New England Cryogenic Center, Inc

CLIA Laboratory Citation Details

2
Total Citations
13
Total Deficiencyies
6
Unique D-Tags
CMS Certification Number 22D2007508
Address 500 Donald J Lynch Blvd, Marlborough, MA, 01752
City Marlborough
State MA
Zip Code01752
Phone(800) 991-4999

Citation History (2 surveys)

Survey - April 1, 2021

Survey Type: Standard

Survey Event ID: 2SS611

Deficiency Tags: D0000 D0000 D2000 D2013 D6089 D2000 D2013 D6089

Summary:

Summary Statement of Deficiencies D0000 A CLIA recertification survey was conducted for the New England Cryogenic Center, Inc. laboratory pursuant to the Clinical Laboratory Improvement Amendments (CLIA) of 1988 and CLIA regulations at 42 CFR 493. Due to the nature of the deficiencies cited herein, the following Condition level deficiency was deemed to be not met: 42 CFR 493.801- Condition: Enrollment and Testing of Samples (Proficiency Testing). . D2000 ENROLLMENT AND TESTING OF SAMPLES CFR(s): 493.801 Each laboratory must enroll in a proficiency testing (PT) program that meets the criteria in subpart I of this part and is approved by HHS. The laboratory must enroll in an approved program or programs for each of the specialties and subspecialties for which it seeks certification. The laboratory must test the samples in the same manner as patients' specimens. For laboratories subject to 42 CFR part 493 published on March 14, 1990 (55 FR 9538) prior to September 1, 1992, the rules of this subpart are effective on September 1, 1992. For all other laboratories, the rules of this subpart are effective January 1, 1994. This CONDITION is not met as evidenced by: Based on review of the College of American Pathologists (CAP) proficiency testing (PT) records and interview with laboratory personnel on 4/1/21, it was determined that the New England Cryogenic Center, Inc. laboratory referred proficiency testing samples to another laboratory during calendar years 2018, 2019 and 2020. A total of six (6) samples were referred to the other off site laboratory. Cross Reference D2013 Standard: Enrollment and testing of samples. . D2013 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(4) The laboratory must not send proficiency testing samples or portions of proficiency Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- testing samples to another laboratory for any analysis for which it is certified to perform in its own laboratory. Any laboratory that CMS determines intentionally referred a proficiency testing sample to another laboratory for analysis may have its certification revoked for at least one year. If CMS determines that a proficiency testing sample was referred to another laboratory for analysis, but the requested testing was limited to reflex, distributive, or confirmatory testing that, if the sample were a patient specimen, would have been in full conformance with written, legally accurate and adequate standard operating procedures for the laboratory's testing of patient specimens, and if the proficiency testing referral is not a repeat proficiency testing referral, CMS will consider the referral to be improper and subject to alternative sanctions in accordance with 493.1804(c), but not intentional. Any laboratory that receives a proficiency testing sample from another laboratory for testing must notify CMS of the receipt of that sample regardless of whether the referral was made for reflex or confirmatory testing, or any other reason. This STANDARD is not met as evidenced by: Based on policy and record review of the College of American Pathologists (CAP) proficiency testing records and confirmed through an interview on 4/1/21 with the Technical Supervisor for Bacteriology and Mycology and the Laboratory Director the laboratory failed to ensure that proficiency testing samples were not sent to another laboratory as evidenced by the following: a) A review of proficiency testing results during a CLIA recertification surveys on 4/1/21 revealed that the laboratory sent out proficiency testing samples to a reference laboratory in Centennial Colorado (CLIA ID 06D0717586)for positive proficiency testing cord blood cultures for calendar years 2018, 2019 and 2020 b) The Technical Supervisor for Bacteriology and Mycology stated in an interview on 4/1/21 at 9:20 AM that the laboratory was following it's standard policy of sending out all positive cord blood cultures to the reference laboratory for identification. She was unaware that proficiency testing samples were not to be sent out to another laboratory and initially stated that the samples were sent to the reference laboratory after the proficiency testing results had been submitted to CAP as they only perform screens for positive or negative growth. However in an email received on 4/2/21 at 10:55 am she indicated that the laboratory ships out the positive bottles immediately for testing in line with the current lab SOPS, therefore the results from the reference laboratory is received prior to the CAP submission of results. c) Review of the laboratory's standard operating procedure, "Shipping Out Positive Bactec Bottles for Identification", confirmed that all positive cord blood cultures are sent to a reference laboratory for organism identification. d) A total of six (6) samples were referred to the reference laboratory between calendar years 2018 and 2020. . D6089 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(e)(4)(i) The laboratory director must ensure the proficiency testing samples are tested as required under subpart H of this part. This STANDARD is not met as evidenced by: Based on review of laboratory records and interview, the laboratory director failed to ensure the proficiency testing samples were tested as required under subpart H of this part as evidenced by the following: a) Review of proficiency testing records and interview with the Technical Supervisor on 4/1/21 at 9:20 a.m. confirmed that the -- 2 of 3 -- laboratory referred proficiency testing samples for positive cord blood cultures to a reference laboratory and received the results back prior to submitting results to the College of American Pathologists (CAP) proficiency testing program. b) A total of six (6) samples were referred to the reference laboratory between calendar years 2018 and 2020. Cross Reference D2013 Standard: Enrollment and testing of samples. -- 3 of 3 --

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Survey - December 11, 2018

Survey Type: Standard

Survey Event ID: OWO211

Deficiency Tags: D0000 D5209 D6121 D5209 D6121

Summary:

Summary Statement of Deficiencies D0000 A CLIA recertification survey was conducted for the New England Cryogenic Center, Inc. laboratory pursuant to the Clinical Laboratory Improvement Amendments (CLIA) of 1988 and CLIA regulations at 42 CFR 493. D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on record review and interview the laboratory did not have a written competency procedure which includes direct observation of testing personnel. A review of the Standard Operating Procedures manual revealed that the laboratory did not have a written competency procedure. The technical supervisor confirmed this on 12/11/18 at 10:38 AM. The laboratory performs approximately 10,000 bacteriology and mycology screens annually. D6121 TECHNICAL SUPERVISOR RESPONSIBILITIES CFR(s): 493.1451(b)(8)(i) The procedures for evaluation of the competency of the staff must include, but are not limited to direct observations of routine patient test performance, including patient preparation, if applicable, specimen handling, processing and testing. This STANDARD is not met as evidenced by: Based on record review and interview the technical supervisor failed to include direct observation when performing competency assessments of testing personnel. A review Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- of personnel records for four of four testing personnel performing and/or supervising laboratory testing revealed the fact that there was only a written test assessed for both six month and annual competencies. No direct observation of laboratory personnel performing testing was including in the competency assessment. The technical supervisor confirmed this on 12/11/18 at 10:38 AM. The laboratory performs approximately 10,000 bacteriology and mycology screens annually. -- 2 of 2 --

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