Monument Avenue Pediatrics Pc

CLIA Laboratory Citation Details

2
Total Citations
14
Total Deficiencyies
7
Unique D-Tags
CMS Certification Number 49D0227708
Address 3602 Monument Ave, Richmond, VA, 23230
City Richmond
State VA
Zip Code23230
Phone(804) 358-4904

Citation History (2 surveys)

Survey - July 18, 2023

Survey Type: Standard

Survey Event ID: 45OT11

Deficiency Tags: D0000 D5401

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Monument Avenue Pediatrics, PC on July 18, 2023 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Regulations. Specific deficiency cited is as follows: D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: A. Based on review of procedures, hematology proficiency testing (PT) records, lack of documentation, and an interview, the laboratory failed to follow their PT policy for result retention/review for one (1) of five (5) PT events reviewed on the day of the inspection, July 18, 2023. Findings include: 1. Review of the laboratory's procedures revealed a Proficiency Testing protocol that stated, "all results will be printed, reviewed, and signed by the lab director and placed in the PT binder." 2. During a review of the American Association of Bioanalysts (AAB) PT results (2021 Event 3, 2022 Events 1-3, 2023 Event 1), the inspector noted no results were retained in the PT records for AAB Hematology 2022 Event 2. The inspector requested to review the results for the event outlined above. The lead nurse logged into the AAB portal and provided results for the inspector to review via screen shot. The nurse coordinator stated on 7/18/23 at approximately 3:30 PM, "I am not sure why the results are not in our PT binder." The inspector requested to review documentation that the results had been reviewed. The nurse coordinator stated at approximately 3:40 PM, "I do not have the copy where our medical director signed to show you today. They might still be in the director's office." 3. An interview with the nurse coordinator on 7/18/23 at Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- approximately 4:00 PM confirmed the above findings. B. Based on review of procedures, quality assurance (QA) protocols, analyzer maintenance records, lack of documentation, and an interview, the laboratory failed to follow their lab director (LD) approved procedure to document performance of hematology analyzer maintenance protocols during twenty-three (23) months reviewed (September 2021 to the date of the survey on July 18, 2023). Findings include: 1. Review of the laboratory's procedures revealed the following protocol: MindRay BC 3200 hematology protocol for scheduled maintenance instructions: Daily Start Up: Perform start up and verify auto background passes, perform quality control checks; Daily Shut Down: General cleaning to include the sample tube holder with alcohol swab for blood and debris, empty waste reservoir, check reagent levels; Weekly: Zap Aperture procedure, Flush Apertures, Probe Cleanser Cleaning; As Needed: EZ Cleanser Cleaning, Clean Baths, Replace Air Filter. 2. The laboratory's QA protocols included the 2021 Centers for Medicare and Medicaid Services Statement of Deficiencies

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Survey - August 18, 2021

Survey Type: Standard

Survey Event ID: RVQT11

Deficiency Tags: D0000 D2121 D5221 D5311 D5403 D5429 D0000 D2121 D5221 D5311 D5403 D5429

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Monument Avenue Pediatrics, PC on August 18, 2021 by the Virginia Department of Health's Office of Licensure and Certification. The inspector noted that the laboratory performs SARS- CoV-2 (COVID-19) testing and was in compliance with the applicable COVID-19 reporting requirements. The laboratory was surveyed under 42 CFR part 493 CLIA Regulations. Specific deficiencies cited are as follows: D2121 HEMATOLOGY CFR(s): 493.851(a) Failure to attain a score of at least 80 percent of acceptable responses for each analyte in each testing event is unsatisfactory analyte performance for the testing event. This STANDARD is not met as evidenced by: Based on a review of Centers for Medicare and Medicaid Services CLIA Application and Survey Summary (CMS CASPER 96D), proficiency testing (PT) records, and an interview, the laboratory failed to attain a score of at least eighty (80) percent of acceptable responses for Hematocrit (HCT) in one (1) out of six (6) Hematology testing events reviewed. Findings include: 1. On 08/08/21, prior to the on-site survey, the inspector's review of the laboratory's CMS CASPER 96D report revealed the laboratory received a 40 % score for HCT in the first event of calendar year 2021. 2. During the onsite survey on 08/18/21, the inspector reviewed 6 American Proficiency Institute (API) hematology PT records (2019 Events 2-3, 2020 Events 1-3, 2021 Event 1). The review revealed the following failed HCT challenge scores on the 2021 1st Event: HEM-02 resulted as 14, acceptable range 15-18; HEM-03 resulted as 49, acceptable range 50-57, HEM-04 resulted as 24, acceptable range 25-30; resulting in unsatisfactory analyte performance for the testing event. 2. An exit interview with the nurse coordinator at approximately 11:15 AM confirmed the above findings D5221 EVALUATION OF PROFICIENCY TESTING PERFORMANCE Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- CFR(s): 493.1236(d) All proficiency testing evaluation and verification activities must be documented. This STANDARD is not met as evidenced by: Based on a review of proficiency testing (PT) records, lack of documentation, and an interview, the laboratory failed to document evaluation of unsatisfactory scores for three (3) of five (5) Hematocrit (HCT) and one (1) of 5 Platelet (PLT) challenges reported on the 2021 Hematology Event 1 report. Findings include: 1. Review of the laboratory's American Proficiency Institute (API) PT records (2019 Events 2-3, 2020 Events 1-3, 2021 Event 1) revealed no evidence of evaluation for each of the following failed analyte scores: 2021 API Event 1: HCT (HEM-02, HEM-03, HEM- 04), PLT (HEM-02). The inspector requested to review documentation that the laboratory evaluated the 4 unacceptable challenge results outlined above. Documentation was not available for review. 2. An exit interview with the nurse coordinator at approximately 11:15 AM confirmed the above findings D5311 SPECIMEN SUBMISSION, HANDLING, AND REFERRAL CFR(s): 493.1242(a) The laboratory must establish and follow written policies and procedures for each of the following, if applicable: (1) Patient preparation. (2) Specimen collection. (3) Specimen labeling, including patient name or unique patient identifier and, when appropriate, specimen source. (4) Specimen storage and preservation. (5) Conditions for specimen transportation. (6) Specimen processing. (7) Specimen acceptability and rejection. (8) Specimen referral. This STANDARD is not met as evidenced by: Based on a laboratory tour, review of procedures, and interviews, the laboratory failed to follow their policy for specimen labeling for two (2) of 2 collected COVID-19 Polymerase Chain Reaction molecular (PCR) patient specimens observed in the reference laboratory send out box on August 18, 2021 at 9:15 AM. Findings: 1. During a laboratory tour with the nurse coordinator at approximately 9:15 AM on 08 /18/21, the inspector noted 2 patient specimen swabs in transport media tubes with requisitions for COVID-19 PCR (dated 8/18/21) packaged in clear plastic bags and racked in a box labeled as reference lab send out testing. The inspector noted/inquired regarding the observation that neither of the 2 collected specimen tubes were labeled. The nurse coordinator stated" "our electronic medical record zebra printer is malfunctioning today and the staff plans to label the tubes once it is repaired. I will have someone label the tubes as soon as possible." 2. Review of the laboratory procedure manual revealed a policy which defined specimen identification/labeling criteria that stated: "Label all specimens with two identifiers using a sharpie pen once collected, before leaving the exam room". 3. An exit interview with the nurse coordinator at approximately 11:15 AM confirmed the above findings D5403 PROCEDURE MANUAL CFR(s): 493.1251(b) The procedure manual must include the following when applicable to the test procedure: (1) Requirements for patient preparation; specimen collection, labeling, storage, preservation, transportation, processing, and referral; and criteria for -- 2 of 4 -- specimen acceptability and rejection as described in 493.1242. (2) Microscopic examination, including the detection of inadequately prepared slides. (3) Step-by-step performance of the procedure, including test calculations and interpretation of results. (4) Preparation of slides, solutions, calibrators, controls, reagents, stains, and other materials used in testing. (5) Calibration and calibration verification procedures. (6) The reportable range for test results for the test system as established or verified in 493.1253. (7) Control procedures. (8)

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