Patient First - Holland Road

CLIA Laboratory Citation Details

1
Total Citation
8
Total Deficiencyies
4
Unique D-Tags
CMS Certification Number 49D0228735
Address 3432 Holland Road, Virginia Beach, VA, 23452
City Virginia Beach
State VA
Zip Code23452
Phone(757) 468-1855

Citation History (1 survey)

Survey - August 16, 2023

Survey Type: Standard

Survey Event ID: MQ3811

Deficiency Tags: D5413 D5429 D6046 D0000 D0000 D5413 D5429 D6046

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Patient First-Holland Road on August 16, 2023 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Regulations. Specific deficiencies cited are as follows: D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (1) Water quality. (2) Temperature. (3) Humidity. (4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on a review of daily temperature/environment logs, lack of documentation, procedures, and interviews, the laboratory failed to retain documentation of monitoring daily relative humidity percent (%) and room/refrigerator/freezer temperatures per their protocols for two (2) of twelve (12) months in calendar year 2022 as reviewed on the date of the inspection on August 16, 2023. Findings include: 1. Review of the laboratory environmental log records for calendar year 2022 revealed no record of laboratory room temperature/humidity or refrigerator/freezer temperature monitoring for the following months: January and February - a total of 2 months lacked temperature log records. The inspector requested to review documentation of temperature logs for the 2 months outlined above. No additional records were available for review. The supervisor stated on 8/16/23 at 1:30 PM, "The monitoring is required to be documented as outlined on the temperature log sheets. These two months' requested logs have possibly been misfiled". The technical consultant (TC) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- requested time to look into the matter. 2. Review of the laboratory's procedures revealed Quality Assurance protocol that outlined daily monitoring of environmental conditions that included laboratory room temperature/ humidity and refrigerator /freezer temperatures. The inspector noted that the protocol outlined the following equipment to record: Thermometer Serial CCC04749 (Refrigerator) Thermometer Serial V53093-V53860 (Freezer) Thermometer Serial 181713367 (Room Temperature) Thermometer Serial Catalog # 240046 (Stand alone) Lot #40-041 (Refrigerator) Lot #01780551 (Freezer) Lot #913005551 (Stand alone) 3. An interview with the TC and supervisor on 8/16/23 at 2:30 PM confirmed the above findings. D5429 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(a)(1) For unmodified manufacturer's equipment, instruments, or test systems, the laboratory must perform and document maintenance as defined by the manufacturer and with at least the frequency specified by the manufacturer. This STANDARD is not met as evidenced by: Based on a review of instrument maintenance logs, lack of documentation, and interviews, the laboratory failed to retain documentation of required hematology analyzer maintenance protocols for two (2) of twelve (12) months in calendar year 2022 as reviewed on the date of the inspection on August 16, 2023. Findings include: 1. A review of the laboratory's Pentra 60+ hematology analyzer's maintenance logs revealed the following schedule of required procedures: Daily - check reagents, perform start up, general cleaning, shutdown Weekly - perform concentrated cleaning, back flush, rinse cytometer Bi-Weekly - empty cap piercing filter-monthly based on volume The inspector noted no record of the above required maintenance documentation for the months of January and February in calendar year 2022. 2. The inspector inquired regarding the above 2 month lack of documentation and requested to review

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