Women's Care Laboratory

CLIA Laboratory Citation Details

3
Total Citations
12
Total Deficiencyies
7
Unique D-Tags
CMS Certification Number 38D0664019
Address 590 Country Club Parkway, Eugene, OR, 97401-6036
City Eugene
State OR
Zip Code97401-6036
Phone541 683-1559
Lab DirectorDOUGLAS AUSTIN

Citation History (3 surveys)

Survey - October 10, 2019

Survey Type: Standard

Survey Event ID: 1J3E11

Deficiency Tags: D5217 D5437 D5217 D5437

Summary:

Summary Statement of Deficiencies D5217 EVALUATION OF PROFICIENCY TESTING PERFORMANCE CFR(s): 493.1236(c)(1) At least twice annually, the laboratory must verify the accuracy of any test or procedure it performs that is not included in subpart I of this part. This STANDARD is not met as evidenced by: Based on review of personnel records and discussion with the technical supervisor (TS), the laboratory failed to ensure personnel maintain competence through biannual verification. Findings include: 1. During review of testing personnel (TP) competencies, no written documentation of biannual verification could be produced for TP performing semen analysis. 2. The technical supervisor (TS) confirmed during interview 10/10/2019 at approximately 1300 that no written documentation of competency for the aforementioned assay existed. D5437 CALIBRATION AND CALIBRATION VERIFICATION CFR(s): 493.1255(a) Unless otherwise specified in this subpart, for each applicable test system the laboratory must perform and document calibration procedures-- (1) Following the manufacturer's test system instructions, using calibration materials provided or specified, and with at least the frequency recommended by the manufacturer; (2) Using the criteria verified or established by the laboratory as specified in 493.1253(b) (3)-- (2)(i) Using calibration materials appropriate for the test system and, if possible, traceable to a reference method or reference material of known value; and (2)(ii) Including the number, type, and concentration of calibration materials, as well as acceptable limits for and the frequency of calibration; and (3) Whenever calibration verification fails to meet the laboratory's acceptable limits for calibration verification. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- This STANDARD is not met as evidenced by: Based on review of hematology procedures (SOP's) and discussion with the technical supervisor (TS), the laboratory failed to establish the frequency of calibration appropriate for their hematology analyzer by qualified individuals. Findings include: 1. There was no laboratory written and laboratory director (LD) approved SOP for calibration of the new SYSMEX XN-L instrument. 2. The SYSMEX personnel performing the calibration procedure when the instrument was installed are not listed or qualified on the requisite CMS 209 personnel form. 3. The TS confirmed that no laboratory written and LD approved calibration procedure for the SYSMEX XN-L existed during interview 10/10/2019 at approximately 1200. -- 2 of 2 --

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Survey - October 9, 2018

Survey Type: Special

Survey Event ID: YKZN11

Deficiency Tags: D2016 D2182

Summary:

Summary Statement of Deficiencies D2016 SUCCESSFUL PARTICIPATION CFR(s): 493.803(a)(b)(c) (a) Each laboratory performing nonwaived testing must successfully participate in a proficiency testing program approved by CMS, if applicable, as described in subpart I of this part for each specialty, subspecialty, and analyte or test in which the laboratory is certified under CLIA. (b) Except as specified in paragraph (c) of this section, if a laboratory fails to participate successfully in proficiency testing for a given specialty, subspecialty, analyte or test, as defined in this section, or fails to take remedial action when an individual fails gynecologic cytology, CMS imposes sanctions, as specified in subpart R of this part. (c) If a laboratory fails to perform successfully in a CMS- approved proficiency testing program, for the initial unsuccessful performance, CMS may direct the laboratory to undertake training of its personnel or to obtain technical assistance, or both, rather than imposing alternative or principle sanctions except when one or more of the following conditions exists: (1) There is immediate jeopardy to patient health and safety. (2) The laboratory fails to provide CMS or a CMS agent with satisfactory evidence that it has taken steps to correct the problem identified by the unsuccessful proficiency testing performance. (3) The laboratory has a poor compliance history. This CONDITION is not met as evidenced by: Review of the College of American Pathologists (Excel) (CAP) proficiency testing (PT) shows laboratory had unsuccessful participation for in Immunohematology. Refer to D2182. D2182 ANTIBODY IDENTIFICATION CFR(s): 493.865(a) Failure to attain an overall testing event score of at least 80 percent is unsatisfactory performance. Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- This STANDARD is not met as evidenced by: Review of the College of American Pathologist (CAP) proficiency testing (PT) reveals that the laboratory has unsatisfactory performance in antibody identification. Finding include: 1. 2nd Event of 2018 - Antibody Identification - 0%. -- 2 of 2 --

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Survey - March 26, 2018

Survey Type: Standard

Survey Event ID: 5R4I11

Deficiency Tags: D5471 D6020 D6020 D5471 D6114 D6114

Summary:

Summary Statement of Deficiencies D5471 CONTROL PROCEDURES CFR(s): 493.1256(e)(1)(g) (e) For reagent, media, and supply checks, the laboratory must do the following: (e)(i) Check each batch (prepared in-house), lot number (commercially prepared) and shipment of reagents, disks, stains, antisera, (except those specifically referenced in 493.1261 (a)(3)) and identification systems (systems using two or more substrates or two or more reagents, or a combination) when prepared or opened for positive and negative reactivity, as well as graded reactivity, if applicable. (g) The laboratory must document all control procedures performed. This STANDARD is not met as evidenced by: Based on review of Microbiology records and interview with the Technnical Supervisor (TS), the laboratory failed to perform the required Quality Control (QC) procedures on it's commercially prepared media and their Chlamydia assay as required by the CFR 493.1256. Findings include: 1. The TS confirmed that no end user QC is performed on each batch or lot number of media when it is received and before using for patient testing. 2. There is no written IQCP in place for commercially prepared media to replace the need for end user QC. 3. The laboratory failed to perform external QC (Manufacturer supplied with each kit) each day of use on patient samples with the QuickVue Chlamydia test made by Quidel. 4. There is no written IQCP in place for the QuickVue Quidel Chlamydia test. to replace the need for day of use performance of QC. D6020 LABORATORY DIRECTOR RESPONSIBILITIES CFR(s): 493.1407(e)(5) The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, and record and report test results promptly, accurate, and proficiently Statement of Deficiencies (X1) Provider/Supplier/CLIA Identification Number (X3) Date Survey Completed Name of Provider or Supplier Street Address, City, State -- 1 of 2 -- and for assuring compliance with the applicable regulations. (e) The laboratory director must-- (e)(5) Ensure that the quality control program is established and maintained to assure the quality of laboratory services provided. This STANDARD is not met as evidenced by: Based upon review of records and interview with the Technical Specialist (TS), the Laboratory Director (LD) failed to ensure that required Quality Control is performed according to regulations. Findings include: 1. There is no external QC being performed on the QuickVue Chlamydia assay each day of patient testing even though external QC materials are provided by the manufacturer with each kit. 2. There is no end user QC being performed on commercially purchased microbiological media, in particular, Todd Hewitt broth with Gentamycin and Naladixic Acid. 3. The methodology used (CAMP test) to rule out colonization with Group B Beta streptococcus from vaginal and/or rectal swabs is archaeic and will miss a percentage of positive specimens. D6114 TECHNICAL SUPERVISOR RESPONSIBILITIES CFR(s): 493.1451(b)(1) The technical supervisor is responsible for selection of the test methodology that is appropriate for the clinical use of the test results. This STANDARD is not met as evidenced by: Based upon review of records and discussion with the Technical Supervisor (TS), the TS failed to select the most appropriate method of identification of an organism in their patient population. Findings include: 1. The practice of screening women for Group B beta streptococcus (GBS) helps prevent a potentially fatal disease in the newborn. Isolation and identification of the organism at 35 - 37 weeks gestation is routinely performed using current methods to detect the organism. The method currently being used at this laboratory will not pick up all strains of GBS as documented in peer reviewed literature such as The Journal of Clinical Microbiology (JCM), thus missing some of the actual positive patients. -- 2 of 2 --

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