CLIA Laboratory Citation Details
05D0936324
Survey Type: Special
Survey Event ID: F7ZG11
Deficiency Tags: D0000 D2130 D6016 D2016 D6000
Summary Statement of Deficiencies D0000 A proficiency testing desk review survey as performed on -07/15/2025, the laboratory was found not in compliance with the following CONDITION LEVEL DEFICIENCIES D2016 - 42 C.F.R. 493.803 Condition: Successful [proficiency testing] participation; and D6000 - 42 C.F.R. 493.1403 Condition: Laboratories performing moderate complexity testing; laboratory director. D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on review of the Certification and Survey Provider Enhanced Reporting (CASPER) - 0155D and American Proficiency Institute (API) records (2024-3 and 2025-2), the laboratory failed to successfully participate in a proficiency testing Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- program approved by HHS for each specialty, subspecialty and analyte or test in which the laboratory is certified under CLIA, the laboratory failed to successfully participate in the analyte Hemoglobin resulting in unsuccessful performance. See D2130. D2130 HEMATOLOGY CFR(s): 493.851(f) (f) Failure to achieve satisfactory performance for the same analyte in two consecutive events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on review of the Certification and Survey Provider Enhanced Reporting (CASPER) Report 0155D Individual Laboratory Profile and API - American Proficiency Institute (API) report, the laboratory failed to achieve satisfactory performance for two of three consecutive events (2024-3, 2023-1 and 2025-2) for the analyte Hemoglobin (specialty Hematology). The finding include: Hemoglobin 60% - 2024 third testing event; Hemoglobin 0% - 2025 second testing event; A review of the 2024 & 2025 scores from American Proficiency Institute (API) confirmed the above findings. D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: Based on a proficiency testing desk review of the CASPER 0155D report and American Proficiency Institute records for 2024-3 and 2025-2 events, the laboratory director failed to provide overall management and direction of the laboratory services. Refer to D6016. D6016 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(i) (e)(4)(i) The proficiency testing samples are tested as required under Subpart H of this part; This STANDARD is not met as evidenced by: Based on a proficiency testing desk review of the CASPER 0155D report and American Proficiency Institute records for 2024-3 and 2025-2 events, the laboratory director failed to ensure successful participation in an HHS proficiency testing program. Refer to D2130. -- 2 of 2 --
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Survey Type: Standard
Survey Event ID: 6Q7O11
Deficiency Tags: D5421 D5801 D5217 D5441 D6022
Summary Statement of Deficiencies D5217 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(c)(1) At least twice annually, the laboratory must verify the accuracy of any test or procedure it performs that is not included in subpart I of this part. This STANDARD is not met as evidenced by: Based on review of the laboratory proficiency testing (PT) test result reports and interview with the laboratory staff, it was determined that the laboratory failed to verify, at least twice annually, the accuracy of iCa (ionized Calcium) by i-Stat device. The findings included: a. The laboratory uses i-Stat device to perform Chem 8 testing which includes but not limited to iCa (ionized Calcium). b. The laboratory elected to enroll with API (American Proficiency Institute) PT program to verify the accuracy for Chem 8 testing. c. The laboratory obtained a 0% for iCa in the Q1 2022 API chemistry PT event, which was unsatisfactory performance. d. The laboratory performed i-Ca in approximately 48 patient specimens monthly. e. The laboratory staff affirmed (8/25/2022 @ 10:25 am) that the laboratory obtained a score of 0% for iCa in the Q1 2022 API chemistry PT event, which was unsatisfactory performance. D5421 ESTABLISHMENT AND VERIFICATION OF PERFORMANCE CFR(s): 493.1253(b)(1) Each laboratory that introduces an unmodified, FDA-cleared or approved test system must do the following before reporting patient test results: (1)(i) Demonstrate that it can obtain performance specifications comparable to those established by the manufacturer for the following performance characteristics: (1)(i)(A) Accuracy. (1)(i) (B) Precision. (1)(i)(C) Reportable range of test results for the test system. (1)(ii) Verify that the manufacturer's reference intervals (normal values) are appropriate for the laboratory's patient population. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- This STANDARD is not met as evidenced by: Based on review of the laboratory records, and interview with the laboratory staff, it was determined that the laboratory failed to demonstrate and document that the laboratory can obtain performance specifications comparable to those established by the manufacturer for the following performance characteristics: (A) Accuracy. (B) Precision., (C) Reportable range of test results for the test system, (D) Verify that the manufacturer's reference intervals (normal values) are appropriate for the laboratory's patient population. The findings included: a. The laboratory used i-Stat to perform Chem 8 and report iCa, BUN, Glucose, Creatinine, Chloride, Sodium, Potassium, TCO2, Hematocrit and Hemoglobin (calculated). b. The laboratory failed to validate the i-Stat device and demonstrate that the laboratory can obtain performance specifications of i-Stat device comparable to those established by the manufacturer. D5441 CONTROL PROCEDURES CFR(s): 493.1256(a)(b)(c)(g) (a) For each test system, the laboratory is responsible for having control procedures that monitor the accuracy and precision of the complete analytic process. (b) The laboratory must establish the number, type, and frequency of testing control materials using, if applicable, the performance specifications verified or established by the laboratory as specified in 493.1253(b)(3). (c) The control procedures must-- (c)(1) Detect immediate errors that occur due to test system failure, adverse environmental conditions, and operator performance. (c)(2) Monitor over time the accuracy and precision of test performance that may be influenced by changes in test system performance and environmental conditions, and variance in operator performance. (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on review of the laboratory's EQC (Equivalent Quality Control) for quality control procedures, and interview with the testing personnel, it was determined that the laboratory failed to establish a quality control procedure which can (1) detect immediate errors that occur due to test system failure, adverse environmental conditions, and operator performance, (2) monitor over time the accuracy and precision of test performance that may be influenced by changes in test system performance and environmental conditions, and variance in operator performance, and (3) document all control procedures performed. The findings included: a. The laboratory used i-Stat device to perform Chem 8 testing and established EQC (Equivalent Quality Control) procedures. b. There were no QC records available at the time of survey (8/25/22 @11:37 am) for i-Stat devices. c. The laboratory failed to either adapt IQCP (Individual Quality Control Plan, effective of 1/1/2016) or establish CLIA regular QC procedures for at least two levels (low and hi) of external control materials each day of the patient testing or following the i-Stat manufacturer's instructions. d. The laboratory failed to document all control procedure performed. D5801 TEST REPORT CFR(s): 493.1291(a) The laboratory must have an adequate manual or electronic system(s) in place to ensure test results and other patient-specific data are accurately and reliably sent from the point of data entry (whether interfaced or entered manually) to final report destination, in a timely manner. This includes the following: (a)(1) Results reported -- 2 of 3 -- from calculated data. (a)(2) Results and patient-specific data electronically reported to network or interfaced systems. (a)(3) Manually transcribed or electronically transmitted results and patient-specific information reported directly or upon receipt from outside referral laboratories, satellite or point-of-care testing locations. This STANDARD is not met as evidenced by: Based on review of the laboratory patient test result reports, and interview with the testing staff, it was determined that the laboratory failed to provide an electronic system(s) in place to ensure test results and other patient-specific data were accurately and reliably sent from the point of data entry (whether interfaced or entered manually) to final report destination, in a timely manner. The findings included: a. The laboratory used Info HQ, an electronic system as a Laboratory Information System (LIS). b. The patient test result report provided a "Flag" column where to indicate an "abnormal" (Abn) result. b. Review of 6 patient test result reports as follows, with test results were abnormal according to the laboratory established "Reference Range". No flagging identified and shown in the patient test result reports: Date ID Abn Tests 8/4 /22 063034 Glu, 140, Hct 29, 8/11/22 081122 TCO2 21 Hct 37 7/6/22 010355 Glu 151 8/5/22 061826 Glu 124 Hct 34 6/20/22 120731 Glu 118 Hct 36 8/8/22 021651 Glu 309 Crea 1.4. D6022 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(5) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(5) Ensure that the quality control and quality assessment programs are established and maintained to identify failures in quality as they occur. This STANDARD is not met as evidenced by: Based on review of the laboratory's records, proficiency testing (PT) test result reports, EQC quality control procedures, and interview with the laboratory personnel, it was determined that the laboratory director failed to ensure that the quality control and quality assessment programs were established and maintained to ensure accuracy, reliability, and timely of the patient test result reports. The findings included: a. The laboratory used i-Stat device to perform Chem 8 testing and reported iCa, BUN, Creatinine, Chloride, Sodium, Potassium, TCO2, Glucose, Hematocrit and Hemoglobin (calculated) b. The laboratory director failed to ensure that the quality control and quality assessment programs were maintained to ensure accuracy, reliability and timely of the patient test result reports (see D-5217, D-5421, D-5441, and D-5801) -- 3 of 3 --
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