Pine Rest Christian Mental Health Services

CLIA Laboratory Citation Details

1
Total Citation
2
Total Deficiencyies
1
Unique D-Tag
CMS Certification Number 23D1081173
Address 300 68th Street Se, Grand Rapids, MI, 49548
City Grand Rapids
State MI
Zip Code49548
Phone(616) 258-7429

Citation History (1 survey)

Survey - March 29, 2022

Survey Type: Complaint

Survey Event ID: V00411

Deficiency Tags: D1001 D1001

Summary:

Summary Statement of Deficiencies D1001 CERTIFICATE OF WAIVER TESTS CFR(s): 493.15(e) Laboratories eligible for a certificate of waiver must-- (1) Follow manufacturers' instructions for performing the test; and (2) Meet the requirements in subpart B, Certificate of Waiver, of this part. This STANDARD is not met as evidenced by: . A. Based on record review and interview with the Director of Quality (DQ), the laboratory failed to follow manufacturers' instructions for internal quality control performance for the Medline hCG Pregnancy Test Strip (Urine) and the One Step Multi-Drug Screen Test Cup (Urine) for 2 (March 2020 to March 2022) of 2 years of testing. Findings include: 1. A review of the manufacturer's instructions for the Medline hCG Pregnancy Test Strip (Urine) revealed a section titled "Quality Control" stating, "Internal procedural controls are included in the test. A red line appearing in the control region (C) is the internal procedural control. It confirms sufficient specimen volume and correct procedural technique." 2. A review of the manufacturer's instructions for the One Step Multi-Drug Screen Test Cup (Urine) revealed a section titled "Quality Control" stating, "A procedural control is included in the test. A colored line appearing in the control line region (C) is considered an internal procedural control. It confirm sufficient specimen volume, adequate membrane wicking and correct procedural technique." 3. A phone interview on 3/31 /2022 at 4:21 pm with the DQ revealed the laboratory did not document the internal positive quality control for the testing listed above. B. Based on record review and interview with the Director of Quality (DQ), the laboratory failed to follow manufacturers' instructions for external quality control performance for the Medline hCG Pregnancy Test Strip (Urine) and the One Step Multi-Drug Screen Test Cup (Urine) for 2 (March 2020 to March 2022) of 2 years of testing. Findings include: 1. A review of the manufacturer's instructions for the Medline hCG Pregnancy Test Strip (Urine) revealed a section titled "Quality Control" stating, "A clear background is an Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- internal negative background control. If the test is working properly, the background in the result area should be white to light pink and not interfere with the ability to read the test results." 2. A phone interview on 3/31/2022 at 4:21 pm with the DQ revealed the laboratory did not document the internal negative quality control for the testing listed above. C. Based on observation, lack of a timer, and interview with the Urgent Care Manager (UCM), the laboratory failed to provide a timer for the reading of the Medline hCG Pregnancy Test Strip (Urine) for 2 (March 2020 to March 2022) of 2 years of testing. Findings include: 1. During the tour of the Urgent Care on 3/29/2022 at approximately 12:30 pm, the surveyor observed in the patient restroom where the testing is performed there was no timer present. 2. A review of the manufacturer's instructions for the Medline hCG Pregnancy Test Strip (Urine) revealed a section titled "Direction for Use" stating "Place the test strip on a non-absorbent, flat surface, start the timer and wait for the red line(s) to appear." 3. When queried on 3/29/2022 at approximately 12:30 pm, the UCM stated the medical assistants use there watches. 4. A interview on 3/29/2022 at approximately 12:30 pm, the UCM confirmed there is no set timer for the medical assistants to use to perform the laboratory testing. -- 2 of 2 --

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