Summary:
Summary Statement of Deficiencies D0000 A routine recertification survey was conducted by the Pennsylvania State Agency for Rittenhouse Hematology & Oncology, LLC on 06/11/2026. The laboratory was found out of compliance with the following conditions: 493.1230 Condition: General laboratory systems. 493.1250 Condition: Analytic systems. 493.1403 Condition: Laboratories performing moderate complexity testing; laboratory director. D5200 GENERAL LABORATORY SYSTEMS CFR(s): 493.1230 Each laboratory that performs nonwaived testing must meet the applicable general laboratory systems requirements in 493.1231 through 493.1236, unless HHS approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing. The laboratory must monitor and evaluate the overall quality of the general laboratory systems and correct identified problems specified in 493.1239 for each specialty and subspecialty of testing performed. This CONDITION is not met as evidenced by: Based on lack of documentation, review of the laboratory's procedure manual and interview with the Medical Assistant (MA), the laboratory failed to meet applicable general laboratory systems requirements in 493.1231 for 2 of 2 years from 07/30/2024 to date of survey. Refer to D5205 D5205 COMPLAINT INVESTIGATIONS CFR(s): 493.1233 The laboratory must have a system in place to ensure that it documents all complaints and problems reported to the laboratory. The laboratory must conduct investigations of complaints, when appropriate. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 6 -- This STANDARD is not met as evidenced by: Based on lack of documentation, review of laboratory procedures, and interview with the Medical Assistant (MA), the laboratory failed to establish and maintain a policy to ensure all complaints and problems reported to the laboratory are documented and investigated when needed for 2 of 2 years from 07/30/2024 to the day of survey. Findings include: 1. On the day of survey, 06/11/2026 at 10:45 am, the laboratory could not provide a policy to ensure all complaints and problems reported to the laboratory are documented and investigated as needed for 2 of 2 years from 07/30 /2024 to 06/11/2026. 2. The MA confirmed the finding above on 06/11/2026 at 11:30 am. ** Repeat Deficiency** D5400 ANALYTIC SYSTEMS CFR(s): 493.1250 Each laboratory that performs nonwaived testing must meet the applicable analytic systems requirements in 493.1251 through 493.1283, unless HHS approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub.7), that provides equivalent quality testing. The laboratory must monitor and evaluate the overall quality of the analytic systems and correct identified problems as specified in 493.1289 for each specialty and subspecialty of testing performed. This CONDITION is not met as evidenced by: Based on observation of the laboratory, record review, lack of documentation, and interview with the Medical Assistant (MA), the laboratory failed to meet applicable analytic systems requirements in 493.1251 through 493.1283 for 2 of 2 years from 07 /30/2024 to 06/11/2026. Refer to D5401, D5403, D5463 D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) (a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: Based on policy review, lack of documentation, and interview with the Medical Assistant (MA), the laboratory director (LD) failed to perform and document the required procedure review as specified per the laboratory's Policies and Procedure manual for 2 of 2 years from 07/30/2024 to 06/11/2026. Findings include: 1. On the day of the survey, 06/11/2026 at 10:00 am., review of the laboratory's policy manual revealed the laboratory's Onsite assessment by Medical Director or Designee policy stated: "The Medical Director will approve and review all procedures or policies before they are being placed in use. And review all procedures and policies every 2 years or if any changes in policies occur." 2. The LD failed to provide documentation for the policy review performed for 2 of 2 years from 07/30/2024 to 06/11/2026. 3. The laboratory performed 2,500 hematology tests in 2025 (CMS 116, estimated annual volume, dated 06/11/2026). 4. The MA confirmed the findings on 06/11/2026 at 11:45 am. D5403 PROCEDURE MANUAL -- 2 of 6 -- CFR(s): 493.1251(b) (b) The procedure manual must include the following when applicable to the test procedure: (b)(1) Requirements for patient preparation; specimen collection, labeling, storage, preservation, transportation, processing, and referral; and criteria for specimen acceptability and rejection as described in 493.1242. (b)(2) Microscopic examination, including the detection of inadequately prepared slides. (b)(3) Step-by- step performance of the procedure, including test calculations and interpretation of results. (b)(4) Preparation of slides, solutions, calibrators, controls, reagents, stains, and other materials used in testing. (b)(5) Calibration and calibration verification procedures. (b)(6) The reportable range for test results for the test system as established or verified in 493.1253. (b)(7) Control procedures. (b)(8)