CLIA Laboratory Citation Details
39D0721755
Survey Type: Standard
Survey Event ID: CI8R11
Deficiency Tags: D5024 D5209 D5439 D5441 D5805 D6022 D6033 D6035 D6033 D2006 D2015 D5024 D5209 D5439 D5441 D5805 D6022 D6035
Summary Statement of Deficiencies D2006 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b) The laboratory must examine or test, as applicable, the proficiency testing samples it receives from the proficiency testing program in the same manner as it tests patient specimens. This testing must be conducted in conformance with paragraph (b)(4) of this section. If the laboratory's patient specimen testing procedures would normally require reflex, distributive, or confirmatory testing at another laboratory, the laboratory should test the proficiency testing sample as it would a patient specimen up until the point it would refer a patient specimen to a second laboratory for any form of further testing. This STANDARD is not met as evidenced by: Based on review of the American Association of Bioanalysts (AAB) proficiency testing (PT) records, patient test reports and interview with the laboratory director (LD) and testing personnel # 2 (TP), the laboratory failed to examine 6 of 6 AAB PT hematology testing events in the same manner as patient specimens from 01/01/2021 to the date of survey. Findings include: 1. On the day of survey, 04/13/2023 at 01:30 pm , review of the patient test reports and AAB PT records revealed that the laboratory failed to examine 6 of 6 AAB PT hematology testing events for white blood cell count (WBC) differentials in the same manner as patient specimens from 01 /01/2021 to 04/13/2023. 2. Review of patient test reports revealed the laboratory reported the following WBC differential results: - Neutrophils - Lymphocytes - Monocytes - Eosinophils - Basophils 3. AAB PT records showed the laboratory reported the following for WBC differential results: - Neutrophils - Lymphocytes - Md /Mid/Mixed/Monocyte/Other %- Module A 4. The LD and TP #2 confirmed the finding above on 4/13/2023 around 03:00 pm. D2015 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(5)(6) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 6 -- (5) The laboratory must document the handling, preparation, processing, examination, and each step in the testing and reporting of results for all proficiency testing samples. The laboratory must maintain a copy of all records, including a copy of the proficiency testing program report forms used by the laboratory to record proficiency testing results including the attestation statement provided by the PT program, signed by the analyst and the laboratory director, documenting that proficiency testing samples were tested in the same manner as patient specimens, for a minimum of two years from the date of the proficiency testing event. (6) PT is required for only the test system, assay, or examination used as the primary method for patient testing during the PT event. This STANDARD is not met as evidenced by: Based on review of the American Association of Bioanalysts (AAB) proficiency testing records and interview with testing personnel #2 (TP), the laboratory failed to provide 1 of 1 attestation statements for chemistry, hematology, and microbiology testing events performed in 2023. Findings Include: 1. On the day of the survey, 04/13 /2023 at 10:30 am, the laboratory could not provide documentation for 1 of 1 AAB PT attestation statements for chemistry, hematology, and microbiology testing for event #1 in 2023. 2. TP #2 confirmed the findings above on 04/13/2023 around 03:00 pm. D5024 HEMATOLOGY CFR(s): 493.1215 If the laboratory provides services in the specialty of Hematology, the laboratory must meet the requirements specified in 493.1230 through 493.1256, 493.1269, and 493. 1281 through 493.1299. This CONDITION is not met as evidenced by: Based on review of the laboratory's quality control, proficiency testing and patient test report records, and interview with the laboratory director (LD) and testing personnel #2 (TP), the laboratory failed to meet the requirements specified in 493.126, 493.1291, 493.801. Findings include: 1. Failure to perform and document quality control for 3 of 3 automated white blood cell differential analytes performed on the Cell Dyn 1600. See D5441 2. Failure to include the name and address of the laboratory location where the erythrocyte sedimentation rate examinations were performed. See D5805. 3. Failure to test hematology proficiency testing samples it receives from the proficiency testing program in the same manner as it tests patient specimens. See D2006 D5209 PERSONNEL COMPETENCY ASSESSMENT POLICIES CFR(s): 493.1235 As specified in the personnel requirements in subpart M, the laboratory must establish and follow written policies and procedures to assess employee and, if applicable, consultant competency. This STANDARD is not met as evidenced by: A. Based on review of the laboratory's competency assessment records and interview with the laboratory director (LD), the laboratory failed to establish a competency -- 2 of 6 -- assessment procedure to assess the competency of 2 of 3 technical consultants (TC), 2 of 3 technical supervisors (TS), and 2 of 3 general supervisors (GS) for their supervisory responsibilities in 2021 and 2022. Findings include: 1. On the day of survey, 04/13/2023 at 10:45 am, the laboratory could not provide a competency assessment policy to assess the competency of the following personnel for their supervisory responsibilities in 2021 and 2022: - 2 of 3 TC (on CMS 209, personnel #2 and #4) - 2 of 3 TS (on CMS 209, personnel #2 and #4) - 2 of 3 GS (on CMS 209, personnel #2 and #4) 2. The LD confirmed the findings above on 04/13/2023 around 03:00 pm. B. Based on lack of documentation and interview with the laboratory director (LD), the laboratory failed to establish a procedure for competency assessments for 5 of 6 testing personnel (TP) who performed testing in the areas of microbiology, immunology, chemistry and hematology from 01/01/2022 to the date of the survey. Findings include: 1. On the day of the survey, 04/13/2023 at 10:50 am. the laboratory could not provide competency assessment for 5 of 6 TP for each individual test performed in the chemistry and hematology departments from 01/01/2022 to 04/13 /2023. 2. The LD confirmed the findings above on 04/13/2023 around 03:00 pm. D5439 CALIBRATION AND CALIBRATION VERIFICATION CFR(s): 493.1255(b) Unless otherwise specified in this subpart, for each applicable test system the laboratory must do the following: Perform and document calibration verification procedure - (b)(1) Following the manufacturer's calibration verification instructions; (b)(2) Using the criteria verified or established by the laboratory under 493.1253(b)(3) -- (b)(2)(i) Including the number, type, and concentration of the materials, as well as acceptable limits for calibration verification; and (b)(2)(ii) Including at least a minimal (or zero) value, a mid-point value, and a maximum value near the upper limit of the range to verify the laboratory's reportable range of test results for the test system; and (b)(3) At least once every 6 months and whenever any of the following occur: (b)(3)(i) A complete change of reagents for a procedure is introduced, unless the laboratory can demonstrate that changing reagent lot numbers does not affect the range used to report patient test results, and control values are not adversely affected by reagent lot number changes. (b)(3)(ii) There is major preventive maintenance or replacement of critical parts that may influence test performance. (b)(3)(iii) Control materials reflect an unusual trend or shift, or are outside of the laboratory's acceptable limits, and other means of assessing and correcting unacceptable control values fail to identify and correct the problem. (b)(3)(iv) The laboratory's established schedule for verifying the reportable range for patient test results requires more frequent calibration verification. This STANDARD is not met as evidenced by: Based on lack of documentation and interview with testing personnel #5 (TP), the laboratory failed to perform calibration verification at least once every six months for 1 of 1 Advia 1800 and 1 of 1 Advia Centaur XP chemistry analyzer from 11/23/2020 to the date of survey. Findings include: 1. On the date of survey, 04/13/2023 at 12:54 pm, the laboratory could not provide calibration verification records for the required analytes tested on 1 of 1 Advia 1800 and 1 of 1 Advia Centaur XP chemistry analyzer from 11/23/2020 to 04/13/2023. 2. TP #5 confirmed the findings above on 04/13/2023 around 03:00 pm. D5441 CONTROL PROCEDURES CFR(s): 493.1256(a)(b)(c)(g) -- 3 of 6 -- (a) For each test system, the laboratory is responsible for having control procedures that monitor the accuracy and precision of the complete analytic process. (b) The laboratory must establish the number, type, and frequency of testing control materials using, if applicable, the performance specifications verified or established by the laboratory as specified in 493.1253(b)(3). (c) The control procedures must-- (c)(1) Detect immediate errors that occur due to test system failure, adverse environmental conditions, and operator performance. (c)(2) Monitor over time the accuracy and precision of test performance that may be influenced by changes in test system performance and environmental conditions, and variance in operator performance. (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on review of laboratory's quality control (QC) records, patient test reports, and interview with testing personnel #2 (TP), the laboratory failed to perform and document QC for 3 of 3 hematology white blood cell (WBC) differential analytes tested on the Cell Dyn 1600 performed from 11/23/2020 to the date of the survey. Findings include: 1. On the date of the survey, 04/13/2023 at 11:24 am, review of the laboratory's quality control records revealed that the laboratory failed to perform quality control for the following 3 of 3 hematology WBC differential analytes performed on the Cell Dyn 1600 from 11/23/2020 to 04/13/2023: - Monocytes - Eosinsophils - Basophils 2. Cell Dyn QC records showed the laboratory only performed the following QC for WBC differential results: - Neutrophils - Lymphocytes - Md/Mid/Mixed/Monocyte/Other %- Module A 3. Review of patient test reports revealed the laboratory reported the following WBC differential results: - Neutrophils - Lymphocytes - Monocytes - Eosinophils - Basophils 4. The laboratory performed 1,350 hematology examinations in 2022 (CMS 116 annual volume). 5. TP #2 confirmed the finding above on 04/13/2023 around 03:00 pm. D5805 TEST REPORT CFR(s): 493.1291(c) The test report must indicate the following: (c)(1) For positive patient identification, either the patient's name and identification number, or a unique patient identifier and identification number. (c)(2) The name and address of the laboratory location where the test was performed. (c)(3) The test report date. (c)(4) The test performed. (c)(5) Specimen source, when appropriate. (c)(6) The test result and, if applicable, the units of measurement or interpretation, or both. (c)(7) Any information regarding the condition and disposition of specimens that do not meet the laboratory's criteria for acceptability. This STANDARD is not met as evidenced by: Based on review of patient test reports and interview with the Laboratory Director (LD), the laboratory failed to include the location of where erythrocyte sedimentation rate (ESR) examinations were performed on the patient test report from 11/23/2020 to the date of survey. Findings include: 1. On the date of survey, 04/13/2023 at 11:21 am, review of 1 of 1 hematology patient test reports revealed documentation of ESR results which are not part of the laboratory's approved test menu. 2. During the interview with the LD it was stated that, " the ESR results were performed at another facility, and the results were manually entered after the facility received a phone call from the testing facility." 3. Review of the 1 of 1 patient test report available revealed -- 4 of 6 -- the final report did not include the address of where the ESR examinations were performed. 4. The LD confirmed the finding above on 4/13/2023 around 03:00 pm. D6022 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(5) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(5) Ensure that the quality control and quality assessment programs are established and maintained to identify failures in quality as they occur. This STANDARD is not met as evidenced by: Based on review of laboratory quality control (QC) records and interview with the laboratory director (LD), the LD failed to ensure that quality control programs were established and maintained to identify failures in quality as they occur for 3 of 3 levels of QC performed on the Advia Centaur XP in chemistry on 09/12/2022. Findings: 1. On the day of survey, 04/13/2023 at 12:23 pm, review of the laboratory's quality control records revealed the laboratory failed to document the
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Survey Type: Standard
Survey Event ID: 1S6C11
Deficiency Tags: D5211 D6051 D6051
Summary Statement of Deficiencies D5211 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(a) The laboratory must review and evaluate the results obtained on proficiency testing performed as specified in subpart H of this part. This STANDARD is not met as evidenced by: Based on the American Association of Bioanalysts (AAB) proficiency testing (PT) records and interview with the laboratory director (LD), the laboratory failed to identify problems that required
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Survey Type: Special
Survey Event ID: PUWS11
Deficiency Tags: D2016 D2107 D2108 D2016 D2107 D2108
Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on a review of the CASPER Report 155 report and graded results from the proficiency testing organization American Association of Bioanalysts (AAB), the laboratory failed to successfully participate in proficiency testing for the analyte Thyroxine, Free (FT4) and subspecialty Endocrinology. Refer to D2107 and D2108. D2107 ENDOCRINOLOGY CFR(s): 493.843(f) Failure to achieve satisfactory performance for the same analyte or test in two Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on a review of the CASPER 155 report and graded results from the proficiency testing organization American Association of Bioanalysts (AAB), the laboratory failed to successfully participate in proficiency testing for the analyte: Free Thyroxine (FT4). The laboratory had unsatisfactory scores for the 3rd event of 2018 and the 1st event of 2019. Findings include: Analyte Year Event Score FT4 2018 3 0%. FT4 2019 1 0%. D2108 ENDOCRINOLOGY CFR(s): 493.843(g) Failure to achieve an overall testing event score of satisfactory performance for two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on a review of the CASPER Report 155 report and graded results from the proficiency testing organization American Association of Bioanalysts (AAB), the laboratory failed to achieve satisfactory performance in the subspecialty Endocrinology and has sustained a subsequent occurrence of unsuccessful participation in PT. The laboratory had unsatisfactory scores for the 3rd event of 2018 and the 1st event of 2019. Findings include: Subspecialty Year Event Score Endocrinology 2018 3 75 Endocrinology 2019 1 65 -- 2 of 2 --
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Survey Type: Standard
Survey Event ID: 3P7511
Deficiency Tags: D3031 D6091 D3031 D6091
Summary Statement of Deficiencies D3031 RETENTION REQUIREMENTS CFR(s): 493.1105(a)(3) Analytic systems records. Retain quality control and patient test records (including instrument printouts, if applicable) and records documenting all analytic systems activities specified in 493.1252 through 493.1289 for at least 2 years. This STANDARD is not met as evidenced by: Based on review of laboratory records and interview with the labortaory director (LD), the laboratory failed to retain patient test records from 2016 to 2018. Findings include: 1. On the day of survey, 12/04/2018, review of the patient test records revealed, the laboratory did not retain patient records from 11/17/2016 to 04/30/2018. 2. The current LD confirmed he could not provide patient test records from the last inspection (11/17/2016) to the date testing was concluded (04/30/2018) on 12/04/2018 around 11:30 am. D6091 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1445(e)(4)(iii) The laboratory director must ensure all proficiency testing reports received are reviewed by the appropriate staff to evaluate the laboratory's performance and to identify any problems that require
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Survey Type: Special
Survey Event ID: F2RO11
Deficiency Tags: D2016 D2096 D2016 D2096
Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on a review of the CASPER Report 155 and performance evaluations from the proficiency testing organization American Association of Bioanalysts (AAB), the laboratory failed to successfully participate in a proficiency testing program approved by CMS for the analyte: Creatinine which is of the specialty Routine Chemistry. The laboratory had unsatisfactory scores for the 2nd event of 2018, and the 3rd event of 2018. See D2096. D2096 ROUTINE CHEMISTRY CFR(s): 493.841(f) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on a review of the CASPER 155 report and performance evaluations from the proficiency testing organization American Association of Bioanalysts (AAB), the laboratory failed to successfully participate in a proficiency testing program approved by CMS for the analyte: Creatinine which is in the specialty of Routine Chemistry in which the laboratory is certified under CLIA. The laboratory had unsatisfactory scores for the 2nd event of 2018, and the 3rd event of 2018. Findings include: 1. AAB 2018 Event 2 for Creatine the score was 0%. 2. AAB 2018 Event 3 for Creatine the score was 40%. -- 2 of 2 --
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