Queen's Cancer Center Pob1

CLIA Laboratory Citation Details

2
Total Citations
14
Total Deficiencyies
10
Unique D-Tags
CMS Certification Number 12D2076582
Address 1380 Lusitana St Suite 608, Honolulu, HI, 96813
City Honolulu
State HI
Zip Code96813
Phone(808) 691-8777

Citation History (2 surveys)

Survey - January 25, 2023

Survey Type: Standard

Survey Event ID: IJTG11

Deficiency Tags: D5209 D5429 D6023 D6030

Summary:

Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on laboratory record review and an interview with the testing personnel and general supervisor on 01/25/2023 at 2:00 PM, it was determined that the laboratory failed to follow its written policies and procedures to assess the competency of the individual performing routine chemistry and hematology testing in 2020. The laboratory performed an annual volume of 3100 Alfa Wasserman ACE Alera comprehensive metabolic profiles and 3600 Abbott CellDyn Emerald complete blood counts. D5429 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(a)(1) For unmodified manufacturer's equipment, instruments, or test systems, the laboratory must perform and document maintenance as defined by the manufacturer and with at least the frequency specified by the manufacturer. This STANDARD is not met as evidenced by: Based on a review of ACE Alera Clinical Chemistry System Maintenance Logs and an interview with the testing personnel on 01/25/2023 at 2:30 PM, it was determined that the laboratory failed to perform and document maintenance as defined and with at least the frequency specified by the manufacturer Alfa Wasserman Diagnostic Technologies. The laboratory performed an annual volume of 3100 ACE Alera Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- comprehensive metabolic profiles. The findings include: 1. Bi-Annual maintenance to include replace ISE Pump Tubing and inspect ISE electrodes was performed once in 2021 2. Annual maintenance to include replace all ISE tubing was not documented in 2021 3. Monthly maintenance to include rinse probe and fluid lines with 10% bleach, clean bottle caps and cap connectors, perform daily sample delay/optical calibration /table offset, and clean reference housing was not documented for 3 of 12 months (April, May, July) in 2022 D6023 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(6) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(6) Ensure the establishment and maintenance of acceptable levels of analytical performance for each test system; This STANDARD is not met as evidenced by: Based on a review of ACE Alera Clinical Chemistry System Maintenance Logs and an interview with the testing personnel on 01/25/2023 at 2:30 PM, it was determined that the laboratory director failed to ensure acceptable levels of its routine chemistry analytical performance on the Alfa Wasserman ACE Alera test system were maintained. See D5429. D6030 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(12) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(12) Ensure that policies and procedures are established for monitoring individuals who conduct preanalytical, analytical, and postanalytical phases of testing to assure that they are competent and maintain their competency to process specimens, perform test procedures and report test results promptly and proficiently, and whenever necessary, identify needs for remedial training or continuing education to improve skills; This STANDARD is not met as evidenced by: Based on laboratory record review and an interview with the testing personnel and general supervisor on 01/25/2023 at 2:00 PM, it was determined that the laboratory director failed to ensure that laboratory policies and procedures for monitoring the individual conducting preanalytical, analytical and post analytical phases of routine chemistry and hematology testing were followed. See D5209. -- 2 of 2 --

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Survey - April 30, 2019

Survey Type: Standard

Survey Event ID: NDZK11

Deficiency Tags: D5209 D5221 D5291 D5407 D5411 D5429 D6019 D6023 D6030 D6031

Summary:

Summary Statement of Deficiencies D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: Based on a 04/30/2019 review of laboratory personnel competency records and an interview with the testing personnel at 08:30 a.m., it was determined that the laboratory failed to follow its written policy to annually assess employee competency. The findings include: 1. 2017 and 2018 personnel competency assessments were not available for the testing personnel performing Abbott Cell-Dyne 1800 and Cell Dyn Emerald automated hematology testing, manual hematology differential testing, Alfa Wasserman Alera chemistry testing, and Beckman Coulter Access 2 immunology test system verification testing. 2. The testing personnel stated that laboratory operations were negatively impacted by ownership and organizational changes between 2017 and 2018. 3. The laboratory performs 3500 hematology and 5200 chemistry tests annually. D5221 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(d) All proficiency testing evaluation and verification activities must be documented. This STANDARD is not met as evidenced by: Based on a 04/30/2019 review of proficiency testing records and an interview with the testing personnel at 08:30 a.m., it was determined that the laboratory failed to document its API proficiency testing evaluation and verification activities. The findings include: 1. The laboratory obtained an unacceptable grade for its sodium Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 5 -- result on sample CH-03 in the first proficiency testing event of 2017. The laboratory reported a result of 205. The acceptable range was 193-202. The comment, "No

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