Summary:
Summary Statement of Deficiencies D5439 CALIBRATION AND CALIBRATION VERIFICATION CFR(s): 493.1255(b) Unless otherwise specified in this subpart, for each applicable test system the laboratory must do the following: Perform and document calibration verification procedure - (b)(1) Following the manufacturer's calibration verification instructions; (b)(2) Using the criteria verified or established by the laboratory under 493.1253(b)(3) -- (b)(2)(i) Including the number, type, and concentration of the materials, as well as acceptable limits for calibration verification; and (b)(2)(ii) Including at least a minimal (or zero) value, a mid-point value, and a maximum value near the upper limit of the range to verify the laboratory's reportable range of test results for the test system; and (b)(3) At least once every 6 months and whenever any of the following occur: (b)(3)(i) A complete change of reagents for a procedure is introduced, unless the laboratory can demonstrate that changing reagent lot numbers does not affect the range used to report patient test results, and control values are not adversely affected by reagent lot number changes. (b)(3)(ii) There is major preventive maintenance or replacement of critical parts that may influence test performance. (b)(3)(iii) Control materials reflect an unusual trend or shift, or are outside of the laboratory's acceptable limits, and other means of assessing and correcting unacceptable control values fail to identify and correct the problem. (b)(3)(iv) The laboratory's established schedule for verifying the reportable range for patient test results requires more frequent calibration verification. This STANDARD is not met as evidenced by: Based on review of operator's manual for the Cell-Dyn Emerald hematology analyzer, review of calibration records, and interview with testing personnel (TP #6) 7/30/21, the laboratory failed to perform calibration of the Cell-Dyn Emerald hematology analyzer at least every 6 months from 7/20/19 until 7/22/21, a period of approximately 24 months in which calibrations were not performed. Findings: Review of operator's manual for the Cell-Dyn Emerald hematology analyzer revealed under Section 6, page Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- 6-3 "When to Calibrate...At least every 6 months." Review of calibration records for Cell-Dyn Emerald hematology analyzer revealed the laboratory performed a calibration on 7/20/19, the next calibration was performed on 7/22/21. A period of approximately 24 months in which calibrations were not performed. Interview with TP #6 at approximately 1:45 p.m. confirmed the laboratory failed to perform calibrations of the Cell-Dyn Emerald hematology analyzer as required. She stated the laboratory ended their service contract and failed to realize it included shipment of calibration reagents so they didn't realize it needed to be performed. D5477 CONTROL PROCEDURES CFR(s): 493.1256(e)(4)(g) (e) For reagent, media, and supply checks, the laboratory must do the following: (e) (4) Before, or concurrent with the initial use-- (e)(4)(i) Check each batch of media for sterility if sterility is required for testing; (e)(4)(ii) Check each batch of media for its ability to support growth and, as appropriate, select or inhibit specific organisms or produce a biochemical response; and (e)(4)(iii) Document the physical characteristics of the media when compromised and report any deterioration in the media to the manufacturer. (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on review of quality control (QC) records for Hardy Diagnostics Strep Select Agar (SSA), review of laboratory records, review of quality assurance (QA) records, review of monthly laboratory meeting notes and interview with TP #6 7/30/21, the laboratory failed to perform QC of the SSA media as required from 8/2/19 until 4/6 /21, approximately 19 months. 488 patients were tested. Findings: Review of QC records for SSA media revealed on 8/2/19 the statement that the laboratory was unable to continue QC of the throat culture plates (SSA media) due to manufacturer back order of control organisms from their supplier HealthLink. There was no documentation QC was performed again until 4/6/21, approximately 19 months in which QC for the SSA media was not performed. Review of laboratory records revealed a statement entitled "Temporary suspension of IQCP". "August 02, 2019... Unable to continue ..QC..Plan at this time. Strep plate...controls are on manufacturer back order. Health Link products no longer available, awaiting alternate controls.... December 16, 2019...Strep...controls continues to be unavailable for order...March 20, 2020...continue to be unable to order Strep plate controls due to COVID-19 pandemic....March 22, 2021...Order Strep plate controls placed through McKesson... April 6, 2021...Received Strep A & B controls...from Microbiologics...". The records failed to show documentation from manufacturer's that controls were unavailable. The records also failed to document if alternative manufacturer's were contacted for availability of controls. Review of QA records from 8/2/19 through 4/6/21 for "Strep Select Agar Quality Control" revealed the laboratory directors' initials under the column indicated for review but no documentation of "Any issues or