for the same routine chemistry analytes in two consecutive PT events. Findings: 1. Review of the CASPER 0155D report showed that the following analytes received a score of 0% in the 2024 3rd and 2025 1st PT events. a. Chloride b. Creatinine c. Glucose d. Potassium e. Sodium f. Urea Nitrogen 2. Review of the AAB-MLE cumulative scores report confirmed the CASPER 0155D report results. D2130 HEMATOLOGY CFR(s): 493.851(f) (f) Failure to achieve satisfactory performance for the same analyte in two consecutive events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on desk review of the Certification and Survey Provider Enhanced Reporting (CASPER) 0155D report and the proficiency testing (PT) cumulative scores report from American Association of Bioanalysts - Medical Laboratory Evaluation (AAB- MLE), the laboratory failed to achieve satisfactory performance for the same hematology analytes in two consecutive PT events. Findings: 1. Review of the CASPER 0155D report showed that the following analytes received a score of 0% in the 2024 3rd and 2025 1st PT events. a. Red blood cell count b. Hematocrit c. Hemoglobin d. White blood cell count e. Platelets 2. Review of the AAB-MLE cumulative scores report confirmed the CASPER 0155D report results. D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: Based on desk review of proficiency testing (PT) records from the Certification and -- 2 of 3 -- Survey Provider Enhanced Reporting 0155D report and American Association of Bioanalysts - Medical Laboratory Evaluation, the laboratory director failed to ensure proficiency testing samples were tested as required. Refer to D6016. D6016 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(i) (e)(4)(i) The proficiency testing samples are tested as required under Subpart H of this part; This STANDARD is not met as evidenced by: Based on desk review of proficiency testing (PT) records from the Certification and Survey Provider Enhanced Reporting 0155D report and American Association of Bioanalysts - Medical Laboratory Evaluation, the laboratory director failed to ensure proficiency testing (PT) samples were tested as required. The laboratory director failed to ensure successful participation in an approved PT program. Cross-refer to D2096 and D2130. -- 3 of 3 --

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Survey - May 8, 2023

Survey Type: Standard

Survey Event ID: 01O511

Deficiency Tags: D6041 D5805 D6046

Summary:

Summary Statement of Deficiencies D5805 TEST REPORT CFR(s): 493.1291(c) The test report must indicate the following: (c)(1) For positive patient identification, either the patient's name and identification number, or a unique patient identifier and identification number. (c)(2) The name and address of the laboratory location where the test was performed. (c)(3) The test report date. (c)(4) The test performed. (c)(5) Specimen source, when appropriate. (c)(6) The test result and, if applicable, the units of measurement or interpretation, or both. (c)(7) Any information regarding the condition and disposition of specimens that do not meet the laboratory's criteria for acceptability. This STANDARD is not met as evidenced by: Based on review of the patient's electronic medical record (EMR) and email communication with the technical consultant (TC), the laboratory failed to ensure that patient results in the EMR were linked with the correct testing laboratory. Findings: 1. Laboratory results were transferred into patient EMRs. 2. The EMR system is shared with all Meritus locations. The laboratory surveyed was identified as "Meritus Urgent Care, LLC" in the EMR. 3. Chemistry results in the EMR system for a randomly selected patient from 05/14/2021 were reviewed. The results in the EMR stated that the testing was performed at "Meritus Medical Laboratory LLC" and not "Meritus Urgent Care, LLC." 4. In an email received on 05/08/2023, the TC confirmed that "the reporting site was wrong due to an EPIC upgrade that they did fix." 5. As of 05/09 /2023, the laboratory did not have documentation of the investigation into or

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Survey - January 29, 2019

Survey Type: Standard

Survey Event ID: P25I11

Deficiency Tags: D2015 D5893 D6043

Summary:

Summary Statement of Deficiencies D2015 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(5)(6) (5) The laboratory must document the handling, preparation, processing, examination, and each step in the testing and reporting of results for all proficiency testing samples. The laboratory must maintain a copy of all records, including a copy of the proficiency testing program report forms used by the laboratory to record proficiency testing results including the attestation statement provided by the PT program, signed by the analyst and the laboratory director, documenting that proficiency testing samples were tested in the same manner as patient specimens, for a minimum of two years from the date of the proficiency testing event. (6) PT is required for only the test system, assay, or examination used as the primary method for patient testing during the PT event. This STANDARD is not met as evidenced by: Based on review of the hematology proficiency testing (PT) records and interview with the technical consultant, the laboratory did not ensure that the all PT records identified who tested each of the PT specimens. Findings: 1. The PT records from the 2017 and 2018 (6 events) were reviewed. 2. The PT attestation sheet from 2017 M-3 showed that there were 3 testing personnel signatures. The instrument printouts did not have any signatures. There was no way to identify who performed each of the 5 PT specimens tested. 3. The PT attestation sheet from 2017 M-2 showed that there were 3 testing personnel signatures. The instrument printouts did not have any signatures. There was no way to identify who performed each of the 5 PT specimens tested. 4. The PT attestation sheet from 2018 M-2 showed that there were 5 testing personnel signatures. The instrument printouts did not have any signatures. There was no way to identify who performed each of the 5 PT specimens tested. 5. During the survey on 01/29/2019 at 11:30 AM the technical consultant confirmed that the PT records did not identify which testing person performed each of the PT samples for the events listed above. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- D5893 POSTANALYTIC SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1299(b)(c) (b) The postanalytic systems quality assessment must include a review of the effectiveness of

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