Pinnacle Dermatology Dba Qualderm Partners

CLIA Laboratory Citation Details

2
Total Citations
10
Total Deficiencyies
5
Unique D-Tags
CMS Certification Number 34D0243280
Address 10512 Park Road, Suite 113, Charlotte, NC, 28210
City Charlotte
State NC
Zip Code28210
Phone(704) 542-8018

Citation History (2 surveys)

Survey - February 16, 2024

Survey Type: Standard

Survey Event ID: 9EQ511

Deficiency Tags: D5209 D5217 D5417 D6175 D5209 D5217 D5417 D6175

Summary:

Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based upon review of 2023 competency records and interview with the Practice Administrator on 2/16/24, the laboratory failed to assess the competency of their Clinical Consultant, Technical Supervisor and General Supervisor. Findings: Review of 2022 and 2023 competency records did not reveal the documentation of a competency for the individual filling the following roles: 1. Clinical Consultant 2. Technical Supervisor 3. General Supervisor In interview at approximately 9:45 a.m., the Practice Administrator confirmed the following: 1. The individual filling these roles is also Testing Personnel #2. 2. The Laboratory Director has not performed a competency on this individual for the additional roles he fills as Clinical Consultant, Technical Supervisor and General Supervisor. D5217 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(c)(1) At least twice annually, the laboratory must verify the accuracy of any test or procedure it performs that is not included in subpart I of this part. This STANDARD is not met as evidenced by: Based up review of 2023 and 2024 records, review of the laboratory's policies and interview with TP#3 (Testing Personnel), the laboratory failed to verify the accuracy of Mohs slides interpreted in the office twice annually. Findings: Review of 2023 and Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- 2024 records revealed the 2/16/24 performance of one event to verify the accuracy of Mohs slides interpreted in the office. Review of the laboratory's "Protocol for Proficiency Testing" policy states "... #5. Proficiency testing will be performed biannually." In interview at approximately 10:45 a.m., TP#3 confirmed the following: 1. An activity to verify the accuracy of Mohs slides interpreted in the office was performed on the day of the survey, 2/16/24. 2. No previous verifications of accuracy have been performed by the laboratory. D5417 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(d) Reagents, solutions, culture media, control materials, calibration materials, and other supplies must not be used when they have exceeded their expiration date, have deteriorated, or are of substandard quality. This STANDARD is not met as evidenced by: Based upon review of 2023 patient KOH (potassium hydroxide) logs and interview with the Practice Administrator on 2/16/24, the laboratory failed to discard KOH reagent when it exceeded its expiration date. Review of 2023 patient KOH logs revealed the following: 1. KOH reagent with an expiration date of 7/31/21 was in use from 2/16/23 through 7/31/23. 2. Eighteen patients were tested using the expired reagent. In interview at approximately 11:00 a.m., the Practice Administrator reviewed the patient KOH log and confirmed the findings. D6175 TESTING PERSONNEL RESPONSIBILITIES CFR(s): 493.1495(b)(1) Each individual performing high complexity testing must follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results. This STANDARD is not met as evidenced by: Based upon review of the laboratory's policies and review of 2022 and 2023 patient KOH (potassium hydroxide) logs, TP#1 (Testing Personnel) and TP#4 failed to follow the laboratory's procedure for KOH microscopy test performance. Findings: Review of the laboratory's "KOH Procedure Protocol" states "...8. Following examination by the provider, another provider is asked to blindly read the KOH specimen and verify the appropriate presence or absence of spores or hyphae. The results are documented on the KOH log form, as well as entered in the patient's electronic medical record." Review of 2022 and 2023 patient KOH logs revealed the following: 1. KOH logs have a designated column titled "Blinded/Duplicate verification" to document the results of the second provider who blindly reads KOH specimens and verifies the first provider's results. 2. There was no documentation of the performance of a second provider blindly reading a KOH specimen and verifying the first provider's results. -- 2 of 2 --

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Survey - September 6, 2018

Survey Type: Standard

Survey Event ID: MEVK11

Deficiency Tags: D5413 D5413

Summary:

Summary Statement of Deficiencies D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (1) Water quality. (2) Temperature. (3) Humidity. (4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on 2018 Temperature Monitor Log records review on 9/6/18 and staff interview, the laboratory failed to monitor the laboratory's refrigerator temperature readings to ensure that it maintained the acceptable temperature range for the storage of Dermatophyte Test Media (DTM). Findings: 1. The ACU-DTM (Dermatophyte Test Medium) Package Insert (PI) list the storage conditions as, "...For maximum shelf life, Acu-DTM should be stored at 2 Degrees to 8 Degrees C (Celsius) (36 Degree F - 46 Degrees F). DO NOT FREEZE...". 2. The laboratory refrigerator Temperature Monitor Log lists the acceptable temperature ranges as 2 Degrees to 8 Degrees C. 3. The review of the laboratory's Temperature Monitor Log during the months of May 2018 to September 2018 revealed: a. May 2018, there were 6 of 9 temperature readings were above 8 Degrees C. They are: i. 5/14/18 (9 Degrees C); ii. 5 /17/18 (9 Degrees C); iii. 5/21/18 (9 Degrees C); iv. 5/22/18 (9 Degrees C); v. 5/24/18 (9 Degrees C); and vi. 5/31/18 (10 Degrees C). b. June 2018, there were 5 of 8 temperature readings were above 8 Degrees C. They are: i. 6/4/18 (10 Degrees C): ii. 6 /7/18 (10 Degrees C); iii. 6/18/18 (10 Degrees C); iv. 6/20/18 (10 Degrees C);and, v. 6 /25/18 (9 Degrees). c. July 2018, there were 7 of 8 temperature readings were above 8 Degrees C. They are: i. 7/2/18 (10 Degrees C); ii. 7/9/18 (10 Degrees C); iii. 7/12/18 (10 Degrees C); iv. 7/16/18 (10 Degrees C); v. 7/19/18 (9 Degrees C); vi. 7/23/18 (9 Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Degrees C); and, vii. 7/26/18 (9 Degrees C). d. August 2018, there were 8 of 9 temperature readings were above 8 Degrees C. They are: i. 8/2/18 (10 Degrees C); ii. 8 /6/18 (10 Degrees C); iii. 8/9/18 (10 Degrees C); iv. 8/16/18 (9 Degrees C); v. 8/20/18 (9 Degrees C); vi. 8/23/18 (9 Degrees C); vii. 8/27/18 (10 Degrees C); and, viii. 8/30 /18 (10 Degrees C). e. September 2018, 1 of 1 temperature reading was above 8 Degrees C. It is: i. 9/6/18 (10 Degrees C). 4. Interview with the testing personnel and office manager at 11:45 a.m. revealed that they were aware of the acceptable refrigerator temperature range for the proper storage of ACU-DTM, but they did not know what to do if the temperature readings were not within that range. -- 2 of 2 --

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