Southern Oncology Specialists

CLIA Laboratory Citation Details

2
Total Citations
18
Total Deficiencyies
10
Unique D-Tags
CMS Certification Number 34D2010923
Address 9930 Kincey Avenue Suite 165, Huntersville, NC, 28078
City Huntersville
State NC
Zip Code28078
Phone704 947-5005
Lab DirectorWILLIAM MITCHELL

Citation History (2 surveys)

Survey - June 19, 2023

Survey Type: Standard

Survey Event ID: 8DM011

Deficiency Tags: D5413 D5417 D5421 D5429 D6013 D5417 D5421 D5429 D6013 D6026 D6026

Summary:

Summary Statement of Deficiencies D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (1) Water quality. (2) Temperature. (3) Humidity. (4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based upon observation, review of manufacturer's instructions, the absence of records, and interview with TC (technical consultant) #1 on 6/19/23, the laboratory failed to monitor and document the temperature of a freezer used to store calibration materials for the Beckman Access 2 instrument. Findings: During a tour of the laboratory at approximately 1:50 p.m., the surveyor observed Beckman Access Folate and Vitamin D calibration materials in the freezer compartment above the refrigerator. Manufacturer's instructions for the storage of Folate calibration material require upright frozen storage below -20 degrees Celsius. Manufacturer's instructions for the storage of Vitamin D calibration material require upright frozen storage between -15 and -30 degrees Celsius. There was no documentation of the freezer's temperatures for the years of 2021, 2022 or 2023. During an interview at approximately 1:55 p.m., TC #1 confirmed that the temperature of the freezer compartment is not monitored. She stated the laboratory does not record the freezer temperature because no patient samples are stored inside. D5417 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(d) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- Reagents, solutions, culture media, control materials, calibration materials, and other supplies must not be used when they have exceeded their expiration date, have deteriorated, or are of substandard quality. This STANDARD is not met as evidenced by: Based upon observation, review of the manufacturer's instructions, and interview with TC (technical consultant) #1 on 6/19/23, the laboratory failed to discard quality control material after the open expiration date was exceeded. Findings: During a tour of the laboratory at approximately 1:50 p.m., the surveyor observed Biorad Liquicheck immunoassay premium controls lot #89313 marked with an in-use date of 6/7/23 in the refrigerator, available for use. Review of the product insert for the Biorad Liquicheck immunoassay premium controls revealed the "Storage and Stability" section specified a 4 day open expiration date for the analyte folate and a 9 day open expiration date for the analyte Vitamin D after the control material is thawed and opened. During an interview at approximately 2:35 p.m., TC #1 confirmed that Biorad Liquicheck immunoassay premium controls are not discarded in accordance with the manufacturer's requirements and that she has not noticed any issues with the quality control values. In 2022, the laboratory reported approximately 1,764 patient folate test results and approximately 1,843 patient Vitamin D test results. D5421 ESTABLISHMENT AND VERIFICATION OF PERFORMANCE CFR(s): 493.1253(b)(1) Each laboratory that introduces an unmodified, FDA-cleared or approved test system must do the following before reporting patient test results: (1)(i) Demonstrate that it can obtain performance specifications comparable to those established by the manufacturer for the following performance characteristics: (1)(i)(A) Accuracy. (1)(i) (B) Precision. (1)(i)(C) Reportable range of test results for the test system. (1)(ii) Verify that the manufacturer's reference intervals (normal values) are appropriate for the laboratory's patient population. This STANDARD is not met as evidenced by: Based on review of performance verification records and interview with TC (technical consultant) #1 on 6/19/23, the laboratory failed to define the criteria of acceptability used to verify the performance of the AU480, the Access 2, and the Sysmex XN analyzers when the facility changed locations in July of 2021. Findings: Review of performance verification records for the AU480, the Access 2, and the Sysmex XN analyzers revealed the laboratory had performed a split-sample analysis using previously tested patient samples for each test performed on the 3 analyzers. The records failed to include the criteria used to determine the acceptability of the split- sample analysis. Interview with TC #1 at approximately 3:00 p.m. confirmed the performance verification records failed to include the criteria used by the laboratory to determine the acceptability of the split-sample analysis. D5429 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(a)(1) For unmodified manufacturer's equipment, instruments, or test systems, the laboratory must perform and document maintenance as defined by the manufacturer and with at least the frequency specified by the manufacturer. -- 2 of 4 -- This STANDARD is not met as evidenced by: Based on review of manufacturer's instructions, review of 2020, 2021, 2022, and 2023 maintenance records, the absence of records, and interview with TC (technical consultant) #1 on 6/19/2023, the laboratory failed to perform and document all monthly maintenance specified by the manufacturer for the AU480 Chemistry analyzer for 4 of 12 months in 2021 (July, August, November, and December). Findings: Review of the AU480 User Guide, Chapter 8, maintenance schedule 8-61, revealed 4 monthly maintenance requirements listed in the following order: Clean the sample and reagent probe wash wells. Clean the Mix bar Wash Wells. Clean the wash Nozzle unit, and Check the tube mounting joints. Clean the Deionized Water Tank, DI and Sample probe Filters. Review of 2020, 2021, 2022, and 2023 maintenance records revealed: 1. The laboratory failed to perform and document 2 of 4 monthly maintenance requirements for 2 months, July and August 2021. Monthly maintenance items not documented: Clean the wash Nozzle unit, and Check the tube mounting joints. Clean the Deionized Water Tank, DI and Sample probe Filters. 2. The laboratory failed to perform and document 4 of 4 monthly maintenance requirements for 2 months, November and December 2021. During an interview at approximately 2: 04 p.m., TC #1 confirmed monthly maintenance was not documented as required on the maintenance logs. TP #1 was unable to print maintenance documentation from the instrument for July, August, November, and December 2021. D6013 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(3)(ii) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(3) Ensure that-- (e)(3)(ii) Verification procedures used are adequate to determine the accuracy, precision, and other pertinent performance characteristics of the method; This STANDARD is not met as evidenced by: Based on review of performance verification records and interview with TC (technical consultant) #1 on 6/19/23, the laboratory director failed to ensure performance verifications for the AU480, the Access 2, and the Sysmex XN analyzers were acceptable before patient testing resumed in July of 2021 after the instruments were moved. Review of performance verification records for the AU480, the Access 2, and the Sysmex XN analyzers revealed the laboratory had performed a split-sample analysis using previously tested patient samples for each test performed on the 3 analyzers. The records did not include documentation of the laboratory director's review and approval. Interview with TC #1 at approximately 3:00 p.m. confirmed the performance verification records failed to include documentation of the laboratory director's review and approval. D6026 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(8) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently -- 3 of 4 -- and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(8) Ensure that reports of test results include pertinent information required for interpretation. This STANDARD is not met as evidenced by: Based on review of manufacturer's instructions and review of 2 random patient test reports (Patient #10820, Patient #21450) on 6/19/23, the laboratory director failed to ensure patient test reports for the Prostate Specific Antigen (PSA) and cancer antigen 125 (CA-125) included the identity of the assay used. Findings: 1. Review of manufacturer's instructions for the PSA assay revealed "The results reported by the laboratory to the physician must include the identity of the PSA assay used." Review of a random patient test report for PSA (Patient #10820, Report Date: 6/15/23) revealed the patient test report failed to include the identity of the assay used. 2. Review of manufacturer's instructions for the CA-125 assay revealed "The results reported by the laboratory to the physician must include the identity of the CA-125 assay used." Review of a random patient test report for CA-125 (Patient #21450, Report Date: 5/24/23) revealed the patient test report failed to include the identity of the assay used. -- 4 of 4 --

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Survey - April 10, 2018

Survey Type: Standard

Survey Event ID: ROPQ11

Deficiency Tags: D2009 D5211 D5293 D5211 D5293 D5403 D5403

Summary:

Summary Statement of Deficiencies D2009 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(1) The individual testing or examining the samples and the laboratory director must attest to the routine integration of the samples into the patient workload using the laboratory's routine methods. This STANDARD is not met as evidenced by: Based on review of laboratory policy, review of 2016 and 2017 American Proficiency Institute (API) proficiency testing (PT) records and review of College of American Pathologists (CAP) PT records 04/10/18, the laboratory director failed to sign attestation statements for all laboratory PT testing performed. Review of laboratory's quality assessment policy, "Proficiency Test Assessment", revealed the following statement, "2. Completeness (Including directors signature and testing personnel on the attestation statement." Review of 2016 and 2017 API and CAP PT records revealed the laboratory director failed to sign attestation statements for the following PT events: 1. API-2016 Chemistry Group 2 - 3rd Event 2. Y-A 2016 CAP Ligand - Special - 1st Event D5211 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(a) The laboratory must review and evaluate the results obtained on proficiency testing performed as specified in subpart H of this part. This STANDARD is not met as evidenced by: Based on review of laboratory policy and review of 2016 and 2017 API PT records 04 /10/18, the laboratory failed to review all results obtained on the PT performed. Review of laboratory's quality assessment policy, "Proficiency Test Assessment", Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 3 -- revealed the following statement, "The director will sign and date the PT results and indicate his review." Review of 2016 and 2017 API PT records revealed the director did not sign or date the following PT events to indicate the laboratory's review of results obtained on the PT performed. 1. API-2016 Immunology/Immunohematology - 1st Event 2. API-2016 Immunology/Immunohematology - 2nd Event 3. API-2016 Immunology/Immunohematology - 3rd Event 4. API-2016 Hematology/Coagulation - 2nd Event 5. API-2017 Chemistry - Core - 1st Event 6. API-2017 Hematology /Coagulation - 2nd Event 7. API-2017 Immunology/Immunohematology - 1st Event 8. API-2017 Immunology/Immunohematology - 2nd Event 9. API-2017 Immunology /Immunohematology - 3rd Event D5293 GENERAL LABORATORY SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1239(b)(c) (b) The general laboratory systems quality assessment must include a review of the effectiveness of

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