Novant Health Pediatrics Symphony Park

CLIA Laboratory Citation Details

2
Total Citations
10
Total Deficiencyies
5
Unique D-Tags
CMS Certification Number 34D2141631
Address 6010 Carnegie Boulevard, Charlotte, NC, 28209
City Charlotte
State NC
Zip Code28209
Phone(704) 384-9966

Citation History (2 surveys)

Survey - February 24, 2020

Survey Type: Special

Survey Event ID: 6N1M11

Deficiency Tags: D2016 D2130 D6000 D6016 D2016 D2130 D6000 D6016

Summary:

Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on desk review of CMS (Centers for Medicare and Medicaid Services) Casper reports 153D and 155D and desk review of 2019 API (American Proficiency Institute) proficiency testing results 2/11/20, the laboratory failed to successfully participate in proficiency testing for WBC (white blood cell) differential in two of three consecutive testing events. See the deficiency cited at D2130. D2130 HEMATOLOGY CFR(s): 493.851(f) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- Failure to achieve satisfactory performance for the same analyte in two consecutive events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on desk review of CMS (Centers for Medicare and Medicaid Services) Casper reports 153D and 155D and desk review of 2019 API (American Proficiency Institute) proficiency testing results 2/11/20, the laboratory failed to successfully participate in proficiency testing for WBC (white blood cell) differential in two of three consecutive testing events. Findings: 1. Desk review of CMS Casper report 155D and 2019 API proficiency testing results revealed the laboratory received a score of 0% for lymphocytes % and a score of 0% for granulocytes %, resulting in a score of 33% for WBC differential on the 2019 Hematology 1st event. 2. Desk review of CMS Casper report 155D and 2019 API proficiency testing results revealed the laboratory received a score of 80% for monocytes % and a score of 0% for granulocytes %, resulting in a score of 60% for WBC differential on the 2019 Hematology 3rd event. D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: Based on desk review of CMS (Centers for Medicare and Medicaid Services) Casper reports 153D and 155D and desk review of 2019 API (American Proficiency Institute) proficiency testing results 2/11/20, the laboratory director failed to provide overall management and direction to ensure successful proficiency testing participation. See the deficiency cited at D6016. D6016 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(i) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(4)(i) Ensure that the proficiency testing samples are tested as required under Subpart H of this part; This STANDARD is not met as evidenced by: Based on desk review of CMS (Centers for Medicare and Medicaid Services) Casper reports 153D and 155D and desk review of 2019 API (American Proficiency Institute) proficiency testing results 2/11/20, the laboratory director failed to ensure successful participation in proficiency testing as required in Subpart H. Findings: 1. Desk review of CMS Casper report 155D and 2019 API proficiency testing results revealed the laboratory received a score of 0% for lymphocytes % and a score of 0% for granulocytes %, resulting in a score of 33% for WBC differential on the 2019 Hematology 1st event. 2. Desk review of CMS Casper report 155D and 2019 API proficiency testing results revealed the laboratory received a score of 80% for -- 2 of 3 -- monocytes % and a score of 0% for granulocytes %, resulting in a score of 60% for WBC differential on the 2019 Hematology 3rd event. -- 3 of 3 --

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Survey - November 27, 2019

Survey Type: Standard

Survey Event ID: 67RR11

Deficiency Tags: D5437 D5437

Summary:

Summary Statement of Deficiencies D5437 CALIBRATION AND CALIBRATION VERIFICATION CFR(s): 493.1255(a) Unless otherwise specified in this subpart, for each applicable test system the laboratory must perform and document calibration procedures-- (1) Following the manufacturer's test system instructions, using calibration materials provided or specified, and with at least the frequency recommended by the manufacturer; (2) Using the criteria verified or established by the laboratory as specified in 493.1253(b) (3)-- (2)(i) Using calibration materials appropriate for the test system and, if possible, traceable to a reference method or reference material of known value; and (2)(ii) Including the number, type, and concentration of calibration materials, as well as acceptable limits for and the frequency of calibration; and (3) Whenever calibration verification fails to meet the laboratory's acceptable limits for calibration verification. This STANDARD is not met as evidenced by: Based on review of manufacturer's standard operating procedure, review of the laboratory's procedure, and review of 2018 and 2019 calibration and laboratory records 11/27/19, the laboratory failed to calibrate the Medonic-M Hematology analyzer as required by the manufacturer's instructions and laboratory procedure. Findings: The Medonic M Series hematology analyzer standard operating procedure, under Calibration, states, "Calibration must be performed more frequently than every 6 months if: -Major maintenance is performed that could affect calibration - Troubleshooting indicates a need for recalibration -The instrument is moved to another location...." Review of the laboratory's procedure, "Medonic M-Series Hematology Analyzer", revealed the following: "Calibration of the analyzer using Boule Calibrator I is required as follows: 1. Upon initial installation 2. Every six(6) months 3. Major maintenance is performed that could affect calibration 4. Troubleshooting indicating a need for recalibration 5. The instrument is moved to another location...." Review of the 2018 and 2019 calibration records revealed the Medonic M analyzer was calibrated on 11/1/18. Review of laboratory records Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- revealed the analyzer was relocated to a new facility on 1/4/19. The analyzer was not calibrated again until 5/17/19, when the 6-month calibration was due. -- 2 of 2 --

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