Wildwood Family Clinic Sc

CLIA Laboratory Citation Details

5
Total Citations
26
Total Deficiencyies
17
Unique D-Tags
CMS Certification Number 52D0911694
Address 251 East Cottage Grove Rd, Cottage Grove, WI, 53527
City Cottage Grove
State WI
Zip Code53527
Phone608 839-3515
Lab DirectorJASON HAMPTON

Citation History (5 surveys)

Survey - March 25, 2026

Survey Type: Standard

Survey Event ID: RVT711

Deficiency Tags: D0000 D2016 D2096 D6000 D6016 D6017

Summary:

Summary Statement of Deficiencies D0000 A recertification survey was completed on March 25, 2026. The laboratory was found out of compliance with the CLIA regulations. The laboratory failed to meet the following conditions, resulting in initial unsuccessful PT participation: D2016 - 42 C. F.R. 493.803 Condition: Successful Participation [proficiency testing] D6000 - 42 C. F.R. 493.1403 Condition: Laboratories Performing Moderate Complexity Testing; Laboratory Director D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Based on surveyor review of records from the Certification and Survey Provider Enhanced Reporting (CASPER) reports and American Proficiency Institute (API) Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- proficiency testing (PT) reports, and interview with the Laboratory Director, the laboratory failed to successfully participate in a PT program approved by Centers for Medicare and Medicaid Services (CMS), for each analyte or test in which the laboratory is certified under Clinical Laboratory Improvement Amendments (CLIA). The laboratory failed to successfully participate in total protein analyte testing in the subspecialty of routine chemistry. Refer to D2096. D2096 ROUTINE CHEMISTRY CFR(s): 493.841(f) (f) Failure to achieve satisfactory performance for the same analyte or test in two consecutive testing events or two out of three consecutive testing events is unsuccessful performance. This STANDARD is not met as evidenced by: Based on surveyor review of records from the Certification and Survey Provider Enhanced Reporting (CASPER) reports and American Proficiency Institute (API) 2025 and 2026 proficiency testing (PT) reports, and interview with the Laboratory Director, the laboratory failed to achieve satisfactory performance (80%) for total protein analyte testing in two of two consecutive testing events in the subspecialty of routine chemistry. Findings included: 1. Review of the CASPER 0155 report revealed the following results: Routine Chemistry 2025 3rd Event: The laboratory received an overall unsatisfactory score for the subspeciality of 0%, which included a score of 0% for total protein. Routine Chemistry 2026 1st Event: The laboratory received an unsatisfactory score of 20% for total protein. 2. Review of the API reports and records in the laboratory during the recertification survey from the two most recent PT events confirmed the findings on the CASPER report, revealing the following: The API "Performance Summary 2025 Chemistry - Core 3rd Event" report showed the laboratory received 0% in routine chemistry, including for the total protein analyte, for the third PT event in 2025. The API "Performance Summary 2026 Chemistry - Core 1st Event" report showed the laboratory received 20% for the total protein analyte. The API "Comparative Evaluation 2026 Chemistry - Core - 1st Event" report included the columns, in part, Sample / Reported Result / Expected Result / Performance. The results for the total protein analyte samples were as follows: CH-01 / 5.6 / 5.7-6.8 / Unacceptable CH-02 / 2.4 / 2.4-3.0 / Acceptable CH-03 / 9.2 / 9.3-11.0 / Unacceptable CH-04 / 4.0 / 4.1-4.9 / Unacceptable CH-05 / 8.4 / 8.8-10.4 / Unacceptable 3. During an interview with the Laboratory Director on March 25, 2026, at 12:11 PM, the Laboratory Director confirmed the laboratory did not successfully participate in PT for the total protein analyte in two of two consecutive testing events in the subspecialty of routine chemistry, and confirmed understanding that this is a mandatory PT deficiency. D6000 MODERATE COMPLEXITY LABORATORY DIRECTOR CFR(s): 493.1403 The laboratory must have a director who meets the qualification requirements of 493. 1405 of this subpart and provides overall management and direction in accordance with 493.1407 of this subpart. This CONDITION is not met as evidenced by: Based on surveyor review of records from the Certification and Survey Provider -- 2 of 4 -- Enhanced Reporting (CASPER) reports and American Proficiency Institute (API) proficiency testing (PT) reports, and interview with the Laboratory Director, the Laboratory Director failed to provide overall management and direction of the laboratory services. The Laboratory Director failed to ensure the laboratory tested and reported PT samples as required. Refer to D6016 and D6017. D6016 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(i) (e)(4)(i) The proficiency testing samples are tested as required under Subpart H of this part; This STANDARD is not met as evidenced by: Based on surveyor review of records from the Certification and Survey Provider Enhanced Reporting (CASPER) reports and American Proficiency Institute (API) 2025 and 2026 proficiency testing (PT) reports, and interview with the Laboratory Director, the Laboratory Director failed to ensure successful participation for total protein analyte testing in a Centers for Medicare and Medicaid Services (CMS) approved PT program. Refer to D2096. D6017 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(4)(ii) (e)(4)(ii) Ensure that results are returned within the timeframes established by the proficiency testing program; This STANDARD is not met as evidenced by: Based on surveyor review of records from the Certification and Survey Provider Enhanced Reporting (CASPER) reports and American Proficiency Institute (API) proficiency testing (PT) records, and interview with the Laboratory Director, the Laboratory Director failed to ensure the laboratory returned PT results within the timeframes specified by the PT program for nineteen of nineteen regulated analytes in the API 2025 Chemistry - Core third event. Findings include: 1. Review of the CASPER 0155 report revealed the following results: Routine Chemistry 2025 3rd Event: The laboratory received an overall unsatisfactory score for the subspeciality of 0%, which included 0% scores for alanine aminotransferase (SGPT), albumin, alkaline phosphatase (alk phos), aspartate aminotransferase (SGOT), total bilirubin (bili, total), total calcium (CA, total), carbon dioxide, chloride (Cl), total cholesterol (cholesterol, total), high density lipoprotein cholesterol (cholesterol, HDL), low density lypoprotein cholesterol (cholesterol, low density lypoprotein, direct measu), creatinine, glucose (glucose, non-waived), potassium (K), sodium (Na), total protein, triglyceride (trigl), urea nitrogen (BUN), and uric acid. 2. Review of the API "2025 Chemistry - Core 3rd Event Performance Summary" confirmed the finding in the CASPER 0155 report. 3. Review of records in the laboratory during the recertification survey revealed the laboratory had completed the API "Performance Review and

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Survey - March 13, 2024

Survey Type: Standard

Survey Event ID: KJ4C11

Deficiency Tags: D2015 D3031 D5293 D2015 D3031 D5293 D5429 D5469 D5429 D5469

Summary:

Summary Statement of Deficiencies D2015 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(5)(6) (5) The laboratory must document the handling, preparation, processing, examination, and each step in the testing and reporting of results for all proficiency testing samples. The laboratory must maintain a copy of all records, including a copy of the proficiency testing program report forms used by the laboratory to record proficiency testing results including the attestation statement provided by the PT program, signed by the analyst and the laboratory director, documenting that proficiency testing samples were tested in the same manner as patient specimens, for a minimum of two years from the date of the proficiency testing event. (6) PT is required for only the test system, assay, or examination used as the primary method for patient testing during the PT event. This STANDARD is not met as evidenced by: Based on surveyor review of proficiency testing (PT) records and interview with Testing Personnel (Staff A), the laboratory did not document the duplicate testing and reporting of five of five chloride tests during the second chemistry event in 2023. Findings include: 1. Review of PT records showed two sets of chloride results for the five samples in the 2023 second chemistry event. The records showed personnel performed all chemistry tests, including chloride tests, on May 30, 2023, and showed personnel repeated chloride testing of the five samples on June 5, 2023. The laboratory reported the June 5, 2023, chloride results to the proficiency testing provider. The records showed no documented reason for the repeated chloride testing on June 5, 2023. 2. Interview with Staff A on March 11, 2024, at 11:15 AM confirmed there was no documentation of the need for repeat testing of the chloride results or the reason for reporting the results from June 5, 2023, instead of the results from May 30, 2023. D3031 RETENTION REQUIREMENTS Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 4 -- CFR(s): 493.1105(a)(3) Analytic systems records. Retain quality control and patient test records (including instrument printouts, if applicable) and records documenting all analytic systems activities specified in 493.1252 through 493.1289 for at least 2 years. This STANDARD is not met as evidenced by: Based on surveyor review of pediatric bilirubin control records and manufacturer's instructions and interview with Testing Personnel (Staff A), the laboratory did not document and retain the lot number of control material in use for two of two pediatric bilirubin control levels in 2022 or 2023. Findings include: 1. Review of the control logs, 'Neonatal Bilirubin Control Data', showed the forms included a space to record the lot numbers of control level 1 and 2. Personnel had not entered the lot numbers on the forms during 2022 or 2023. 2. Review of the manufacturer's instructions provided by Staff A for the Quantimetrix Bilirubin Control Pediatric / Level 1 & 2 showed the instructions were specific for lot numbers 22571 & 22572. The insert showed no indication of when the laboratory started using lot numbers 22571 and 22572. 3. Interview with Staff A on March 11, 2024, at 12:45 PM confirmed personnel had not documented the lot number of control material used on the log and confirmed the laboratory had not retained documentation showing the lot number of the pediatric bilirubin controls in use for at least two years. D5293 GENERAL LABORATORY SYSTEMS QUALITY ASSESSMENT CFR(s): 493.1239(b)(c) (b) The general laboratory systems quality assessment must include a review of the effectiveness of

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Survey - April 4, 2022

Survey Type: Standard

Survey Event ID: P33M11

Deficiency Tags: D5403 D6042 D6042

Summary:

Summary Statement of Deficiencies D5403 PROCEDURE MANUAL CFR(s): 493.1251(b) The procedure manual must include the following when applicable to the test procedure: (1) Requirements for patient preparation; specimen collection, labeling, storage, preservation, transportation, processing, and referral; and criteria for specimen acceptability and rejection as described in 493.1242. (2) Microscopic examination, including the detection of inadequately prepared slides. (3) Step-by-step performance of the procedure, including test calculations and interpretation of results. (4) Preparation of slides, solutions, calibrators, controls, reagents, stains, and other materials used in testing. (5) Calibration and calibration verification procedures. (6) The reportable range for test results for the test system as established or verified in 493.1253. (7) Control procedures. (8)

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Survey - September 16, 2020

Survey Type: Standard

Survey Event ID: ZCOY11

Deficiency Tags: D5221 D5221

Summary:

Summary Statement of Deficiencies D5221 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(d) All proficiency testing evaluation and verification activities must be documented. This STANDARD is not met as evidenced by: Based on surveyor review of proficiency testing (PT) reports from the American Proficiency Institute (API) and interview with the administrative laboratory supervisor, the laboratory did not have documentation of the evaluation of "Not Graded" results for the Chemistry-Core events for 2019 and 2020. Findings include: 1. Review of the API PT records shows no documented evaluation of "Not Graded" Neonatal Direct Bilirubin results for five of five Chemistry-Core events in 2019 and 2020. 2. Interview with the administrative laboratory supervisor, Staff A, on September 16, 2020 at 10:15 AM confirmed the laboratory did not document evaluation of the "Not Graded" proficiency testing results for for Neonatal Direct Bilirubin. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 1 --

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Survey - April 24, 2018

Survey Type: Standard

Survey Event ID: 5RWV11

Deficiency Tags: D2007 D5447 D5447 D6047 D6047

Summary:

Summary Statement of Deficiencies D2007 TESTING OF PROFICIENCY TESTING SAMPLES CFR(s): 493.801(b)(1) The samples must be examined or tested with the laboratory's regular patient workload by personnel who routinely perform the testing in the laboratory, using the laboratory's routine methods This STANDARD is not met as evidenced by: Based on surveyor review of proficiency testing (PT) records and interview with the Technical Consultant who is also the Lab Director, the laboratory failed to include all testing personnel who routinely perform non-waived testing in 2016 and 2017. Findings include: 1. Review of PT records for non-waived testing show that one of four Testing Personnel (TP), TP A, has not participated in PT in 2016 and 2017. TP A performed testing in the laboratory in 2016 and 2017. 2. Interview with the Technical Consultant/Lab Director on April 24, 2018 at 11:00 AM confirmed that TP A has not participated in PT in 2016 and 2017. D5447 CONTROL PROCEDURES CFR(s): 493.1256(d)(3)(i)(g) Unless CMS Approves a procedure, specified in Appendix C of the State Operations Manual (CMS Pub. 7), that provides equivalent quality testing, the laboratory must-- At least once a day patient specimens are assayed or examined perform the following for-- Each quantitative procedure, include two control materials of different concentrations; (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on surveyor review of laboratory quality control records and interview with the laboratory Technical Consultant who is also the Lab Director, the laboratory does not Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- use an elevated serum total bilirubin control for monitoring the abnormal range of neonatal bilirubin testing. Findings include: 1. Review of laboratory quality control (QC) records for the total bilirubin assay show that two levels of QC are performed on a daily basis. The QC records for the total bilirubin assay show that an elevated serum based total bilirubin control for monitoring the abnormal range of neonatal bilirubin is not assayed when performing neonatal bilirubin testing. 2. Interview with the Technical Consultant/Lab Director on April 24, 2018 at 12:30 PM confirms that an elevated serum based total bilirubin control is not used to monitor the abnormal range when performing neonatal bilirubin testing. D6047 TECHNICAL CONSULTANT RESPONSIBILITIES CFR(s): 493.1413(b(8)(i) The procedures for evaluation of the competency of the staff must include, but are not limited to direct observations of routine patient test performance, including patient preparation, if applicable, specimen handling, processing and testing. This STANDARD is not met as evidenced by: Based on surveyor review of competency assessment records and interview with the Technical Consultant, the Technical Consultant has not documented the direct observations of routine patient testing for four of four Testing Personnel in 2017. Findings include: 1. Review of competency assessment records show no evidence of direct observation of routine patient testing for four of four Testing Personnel in 2017. 2. Interview with the Technical Consultant on April 24, 2018 at 10:30 AM confirms direct observation of routine patient testing was not documented as part of the competency evaluation procedures. -- 2 of 2 --

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