Siouxland Urology Associates

CLIA Laboratory Citation Details

5
Total Citations
22
Total Deficiencyies
18
Unique D-Tags
CMS Certification Number 16D0385321
Address 455 Sioux Point Road, Dakota Dunes, SD, 57049
City Dakota Dunes
State SD
Zip Code57049
Phone605 217-7000
Lab DirectorSTEPHANIE SCHUTTE

Citation History (5 surveys)

Survey - September 4, 2025

Survey Type: Standard

Survey Event ID: 93KS11

Deficiency Tags: D0000 D6018

Summary:

Summary Statement of Deficiencies D0000 A recertification survey for compliance with 42 CFR Part 493, Requirements for Laboratories, was conducted on 9/4/25. The Siouxland Urology Associates laboratory was found not in compliance with these requirement(s): 6018 D6018 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(iii) (e)(4)(iii) All proficiency testing reports received are reviewed by the appropriate staff to evaluate the laboratorys performance and to identify any problems that require

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Survey - July 11, 2023

Survey Type: Standard

Survey Event ID: 06OB11

Deficiency Tags: D0000 D5775 D2009

Summary:

Summary Statement of Deficiencies D0000 A recertification survey for compliance with 42 CFR Part 493, Requirements for Laboratories, was conducted on 7/11/23. Siouxland Urology Associates laboratory was found not in compliance with the following requirements: D2009 and D5775. D2009 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(1) The individual testing or examining the samples and the laboratory director must attest to the routine integration of the samples into the patient workload using the laboratory's routine methods. This STANDARD is not met as evidenced by: Based on record review and interview, the laboratory failed to ensure the laboratory director, or their designee, and testing personnel had signed the attestation statements for four of five American Association of Bioanalysts (AAB-MLE) proficiency testing (PT) events reviewed (AAB-MLE 2022 1st and 2nd testing events and 2023 1st and 2nd testing events). The attestation statements confirmed the PT samples had been tested in the same manner as patient specimens. Findings include: 1. Review on 7/11 /23 at 8:15 a.m. of the 2022 and 2023 completed AAB-MLE PT testing event documentation revealed: *The laboratory participated in PT through AAB-MLE. *Each testing event included chemistry, non-chemistry and provider performed microscopy modules. *The following testing event attestation statements had not been signed: a. The 2022 first testing event had not been signed by the laboratory director or the testing personnel who had performed the testing. b. The 2022 second testing event had not been signed by the laboratory director or the testing personnel who had performed the testing. c. The 2023 first testing event had not been signed by the laboratory director or the testing personnel who had performed the testing. d. The 2023 second testing event had not been signed by the testing personnel who had performed the testing. On 7/11/23 at 1:00 p.m., a request had been made for a copy of the laboratory's proficiency testing policy. No policy was received for review. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Interview on 7/11/23 at 1:00 p.m. with testing personnel A revealed: *He was not aware of any policies or procedures specific for proficiency testing. *He performed and reported the chemistry and non-chemistry testing modules. *One of the facility's providers performed and reported the provider performed microscopy module. *He confirmed the attestation statements had not been signed by the appropriate personnel. *He had been aware the attestation statements needed to be signed. D5775 COMPARISON OF TEST RESULTS CFR(s): 493.1281(a)(c) (a) If a laboratory performs the same test using different methodologies or instruments, or performs the same test at multiple testing sites, the laboratory must have a system that twice a year evaluates and defines the relationship between test results using the different methodologies, instruments, or testing sites. (c) The laboratory must document all test result comparison activities. This STANDARD is not met as evidenced by: Based on record review and interview, the laboratory failed to establish and monitor criteria for acceptable differences between two of two analytes (calcium and creatinine) performed by two different analyzers (Abaxis Piccolo versus Mindray BS- 200). Those test methods had not been evaluated twice a year in 2022 and to date in 2023 to determine if their differences had been acceptable. Findings include: 1. Review of the laboratory's test menu revealed: *Patient specimen requests for basic and complete metabolic chemistry panels had been performed on the Abaxis Piccolo. Basic and complete metabolic panels include calcium and creatinine analytes. *Patient specimen requests for calcium and/or creatinine only had been performed on the Mindray BS-200. Review of the annual test volume form revealed the laboratory had reported 244 patient calcium and 565 patient creatinine test specimens in 2023 from the Mindray BS-200. Test volumes for testing on the Abaxis Piccolo had not been available at the time of the survey. Review of the laboratory's quality assessment records revealed no documentation regarding a comparison of calcium and creatinine test methods had been completed in 2022 or to date in 2023. Review of the laboratory's 2/14/22 Quality Assurance policy revealed, "CLIA Standards for Quality Assurance- The fourth standard is a comparison of test results. If a laboratory has more than one test method of performing the same test, the laboratory must (twice a year) evaluate and define the relationship between the two methods (i.e. run the same specimen by each method and check for comparable results)." Interview on 7/11/23 at 1:00 p.m. with laboratory staff A revealed: *The laboratory performed calcium and creatinine patient specimen testing on the Abaxis Piccolo and the Mindray BS-200. *He confirmed comparison testing between the Abaxis Piccolo and the Mindray BS- 200 had not been performed in 2022 or to date in 2023. *He had been aware that twice a year comparison testing was required for analytes processed on two different analyzers. -- 2 of 2 --

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Survey - February 16, 2022

Survey Type: Standard

Survey Event ID: 96UJ11

Deficiency Tags: D5221 D0000

Summary:

Summary Statement of Deficiencies D0000 A recertification survey for compliance with 42 CFR Part 493, Requirements for Laboratories, was conducted on 2/15/22 through 2/16/22. The Siouxland Urology Associates laboratory was found not in compliance with the following requirements: D5221. D5221 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(d) All proficiency testing evaluation and verification activities must be documented. This STANDARD is not met as evidenced by: Based on record review and interview, the laboratory failed to ensure proficiency testing (PT) results had been reviewed, evaluated, and those activities documented for one of six PT events reviewed (Medical Laboratory Evaluation 2021 MLE-M2) to ensure the accurate identification of bacterial isolates grown from patient specimens cultures. Appropriate identification of a bacterial isolate is necessary to ensure the patient receives the appropriate antibiotic treatment. Findings include: 1. Review of the PT records revealed: *The laboratory subscribed to Medical Laboratory Evaluation for PT. *The subspecialty of Bacteriology - Urine Culture received a score of 83%, -Specimen UC-7 was marked unacceptable. -Specimen UC-7 had been reported as Enterococcus species. -Acceptable responses had included Corynebacterium urealyticum and Streptococcus salivarius. *Review of the laboratory's PT report revealed there had been no investigation of the unacceptable results. *No other documentation was provided of evaluation of the unacceptable PT results. Review of the laboratory's test volume form revealed 494 bacterial identification panels had been reported on patient urine culture specimens in 2021. Interview on 2/16/22 at 11:15 a.m. with laboratory personnel A revealed: *He confirmed there was no documentation the unacceptable PT result had been reviewed. *He did not know why an investigation had not been documented. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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Survey - December 17, 2019

Survey Type: Standard

Survey Event ID: Y1UZ11

Deficiency Tags: D3031 D5401 D5411 D0000 D5213 D5407 D5429 D5507 D5469 D6079 D6103

Summary:

Summary Statement of Deficiencies D0000 A recertification survey for compliance with 42 CFR Part 493, Requirements for Laboratories, was conducted on 12/17/19. The Siouxland Urology Associates laboratory was found not in compliance with the following requirement(s): D3031, D5213, D5401, D5407, D5411, D5429, D5469, D5507, D6079, and D6103. D3031 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(3) Analytic systems records. Retain quality control and patient test records (including instrument printouts, if applicable) and records documenting all analytic systems activities specified in 493.1252 through 493.1289 for at least 2 years. This STANDARD is not met as evidenced by: Based on observation, review of the annual test volume form, and interview with laboratory staff A, the laboratory failed to retain: *The results of the daily background checks on the Sysmex PocHi 100-i analyzer for 12 of 12 months (January through December 2019) to ensure critical operating characteristics that affected the stability and calibration of the analyzer met specific criteria defined by the manufacturer. *The results of quality control (QC), calibration, and patient specimen testing on three of three analyzers (Sysmex PocHi 100-i, Nanoentek Frend, and Siemens Immulite) used to test patient specimens to ensure the accurate manual entry of QC and patient specimen test results. Findings include: 1. Observation and demonstration on 12/17/19 at 11:45 a.m. of the Sysmex PocHi 100-i hematology analyzer's electronic files revealed: *Laboratory personnel A was unable to pull up a record of the analyzers background counts. *At the above time various menu functions had been accessed to attempt to pull up the background check data by laboratory personnel A. *There was no way to verify if the background counts had been acceptable. Increased background counts could lead to inaccurate patient specimen test results. *Only the current lot of QC material in use was stored in the Sysmex PocHi 100-i. *Only the most recent calibration was stored in the Sysmex PocHi 100-i. *The oldest retained patient Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 10 -- specimen result in the Sysmex PocHi 100-i was 2/27/19. *There was no way to verify the accuracy of manual QC and patient test result entry at a later date. 2. Observation of patient prostate specific antigen (PSA) testing on 12/17/19 at 12:30 p.m. revealed: a. Laboratory personnel A manually entered the QC and patient test results into the laboratory information system (LIS) from the Nanoentek Frend analyzers. *PSA specimens were also processed on the Siemens Immulite analyzer. b. Examination of the electronically stored results revealed: *The oldest test result retained in the upper Nanoentek Frend analyzer was dated 7/23/19. *The oldest test result retained in the lower Nanoentek Frend analyzer was dated 9/26/19. *Laboratory personnel A was unable to access stored QC or patient results on the Siemens Immulite analyzer *There was no way to verify the accuracy of manual QC and patient test result entry at a later date. 3. Review of the annual test volume form revealed: *277 hematology patient specimens were reported in 2018. *388 patient specimens were reported from the Siemens Immulite chemistry analyzer in 2018. *3957 patient specimens were reported from the Nanoentek Frend analyzers in 2018. Interview with laboratory personnel A on 12/17/19 at 12:30 p.m. revealed: *The Sysmex PocHi 100-i analyzer had been put into use early in 2018. He was not certain of the exact date. *He thought the background counts were stored electronically. *He stated background counts rarely failed. If there was an error, he repeated the shutdown procedure. That had cleared the error in the past. *He was unaware the daily background checks needed to be documented. *All results were manually entered into the LIS. *No analyzers were interfaced to the LIS. *The computer interface had been discontinued sometime in 2018. He could not remember the exact date. *The cost of the computer interface had been too expensive. *He tried to be as paperless as possible. He did not print background, QC, or patient specimen test reports from any of the analyzers. *The analyzers were not connected to a printer. *He agreed it would be impossible to verify the accuracy of manually entered QC or patient specimen results at a later date. D5213 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(b)(1) The laboratory must verify the accuracy of any analyte or subspecialty without analytes listed in subpart I of this part that is not evaluated or scored by a CMS- approved proficiency testing program. This STANDARD is not met as evidenced by: Based on review of American Proficiency Institute (API) proficiency testing (PT) events and interview with laboratory personnel A, the laboratory failed to ensure PT results had been reviewed, evaluated, and those activities documented for 6 of 18 PT events reviewed (2018 first, second, and third; 2019 first, second, and third microbiology events). Agar disk diffusion susceptibility testing was used to assist the provider in determining an appropriate antibiotic for the treatment of a patient's bacterial infection. Findings include: 1. Review of the 2018 API Microbiology PT events revealed the following unacceptable or not graded results: a. First event: Agar Disk Diffusion/Ciprofloxacin UR-01 result graded unacceptable, result reported intermediate resistance, acceptable response was susceptible. b. Second event: *Agar Disc Diffusion/Cefepime UR-06 result graded unacceptable, result reported intermediate resistance, acceptable response was resistant. *Agar Disk Diffusion /Piperacillin/Tazobactam, ungraded. *Urine Colony Count UR-10, ungraded. Review of the 2019 API Microbiology PT events revealed: a. First event: *The following Zone Diameter Agar Disk Diffusion/CLSI were ungraded for specimen UR-01: Amoxicillin, Ampicillin, Cefepime, Cefoxitin, Ceftriaxone, Ciprofloxacin, -- 2 of 10 -- Gentamicin, Imipenem, Nitrofurantoin, Piperacillin/Tazobactam, Tetracycline, and Trimethoprim/Sulfamethoxazole. * Urine Identification UR-03, ungraded. b. Second event- *The following Zone Diameter Agar Disk Diffusion/CLSI were ungraded for specimen UR-06: Ampicillin, Cefdinir, Cefoxitin, Gentamicin, Linezolid, Nitrofurantoin, Penicillin, Rifampin, Tetracycline, and Trimethoprim /Sulfamethoxazole. *Agar Disk Diffusion/CLSI/Cefdinir UR-06-ungraded. c. Third event- *The following Zone Diameter Agar Disk Diffusion/CLSI were ungraded for specimen UR-01: Amoxicillin, Ampicillin, Cefoxitin, Ceftriaxone, Ciprofloxacin, Gentamicin, Imipenem, Nitrofurantoin, Piperacillin/Tazobactam, Tetracycline, and Trimethoprim/Sulfamethoxazole. Review of the laboratory's PT reports revealed there had been no investigation on unacceptable or ungraded results for the above listed samples. Interview on 12/17/19 at 10:00 a.m. with laboratory personnel A revealed: *He was not aware the unacceptable results had not been reviewed. *He stated, "The result may have differed by a millimeter or two. Reading disk diffusion susceptibilities is not an exact science." *He was unaware he needed to review ungraded results. D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: Based on observation, review of the procedure manual, quality control (QC) logs, and annual test volume form, and interview with laboratory personnel A, the laboratory failed to follow 6 of 14 microbiology procedures (Urine Culture Procedure, Phenol Red Broth with Carbohydrates, Moeller Decarboxylase, H2S [hydrogen sulfide] Kligler Iron Agar slant, Malonate, Antimicrobial Susceptibility Testing Procedure) for the accurate identification and susceptibility testing of urinary tract bacterial isolates from patient culture specimens. Findings include: 1. Observation on 12/17/19 at 11:45 a.m. of laboratory personnel A examining patients' urine cultures revealed: *Urine culture specimens were set up on blood, macconkey, and several Hardy Chrom agar media plates. *The use of a plastic tray with numerous small wells containing various reagents. *The use of Kirby Bauer (KB) disk diffusion for antibiotic susceptibility testing. Review of the procedure manual revealed: a. Urine Culture Procedure last reviewed and signed by the laboratory director on 9/26/19 revealed: *Urine specimens would be plated to blood, macconkey, and CNA (colistin naladixic acid) agar media plates. The procedure did not not specify the use of any other media. Refer to D5407. b. Phenol Red Broth with Carbohydrates procedure last reviewed and signed by the laboratory director on 9/26/19 revealed: *Step 1. Using a heavy inoculum, inoculate tubes of media with growth from an 18 to 24 hr (hour) pure culture using an inoculating loop. *Step 2. Incubate tubes with loosened caps at 33 to 37 degrees centigrade (C) for 18 to 48 hr either in an aerobic or anaerobic atmosphere depending on the organism being evaluated. Incubation up to thirty days might be necessary for a negative result. c. Moeller Decarboxylase procedure last reviewed and signed by the laboratory director on 9/26/19 revealed: *Step 1. Inoculate the broth media by transferring one or two colonies from an 18 to 24 hour culture (BAP [blood agar plate]). One tube with lysine, ornithine, or arginine; one tube without amino acid. *Step 2. Mix to distribute the culture throughout the medium. *Step 3. Overlay the -- 3 of 10 -- medium with 1 ml (milliliter) of sterile mineral oil. *Step 4. Incubate the tubes with the caps tightened at 33 to 37 degrees C. *Step 5. Examine for growth and decarboxylase reactions at 24, 48, 72, and 96 hours before reporting as negative. *The medium would become yellow initially, if the dextrose is fermented, and then would gradually turn purple if the decarboxylase reaction occurred and elevated the pH. d. The procedure manual also included an H2S Kligler Iron Agar Slant procedure last reviewed and signed by the laboratory director on 9/26/19. That reagent was not available for use at the time of the survey. e. The procedure manual also included a Malonate procedure last reviewed and signed by the laboratory director on 9/28/19. That reagent was not available for use at the time of the survey. f. Antimicrobial Susceptibility Testing Procedure last reviewed and signed and dated by the laboratory director on 9/29/19 revealed: *Step 1. Using a sterile cotton tipped applicator, touch the top of a well isolated colony from a BAP (blood agar plate) and transfer to a tube containing 2 ml of Mueller Hinton broth. *Step 2. Allow the broth to incubate at 35 C until it matches the #0.5 McFarland standard. Mix the standard vigorously and compare with the broth culture using the Wickerham card. Add broth as necessary to obtain a turbidity visually comparable to that of the standard. *Step 3. Within 15 minutes of the turbidity adjustment dip a sterile cotton tipped applicator into the bacterial suspension to remove the excess vinculum, and rotate the applicator on the side of the tube above the liquid medium. *Step 4. Streak the entire surface of a Mueller Hinton plate with the applicator a total of three times rotating the plate 60 degrees each time. *Step 5. Allow the inoculated plate to dry for approximately 5 minutes. (No longer than 15 minutes.) *Step 6. Dispense the Antimicrobial disks by placing disk dispenser over the plate. Make sure the dispenser's marks were lined up. Push lightly on the handle. *Step 7. Tap any loose disks down with a wooden applicator stick. Do not move a disk once it had come in contact with the agar surface as the drug diffused almost instantaneously. *Step 8. Invert plates and place in a 35 C incubator within 15 minutes of disk application. Incubate 18 to 24 hours. *Step 9. Zones should have been measured across the diameter of the clearing to the nearest millimeter using the naked eye. Place a ruler on the bottom of the plate and interpret the appropriate organism/antibiotic from the charts below. Enter all results into patient records in the computer. *Quality Control: performed each day of testing. Refer to D5469. Review of the annual test volume form revealed 867 patient urine cultures and 398 patient specimen KB sensitivities had been performed in 2018. Accurate identification of microbial isolates and accurate antibiotic susceptibility testing is necessary for the provider to determine the appropriate treatment for a patient's infection. Interview on 12/17/19 at 12:55 p.m. with laboratory personnel A revealed: *He did use the Hardy Chrom media routinely for setting up urine cultures. The color of growth on the media was used in the identification of the microbial isolates from patient urine cultures. *He thought his communication with the laboratory director was good. *He had not discussed nor obtained the director's approval for the changes in media used to set up urine cultures prior to use for patient specimen testing. *He set up his own identification panels in the small plastic trays. He would add the various reagents to individual wells. He would fill the well to just below the rim with the necessary reagent. He would then add one drop of his diluted bacterial isolate to each well. Oil would be added to the necessary wells. The tray would be incubated overnight. Results would be read the next day. Reactions would be entered into the LIS (laboratory information system). *He confirmed test methods used for identification of bacterial isolates varied depending on what was available and the cost of the reagent. *He confirmed there were no procedures for the use of the Hardy Chrom media or for setting up bacterial identification panels in the plastic trays. *He was "old-school" when it came to microbiology. *He had developed his own "database" of reactions to identify the bacterial isolates based on Koneman's Color -- 4 of 10 -- Atlas and Textbook of Diagnostic Microbiology, 6th edition, copyrighted 2006. *He had not discussed or obtained the director's approval of the microbial identification system he had developed and used to identify patient microbial isolates. *He did not compare his diluted patient bacterial isolates to a 0.5 McFarland standard. He added 1 bacterial colony to a specified amount of liquid. He had been doing that for years, and "could tell just by looking at it if was a 0.5 McFarland." *He had had a 0.5 McFarland standard, but it had expired. He had not purchased a new one. *He confirmed KB sensitivity testing QC had been performed on a weekly basis and not each day of patient testing as required in the Antimicrobial Susceptibility Testing Procedure. *He used to do it daily but had switched back to weekly testing about two years ago. *He was an "old-school" technologist. He followed the CLSI (Clinical & Laboratory Standards Institute) standards. He was aware CLIA (Clinical Laboratory Improvement Amendments) no longer recognized CLSI standards. D5407 PROCEDURE MANUAL CFR(s): 493.1251(d) Procedures and changes in procedures must be approved, signed, and dated by the current laboratory director before use. This STANDARD is not met as evidenced by: Based on observation, review of the procedure manual, review of the annual test volume form, and interview with laboratory personnel A, the laboratory failed to develop procedures and obtain approval from the laboratory director prior to use for five of nine plated agar media (Hardy Chrom Candida, Hardy Chrom HUrBi [urine biplate], MacConkey with Ciprofloxacin, MacConkey with Cefotaxime, and BHI with Vancomycin) used for the isolation and identification of microorganisms. Findings include: 1. Observation on 12/17/19 at 1:40 p.m. of microbiologic media stored in the left side of the double-door laboratory refrigerator revealed the following media was in use: *Hardy Chrom Candida lot # 451239, expiration date 2/18/20. *Hardy Chrom HUrBi lot #451367, expiration date 1/20/20. *MacConkey with Ciprofloxacin lot #450599, expiration date 2/9/20. *MacConkey with Cefotaxime lot #447803 12/29 /19. *BHI (Brain Heart Infusion) with Vancomycin lot #450757, expiration date 1/11 /20. Review of the procedure manual revealed: *The Urine Culture Procedure last signed by the laboratory director on 9/26/19 referred to the use of BAP (blood agar plate), MAC (MacConkey agar), and CNA (colistin and nalidixic acid agar) for setting up urine cultures. *There was no policy or procedure for the use of the Hardy Chrom Candida, Hardy Chrom HUrBi, MacConkey with Ciprofloxacin, MacConkey with Cefotaxime, and BHI with Vancomycin plated agar medias. Review of the annual test volume form revealed the laboratory had performed 867 patient urine cultures during 2018 set up using unapproved procedures. Interview with laboratory personnel A on 12/17/19 at 1:40 p.m. revealed: *He confirmed he used the above media for setting up patient urine cultures. *He had been using the the above media for awhile. *He used the color of the growth on the Hardy Chrom medias to assist in the identification of microbiological isolates in patient urine cultures. *He had not informed the laboratory director or obtained the director's approval prior to the use of the above listed media in patient urine culture examinations. *He was "old school" when it came to microbiology. *He had not written procedures for the above media as he might not be using it next week. It would depend on what was available and the cost. *He thought his communication with the laboratory director was good. *He had not discussed nor obtained the director's approval for the changes in media used to set up urine cultures prior to use for patient specimen testing. -- 5 of 10 -- D5411 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(a) Test systems must be selected by the laboratory. The testing must be performed following the manufacturer's instructions and in a manner that provides test results within the laboratory's stated performance specifications for each test system as determined under 493.1253. This STANDARD is not met as evidenced by: Based on observation, review of manufacturer's package insert, review of proficiency testing records, procedure manual review, maintenance records and annual test volume review, and interview with laboratory personnel A, the laboratory failed to: *Follow the manufacturer's instructions of use for optimum performance for three of three hematology controls (Bio-Rad Liquicheck Hematology-16T low, normal, and high controls) used to verify the proper operation and accuracy of test results produced by the Sysmex PocHi 100-i analyzer. *Follow the manufacturer's Instructions For Use on one of one analyzer (Sysmex PocHi 100-i) by failing to use Sysmex calibrators and Controls to ensure proper performance and accurate patient test results. *Follow the manufacturer's Instructions For Use for one of one analyzer (Sysmex PocHi 100-i) by failing to complete the required daily shutdown of the analyzer. Findings include: 1. Observations in the laboratory on 12/17/19 from 9:00 a. m. through 10:30 a.m. revealed three Bio-Rad Hematology 16T controls in a plastic cup sitting on the counter next to the Sysmex PocHi 100-i analyzer. Review of the Bio-Rad Hematology 16T manufacturer's package insert revealed: a. Storage and Stability: *That product would be stable until the expiration date when stored unopened at 2 to 8 degrees centigrade (C). Once opened that product will be stable for 14 days when handled properly and stored tightly capped at 2 to 8 degrees C. b. Procedure: *Step 1. Remove the tubes from the refrigerator and allow to warm to room temperature (15-30 degrees C) for 15 minutes before mixing. *Step 4. After Sampling: Return tubes to refrigerator within 30 minutes of use. Interview on 12/17 /19 at 10:30 a.m. with laboratory personnel A revealed: *He thought the Sysmex PocHi 100-i analyzer had been put into use in early 2018. He was not certain of the exact date. *He routinely left the hematology controls out on the counter until he had a patient specimen to process which might be several hours. 2. Review on 12/18/19 at 10:40 a.m. of the Sysmex PocHi 100-i Instructions For Use reviewed and signed by the laboratory director on 3/28/18, revealed, "The performance of Sysmex instruments cannot be guaranteed if using other control material." Observation on 12/18/19 at 9:00 a.m. revealed Bio-Rad Hematology 16T controls in use. No Sysmex controls were present in the laboratory. Review of the annual test volume form revealed 277 hematology patient specimens had been reported in 2018 without the use of appropriate controls to ensure accuracy of patient test specimen results. Review of American Proficiency Testing Hematology/Coagulation proficiency testing reports revealed: *2018 first testing event: -0% MCV (mean corpuscular volume). -0% leukocyte (white blood cell) count. -80% or above is a considered a passing score. - The documented

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Survey - June 25, 2018

Survey Type: Standard

Survey Event ID: 7Q3012

Deficiency Tags: D3031 D6029 D5421 D6046

Summary:

Summary Statement of Deficiencies No Tags No deficiency details available. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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