Urology Of Virginia, Pllc- Clinical Lab

CLIA Laboratory Citation Details

4
Total Citations
20
Total Deficiencyies
7
Unique D-Tags
CMS Certification Number 49D0229791
Address 225 Clearfield Avenue, Virginia Beach, VA, 23462
City Virginia Beach
State VA
Zip Code23462
Phone757 452-3470
Lab DirectorJEFFERSON LIN

Citation History (4 surveys)

Survey - October 29, 2025

Survey Type: Standard

Survey Event ID: UNEV11

Deficiency Tags: D0000 D5775 D0000 D5775

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Urology of Virginia - Clinical Lab on August 28-29, 2025 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Regulations. Urology of Virginia - Clinical Lab was not in compliance with the applicable Conditions and Standards under 42 CFR part 493 CLIA Regulations. Specific deficiencies are as follows: D5775 COMPARISON OF TEST RESULTS CFR(s): 493.1281(a)(c) (a) If a laboratory performs the same test using different methodologies or instruments, or performs the same test at multiple testing sites, the laboratory must have a system that twice a year evaluates and defines the relationship between test results using the different methodologies, instruments, or testing sites. This STANDARD is not met as evidenced by: Based on a review of the Centers for Medicare and Medicaid Services Clinical Laboratory Improvement Amendments (CLIA) Application for Certification form (CMS-116), laboratory's policies and procedures, calibration verification records, lack of documentation and interviews, the laboratory failed to establish and follow a policy for the comparison of the Immunochemistry testing performed on the laboratory's two Roche Diagnostics Cobas e 411 analyzers in calendar year 2024. Findings include: 1. Review of the laboratory's CMS-116 revealed the laboratory utilizes the Roche Diagnostics Corporation analyzer to perform Prostrate Specific Antigen (PSA), free PSA, Testosterone, 25-hydroxy Vitamin D patient testing. 2. During the entrance interview on 10/28/25 at 10:00 am with the Director of Laboratory Services and the Technical Supervisor (TS), it was revealed that the laboratory utilizes two (2) Roche Cobas e 411 analyzers for Immunochemistry testing and that patient PSA and Testosterone testing is performed on both. 3. Review of the laboratory's policies and procedures revealed the lack of a policy or procedure to twice annually perform and Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- evaluate PSA and Testosterone result comparisons tested on the lab's two Roche Cobas analyzers. 4. Review of the available calibration verification records revealed the lab performed verification studies on both Cobas analyzers (Serial numbers 1135- 01 and 1134-30) on 7/28/25 for PSA and on 8/1/25 for testoserone. The documentation lacked a comparison of the calibration verification data evaluating the difference between values from the two Cobas instrumentsand whether the differences were acceptable. 5. In an interview on 10/29/25 at 11:57 AM, the TS was asked about instrument comparison studies for PSA and testosterone. The TS stated that there was no comparison study but that calibration verification had been successfully performed for both anayltes and instruments. The TS confirmed that no additional calibration verification documentation was available for review. 6. In an exit interview on 10/29 /25 at 1:55 PM with the Laboratory Director, Director of Laboratory Services and TS, the findings were confirmed. -- 2 of 2 --

πŸ”’ Unlock Deficiency Summary

Get full access to the detailed deficiency summary for this facility

One-time payment β€’ Lifetime access

Survey - November 30, 2023

Survey Type: Standard

Survey Event ID: 5F4H11

Deficiency Tags: D5401 D5433 D5435 D5433 D5435 D0000 D5400 D5401

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Urology of Virginia, PLLC - Clinical Lab on November 29-30, 2023 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiencies cited are as follows and includes the Condition under 42 CFR part 493 CLIA Regulation: D5400 -42 CFR. 493.1250 Analytic Systems. D5400 ANALYTIC SYSTEMS CFR(s): 493.1250 Each laboratory that performs nonwaived testing must meet the applicable analytic systems requirements in 493.1251 through 493.1283, unless HHS approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub.7), that provides equivalent quality testing. The laboratory must monitor and evaluate the overall quality of the analytic systems and correct identified problems as specified in 493.1289 for each specialty and subspecialty of testing performed. This CONDITION is not met as evidenced by: Based on a review of policies and procedures, user guide, Polymerase Chain Reaction (PCR) Worksheet documentation, patient test logs, maintenance logs, lack of documentation, tour, and interviews, the laboratory failed to: 1. follow established policy for No Template Control documentation on their PCR Worksheets in three of thirteen months reviewed while reporting two hundred eighteen patients' PCR Urinary Tract Infection (UTI) Multiplex Panels (timeframe: September 29, 2022 to 11/30/23) CROSS REFERENCE D5401; 2. document weekly contamination procedures per their established PCR laboratory protocol for five of fifty-six weeks reviewed while reporting fifty patient urine UTI Multiplex Panel assays (9/29/22 to 11/30/23) CROSS REFERENCE D5433 A; 3. document every three month PCR hood contamination maintenance per established protocol during eight of thirteen months reviewed (9/29 /22 - 11/30/23) CROSS REFERENCE D5433 B; 4. define/document function checks Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- for centrifuge revolutions per minute and/or rotator speed and circumference, for one standing Thermo Scientific Sorvall/ST Plus centrifuge utilized in PCR laboratory for the isolation of urinary tract microbiota DNA during the thirteen month review timeframe (9/29/22-11/30/23) CROSS REFERENCE D5435. D5401 PROCEDURE MANUAL CFR(s): 493.1251(a) A written procedures manual for all tests, assays, and examinations performed by the laboratory must be available to, and followed by, laboratory personnel. Textbooks may supplement but not replace the laboratory's written procedures for testing or examining specimens. This STANDARD is not met as evidenced by: Based on a review of policies, Polymerase Chain Reaction (PCR) Worksheet documentation, patient test logs, lack of documentation, and interviews, the laboratory failed to follow the established policy for No Template Control (NTC) documentation on their PCR Worksheet in three (3) of thirteen (13) months reviewed while reporting two hundred eighteen (218) patients' PCR Urinary Tract Infection (UTI) Multiplex Panels (timeframe: September 29, 2022 to 11/30/23). Findings include: 1. Review of the laboratory's PCR Lab Policies and Procedures manual revealed the following UTI Multiplex Panel quality control (QC) instruction: Performing the Instrument Run for qPCR Amplification QuantStudio 7: "First run of the day-NTC must also be run on the TaqMan Array Card (TAC). Record the NTC placement on the TaqMan PCR Worksheet and label the NTC tube in correspondence with the worksheet. All subsequent TACs of the day do not require an NTC if the first NTC passes." 2. The inspector requested to review the TaqMan PCR Worksheets with NTC QC documentation for the 13 month timeframe of September 2022 (new test platform initiation) to the date of the inspection on 11/30/23. The worksheet records revealed missing NTC QC documentation during the following months: December 2022 (on dates of single runs: 12/7/22, 12/8/22, 12/9/22, 12/15/22); January 2023 (on dates of single runs: 1/5/23, 1/9/23, 1/12/23, 1/19/23); May 2023 (on date of single run 5/17 /23). 3. The patient test logs corresponding with the TaqMan PCR Worksheets outlined above revealed 218 patients' were assayed/reported without documentation of the daily NTC on nine dates in December 2022, January 2023, and May 2023. 4. An exit interview with the primary PCR testing personnel, laboratory manager, director of laboratory operations, and laboratory director on 11/30/20, at 3:00 PM, confirmed the above findings. D5433 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(b)(1) For equipment, instruments, or test systems developed in-house, commercially available and modified by the laboratory, or maintenance and function check protocols are not provided by the manufacturer, the laboratory must establish a maintenance protocol that ensures equipment, instrument, and test system performance that is necessary for accurate and reliable test results and test result reporting. The laboratory must perform and document the maintenance activities specified in paragraph (b)(1)(i) of this section. This STANDARD is not met as evidenced by: -- 2 of 4 -- A. Based on review of procedures, maintenance logs, lack of documentation, and interviews, the laboratory failed to document weekly contamination procedures per their established protocol for the Polymerase Chain Reaction (PCR) laboratory for five (5) of fifty-six (56) weeks reviewed while reporting fifty (50) patient urine PCR Urinary Tract Infection (UTI) Multiplex Panel assays (timeframe: September 29, 2022 to November 30, 2023). Findings include: 1. Review of the laboratory's PCR Lab Policies and Procedures manual revealed the following maintenance protocol: PCR Contamination Control- "The essential parts of this contamination control program include space and time separation of pre- and post-PCR activities, use of physical aids, use of ultraviolet (UV) light, use of aliquot PCR reagents, incorporation of negative controls, and use of one or more of various contamination control methods that use chemical and biochemical reactions. Weekly, the technician will weekly inspect and wipe rotors and buckets of PCR lab centrifuge with 70 % ETOH." 2. Review of the laboratory's PCR Cleaning and Maintenance Logs for the timeframe of 9/29/22 to 11/30/23 revealed the following weeks in calendar year 2023 with no documentation of the weekly maintenance protocols outlined above: January 16-20 (7 patient PCR assays reported); January 23-31 (5 patient PCR assays reported); February 27-March 3 (15 patient PCR assays reported); March 13-17 (10 patient PCR assays reported); April 3-7 (13 patient PCR assays reported). The inspector requested to review documentation for the weekly contamination protocols for the 5 weeks above. No additional documentation was available. A total of 50 patient PCR UTI assays were reported without documentation that PCR weekly contamination controls were followed (inspection and wipe rotors/buckets of PCR lab centrifuge with 70 % ETOH). 3. An exit interview with the primary PCR testing personnel, laboratory manager, director of laboratory operations, and laboratory director on 11/30/20, at 3: 00 PM, confirmed the above findings. B. Based on review of procedures, maintenance logs, lack of documentation, and interviews, the laboratory failed to document every three month Polymerase Chain Reaction (PCR) hood contamination maintenance per their established protocol during eight (8) of thirteen (13) months reviewed (timeframe: 9/29/22 to 11/30/23). Findings include: 1. Review of the laboratory's PCR Lab Policies and Procedures manual revealed the following maintenance protocol: PCR Contamination Control: "The laboratory's PCR hood UV light will be changed every three months to ensure optimal sterilization." 2. Review of the laboratory's PCR hood maintenance records during the 13 months reviewed (9/29/22 to 11/30/23) revealed no documentation on the log under parameter heading ("Every 3 months change UV light") for a period of 8 months (from 9/29/22 to 5/4/23). The inspector requested to review additional documentation. No records were available. 3. An exit interview with the primary PCR testing personnel, laboratory manager, director of laboratory operations, and laboratory director on 11/30/20, at 3:00 PM, confirmed the above findings. D5435 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(b)(2) For equipment, instruments, or test systems developed in-house, commercially available and modified by the laboratory, or maintenance and function check protocols are not provided by the manufacturer, the laboratory must: (i) Define a function check protocol that ensures equipment, instrument, and test system performance that is necessary for accurate and reliable test results and test result reporting. (ii) Perform and document the function checks, including background or baseline checks, specified in paragraph (b)(2)(i) of this section. Function checks must be within the laboratory's established limits before patient testing is conducted. -- 3 of 4 -- This STANDARD is not met as evidenced by: Based on a laboratory tour, review of procedures, user guide, maintenance logs, lack of documentation, and interviews, the laboratory failed to define/document function checks for centrifuge revolutions per minute (RPM) and/or rotator speed and circumference, for one (1) standing Thermo Scientific Sorvall/ST Plus centrifuge utilized in the Polymerase Chain Reaction (PCR) laboratory for the isolation of urinary tract microbiota (UTM) DNA during the thirteen month review timeframe (PCR testing start date of 9/29/22 up to the date of the inspection 11/29-11/30//23). Findings include: 1. During an entrance tour on 11/29/23, the inspectors noted a Thermo Scientific Sorvall/ST Plus centrifuge in use in the PCR microbiology laboratory. 2. Review of the laboratory's PCR Lab Policies and Procedures manual revealed the following two protocol instructions: Sample Preparation and DNA Extraction for UTM Assays: "Centrifuge Sample- Centrifuge the sample plate in the standing centrifuge at 2250 x g for 15 minutes at room temperature." Performing the Instrument Run for qPCR Amplification QuantStudio 7: "Loading TAC into Centrifuge- Place loaded spin racks into the standing centrifuge. Centrifuge the array card twice in the standing centrifuge for 1 minute each time at 331 x g (1200 RPM)." 3. Review of the PCR centrifuge user's guide (Thermo Fisher Scientific Instructions for Use) revealed the following statements, "In order to keep this product able to perform the intended applications reliably and safely, ongoing preventative maintenance is necessary. Thermo Fisher Scientific recommends having the centrifuge and accessories serviced once a year by an authorized service technician. The service checks: electrical connections, suitability of set up, centrifuge door lock /safety system, rotor and fixation of rotor, anti vibration mounts. A validation of the centrifuge is recommended." 4. Review of the PCR laboratory's maintenance documentation revealed one record of RPM verification for the Thermo Scientific standing centrifuge outlined above. The inspector noted that Tidewater Medical Sales Service technician documented a speed check at 3000.1 RPM on 7/18/23. The inspector requested to review centrifuge RPM verification records for the procedural speed requirements outlined above for the timeframe of initiated PCR patient testing in September 2022 up to 11/30/23. No documentation was available for review. The inspector inquired regarding the protocol for RPM checks at 2250 x g and 331 x g (1200 RPM). The laboratory manager stated on 11/30/23 at 2:30 PM, "we do all equipment maintenance annually and we can reach out to Tidewater Medical or another vendor to have them return to verify the additional speed." 5. An exit interview with the primary PCR testing personnel, laboratory manager, director of laboratory operations, and laboratory director on 11/30/20, at 3:00 PM, confirmed the above findings. -- 4 of 4 --

πŸ”’ Unlock Deficiency Summary

Get full access to the detailed deficiency summary for this facility

One-time payment β€’ Lifetime access

Survey - December 29, 2021

Survey Type: Standard

Survey Event ID: QRZV11

Deficiency Tags: D0000 D5413 D0000 D5413

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Urology of Virginia, PLLC -Clinical Lab on December 28-29, 2021 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiency cited is as follows: D5413 TEST SYSTEMS, EQUIPMENT, INSTRUMENTS, REAGENT CFR(s): 493.1252(b) The laboratory must define criteria for those conditions that are essential for proper storage of reagents and specimens, accurate and reliable test system operation, and test result reporting. The criteria must be consistent with the manufacturer's instructions, if provided. These conditions must be monitored and documented and, if applicable, include the following: (1) Water quality. (2) Temperature. (3) Humidity. (4) Protection of equipment and instruments from fluctuations and interruptions in electrical current that adversely affect patient test results and test reports. This STANDARD is not met as evidenced by: Based on a review of quality assurance (QA) manual, manufacturer's operation manual, system maintenance logs, lack of documentation, and interviews, the laboratory failed to document performance of their Aqua Treatment Service Water System annual maintenance during the twenty-seven (27) months reviewed (timeframe: September 2019 to date of the survey on December 29, 2021). 1. Review of the laboratory's QA policy manual revealed a water quality system manufacturer's operation guide (Aqua Treatment Service, INC. Installation and Operation Maintenance Manual) which stated: Manual Cover page: "It is important that those responsible for the installation of this equipment, as well as the owner/operator, read this manual and carefully follow the instructions and guidelines."; Cleaning Requirements (page 9) stated: "A minimum of once yearly cleaning and UV Disinfection lamp replacement." 2. Review of the available laboratory maintenance logs from September 2019 to 12/29/21 revealed no documentation of the water Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- system's maintenance as outlined by the manufacturer. The inspector requested to review the annual water maintenance of cleaning/lamp replacement for calendar year 2020 and year to date 2021. No records were available for review. The technical supervisor (TS) stated on 12/29/21 at approximately 11 AM: "I will ask our director for those records. We have the invoices for annual maintenance for years prior. I am not sure if the maintenance was performed in 2020 or this year." 3. The director of laboratory services stated on 12/29/21 at approximately 1:00 PM: "I have reviewed the installation instructions and reached out to our Hydrologix representative that installed the water quality system. He has confirmed that the UV disinfection system needs a bulb and sub-micron filter changed annually. We did not get their field service in to get this done in 2019, 2020, or this year." 4. The TS and director of laboratory services confirmed the above findings on 12/29/21 at approximately 1:30 PM. -- 2 of 2 --

πŸ”’ Unlock Deficiency Summary

Get full access to the detailed deficiency summary for this facility

One-time payment β€’ Lifetime access

Survey - September 18, 2019

Survey Type: Standard

Survey Event ID: 2DVM11

Deficiency Tags: D0000 D5433 D0000 D5433

Summary:

Summary Statement of Deficiencies D0000 An announced CLIA recertification survey was conducted at Urology of Virginia, PLLC (Clinical Lab) on September 19, 2019 by the Virginia Department of Health's Office of Licensure and Certification. The laboratory was surveyed under 42 CFR part 493 CLIA Requirements. Specific deficiency cited is as follows: D5433 MAINTENANCE AND FUNCTION CHECKS CFR(s): 493.1254(b)(1) For equipment, instruments, or test systems developed in-house, commercially available and modified by the laboratory, or maintenance and function check protocols are not provided by the manufacturer, the laboratory must establish a maintenance protocol that ensures equipment, instrument, and test system performance that is necessary for accurate and reliable test results and test result reporting. The laboratory must perform and document the maintenance activities specified in paragraph (b)(1)(i) of this section. This STANDARD is not met as evidenced by: Based on a tour, review of policies, equipment calibration/maintenance records, and interviews, the laboratory failed to document annual calibration verification for nine (9) of 9 thermometers according to the laboratory's procedure in calendar year 2018. Findings include: 1. During a tour of the laboratory at approximately 11:30 AM, the inspector noted the following thermometers in use for monitoring the storage temperature of patient samples, reagents/supplies, culture incubation, environmental requirements for instrumentation (one Phoenix M50 microbiology analyzer and two Roche Cobas e411 chemistry analyzers): ERTCo SN DB080R (incubator) ERTCo SN 6313 (room temperature) Cardinal Health SN 33316 (Freezer A) Cardinal Health SN 1228 (Freezer B) Cardinal Health SN 14991 (Freezer C) Cardinal Health SN 32317 (Freezer D) Streck SN 8433 (Refrigerator A) Streck SN D10770 (Refrigerator B) Streck SN D11344 (Refrigerator C) 2. A review of the facility's Laboratory Quality Assurance Equipment Maintenance Manual revealed a procedure (title: Thermometer Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- Calibration) that stated, "To ensure thermometers used in procedures, incubators, refrigerators, and freezers, are accurate when compared to a certified thermometer such as a National Institute Standards and Technology (NIST) reference unit; thermometer calibrations are to be verified once per year." 3. Review of the laboratory's equipment calibration/maintenance record book revealed two (2) Thermometer Calibration Verification Record forms, for the identified thermometer serial numbers (SN) outlined above. The verifications were performed on 5/25/17 and 9/11/19 and were approved by the lab director's (LD) signature of review. The inspector requested to review thermometer verification documentation for calendar year 2018. No records were available for review. The technical supervisor (TS) confirmed that the laboratory policy was to verify the calibration of all thermometers once per year. The TS stated, at approximately 1:15 PM, "We had a tech who routinely did the thermometer verifications for us. She left in 2017 and we overlooked getting it done in her absence". 4. In an interview with the LD, Director of Laboratory Services and TS at approximately 2:30 PM, the above findings were confirmed -- 2 of 2 --

πŸ”’ Unlock Deficiency Summary

Get full access to the detailed deficiency summary for this facility

One-time payment β€’ Lifetime access